Report by the Local Government Association (UK): “This report is themed around four inter-related areas on the state of local government digital: market concentration, service delivery, technology, and delivery capabilities. It is particularly challenging to assess the current state of digital transformation in local government, given the diversity of experience, resources and lack of consistent data collection on digital transformation and technology estates.
This report is informed through our regular and extensive engagement with local government, primary research carried out by the LGA, and the research of stakeholders. It is worth noting that research on market concentration is challenging as it is a highly sensitive area.
Key messages:
- Local Government is a vital part of the public sector innovation ecosystem. Local government needs their priorities and context to be understood within cross public sector digital transformation ambitions through representation on public sector strategic boards and subsequently integrated into the design of public sector guidance and cross-government products at the earliest point. This will reduce the likelihood of duplication at public expense. Local government must also have equivalent access to training as civil servants…(More)”.
