Arcep goes forward with crowdsourcing data for regulation in France


IIC: “France’s regulator, Arcep, says it is taking another step towards crowdsourcing to reflect users’ experience as accurately as possible, as part of a data-centric approach to regulation. It says it has decided to bring changes to its scoreboards on network and service coverage and quality, to provide users with more reliable and more representative measurements of fixed internet access and telephone services. To this end, it intends to make use of new digital tools that will enable any user to obtain a reliable, objective and reproducible measurement of how their individual access is performing. Crowdsourcing instruments will also allow Arcep to obtain a wealth of collaboratively produced information, which will help in identifying any market failures.

The objective over time: to reflect the user experience as accurately as possible, as part of a data-centric approach to regulation. “The aim of making information transparent is to allow citizen-consumers to steer the market”. To be able to commit fully to this new approach, an adjustment must be made to the current regulatory framework, and Arcep has launched a public consultation on a draft decision, amending the framework decision of 2013 on measuring and publishing fixed service QoS indicators. In particular, provisions regarding the quality of fixed internet access and telephone services, which have become superfluous, will be removed starting in the second half of 2017….(More)”

Towards Scalable Governance: Sensemaking and Cooperation in the Age of Social Media


Iyad Rahwan in Philosophy & Technology: “Cybernetics, or self-governance of animal and machine, requires the ability to sense the world and to act on it in an appropriate manner. Likewise, self-governance of a human society requires groups of people to collectively sense and act on their environment. I argue that the evolution of political systems is characterized by a series of innovations that attempt to solve (among others) two ‘scalability’ problems: scaling up a group’s ability to make sense of an increasingly complex world, and to cooperate in increasingly larger groups. I then explore some recent efforts toward using the Internet and social media to provide alternative means for addressing these scalability challenges, under the banners of crowdsourcing and computer-supported argumentation. I present some lessons from those efforts about the limits of technology, and the research directions more likely to bear fruit….(More)”

The Crowd is Always There: A Marketplace for Crowdsourcing Crisis Response


Presentation by Patrick Meier at the Emergency Social Data Summit organized by the Red Cross …on “Collaborative Crisis Mapping” (the slides are available here): “What I want to expand on is the notion of a “marketplace for crowdsourcing” that I introduced at the Summit. The idea stems from my experience in the field of conflict early warning, the Ushahidi-Haiti deployment and my observations of the Ushahidi-DC and Ushahidi-Russia initiatives.

The crowd is always there. Paid Search & Rescue (SAR) teams and salaried emergency responders aren’t. Nor can they be on the corners of every street, whether that’s in Port-au-Prince, Haiti, Washington DC or Sukkur, Pakistan. But the real first responders, the disaster affected communities, are always there. Moreover, not all communities are equally affected by a crisis. The challenge is to link those who are most affected with those who are less affected (at least until external help arrives).

This is precisely what PIC Net and the Washington Post did when they  partnered to deploy this Ushahidi platform in response to the massive snow storm that paralyzed Washington DC earlier this year. They provided a way for affected residents to map their needs and for those less affected to map the resources they could share to help others. You don’t need to be a professional disaster response professional to help your neighbor dig out their car.

More recently, friends at Global Voices launched the most ambitious crowdsourcing initiative in Russia in response to the massive forest fires. But they didn’t use this Ushahidi platform to map the fires. Instead, they customized the public map so that those who needed help could find those who wanted to help. In effect, they created an online market place to crowdsource crisis response. You don’t need professional certification in disaster response to drive someone’s grandparents to the next town over.

There’s a lot that disaster affected populations can (and already do) to help each other out in times of crisis. What may help is to combine the crowdsourcing of crisis information with what I call crowdfeeding in order to create an efficient market place for crowdsourcing response. By crowdfeeding, I mean taking crowdsourced information and feeding it right back to the crowd. Surely they need that information as much if not more than external, paid responders who won’t get to the scene for hours or days….(More)”

A Better Reykjavik and a stronger community: The benefits of crowdsourcing and e-democracy


Dyfrig Williams at Medium: “2008 was a difficult time in Iceland. All three of the country’s major privately owned banks went under, which prompted a financial crisis that enveloped the country and even reached local authorities in Wales.

