Luke Fretwell at GovFresh: “Earlier this year, I began doing research work with CivicActions on agile development in government — who was doing it, how and what the needs were to successfully get it deployed.
After the Healthcare.gov launch mishaps, calls for agile practices as the panacea to all of government IT woes reached a high. While agile as the ultimate solution oversimplifies the issue, we’ve evolved as a profession (both software development and public service) that moving towards an iterative approach to operations is the way of the future.
My own formal introduction with agile began with my work with CivicActions, so the research coincided with an introductory immersion into how government is using it. Having been involved with startups for the past 15 years, iterative development is the norm, however, the layer of project management processes has forced me to be a better professional overall.
What I’ve found through many discussions and interviews is that you can’t just snap your fingers and execute agile within the framework of government bureaucracy. There are a number of issues — from procurement to project management training to executive-level commitment to organizational-wide culture change — that hinder its adoption. For IT, launching a new website or app is this easy part. Changing IT operational processes and culture is often overlooked or avoided, especially for a short-term executive, because they reach into the granular organizational challenges most people don’t want to bother with.
After talking with a number of agile government and private sector practitioners, it was clear there was enthusiasm around how it could be applied to fundamentally change the way government works. Beyond just execution from professional project management professionals, everyone I spoke with talked about how deploying agile gives them a stronger sense of public service.
What came from these discussions is the desire to have a stronger community of practitioners and those interested in deploying it to better support one another.
To meet that need, a group of federal, state, local government and private sector professionals have formed Agile for Gov, a “community-powered network of agile government professionals.”…
Monitoring Arms Control Compliance With Web Intelligence
Chris Holden and Maynard Holliday at Commons Lab: “Traditional monitoring of arms control treaties, agreements, and commitments has required the use of National Technical Means (NTM)—large satellites, phased array radars, and other technological solutions. NTM was a good solution when the treaties focused on large items for observation, such as missile silos or nuclear test facilities. As the targets of interest have shrunk by orders of magnitude, the need for other, more ubiquitous, sensor capabilities has increased. The rise in web-based, or cloud-based, analytic capabilities will have a significant influence on the future of arms control monitoring and the role of citizen involvement.
Since 1999, the U.S. Department of State has had at its disposal the Key Verification Assets Fund (V Fund), which was established by Congress. The Fund helps preserve critical verification assets and promotes the development of new technologies that support the verification of and compliance with arms control, nonproliferation, and disarmament requirements.
Sponsored by the V Fund to advance web-based analytic capabilities, Sandia National Laboratories, in collaboration with Recorded Future (RF), synthesized open-source data streams from a wide variety of traditional and nontraditional web sources in multiple languages along with topical texts and articles on national security policy to determine the efficacy of monitoring chemical and biological arms control agreements and compliance. The team used novel technology involving linguistic algorithms to extract temporal signals from unstructured text and organize that unstructured text into a multidimensional structure for analysis. In doing so, the algorithm identifies the underlying associations between entities and events across documents and sources over time. Using this capability, the team analyzed several events that could serve as analogs to treaty noncompliance, technical breakout, or an intentional attack. These events included the H7N9 bird flu outbreak in China, the Shanghai pig die-off and the fungal meningitis outbreak in the United States last year.
For H7N9 we found that open source social media were the first to report the outbreak and give ongoing updates. The Sandia RF system was able to roughly estimate lethality based on temporal hospitalization and fatality reporting. For the Shanghai pig die-off the analysis tracked the rapid assessment by Chinese authorities that H7N9 was not the cause of the pig die-off as had been originally speculated. Open source reporting highlighted a reduced market for pork in China due to the very public dead pig display in Shanghai. Possible downstream health effects were predicted (e.g., contaminated water supply and other overall food ecosystem concerns). In addition, legitimate U.S. food security concerns were raised based on the Chinese purchase of the largest U.S. pork producer (Smithfield) because of a fear of potential import of tainted pork into the United States….
To read the full paper, please click here.”
EU-funded tool to help our brain deal with big data
EU Press Release: “Every single minute, the world generates 1.7 million billion bytes of data, equal to 360,000 DVDs. How can our brain deal with increasingly big and complex datasets? EU researchers are developing an interactive system which not only presents data the way you like it, but also changes the presentation constantly in order to prevent brain overload. The project could enable students to study more efficiently or journalists to cross check sources more quickly. Several museums in Germany, the Netherlands, the UK and the United States have already showed interest in the new technology.
