Daniel M. Hausman in the Review of Behavioral Economics (Special Issue on Behavioral Economics and New Paternalism): “People often make bad judgments. A big brother or sister who was wise, well-informed, and properly-motivated could often make better decisions for almost everyone. But can governments, which are not staffed with ideal big brothers or sisters, improve upon the mediocre decisions individuals make? If so, when and how? The risks of extending the reach of government into guiding individual lives must also be addressed. This essay addresses three questions concerning when paternalistic policies can be efficacious, efficient, and safe: 1. In what circumstances can
Participatory Design for Innovation in Access to Justice
Margaret Hagan at Daedalus: “Most access-to-justice technologies are designed by lawyers and reflect lawyers’ perspectives on what people need. Most of these technologies do not fulfill their promise because the people they are designed to serve do not use them. Participatory design, which was developed in Scandinavia as a process for creating better software, brings end users and other stakeholders into the design process to help decide what problems need to be solved and how. Work at the Stanford Legal Design Lab highlights new insights about what tools can provide the assistance that people actually need, and about where and how they are likely to access and use those tools. These participatory design models lead to more effective innovation and greater community engagement with courts and the legal system.
A decade into the push for innovation in access to justice, most efforts reflect the interests and concerns of courts and lawyers rather than the needs of the people the innovations are supposed to serve. New legal technologies and services, whether aiming to help people expunge their criminal records or to get divorced in more cooperative ways, have not been adopted by the general public. Instead, it is primarily lawyers who use them.1
One way to increase the likelihood that innovations will serve clients would be to involve clients in designing them. Participatory design emerged in Scandinavia in the 1970s as a way to think more effectively about decision-making in the workplace. It evolved into a strategy for developing software in which potential users were invited to help define a vision of a product, and it has since been widely used for changing systems like elementary education, hospital services, and smart cities, which use data and technology to improve sustainability and foster economic development.3
Participatory design’s promise is that “system innovation” is more likely to be effective in producing tools that the target group will use and in spending existing resources efficiently to do so. Courts spend an enormous amount of money on information technology every year. But the technology often fails to meet courts’ goals: barely half of the people affected are satisfied with courts’ customer service….(More)”.
A systematic review of the public administration literature to identify how to increase public engagement and participation with local governance
Paper by Josephine Gatti Schafer: “A systematic review of the public administration literature on public engagement and participation is conducted with the expressed intent to develop an actionable evidence base for public managers. Over 900 articles, in nine peer‐reviewed public administration journals are screened on the topic. The evidence from 40 articles is classified, summarized, and applied to inform the managerial practice of activating and recruiting the participation of the public in the affairs of local governance. The review also provides
The UN Principles on Personal Data Protection and Privacy
United Nations System: “The Principles on Personal Data Protection and Privacy set out a basic framework for the processing of personal data by, or on behalf of, the United Nations System Organizations in carrying out their mandated activities.
The Principles aim to: (i) harmonize standards for the protection of personal data across the UN System; (ii) facilitate the accountable processing of personal data; and (iii) ensure respect for the human rights and fundamental freedoms of individuals, in
The
In High-Tech Cities, No More Potholes, but What About Privacy?
Timothy Williams in The New York Times: “Hundreds of cities, large and small, have adopted or begun planning smart cities projects. But the risks are daunting. Experts say cities frequently lack the expertise to understand privacy, security and financial implications of such arrangements. Some mayors acknowledge that they have yet to master the responsibilities that go along with collecting billions of bits of data from residents
Supporters of “smart cities” say that the potential is enormous and that some projects could go beyond creating efficiencies and actually save lives. Among the plans under development are augmented reality programs that could help firefighters find people trapped in burning buildings and the collection of sewer samples by robots to determine opioid use so that city services could be aimed at neighborhoods most in need.
The hazards are also clear.
“Cities don’t know enough about data, privacy or security,” said Lee Tien, a lawyer at the Electronic Frontier Foundation, a nonprofit organization focused on digital rights. “Local governments bear the brunt of so many duties — and in a lot of these cases, they are often too stupid or too lazy to talk to people who know.”
