The Future of the Professions: How Technology Will Transform the Work of Human Experts


New book by Richard Susskind and Daniel Susskind: “This book predicts the decline of today’s professions and describes the people and systems that will replace them. In an Internet society, according to Richard Susskind and Daniel Susskind, we will neither need nor want doctors, teachers, accountants, architects, the clergy, consultants, lawyers, and many others, to work as they did in the 20th century.

The Future of the Professions explains how ‘increasingly capable systems’ – from telepresence to artificial intelligence – will bring fundamental change in the way that the ‘practical expertise’ of specialists is made available in society.

The authors challenge the ‘grand bargain’ – the arrangement that grants various monopolies to today’s professionals. They argue that our current professions are antiquated, opaque and no longer affordable, and that the expertise of the best is enjoyed only by a few. In their place, they propose six new models for producing and distributing expertise in society.

The book raises important practical and moral questions. In an era when machines can out-perform human beings at most tasks, what are the prospects for employment, who should own and control online expertise, and what tasks should be reserved exclusively for people?

Based on the authors’ in-depth research of more than ten professions, and illustrated by numerous examples from each, this is the first book to assess and question the relevance of the professions in the 21st century. (Chapter 1)”

The Fundamentals of Policy Crowdsourcing


Article by John PrpićAraz Taeihagh and James Melton at Policy and Internet: “What is the state of the research on crowdsourcing for policymaking? This article begins to answer this question by collecting, categorizing, and situating an extensive body of the extant research investigating policy crowdsourcing, within a new framework built on fundamental typologies from each field. We first define seven universal characteristics of the three general crowdsourcing techniques (virtual labor markets, tournament crowdsourcing, open collaboration), to examine the relative trade-offs of each modality. We then compare these three types of crowdsourcing to the different stages of the policy cycle, in order to situate the literature spanning both domains. We finally discuss research trends in crowdsourcing for public policy and highlight the research gaps and overlaps in the literature….(More)”

Citizen Urban Science


New report by Anthony Townsend and Alissa Chisholm at the Cities of Data Project: “Over the coming decades, the world will continue to urbanize rapidly amidst an historic migration of computing power off the desktop, unleashing new opportunities for data collection that reveal how cities function. In a recent report, Making Sense of the Science of Cities (bit.ly/sciencecities) we described an emerging global research movement that seeks establish a new urban science built atop this new infrastructure of instruments. But will this new intellectual venture be an inclusive endeavor? What role is 1 there for the growing ranks of increasingly well-equipped and well-informed citizen volunteers and amateur investigators to work alongside professional scientists? How are researchers, activists and city governments exploring that potential today? Finally, what can be done to encourage and accelerate experimentation?

This report examines three case studies that provide insight into emerging models of citizen science, highlighting the possibilities of citizen-university-government collaborative research, and the important role of open data platforms to enable these partnerships….(More)”

A New Kind of Media Using Government Data


Eric Newburger at the Department of Commerce:MSNBC has published a data-heavy story collection that takes advantage of the internet’s power to communicate not only faster, but in different and meaningful ways.  “The Geography of Poverty” combines narrative, data graphics, and photo-essay content through an interface so seamless as to be almost invisible.

So far they have released three of what will eventually be five parts, but already they have tapped datasets from BLS, Census, the Department of Agriculture, and EPA.  They combined these federal sources with private data: factory data from Randy Peterson and Chemplants.com; displacement information from news sources; Mary Sternberg’s “Along the River Road”; and Steve Lerner’s Diamond and Kate Orff’s research in “Petrochemical America.”

These layers of data feed visualizations which provide a deeper understanding of the highly personal stories the photos tell; the text weaves the elements into a cohesive whole.  Today’s web tools make this kind of reporting not only possible, but fairly simple to assemble.

The result is a new kind of media that mixes the personal and the societal, the social and the environmental, fitting small scale stories of individuals and local communities into the broader context of our whole nation….(More)”

Journal of Technology Science


Technology Science is an open access forum for any original material dealing primarily with a social, political, personal, or organizational benefit or adverse consequence of technology. Studies that characterize a technology-society clash or present an approach to better harmonize technology and society are especially welcomed. Papers can come from anywhere in the world.

Technology Science is interested in reviews of research, experiments, surveys, tutorials, and analyses. Writings may propose solutions or describe unsolved problems. Technology Science may also publish letters, short communications, and relevant news items. All submissions are peer-reviewed.

The scientific study of technology-society clashes is a cross-disciplinary pursuit, so papers in Technology Science may come from any of many possible disciplinary traditions, including but not limited to social science, computer science, political science, law, economics, policy, or statistics.