Data is everywhere: it can either be created by people or generated by machines, such as sensors gathering climate information, satellite imagery, digital pictures and videos, purchase transaction records, GPS signals, etc. This information is a real gold mine. But it is also challenging: today’s datasets are so huge and complex to process that they require new ideas, tools and infrastructures.
Researchers within CEEDs (@ceedsproject) are transposing big data into an interactive environment to allow the human mind to generate new ideas more efficiently. They have built what they are calling an eXperience Induction Machine (XIM) that uses virtual reality to enable a user to ‘step inside’ large datasets. This immersive multi-modal environment – located at Pompeu Fabra University in Barcelona – also contains a panoply of sensors which allows the system to present the information in the right way to the user, constantly tailored according to their reactions as they examine the data. These reactions – such as gestures, eye movements or heart rate – are monitored by the system and used to adapt the way in which the data is presented.
Jonathan Freeman,Professor of Psychology at Goldsmiths, University of London and coordinator of CEEDs, explains: “The system acknowledges when participants are getting fatigued or overloaded with information. And it adapts accordingly. It either simplifies the visualisations so as to reduce the cognitive load, thus keeping the user less stressed and more able to focus. Or it will guide the person to areas of the data representation that are not as heavy in information.”
Neuroscientists were the first group the CEEDs researchers tried their machine on (BrainX3). It took the typically huge datasets generated in this scientific discipline and animated them with visual and sound displays. By providing subliminal clues, such as flashing arrows, the machine guided the neuroscientists to areas of the data that were potentially more interesting to each person. First pilots have already demonstrated the power of this approach in gaining new insights into the organisation of the brain….”
Let the games begin: how government is using ‘gamification’ to change public behaviour
Joshua Chambers at FutureGov: “Governments across the region are turning to “gamification” – otherwise known as “game science” – to help create new ways to persuade their populations.
FutureGov recently attended a session at GovCamp Australia where officials discussed the potential of this new approach. It has pulled together the best examples of successful government games, and sought advice from the private sector on building something that will achieve results.
How it works
How does gamification work? It creates an environment where people play games to win prizes or compete against one another, all while learning about about a new message or behaving in a certain, desirable manner. The approach can be used by every type of agency, and has been trialled on public sector campaigns including military recruitment, physical fitness, speeding prevention, consumer rights awareness and even making citizens engage with census data.
For example, it was used by the Department of Justice of Victoria, Australia when they wanted to make young people aware of consumer protection laws. Discussion of legal concepts did not seem particularly appealing, so they took a different tack by launching a game called Party for Your Rights. “It’s targeted at young people, teaching them their rights through the activity of going to a party. It’s very appealing, with retro 1980s graphics and music,” explained Paul Chandley, general manager of digital strategy and engagement in the Victorian Department of Justice.
Since its launch in June 2014, it has been played 23,000 times. A survey found that 96% of players surveyed said they felt either more informed of their rights or more confident about using their rights after interacting with the game.
The game proved popular in Australia and there are plenty of other examples of successful games built by government agencies – FutureGov has profiled the six best examples of gamification in government.…”
See also:
The infrastructure Africa really needs is better data reporting
at Quartz: “This week African leaders met with officials in Washington and agreed to billions of dollars of US investments and infrastructure deals. But the terrible state of statistical reporting in most of Africa means that it will be nearly impossible to gauge how effective these deals are at making Africans, or the American investors, better off.
Data reporting on the continent is sketchy. Just look at the recent GDP revisions of large countries. How is it that Nigeria’s April GDP recalculation catapulted it ahead of South Africa, making it the largest economy in Africa overnight? Or that Kenya’s economy is actually 20% larger (paywall) than previously thought?
Indeed, countries in Africa get noticeably bad scores on the World Bank’s Bulletin Board on Statistical Capacity, an index of data reporting integrity.
Bad data is not simply the result of inconsistencies or miscalculations: African governments have an incentive to produce statistics that overstate their economic development.
A recent working paper from the Center for Global Development (CGD) shows how politics influence the statistics released by many African countries…
But in the long run, dodgy statistics aren’t good for anyone. They “distort the way we understand the opportunities that are available,” says Amanda Glassman, one of the CGD report’s authors. US firms have pledged $14 billion in trade deals at the summit in Washington. No doubt they would like to know whether high school enrollment promises to create a more educated workforce in a given country, or whether its people have been immunized for viruses.