The Better Reykjavik website was launched before the municipal elections and became a hub for online participation.

  • 70,000 people participated out of a population of 120,000
  • 12,000 registered users submitted over 3,300 ideas and5,500 points for and against
  • 257 ideas were formally reviewed, and 165 have been accepted since 2011

As an external not-for-profit website, Better Reykjavik was better able to involve people because it wasn’t perceived to be part of pre-existing political structures.

Elected members

In the run up to the elections, the soon to be Mayor Jón Gnarr championed the platform at every opportunity. This buy-in from a prominent figure was key, as it publicised the site and showed that there was buy-in for the work at the highest level.

How does it work?

The website enables people to have a direct say in the democratic process. The website gives the space for people to propose, debate and rate ways that their community can be improved. Every month the council is obliged to discuss the 10–15 highest rated ideas from the website….(More)

The internet is crowdsourcing ways to drain the fake news swamp


 at CNET: “Fighting the scourge of fake news online is one of the unexpected new crusades emerging from the fallout of Donald Trump’s upset presidential election win last week. Not surprisingly, the internet has no shortage of ideas for how to get its own house in order.

Eli Pariser, author of the seminal book “The Filter Bubble”that pre-saged some of the consequences of online platforms that tend to sequester users into non-overlapping ideological silos, is leading an inspired brainstorming effort via this open Google Doc.

Pariser put out the public call to collaborate via Twitter on Thursday and within 24 hours 21 pages worth of bullet-pointed suggestions has already piled up in the doc….

Suggestions ranged from the common call for news aggregators and social media platforms to hire more human editors, to launching more media literacy programs or creating “credibility scores” for shared content and/or users who share or report fake news.

Many of the suggestions are aimed at Facebook, which has taken a heavy heaping of criticism since the election and a recent report that found the top fake election news stories saw more engagement on Facebook than the top real election stories….

In addition to the crowdsourced brainstorming approach, plenty of others are chiming in with possible solutions. Author, blogger and journalism professor Jeff Jarvis teamed up with entrepreneur and investor John Borthwick of Betaworks to lay out 15 concrete ideas for addressing fake news on Medium ….The Trust Project at Santa Clara University is working to develop solutions to attack fake news that include systems for author verification and citations….(More)

The crowdsourcing movement to improve African maps


Chris Stein for Quartz: “In map after map after map, many African countries appear as a void, marked with a color that signifies not a percentage or a policy but merely offers an explanation: “no data available.”

Where numbers or cartography has left African countries behind, developers are stepping in with open-source tools that allow anyone from academics to your everyday smartphone user to improve maps of the continent.

One such project is Missing Maps, which invites people to use satellite imagery on mapping platform OpenStreetMap to fill out roads, buildings and other features in various parts of Africa that lack these markers. Active projects on åMissing Maps include everything from mapping houses in Malawi to marking roads in the Democratic Republic of Congo.Missing Maps co-founder Ivan Gayton said humanitarian organizations could use the refined maps for development projects or to respond to future disasters or disease outbreaks….

In July, Missing Maps launched MapSwipe, a smartphone app that helps whittle down the areas needed for mapping on OpenStreetMap by giving anyone with an iPhone or Android phone the ability to swipe through satellite images and indicate if they contain features like houses, roads or paths. These are then forwarded onto Missing Maps for precise marking of these features….Missing Maps’s approach is similar to that of Mapping Africa, a project developed at Princeton University that pays users to look at satellite images and identify croplands….People who sign up on Amazon’s Mechanical Turk service are given satellite images of random patches of land across Africa and asked to determine if the land is being used for farming.

