Frontier AI: double-edged sword for public sector


Article by Zeynep Engin: “The power of the latest AI technologies, often referred to as ‘frontier AI’, lies in their ability to automate decision-making by harnessing complex statistical insights from vast amounts of unstructured data, using models that surpass human understanding. The introduction of ChatGPT in late 2022 marked a new era for these technologies, making advanced AI models accessible to a wide range of users, a development poised to permanently reshape how our societies function.

From a public policy perspective, this capacity offers the optimistic potential to enable personalised services at scale, potentially revolutionising healthcare, education, local services, democratic processes, and justice, tailoring them to everyone’s unique needs in a digitally connected society. The ambition is to achieve better outcomes than humanity has managed so far without AI assistance. There is certainly a vast opportunity for improvement, given the current state of global inequity, environmental degradation, polarised societies, and other chronic challenges facing humanity.

However, it is crucial to temper this optimism with recognising the significant risks. In their current trajectories, these technologies are already starting to undermine hard-won democratic gains and civil rights. Integrating AI into public policy and decision-making processes risks exacerbating existing inequalities and unfairness, potentially leading to new, uncontrollable forms of discrimination at unprecedented speed and scale. The environmental impacts, both direct and indirect, could be catastrophic, while the rise of AI-powered personalised misinformation and behavioural manipulation is contributing to increasingly polarised societies.

Steering the direction of AI to be in the public interest requires a deeper understanding of its characteristics and behaviour. To imagine and design new approaches to public policy and decision-making, we first need a comprehensive understanding of what this remarkable technology offers and its potential implications…(More)”.