Cities habitually feel compelled to outdo each other, but the competition has now been intensified by lobbying from tech companies and federal inducements to modernize.
“There is incredible pressure on an unenlightened city to be a ‘smart city,’” said Ben Levine, executive director at MetroLab Network, a nonprofit organization that helps cities adapt to technology change.
That has left Washington, D.C., and dozens of other cities testing self-driving cars and Orlando trying to harness its sunshine to power electric vehicles. San Francisco has a system that tracks bicycle traffic, while Palm Beach, Fla., uses cycling data to decide where to send street sweepers. Boise, Idaho, monitors its trash dumps with drones. Arlington, Tex., is looking at creating a transit system based on data from ride-sharing apps
A Research Roadmap to Advance Data Collaboratives Practice as a Novel Research Direction
Iryna
Firm Led by Google Veterans Uses A.I. to ‘Nudge’ Workers Toward Happiness
Daisuke Wakabayashi in the New York Times: “Technology companies like to promote artificial intelligence’s potential for solving some of the world’s toughest problems, like reducing automobile deaths and helping doctors diagnose diseases. A company started by three former Google employees is pitching A.I. as the answer to a more common problem: being happier at work.
The start-up, Humu, is based in Google’s hometown, and it builds on some of the so-called people-analytics programs pioneered by the internet giant, which has studied things like the traits that define great managers and how to foster better teamwork.
Humu wants to bring similar data-driven insights to other companies. It digs through employee surveys using artificial intelligence to identify one or two behavioral changes that are likely to make the biggest impact on elevating a work force’s happiness. Then it uses emails and text messages to “nudge” individual employees into small actions that advance the larger goal.
At a company where workers feel that the way decisions are made is opaque, Humu might nudge a manager before a meeting to ask the members of her team for input and to be prepared to change her mind. Humu might ask a different employee to come up with questions involving her team that she would like to have answered.
At the heart of Humu’s efforts is the company’s “nudge engine” (yes, it’s trademarked). It is based on the economist Richard Thaler’s Nobel Prize-winning research into how people often make decisions because of what is easier rather than what is in their best interest, and how a well-timed nudge can prompt them to make better choices.
Google has used this approach to coax employees into the corporate equivalent of eating their vegetables, prodding them to save more for retirement, waste less food at the cafeteria and opt for healthier snacks….
But will workers consider the nudges useful or manipulative?
Todd Haugh, an assistant professor of business law and ethics at Indiana University’s Kelley School of Business, said nudges could push workers into behaving in ways that benefited their employers’ interests over their own.
“The companies are the only ones who know what the purpose of the nudge is,” Professor Haugh said. “The individual who is designing the nudge is the one whose interests are going to be put in the forefront.”…(More)”.
Blockchain and Sustainable Growth
Cathy Mulligan in the UN Chronicle: “…What can blockchain give us, then?
Blockchain’s 1,000 Thought Experiments
Blockchain is still new and will evolve many times before it can be fully integrated into society. We have seen similar trajectories before in the technology industry; examples include the Internet of things, mobile telephony and even the Internet itself. Every one of those technologies went through various iterations before it was fully integrated and used within society. Many technical, social and political obstacles had to be slowly but surely overcome.
It is often useful, therefore, to approach emerging technologies with some depth of thought—not by expecting them to act immediately as a fully functional solution but rather as a lens on the possible. Such an approach allows for a broader discussion, one in which we can challenge our preconceived notions. Blockchain has already illustrated the power of individuals connected via the Internet with sufficient computing power at their disposal. Far from merely tweeting, taking and sharing photos or videos, such people can also create an entirely new economic structure.
The power of blockchain thus lies not in the technology itself but rather in how it has reframed many discussions across various parts of our society and economy. Blockchain shows us that there are options, that we can organize society differently. It has launched 1,000 different thought experiments but the resulting solutions, which will be delivered a decade or two from now, may or may not be based on blockchain or cryptocurrencies. The discussions that started from this point, however, will have been important contributions to the progress that society makes around digital technologies and what they can mean for humankind. For these reasons, it is important that everyone, including the United Nations, engage with these technologies to understand and learn from them.