…One outlet for Mapping Africa’s data could be AfricaMap, a Harvard University project where users can compile data on everything from ethnic groups to mother tongues to slave trade routes and layer it over a map of the continent….(More)”

Learning Privacy Expectations by Crowdsourcing Contextual Informational Norms


 at Freedom to Tinker: “The advent of social apps, smart phones and ubiquitous computing has brought a great transformation to our day-to-day life. The incredible pace with which the new and disruptive services continue to emerge challenges our perception of privacy. To keep apace with this rapidly evolving cyber reality, we need to devise agile methods and frameworks for developing privacy-preserving systems that align with evolving user’s privacy expectations.

Previous efforts have tackled this with the assumption that privacy norms are provided through existing sources such law, privacy regulations and legal precedents. They have focused on formally expressing privacy norms and devising a corresponding logic to enable automatic inconsistency checks and efficient enforcement of the logic.

However, because many of the existing regulations and privacy handbooks were enacted well before the Internet revolution took place, they often lag behind and do not adequately reflect the application of logic in modern systems. For example, the Family Rights and Privacy Act (FERPA) was enacted in 1974, long before Facebook, Google and many other online applications were used in an educational context. More recent legislation faces similar challenges as novel services introduce new ways to exchange information, and consequently shape new, unconsidered information flows that can change our collective perception of privacy.

Crowdsourcing Contextual Privacy Norms

Armed with the theory of Contextual Integrity (CI) in our work, we are exploring ways to uncover societal norms by leveraging the advances in crowdsourcing technology.

In our recent paper, we present the methodology that we believe can be used to extract a societal notion of privacy expectations. The results can be used to fine tune the existing privacy guidelines as well as get a better perspective on the users’ expectations of privacy.

CI defines privacy as collection of norms (privacy rules) that reflect appropriate information flows between different actors. Norms capture who shares what, with whom, in what role, and under which conditions. For example, while you are comfortable sharing your medical information with your doctor, you might be less inclined to do so with your colleagues.

We use CI as a proxy to reason about privacy in the digital world and a gateway to understanding how people perceive privacy in a systematic way. Crowdsourcing is a great tool for this method. We are able to ask hundreds of people how they feel about a particular information flow, and then we can capture their input and map it directly onto the CI parameters. We used a simple template to write Yes-or-No questions to ask our crowdsourcing participants:

“Is it acceptable for the [sender] to share the [subject’s] [attribute] with [recipient] [transmission principle]?”

For example:

“Is it acceptable for the student’s professor to share the student’s record of attendance with the department chair if the student is performing poorly? ”

In our experiments, we leveraged Amazon’s Mechanical Turk (AMT) to ask 450 turkers over 1400 such questions. Each question represents a specific contextual information flow that users can approve, disapprove or mark under the Doesn’t Make Sense category; the last category could be used when 1) the sender is unlikely to have the information, 2) the receiver would already have the information, or 3) the question is ambiguous….(More)”

Tackling Corruption with People-Powered Data


Sandra Prüfer at Mastercard Center for Inclusive Growth: “Informal fees plague India’s “free” maternal health services. In Nigeria, village households don’t receive the clean cookstoves their government paid for. Around the world, corruption – coupled with the inability to find and share information about it – stymies development in low-income communities.

Now, digital transparency platforms – supplemented with features illiterate and rural populations can use – make it possible for traditionally excluded groups to make their voices heard and access tools they need to grow.

Mapping Corruption Hot Spots in India

One of the problems surrounding access to information is the lack of reliable information in the first place: a popular method to create knowledge is crowdsourcing and enlisting the public to monitor and report on certain issues.

The Mera Swasthya Meri Aawaz platform, which means “Our Health, Our Voice”, is an interactive map in Uttar Pradesh launched by the Indian non-profit organization SAHAYOG. It enables women to anonymously report illicit fees charged for services at maternal health clinics using their mobile phones.

To reduce infant mortality and deaths in childbirth, the Indian government provides free prenatal care and cash incentives to use maternal health clinics, but many charge illegal fees anyway – cutting mothers off from lifesaving healthcare and inhibiting communities’ growth. An estimated 45,000 women in India died in 2015 from complications of pregnancy and childbirth – one of the highest rates of any country in the world; low-income women are disproportionately affected….“Documenting illegal payment demands in real time and aggregating the data online increased governmental willingness to listen,” Sandhya says. “Because the data is linked to technology, its authenticity is not questioned.”

