Paper by Alex Fox and Chris Fox: “…argues that traditional approaches to improving public sector productivity, such as adopting private sector practices, technology-driven reforms, and tighter management, have failed to address the complex and evolving needs of public service users. It proposes a shift towards a strengths-based, person-led model, where public services are co-produced with individuals, families, and communities…(More)”.
The Motivational State: A strengths-based approach to improving public sector productivity
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