Presentation: Innovations for Citizen Engagement in Fragile States


World Bank presentation by Soren Gigler: “This presentation provides an overview about several cases how innovations in ICTs can be leveraged to improve the delivery of public services to poor communities. Under which conditions can technologies be transformational in fragile states? What are the opportunities and critical challenges in particular in the context of fragile states? The presentation was part of the session on Using Innovative Approaches for Enhancing Citizen Engagement in Fragile States on May 1, 2013 during the World Bank Group Fragility Forum 2013”

Finding the Common Good in an Era of Dysfunctional Governance


New Essay by Thomas E. Mann and Norman J. Ornstein in the Spring 2013 issue of Daedalus (a journal of the American Academy of Arts & Sciences):

“The framers designed a constitutional system in which the government would play a vigorous role in securing the liberty and well-being of a large and diverse population. They built a political system around a number of key elements, including debate and deliberation, divided powers competing with one another, regular order in the legislative process, and avenues to limit and punish corruption. America in recent years has struggled to adhere to each of these principles, leading to a crisis of governability and legitimacy. The roots of this problem are twofold. The first is a serious mismatch between our political parties, which have become as polarized and vehemently adversarial as parliamentary parties, and a separation-of-powers governing system that makes it extremely difficult for majorities to act. The second is the asymmetric character of the polarization. The Republican Party has become a radical insurgency—ideologically extreme, scornful of facts and compromise, and dismissive of the legitimacy of its political opposition. Securing the common good in the face of these developments will require structural changes but also an informed and strategically focused citizenry.”

Human-Based Evolutionary Computing


Abstract of new paper by Jeffrey V. Nickerson on Human-Based Evolutionary Computing (in Handbook of Human Computation, P. Michelucci, eds., Springer, Forthcoming): “Evolution explains the way the natural world changes over time. It can also explain changes in the artificial world, such as the way ideas replicate, alter, and merge. This analogy has led to a family of related computer procedures called evolutionary algorithms. These algorithms are being used to produce product designs, art, and solutions to mathematical problems. While for the most part these algorithms are run on computers, they also can be performed by people. Such human-based evolutionary algorithms are useful when many different ideas, designs, or solutions need to be generated, and human cognition is called for”

New NAS Report: Copyright in the Digital Era: Building Evidence for Policy


0309278953National Academies of Sciences: “Over the course of several decades, copyright protection has been expanded and extended through legislative changes occasioned by national and international developments. The content and technology industries affected by copyright and its exceptions, and in some cases balancing the two, have become increasingly important as sources of economic growth, relatively high-paying jobs, and exports. Since the expansion of digital technology in the mid-1990s, they have undergone a technological revolution that has disrupted long-established modes of creating, distributing, and using works ranging from literature and news to film and music to scientific publications and computer software.

In the United States and internationally, these disruptive changes have given rise to a strident debate over copyright’s proper scope and terms and means of its enforcement–a debate between those who believe the digital revolution is progressively undermining the copyright protection essential to encourage the funding, creation, and distribution of new works and those who believe that enhancements to copyright are inhibiting technological innovation and free expression.

Copyright in the Digital Era: Building Evidence for Policy examines a range of questions regarding copyright policy by using a variety of methods, such as case studies, international and sectoral comparisons, and experiments and surveys. This report is especially critical in light of digital age developments that may, for example, change the incentive calculus for various actors in the copyright system, impact the costs of voluntary copyright transactions, pose new enforcement challenges, and change the optimal balance between copyright protection and exceptions.”

Cognitive Democracy


Equity of material, social, and cultural resources and making use of cognitive diversity to solve complex problems.