Following the Money in Nigeria

In Nigeria, Connected Development (CODE) also champions open data to combat corruption in infrastructure building, health and education projects. Its mission is to improve access to information and empower local communities to share data that can expose financial irregularities. Since 2012, the Abuja-based watchdog group has investigated twelve capital projects, successfully pressuring the government to release funds including $5.3 million to treat 1,500 lead-poisoned children.

“People activate us: if they know about any project that is supposed to be in their community, but isn’t, they tell us they want us to follow the money – and we’ll take it from there,” says CODE co-founder Oludotun Babayemi.

Users alert the watchdog group directly through its webpage, which publishes open-source data about development projects that are supposed to be happening, based on reports from freedom of information requests to Nigeria’s federal minister of environment, World Bank data and government press releases.

Last year, as part of their #WomenCookstoves reporting campaign, CODE revealed an apparent scam by tracking a $49.8 million government project that was supposed to purchase 750,000 clean cookstoves for rural women. Smoke inhalation diseases disproportionately affect women who spend time cooking over wood fires; according to the World Health Organization, almost 100,000 people die yearly in Nigeria from inhaling wood smoke, the country’s third biggest killer after malaria and AIDS.

“After three months, we found out that only 15 percent of the $48 million was given to the contractor – meaning there were only 45,000 cook stoves out of 750,000 in the county,” Babayemi says….(More)”

Civic Crowd Analytics: Making sense of crowdsourced civic input with big data tools


Paper by  that: “… examines the impact of crowdsourcing on a policymaking process by using a novel data analytics tool called Civic CrowdAnalytics, applying Natural Language Processing (NLP) methods such as concept extraction, word association and sentiment analysis. By drawing on data from a crowdsourced urban planning process in the City of Palo Alto in California, we examine the influence of civic input on the city’s Comprehensive City Plan update. The findings show that the impact of citizens’ voices depends on the volume and the tone of their demands. A higher demand with a stronger tone results in more policy changes. We also found an interesting and unexpected result: the city government in Palo Alto mirrors more or less the online crowd’s voice while citizen representatives rather filter than mirror the crowd’s will. While NLP methods show promise in making the analysis of the crowdsourced input more efficient, there are several issues. The accuracy rates should be improved. Furthermore, there is still considerable amount of human work in training the algorithm….(More)”

Kenyans have launched a campaign on Twitter to fix their roads


Lily Kuo in Quartz: “Traffic is a problem in Nairobi. A short commute can last for hours during morning or evening rush hour. Buses and motorbikes cut in and out of traffic, worsening congestion. It’s estimated that road congestion costs Kenya’s capital as much as $570,000 a day in lost productivity.

One of the reasons for the city’s bad traffic is the state of the roads: drivers swerve to avoid potholes, bumps, or breaks in the roads, causing a buildup of traffic. To help, an online campaign called “What is a Road” is crowdsourcing the location and condition of potholes around the city in an effort to push local officials to fix them.

Nairobians tweet a photo and location of a pothole under the hashtag #whatisaroad. Those reports are uploaded to a map, used to analyze where the city’s potholes are located and track which ones have been fixed. “We decided to take a more data driven approach to track progress, promises made and projects delivered,” says Muthuri Kinyamu, one of the organizers.

A map showing crowdsourced reports of potholes across Nairobi. (What Is a Road)

The campaign is also about addressing some of the fundamental problems that hold cities like Nairobi back. In Nairobi, branded the center of “Silicon Savannah” in recent years, there’s often more focus on entrepreneurship and innovation than resolving simpler problems like the state of the roads. …The

The campaign, started in August, will continue until January. Chris Orwa, a data analyst helping with the project, says that they can’t take credit for all the repairs they have been documented around the city, but they have noticed that roads are being fixed within days of a #Whatisaroad report. The average response time for fixing a road reported by a What is a Road user is three days, according to Orwa….(More)”