At its most basic level, blockchain speaks to a deep, human need, one of being able to trust other people, organizations and companies in a world where most of our interactions are mediated and stored digitally. It is arguable how well it captures that notion of trust, or whether any technology can ever actually replicate what a human being thinks, feels and acts like when they trust and are trusted. These concepts are deeply human, as are the power structures within which digital solutions are built. Blockchain is often discussed as removing intermediaries or creating democratic solutions to problems, but it may merely replace existing analogue power structures with digital ones, and cause decision-making within such contexts to become more brutally binary. ‘Truth’ on the blockchain does not leave room for interpretation, as today’s systems do.
Context is critical for the development of any technology, as is the political economy within which it exists. Those who have tried to use blockchain, however, have quickly realized something: it forces a new level of cooperation. It requires partnerships and deep discussions of what transparency and inclusion truly look like….
Perhaps one of the reasons that blockchain has received so much attention is because it speaks to something that many people across the world are feeling instinctively: that we can only create new solutions to some of the world’s oldest problems by working together and including everyone in the discussion. Blockchain appeals to many people as a viable solution precisely because it is about applying a counter-intuitive approach to problems; despite the often technology-deterministic manner in which it is discussed, it is important to listen to the underlying message. The call to inclusion, trust
Childhood’s End
The 2019 Edge New Year’s Essay by George Dyson: “All revolutions come to an end, whether they succeed or fail.
The digital revolution began when stored-program computers broke the distinction between numbers that mean things and numbers that do things. Numbers that do things now rule the world. But who rules over the machines?
Once it was simple: programmers wrote the instructions that were supplied to the machines. Since the machines were controlled by these instructions, those who wrote the instructions controlled the machines.
Two things then happened. As computers proliferated, the humans providing instructions could no longer keep up with the insatiable appetite of the machines. Codes became self-replicating, and machines began supplying instructions to other machines. Vast fortunes were made by those who had a hand in this. A small number of people and companies who helped spawn self-replicating codes became some of the richest and most powerful individuals and organizations in the world.
Then something changed. There is now more code than ever, but it is increasingly difficult to find anyone who has their hands on the wheel. Individual agency is on the wane. Most of us, most of the time, are following instructions delivered to us by computers rather than the other way around. The digital revolution has come full circle and the next revolution, an analog revolution, has begun. None dare speak its name.
Childhood’s End was Arthur C. Clarke’s masterpiece, published in 1953, chronicling the arrival of benevolent Overlords who bring many of the same conveniences now delivered by the Keepers of the Internet to Earth. It does not end well…
The genius — sometimes deliberate, sometimes accidental — of the enterprises now on such a steep ascent is that they have found their way through the looking-glass and emerged as something else. Their models are no longer models. The search engine is no longer a model of human knowledge, it is human knowledge. What began as a mapping of human meaning now defines human meaning, and has begun to control, rather than simply catalog or index, human thought. No one is at the controls. If enough drivers subscribe to a real-time map, traffic is controlled, with no central model except the traffic itself. The successful social network is no longer a model of the social graph, it is the social graph. This is why it is a winner-take-all game. Governments, with an allegiance to antiquated models and control systems, are being left behind…(More)”.
Digital Investigative Journalism
Book edited by Oliver Hahn and Florian Stalph: “In the post-digital era, investigative journalism around the world faces a revolutionary shift in the way information is gathered and interpreted. Reporters in the field are confronted with data sources, new
This volume provides an overview of the most sophisticated techniques of digital investigative journalism: data and computational journalism, which investigates stories hidden in numbers; immersive journalism, which digs into virtual reality; drone journalism, which conquers hitherto inaccessible territories; visual and interactive journalism, which reforms storytelling with images and audience perspectives; and digital forensics and visual analytics, which help to authenticate digital content and identify sources in order to detect manipulation. All these techniques are discussed against the backdrop of international political scenarios and globally networked societies….(More)”.