Open Access Book by Jérôme Duberry on “Risks and Promises of AI-Mediated Citizen–Government Relations….What role does artificial intelligence (AI) play in the citizen–government rela-tions? Who is using this technology and for what purpose? How does the use of AI influence power relations in policy-making, and the trust of citizens in democratic institutions? These questions led to the writing of this book. While the early developments of e-democracy and e-participation can be traced back to the end of the 20th century, the growing adoption of smartphones and mobile applications by citizens, and the increased capacity of public adminis-trations to analyze big data, have enabled the emergence of new approaches. Online voting, online opinion polls, online town hall meetings, and online dis-cussion lists of the 1990s and early 2000s have evolved into new generations of policy-making tactics and tools, enabled by the most recent developments in information and communication technologies (ICTs) (Janssen & Helbig, 2018). Online platforms, advanced simulation websites, and serious gaming tools are progressively used on a larger scale to engage citizens, collect their opinions, and involve them in policy processes…(More)”.
Curated findings and actionable knowledge at the intersection of technology, innovation, and governance