How Three Startups Are Using Data to Renew Public Trust In Government


Mark Hall: “Chances are that when you think about the word government, it is with a negative connotation.Your less-than-stellar opinion of government may be caused by everything from Washington’s dirty politics to the long lines at your local DMV.Regardless of the reason, local, state and national politics have frequently garnered a bad reputation. People feel like governments aren’t working for them.We have limited information, visibility and insight into what’s going on and why. Yes, the data is public information but it’s difficult to access and sift through.
Good news. Things are changing fast.
Innovative startups are emerging and they are changing the way we access government information at all levels.
Here are three tech startups that are taking a unique approach to opening up government data:
1. OpenGov is a Mountain View-based software company that enables government officials and local residents to easily parse through the city’s financial data.
Founded by a team with extensive technology and finance experience, this startup has already racked up some of the largest cities to join the movement, including the City of Los Angeles.OpenGov’s approach pairs data with good design in a manner that makes it easy to use.Historically, information like expenditures of public funds existed in a silo within the mayor’s office or city manager, diminishing  the accountability of public employees.Imagine you are a citizen who is interested in seeing how much your city spent on a particular matter?
Now you can find out within just a few clicks.
This data is always of great importance but could also become increasingly critical during events like local elections.This level of openness and accessibility to data will be game-changing.
2. FiscalNote is a one-year old startup that uses analytical signals and intelligent government data to map legislation and predict an outcome.
Headquartered in Washington D.C., the company has developed a search layer and unique algorithm that makes tracking legislative data extremely easy. If you are an organization that has vested interests in specific legislative bills, tools by FiscalNote can give you insights into its progress and likelihood of being passed or held up. Want to know if your local representative favors a bill that could hurt your industry? Find out early and take the steps necessary to minimize the impact. Large corporations and special interest groups have traditionally held lobbying power with elected officials. This technology is important because small businesses, nonprofits and organizations now have an additional tool to see a changing legislative landscape in ways that were previously unimaginable.
3. Civic Industries is a San Francisco startup that allows citizens and local government officials to easily access data that previously required you to drive down to city hall. Building permits, code enforcements, upcoming government projects and construction data is now openly available within a few clicks.
Civic Insight maps various projects in your community and enables you to see all the projects with the corresponding start and completion dates, along with department contacts.
Accountability of public planning is no longer concealed to the city workers in the back-office. Responsibility is made clear. The startup also pushes underutilized city resources like empty storefronts and abandoned buildings to the forefront in an effort to drive action, either by residents or government officials.
So What’s Next?
While these three startups using data to push government transparency in the right direction, more work is needed…”

'Big Data' Will Change How You Play, See the Doctor, Even Eat


We’re entering an age of personal big data, and its impact on our lives will surpass that of the Internet. Data will answer questions we could never before answer with certainty—everyday questions like whether that dress actually makes you look fat, or profound questions about precisely how long you will live.

ADVERTISEMENT

Every 20 years or so, a powerful technology moves from the realm of backroom expertise and into the hands of the masses. In the late-1970s, computing made that transition—from mainframes in glass-enclosed rooms to personal computers on desks. In the late 1990s, the first web browsers made networks, which had been for science labs and the military, accessible to any of us, giving birth to the modern Internet.

Each transition touched off an explosion of innovation and reshaped work and leisure. In 1975, 50,000 PCs were in use worldwide. Twenty years later: 225 million. The number of Internet users in 1995 hit 16 million. Today it’s more than 3 billion. In much of the world, it’s hard to imagine life without constant access to both computing and networks.

The 2010s will be the coming-out party for data. Gathering, accessing and gleaning insights from vast and deep data has been a capability locked inside enterprises long enough. Cloud computing and mobile devices now make it possible to stand in a bathroom line at a baseball game while tapping into massive computing power and databases. On the other end, connected devices such as the Nest thermostat or Fitbit health monitor and apps on smartphones increasingly collect new kinds of information about everyday personal actions and habits, turning it into data about ourselves.

More than 80 percent of data today is unstructured: tangles of YouTube videos, news stories, academic papers, social network comments. Unstructured data has been almost impossible to search for, analyze and mix with other data. A new generation of computers—cognitive computing systems that learn from data—will read tweets or e-books or watch video, and comprehend its content. Somewhat like brains, these systems can link diverse bits of data to come up with real answers, not just search results.

Such systems can work in natural language. The progenitor is the IBM Watson computer that won on Jeopardy in 2011. Next-generation Watsons will work like a super-powered Google. (Google today is a data-searching wimp compared with what’s coming.)