NYU had a LaPietra Dialogue on “Social Media and Political Participation” (#SMaPP_LPD). The purpose of the dialogue:

“We are only beginning to scratch the surface of developing theories linking social media usage to political participation and actually beginning to test causal relationships. At the same time, the data being generated by users of social media represents a completely unprecedented source of data recording how hundreds of millions of people around the globe interact with politics, the likes of which social scientists have never, ever seen; it is not too much of a stretch to say we are at a similar place to the field of biology just as the human genome was first being decoded. Thus the challenges are enormous, but the opportunities – and importance of the task – are just as important….The conference will serve to introduce cutting edge work being conducted in a field that barely existed five years ago to the public and students, to introduce the scholars participating in the conference to each other’s work, and also to play a role in building connections among the scholarly community working in this field.”

Among the presenters was Henry Farrell from George Washington University who drafted a paper with Cosma Shalizi on “Cognitive Democracy and the Internet” (an earlier version appeared on the Crooked Timber Blog).

In essence, the paper is focused on which social institutions (hierarchies, markets, or democracies) are better positioned to solve complex problems (resonating with The GovLab Research’s mapping of contemporary problems that drives government innovation).

“We start instead with a pragmatist question whether these institutions are useful in helping us solve diifficult social problems. Some political problems are simple: the solutions might not be easy to put into practice, but the problems are easy to analyze. But the most vexing problems are usually ones without any very obvious solutions. How do we change legal rules and social norms in order to mitigate the problems of global warming? How do we regulate financial markets so as to minimize the risk of new crises emerging, and limit the harm of those that happen? How do we best encourage the spread of human rights internationally?

These problems all share two important features. First, they are social. That is, they are problems which involve the interaction of many human beings, with different interests, desires, needs and perspectives. Second, they are complex problems, in the sense that scholars of complexity understand the term. To borrow the defi nition of Page (2011, p. 25), they involve diverse entities that interact in a network or contact structure (italics in the original).”

They subsequently critique the capacity of hierarchies and markets to address these “social problems.” Of particular interest is their assessment of the current “nudge” theories:

“Libertarian paternalism is flawed, not because it restricts peoples’ choices, but because it makes heroic assumptions about choice architects’ ability to figure out what the choices should be, and blocks the architects’ channels for learning better. Libertarian paternalism may still have value where people likely do want, e.g., to save more or take more exercise, but face commitment problems, or when other actors have an incentive to misinform these people or to structure their choices in perverse ways in the absence of a “good” default. However, it will be far less useful, or even actively pernicious, in complex situations, where many actors with different interests make interdependent choices”

The bulk of the paper focuses on the value and potential of democracy to solve problems (where diversity has a high premium). With regard to the current state of our democratic institutions, the paper observes that

“We have no reason to think that actually-existing democratic structures are as good as they could be, or even close. If nothing else, designing institutions is, itself, a highly complex problem, where even the most able decision-makers have little ability to foresee the consequences of their actions. Even when an institution works well at one time, it does so in a context of other institutions and social and physical conditions, which are all constantly changing. Institutional design and reform, then, is always a matter of more or less ambitious “piecemeal social experiments”, to use the phrase of Popper…As emphasized by Popper, and independently by Knight and Johnson, one of the strengths of democracy is its ability to make, monitor, and learn from such experiments”.

Taking into account current advances in technology, Farrell and Shalizi state:

“One of the great aspects of the current moment, for cognitive democracy, is that it has become (comparatively) very cheap and easy for such experiments to be made online, so that this design space can be explored.”

They subsequently conclude emphasizing the need for “cognitive democracy” :

“Democracy, we have argued, has a capacity unmatched among other macro-institutions to actually experiment, and to make use of cognitive diversity in solving complex problems. To realize these potentials, democratic structures must themselves be shaped so that social interaction and cognitive function reinforce each other. But the cleverest institutional design in the world will not help unless the resources (material, social, cultural) needed for participation are actually broadly shared. This is not, or not just, about being nice or equitable; cognitive diversity is not something we can afford to waste.”

UK: The nudge unit – has it worked so far?