The Data Privacy Lab at Harvard University publishes Technology Science and its affiliated subset of papers called the Journal of Technology Science and maintains them online at techscience.org and at jots.pub. Technology Science is available free of charge over the Internet. While it is possible that bound paper copies of Technology Science content may be produced for a fee, all content will continue to be offered online at no charge….(More)”

 

The Silo Effect – The Peril of Expertise and the Promise of Breaking Down Barriers


Book by Gillian Tett: “From award-winning columnist and journalist Gillian Tett comes a brilliant examination of how our tendency to create functional departments—silos—hinders our work…and how some people and organizations can break those silos down to unleash innovation.

One of the characteristics of industrial age enterprises is that they are organized around functional departments. This organizational structure results in both limited information and restricted thinking. The Silo Effect asks these basic questions: why do humans working in modern institutions collectively act in ways that sometimes seem stupid? Why do normally clever people fail to see risks and opportunities that later seem blindingly obvious? Why, as psychologist Daniel Kahneman put it, are we sometimes so “blind to our own blindness”?

Gillian Tett, journalist and senior editor for the Financial Times, answers these questions by plumbing her background as an anthropologist and her experience reporting on the financial crisis in 2008. In The Silo Effect, she shares eight different tales of the silo syndrome, spanning Bloomberg’s City Hall in New York, the Bank of England in London, Cleveland Clinic hospital in Ohio, UBS bank in Switzerland, Facebook in San Francisco, Sony in Tokyo, the BlueMountain hedge fund, and the Chicago police. Some of these narratives illustrate how foolishly people can behave when they are mastered by silos. Others, however, show how institutions and individuals can master their silos instead. These are stories of failure and success.

From ideas about how to organize office spaces and lead teams of people with disparate expertise, Tett lays bare the silo effect and explains how people organize themselves, interact with each other, and imagine the world can take hold of an organization and lead from institutional blindness to 20/20 vision. – (More)”

Ethics in Public Policy and Management: A global research companion


New book edited by Alan Lawton, Zeger van der Wal, and Leo Huberts: “Ethics in Public Policy and Management: A global research companion showcases the latest research from established and newly emerging scholars in the fields of public management and ethics. This collection examines the profound changes of the last 25 years, including the rise of New Public Management, New Public Governance and Public Value; how these have altered practitioners’ delivery of public services; and how academics think about those services.

Drawing on research from a broad range of disciplines, Ethics in Public Policy and Management looks to reflect on this changing landscape. With contributions from Asia, Australasia, Europe and the USA, the collection is grouped into five main themes:

  • theorising the practice of ethics;
  • understanding and combating corruption;
  • managing integrity;
  • ethics across boundaries;
  • expanding ethical policy domains.

This volume will prove thought-provoking for educators, administrators, policy makers and researchers across the fields of public management, public administration and ethics….(More)”

Social Media and Local Governments


Book edited by Sobaci, Mehmet Zahid: “Today, social media have attracted the attention of political actors and administrative institutions to inform citizens as a prerequisite of open and transparent administration, deliver public services, contact stakeholders, revitalize democracy, encourage the cross-agency cooperation, and contribute to knowledge management. In this context, the social media tools can contribute to the emergence of citizen-oriented, open, transparent and participatory public administration. Taking advantage of the opportunities offered by social media is not limited to central government. Local governments deploy internet-based innovative technologies that complement traditional methods in implementing different functions. This book focuses on the relationship between the local governments and social media, deals with the change that social media have caused in the organization, understanding of service provision, performance of local governments and in the relationships between local governments and their partners, and aims to advance our theoretical and empirical understanding of the growing use of social media by local governments. This book will be of interest to researchers and students in e-government, public administration, political science, communication, information science, and social media. Government officials and public managers will also find practical use recommendations for social media in several aspects of local governance…(More)”

Science Isn’t Broken


Christie Aschwanden at FiveThirtyEight: “Yet even in the face of overwhelming evidence, it’s hard to let go of a cherished idea, especially one a scientist has built a career on developing. And so, as anyone who’s ever tried to correct a falsehood on the Internet knows, the truth doesn’t always win, at least not initially, because we process new evidence through the lens of what we already believe. Confirmation bias can blind us to the facts; we are quick to make up our minds and slow to change them in the face of new evidence.

A few years ago, Ioannidis and some colleagues searched the scientific literature for references to two well-known epidemiological studies suggesting that vitamin E supplements might protect against cardiovascular disease. These studies were followed by several large randomized clinical trials that showed no benefit from vitamin E and one meta-analysis finding that at high doses, vitamin E actually increased the risk of death.