Sports offers a glimpse into the data age. Last season the NBA installed in every arena technology that can “watch” a game and record, in 48 minutes of action, more than 4 million data points about every movement and shot. That alone could yield new insights for NBA coaches, such as which group of five players most efficiently passes the ball around….

Think again about life before personal computing and the Internet. Even if someone told you that you’d eventually carry a computer in your pocket that was always connected to global networks, you would’ve had a hard time imagining what that meant—imagining WhatsApp, Siri, Pandora, Uber, Evernote, Tinder.

As data about everything becomes ubiquitous and democratized, layered on top of computing and networks, it will touch off the most spectacular technology explosion yet. We can see the early stages now. “Big data” doesn’t even begin to describe the enormity of what’s coming next.”

How Thousands Of Dutch Civil Servants Built A Virtual 'Government Square' For Online Collaboration


Federico Guerrini at Forbes: “Democracy needs a reboot, or as the founders of Democracy Os, an open source platform for political debate say, “a serious upgrade”. They are not alone in trying to change the way citizens and governments communicate with each other. Not long ago, I covered on this blog a Greek platform, VouliWatch, which aims at boosting civic engagement following the model of other similar initiatives in countries like Germany, France and Austria, all running thanks to a software called Parliament Watch.
Other decision making tools, used by activists and organizations that try to reduce the distance between the people and their representatives include Liquid Feedback, and Airesis. But the quest for disintermediation doesn’t regard only the relationship between governments and citizens: it’s changing the way public organisations work internally as well. Civil servants are starting to develop and use their internal “social networks”, to exchange ideas, discussing issues and collaborate on projects.
One such thing is happening in the Netherlands: thousands of civil servants belonging to all government organizations have built their own “intranet” using Pleio (“government square”, in Dutch) a platform that runs on the open source networking engine Elgg.
It all started in 2010, thanks to the work of a group of four founders, Davied van Berlo, Harrie Custers, Wim Essers and Marcel Ziemerink. Growth has been steady and now Pleio can count on some 75.000 users spread in about 800 subsites. The nice thing about the platform, in fact, is that it is modular: subscribers can collaborate on a group and then start a sub group to get in more depth with a smaller team. To learn a little more about this unique experience, I reached out for van Berlo, who kindly answered a few questions. Check the interview below.
pleio
Where did the Pleio idea come from?Were you inspired by other experiences?

The idea came mainly from the developments around us: the whole web 2.0 movement at the time. This has shown us the power of platforms to connect people, bring them together and let them cooperate. I noticed that civil servants were looking for ways of collaborating across organisational borders and many were using the new online tools. That’s why I started the Civil Servant 2.0 network, so they could exchange ideas and experiences in this new way of working.
However, these tools are not always the ideal solution. They’re commercial for one, which can get in the way of the public goals we work for. They’re often American, where other laws and practices apply. You can’t change them or add to them. Usually you have to get another tool (and login) for different functionalities. And they were outright forbidden by some government agencies. I noticed there was a need for a platform where different tools were integrated, where people from different organisations and outside government could work together and where all information would remain in the Netherlands and in the hands of the original owner. Since there was no such platform we started one of our own….”