The Guardian: “Since 2010 David Cameron’s pet project has been tasked with finding ways to improve society’s behaviour – and now the ‘nudge unit’ is going into business by itself. But have its initiatives really worked?….
The idea behind the unit is simpler than you might believe. People don’t always act in their own interests – by filing their taxes late, for instance, overeating, or not paying fines until the bailiffs call. As a result, they don’t just harm themselves, they cost the state a lot of money. By looking closely at how they make their choices and then testing small changes in the way the choices are presented, the unit tries to nudge people into leading better lives, and save the rest of us a fortune. It is politics done like science, effectively – with Ben Goldacre’s approval – and, in many cases, it appears to work….”

See also: Jobseekers’ psychometric test ‘is a failure’ (US institute that devised questionnaire tells ‘nudge’ unit to stop using it as it failed to be scientifically validated)

An API for "We the People"


WeThePeopleThe White House Blog: “We can’t talk about We the People without getting into the numbers — more than 8 million users, more than 200,000 petitions, more than 13 million signatures. The sheer volume of participation is, to us, a sign of success.
And there’s a lot we can learn from a set of data that rich and complex, but we shouldn’t be the only people drawing from its lessons.
So starting today, we’re making it easier for anyone to do their own analysis or build their own apps on top of the We the People platform. We’re introducing the first version of our API, and we’re inviting you to use it.
Get started here: petitions.whitehouse.gov/developers
This API provides read-only access to data on all petitions that passed the 150 signature threshold required to become publicly-available on the We the People site. For those who don’t need real-time data, we plan to add the option of a bulk data download in the near future. Until that’s ready, an incomplete sample data set is available for download here.”

Department of Better Technology


logo-250Next City reports: “…opening up government can get expensive. That’s why two developers this week launched the Department of Better Technology, an effort to make open government tools cheaper, more efficient and easier to engage with.

As founder Clay Johnson explains in a post on the site’s blog, a federal website that catalogues databases on government contracts, which launched last year, cost $181 million to build — $81 million more than a recent research initiative to map the human brain.

“I’d like to say that this is just a one-off anomaly, but government regularly pays millions of dollars for websites,” writes Johnson, the former director of Sunlight Labs at the Sunlight Foundation and author the 2012 book The Information Diet.

The first undertaking of Johnson and his partner, GovHub co-founder Adam Becker, is a tool meant to make it simpler for businesses to find government projects to bid on, as well as help officials streamline the process of managing procurements. In a pilot experiment, Johnson writes, the pair found that not only were bids coming in faster and at a reduced price, but more people were doing the bidding.

Per Johnson, “many of the bids that came in were from businesses that had not ordinarily contracted with the federal government before.”
The Department of Better Technology will accept five cities to test a beta version of this tool, called Procure.io, in 2013.”

Bright Spots in Community Engagement


The last few years, we have seen a variety of experimentation with new ways to engage citizens in the decisions making process especially at the local or community level. Little is known however on what works and why. The National League of Cities, working with the John S. and James L. Knight Foundation, released a report today reviewing the impact of experimentation within 14 communities in the US, highlighting several “bright spots”.  The so-called scans focus on four aspects of community engagement:

  • The use of new tools and strategies
  • The ability to reach a broad spectrum of people, including those not typically “engaged”
  • Notable successes and outcomes
  • Sustainable efforts to use a range of strategies

A slide-deck summarizing the findings of the report:

Bright spots slideshare – final from Knight Foundation

Two-Way Citizen Engagement


StuffGovernment Technology: “A couple of years ago, a conversation was brewing among city leaders in the Sacramento, Calif., suburb of Elk Grove — the city realized it could no longer afford to limit interactions with an increasingly smartphone-equipped population to between the hours of 8 a.m. and 5 p.m… The city considered several options, including a vendor-built mobile app tailor-made to meet its specific needs. And during this process, the city discovered civic engagement startup PublicStuff. Founded by Forbes’ 30 Under 30 honoree Lily Liu, the company offers a service request platform that lets users report issues of concern to the city.

Liu, who previously held positions with both New York City and Long Beach, Calif., realized that many cities couldn’t afford a full-blown 311 call center system to handle citizen requests. Many need a less expensive way of providing responsive customer service to the community. PublicStuff now fills that need for more than 200 cities across the country.”