The Future of Citizen Engagement: Rebuilding the Democratic Dialogue

Report by the Congressional Management Foundation: “The Future of Citizen Engagement: Rebuilding the Democratic Dialogue” explores the current challenges to engagement and trust between Senators and Representatives and their constituents; proposes principles for rebuilding that fundamental democratic relationship; and describes innovative practices in federal, state, local, and international venues that Congress could look to for modernizing the democratic dialogue.

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The report answers the following questions:

  • What factors have contributed to the deteriorating state of communications between citizens and Congress?
  • What principles should guide Congress as it tries to transform its communications systems and practices from administrative transactions to substantive interactions with the People it represents?
  • What models at the state and international level can Congress follow as it modernizes and rebuilds the democratic dialogue?

The findings and recommendations in this report are based on CMF’s long history of researching the relationship between Members of Congress and their constituents…(More)”.