Chief Executive of Nesta on the Future of Government Innovation


Interview between Rahim Kanani and Geoff Mulgan, CEO of NESTA and member of the MacArthur Research Network on Opening Governance: “Our aspiration is to become a global center of expertise on all kinds of innovation, from how to back creative business start-ups and how to shape innovations tools such as challenge prizes, to helping governments act as catalysts for new solutions,” explained Geoff Mulgan, chief executive of Nesta, the UK’s innovation foundation. In an interview with Mulgan, we discussed their new report, published in partnership with Bloomberg Philanthropies, which highlights 20 of the world’s top innovation teams in government. Mulgan and I also discussed the founding and evolution of Nesta over the past few years, and leadership lessons from his time inside and outside government.
Rahim Kanani: When we talk about ‘innovations in government’, isn’t that an oxymoron?
Geoff Mulgan: Governments have always innovated. The Internet and World Wide Web both originated in public organizations, and governments are constantly developing new ideas, from public health systems to carbon trading schemes, online tax filing to high speed rail networks.  But they’re much less systematic at innovation than the best in business and science.  There are very few job roles, especially at senior levels, few budgets, and few teams or units.  So although there are plenty of creative individuals in the public sector, they succeed despite, not because of the systems around them. Risk-taking is punished not rewarded.   Over the last century, by contrast, the best businesses have learned how to run R&D departments, product development teams, open innovation processes and reasonably sophisticated ways of tracking investments and returns.
Kanani: This new report, published in partnership with Bloomberg Philanthropies, highlights 20 of the world’s most effective innovation teams in government working to address a range of issues, from reducing murder rates to promoting economic growth. Before I get to the results, how did this project come about, and why is it so important?
Mulgan: If you fail to generate new ideas, test them and scale the ones that work, it’s inevitable that productivity will stagnate and governments will fail to keep up with public expectations, particularly when waves of new technology—from smart phones and the cloud to big data—are opening up dramatic new possibilities.  Mayor Bloomberg has been a leading advocate for innovation in the public sector, and in New York he showed the virtues of energetic experiment, combined with rigorous measurement of results.  In the UK, organizations like Nesta have approached innovation in a very similar way, so it seemed timely to collaborate on a study of the state of the field, particularly since we were regularly being approached by governments wanting to set up new teams and asking for guidance.
Kanani: Where are some of the most effective innovation teams working on these issues, and how did you find them?
Mulgan: In our own work at Nesta, we’ve regularly sought out the best innovation teams that we could learn from and this study made it possible to do that more systematically, focusing in particular on the teams within national and city governments.  They vary greatly, but all the best ones are achieving impact with relatively slim resources.  Some are based in central governments, like Mindlab in Denmark, which has pioneered the use of design methods to reshape government services, from small business licensing to welfare.  SITRA in Finland has been going for decades as a public technology agency, and more recently has switched its attention to innovation in public services. For example, providing mobile tools to help patients manage their own healthcare.   In the city of Seoul, the Mayor set up an innovation team to accelerate the adoption of ‘sharing’ tools, so that people could share things like cars, freeing money for other things.  In south Australia the government set up an innovation agency that has been pioneering radical ways of helping troubled families, mobilizing families to help other families.
Kanani: What surprised you the most about the outcomes of this research?
Mulgan: Perhaps the biggest surprise has been the speed with which this idea is spreading.  Since we started the research, we’ve come across new teams being created in dozens of countries, from Canada and New Zealand to Cambodia and Chile.  China has set up a mobile technology lab for city governments.  Mexico City and many others have set up labs focused on creative uses of open data.  A batch of cities across the US supported by Bloomberg Philanthropy—from Memphis and New Orleans to Boston and Philadelphia—are now showing impressive results and persuading others to copy them.
 

Open Data for economic growth: the latest evidence


Andrew Stott at the Worldbank OpenData Blog: “One of the key policy drivers for Open Data has been to drive economic growth and business innovation. There’s a growing amount of evidence and analysis not only for the total potential economic benefit but also for some of the ways in which this is coming about. This evidence is summarised and reviewed in a new World Bank paper published today.
There’s a range of studies that suggest that the potential prize from Open Data could be enormous – including an estimate of $3-5 trillion a year globally from McKinsey Global Institute and an estimate of $13 trillion cumulative over the next 5 years in the G20 countries.  There are supporting studies of the value of Open Data to certain sectors in certain countries – for instance $20 billion a year to Agriculture in the US – and of the value of key datasets such as geospatial data.  All these support the conclusion that the economic potential is at least significant – although with a range from “significant” to “extremely significant”!
At least some of this benefit is already being realised by new companies that have sprung up to deliver new, innovative, data-rich services and by older companies improving their efficiency by using open data to optimise their operations. Five main business archetypes have been identified – suppliers, aggregators, enrichers, application developers and enablers. What’s more there are at least four companies which did not exist ten years ago, which are driven by Open Data, and which are each now valued at around $1 billion or more. Somewhat surprisingly the drive to exploit Open Data is coming from outside the traditional “ICT sector” – although the ICT sector is supplying many of the tools required.
It’s also becoming clear that if countries want to maximise their gain from Open Data the role of government needs to go beyond simply publishing some data on a website. Governments need to be:

  • Suppliers – of the data that business need
  • Leaders – making sure that municipalities, state owned enterprises and public services operated by the private sector also release important data
  • Catalysts – nurturing a thriving ecosystem of data users, coders and application developers and incubating new, data-driven businesses
  • Users – using Open Data themselves to overcome the barriers to using data within government and innovating new ways to use the data they collect to improve public services and government efficiency.