Human fallibilities send the scientific process hurtling in fits, starts and misdirections instead of in a straight line from question to truth.

Despite the contradictory evidence from more rigorous trials, the first studies continued to be cited and defended in the literature. Shaky claims about beta carotene’s ability to reduce cancer risk and estrogen’s role in staving off dementia also persisted, even after they’d been overturned by more definitive studies. Once an idea becomes fixed, it’s difficult to remove from the conventional wisdom.

Sometimes scientific ideas persist beyond the evidence because the stories we tell about them feel true and confirm what we already believe. It’s natural to think about possible explanations for scientific results — this is how we put them in context and ascertain how plausible they are. The problem comes when we fall so in love with these explanations that we reject the evidence refuting them.

The media is often accused of hyping studies, but scientists are prone to overstating their results too.

Take, for instance, the breakfast study. Published in 2013, it examined whether breakfast eaters weigh less than those who skip the morning meal and if breakfast could protect against obesity. Obesity researcher Andrew Brown and his colleagues found that despite more than 90 mentions of this hypothesis in published media and journals, the evidence for breakfast’s effect on body weight was tenuous and circumstantial. Yet researchers in the field seemed blind to these shortcomings, overstating the evidence and using causative language to describe associations between breakfast and obesity. The human brain is primed to find causality even where it doesn’t exist, and scientists are not immune.

As a society, our stories about how science works are also prone to error. The standard way of thinking about the scientific method is: ask a question, do a study, get an answer. But this notion is vastly oversimplified. A more common path to truth looks like this: ask a question, do a study, get a partial or ambiguous answer, then do another study, and then do another to keep testing potential hypotheses and homing in on a more complete answer. Human fallibilities send the scientific process hurtling in fits, starts and misdirections instead of in a straight line from question to truth.

Media accounts of science tend to gloss over the nuance, and it’s easy to understand why. For one thing, reporters and editors who cover science don’t always have training on how to interpret studies. And headlines that read “weak, unreplicated study finds tenuous link between certain vegetables and cancer risk” don’t fly off the newsstands or bring in the clicks as fast as ones that scream “foods that fight cancer!”

People often joke about the herky-jerky nature of science and health headlines in the media — coffee is good for you one day, bad the next — but that back and forth embodies exactly what the scientific process is all about. It’s hard to measure the impact of diet on health, Nosek told me. “That variation [in results] occurs because science is hard.” Isolating how coffee affects health requires lots of studies and lots of evidence, and only over time and in the course of many, many studies does the evidence start to narrow to a conclusion that’s defensible. “The variation in findings should not be seen as a threat,” Nosek said. “It means that scientists are working on a hard problem.”

The scientific method is the most rigorous path to knowledge, but it’s also messy and tough. Science deserves respect exactly because it is difficult — not because it gets everything correct on the first try. The uncertainty inherent in science doesn’t mean that we can’t use it to make important policies or decisions. It just means that we should remain cautious and adopt a mindset that’s open to changing course if new data arises. We should make the best decisions we can with the current evidence and take care not to lose sight of its strength and degree of certainty. It’s no accident that every good paper includes the phrase “more study is needed” — there is always more to learn….(More)”

Review Federal Agencies on Yelp…and Maybe Get a Response


Yelp Official Blog: “We are excited to announce that Yelp has concluded an agreement with the federal government that will allow federal agencies and offices to claim their Yelp pages, read and respond to reviews, and incorporate that feedback into service improvements.

We encourage Yelpers to review any of the thousands of agency field offices, TSA checkpoints, national parks, Social Security Administration offices, landmarks and other places already listed on Yelp if you have good or bad feedback to share about your experiences. Not only is it helpful to others who are looking for information on these services, but you can actually make an impact by sharing your feedback directly with the source.

It’s clear Washington is eager to engage with people directly through social media. Earlier this year a group of 46 lawmakers called for the creation of a “Yelp for Government” in order to boost transparency and accountability, and Representative Ron Kind reiterated this call in a letter to the General Services Administration (GSA). Luckily for them, there’s no need to create a new platform now that government agencies can engage directly on Yelp.

As this agreement is fully implemented in the weeks and months ahead, we’re excited to help the federal government more directly interact with and respond to the needs of citizens and to further empower the millions of Americans who use Yelp every day.

In addition to working with the federal government, last week we announced our our partnership with ProPublica to incorporate health care statistics and consumer opinion survey data onto the Yelp business pages of more than 25,000 medical treatment facilities. We’ve also partnered with local governments in expanding the LIVES open data standard to show restaurant health scores on Yelp….(More)”