Howard Rolfe, procurement director for East of England NHS Collaborative Procurement Hub, in The Guardian: “Knowledge management is fundamental to any organisation and procurement in the NHS is no exception. Current systems are not joined up and don’t give the level of information that should be expected. Management in many NHS trusts cannot say how effective procurement is within their organisation because they don’t have a dashboard of information that tells them, for example, the biggest spend areas, who is placing the order, what price is paid and how that price compares.
Systems now exist that could help answer these questions and increase board and senior management focus on this area of huge spend….The time for better data is now, the opportunity is at the top of political and management agendas and the need is overwhelming. What is the solution? The provision of effective knowledge management systems is key and will facilitate improvements in information, procurement and collaborative aggregation by providing greater visibility of spend and reduction of administrative activity.”
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