Nevertheless, most of the evidence for big economic benefits for Open Data comes from the developed world. So on Wednesday the World Bank is holding an open seminar to examine critically “Can Open Data Boost Economic Growth and Prosperity” in developing countries. Please join us and join the debate!
Learn more:

Demos for Democracy


The GovLab presents Demos for Democracy, an ongoing series of live, interactive online demos featuring designers and builders of the latest innovative governance platforms, tools or methods to foster greater openness and collaboration to how we govern.
Who: remesh, founded by PhD students Andrew Konya and Aaron Slodov, is an online public platform that offers a community, group, nation or planet of people the ability to speak with one voice that represents the collective thinking of all people within the group. remesh was prototyped at a HacKSU hackathon early in 2013 and has been under development over the past year.
What: Join us for a live demonstration of how remesh works before their official public launch. Participants will be given a link to test the platform during the live Google hangout.  More information on what remesh does can be found here.
When: July 29, 2014, 2:00 – 2:30 PM EST
Where: Online via Google Hangouts on Air. To RSVP and join, go to the Hangout Link. This event will be live tweeted at #democracydemos.
Bios:
Andrew Konya (CEO/Founder) is a PhD student in computational/theoretical physics at Kent State University. With extensive experience developing and implementing mathematical models for natural and man-made systems, Andrew brings a creative yet and versatile technical toolbox. This expertise, in concert with his passion for linguistics, led him to develop the first mathematical framework for collective speech. His goal is the completion of a conversation platform, built on this framework, which can make conversations between countries in conflict a viable alternative to war.
Aaron Slodov (COO/Founder) is a current power systems engineering PhD student at Case Western Reserve University. A previous engineer at both Google and Meetup.com, Aaron is experienced in the tech landscape, and understands many of the current problems in the space. By enabling remesh technology he hopes to bring significant paradigm-shifting change to the way we communicate and interact with our world.
RSVP and JOIN
We hope to see you on Tuesday! If you have any questions, email us at demo@thegovlab.org.

Recent progress in Open Data production and consumption


Examples from a Governmental institute (SMHI) and a collaborative EU research project (SWITCH-ON) by Arheimer, Berit; and Falkenroth, Esa: “The Swedish Meteorological and Hydrological Institute (SMHI) has a long tradition both in producing and consuming open data on a national, European and global scale. It is also promoting community building among water scientists in Europe by participating in and initiating collaborative projects. This presentation will exemplify the contemporary European movement imposed by the INSPIRE directive and the Open Data Strategy, by showing the progress in openness and shift in attitudes during the last decade when handling Research Data and Public Sector Information at a national European institute. Moreover, the presentation will inform about a recently started collaborative project (EU FP7 project No 603587) coordinated by SMHI and called SWITCH-ON http://water-switch-on.eu/. The project addresses water concerns and currently untapped potential of open data for improved water management across the EU. The overall goal of the project is to make use of open data, and add value to society by repurposing and refining data from various sources. SWITCH-ON will establish new forms of water research and facilitate the development of new products and services based on principles of sharing and community building in the water society. The SWITCH-ON objectives are to use open data for implementing: 1) an innovative spatial information platform with open data tailored for direct water assessments, 2) an entirely new form of collaborative research for water-related sciences, 3) fourteen new operational products and services dedicated to appointed end-users, 4) new business and knowledge to inform individual and collective decisions in line with the Europe’s smart growth and environmental objectives. The presentation will discuss challenges, progress and opportunities with the open data strategy, based on the experiences from working both at a Governmental institute and being part of the global research community.”

What ‘urban physics’ could tell us about how cities work


Ruth Graham at Boston Globe: “What does a city look like? If you’re walking down the street, perhaps it looks like people and storefronts. Viewed from higher up, patterns begin to emerge: A three-dimensional grid of buildings divided by alleys, streets, and sidewalks, nearly flat in some places and scraping the sky in others. Pull back far enough, and the city starts to look like something else entirely: a cluster of molecules.

At least, that’s what it looks like to Franz-Josef Ulm, an engineering professor at the Massachusetts Institute of Technology. Ulm has built a career as an expert on the properties, patterns, and environmental potential of concrete. Taking a coffee break at MIT’s Stata Center late one afternoon, he and a colleague were looking at a large aerial photograph of a city when they had a “eureka” moment: “Hey, doesn’t that look like a molecular structure?”
With colleagues, Ulm began analyzing cities the way you’d analyze a material, looking at factors such as the arrangement of buildings, each building’s center of mass, and how they’re ordered around each other. They concluded that cities could be grouped into categories: Boston’s structure, for example, looks a lot like an “amorphous liquid.” Seattle is another liquid, and so is Los Angeles. Chicago, which was designed on a grid, looks like glass, he says; New York resembles a highly ordered crystal.
So far Ulm and his fellow researchers have presented their work at conferences, but it has not yet been published in a scientific journal. If the analogy does hold up, Ulm hopes it will give planners a new tool to understand a city’s structure, its energy use, and possibly even its resilience to climate change.
Ulm calls his new work “urban physics,” and it places him among a number of scientists now using the tools of physics to analyze the practically infinite amount of data that cities produce in the 21st century, from population density to the number of patents produced to energy bill charges. Physicist Marta González, Ulm’s colleague at MIT, recently used cellphone data to analyze traffic patterns in Boston with unprecedented complexity, for example. In 2012, a theoretical physicist was named founding director of New York University’s Center for Urban Science and Progress, whose research is devoted to “urban informatics”; one of its first projects is helping to create the country’s first “quantified community” on the West Side of Manhattan.
In Ulm’s case, he and his colleagues have used freely available data, including street layouts and building coordinates, to plot the structures of 12 cities and analogize them to existing complex materials. In physics, an “order parameter” is a number between 0 and 1 that describes how atoms are arranged in relationship to other atoms nearby; Ulm applies this idea to city layouts. Boston, he says, has an “order parameter” of .52, equivalent to that of a liquid like water. This means its structure is notably disordered, which may have something to do with how it developed. “Boston has grown organically,” he said. “The city, in the way its buildings are organized today, carries that information from its historical evolution.”…

When Technologies Combine, Amazing Innovation Happens


FastCoexist: “Innovation occurs both within fields, and in combinations of fields. It’s perhaps the latter that ends up being most groundbreaking. When people of disparate expertise, mindset and ideas work together, new possibilities pop up.
In a new report, the Institute for the Future argues that “technological change is increasingly driven by the combination and recombination of foundational elements.” So, when we think about the future, we need to consider not just fundamental advances (say, in computing, materials, bioscience) but also at the intersection of these technologies.
The report uses combination-analysis in the form of a map. IFTF selects 13 “territories”–what it calls “frontiers of innovation”–and then examines the linkages and overlaps. The result is 20 “combinational forecasts.” “These are the big stories, hot spots that will shape the landscape of technology in the coming decade,” the report explains. “Each combinatorial forecast emerges from the intersection of multiple territories.”…

Quantified Experiences

Advances in brain-imaging techniques will make bring new transparency to our thoughts and feelings. “Assigning precise measurements to feelings like pain through neurofeedback and other techniques could allow for comparison, modulation, and manipulation of these feelings,” the report says. “Direct measurement of our once-private thoughts and feelings can help us understand other people’s experience but will also present challenges regarding privacy and definition of norms.”…

Code Is The Law

The law enforcement of the future may increasingly rely on sensors and programmable devices. “Governance is shifting from reliance on individual responsibility and human policing toward a system of embedded protocols and automatic rule enforcement,” the report says. That in turn means greater power for programmers who are effectively laying down the parameters of the new relationship between government and governed….”

Generative Emergence: A New Discipline of Organizational, Entrepreneurial, and Social Innovation


New book by Benyamin Lichtenstein: “Culminating more than 30 years of research into evolution, complexity science, organizing and entrepreneurship, this book provides insights to scholars who are increasingly using emergence to explain social phenomena. In addition to providing the first comprehensive definition and framework for understanding emergence, it is the first publication of data from a year-long experimental study of emergence in high-potential ventures—a week-by-week longitudinal analysis of their processes based on over 750 interviews and 1000 hours of on-site observation.  These data, combined with reports from over a dozen other studies, confirm the dynamics of the five phase model in multiple contexts…

Key insights from the book include:

  • Findings which show a major difference between an aspiration that generates a purposive drive for generative emergence, versus a performance-driven crisis that sparks organizational change and transformation.  This difference has important implications for studies of entrepreneurship, innovation, and social change.
  • A definition of emergence based on 100+ years of work in philosophy and philosophy of science, evolutionary studies, sociology, and organization science.
  • The most inclusive review of complexity science published, to help reinvigorate and legitimize those methods in the social sciences.
  • The Dynamic States Model—a new approach for understanding the non-linear growth and development of new ventures.
  • In-depth examinations of more than twenty well-known emergence studies, to reveal their shared dynamics and underlying drivers.
  • Proposals for applying the five-phase model—as a logic of emergence—to social innovation, organizational leadership, and entrepreneurial development.”