Overly optimistic indicators also distort how a government decides where to focus its efforts. If school enrollment appears to be high, why implement programs intended to increase it?
The CGD report suggests increased funding to national statistical agencies, and making sure that they are wholly independent from their governments. President Obama is talking up $7 billion into African agriculture. But unless cash and attention are given to improving statistical integrity, he may never know whether that investment has borne fruit”
How Data Scientists Are Uncovering War Crimes in Syria
Lorenzo Franceschi-Bicchierai at Mashable: “For more than three years, Syria has been crippled by a bloody civil war that has laid waste to cities and exacted a heavy civilian toll. But because reporting in Syria is so dangerous, the bloodletting has largely taken place away from the media spotlight. One group of researchers, though, is determined to document every single killing.
Through painstaking data-gathering and assiduous verification, the group Syrian Tracker has tallied 111,915 deaths in the course of the conflict so far.
Syria Tracker gets reports from eyewitnesses and volunteers on the ground. Researchers also cull data from news reports.
The database has yielded some important insights such as possible war crimes committed by the Syrian regime.
Working in collaboration with researchers from the nonprofit organization SumAll.org, the researchers discovered that more women were getting killed in the conflict. In April of 2011, women made up only 1% of those killed. Today, 13% of victims are women, according to the latest data.
Image: SumAll
Those numbers alone don’t tell the whole story, though. Taking a closer look at how women were killed, the researchers discovered a pattern. Women weren’t random victims of bombings for example. Instead, many were killed by snipers, indicating a deliberate policy to go after female civilians, which would constitute a war crime.
Data on how children were killed suggest a similar conclusions. Of the thousands killed in the conflict, at least 700 have been summarily executed and tortured, and about 200 boys under the age of 13 have been killed by sniper fire, according to the data…”
An Infographic That Maps 2,000 Years of Cultural History in 5 Minutes
Liz Stinson in Wired: “…Last week in the journal Science, the researchers (led by University of Texas art historian Maximilian Schich) published a study that looked at the cultural history of Europe and North America by mapping the birth and deaths of more than 150,000 notable figures—including everyone from Leonardo Da Vinci to Ernest Hemingway. That data was turned into an amazing animated infographic that looks strikingly similar to the illustrated flight paths you find in the back of your inflight magazine. Blue dots indicate a birth, red ones means death.
The researchers used data from Freebase, which touts itself as a “community curated database of people, places and things.” This gives the data a strong western-bent. You’ll notice that many parts of Asia and the Middle East (not to mention pre-colonized North America), are almost wholly ignored in this video. But to be fair, the abstract did acknowledge that the study was focused mainly on Europe and North America.
Still, mapping the geography of cultural migration does gives you some insight about how the kind of culture we value has shifted over the centuries. It’s also a novel lens through which to view our more general history, as those migration trends likely illuminate bigger historical happenings like wars and the building of cross-country infrastructure.
Collective Genius
Linda A. Hill, Greg Brandeau, Emily Truelove, and Kent Lineback in HBR Review: “Google’s astonishing success in its first decade now seems to have been almost inevitable. But step inside its systems infrastructure group, and you quickly learn otherwise. The company’s meteoric growth depended in large part on its ability to innovate and scale up its infrastructure at an unprecedented pace. Bill Coughran, as a senior vice president of engineering, led the group from 2003 to 2011. His 1,000-person organization built Google’s “engine room,” the systems and equipment that allow us all to use Google and its many services 24/7. “We were doing work that no one else in the world was doing,” he says. “So when a problem happened, we couldn’t just go out and buy a solution. We had to create it.”
Coughran joined Google in 2003, just five years after its founding. By then it had already reinvented the way it handled web search and data storage multiple times. His group was using Google File System (GFS) to store the massive amount of data required to support Google searches. Given Google’s ferocious appetite for growth, Coughran knew that GFS—once a groundbreaking innovation—would have to be replaced within a couple of years. The number of searches was growing dramatically, and Google was adding Gmail and other applications that needed not just more storage but storage of a kind different from what GFS had been optimized to handle.
Building the next-generation system—and the next one, and the one after that—was the job of the systems infrastructure group. It had to create the new engine room, in-house, while simultaneously refining the current one. Because this was Coughran’s top priority—and given that he had led the storied Bell Labs and had a PhD in computer science from Stanford and degrees in mathematics from Caltech—one might expect that he would first focus on developing a technical solution for Google’s storage problems and then lead his group through its implementation.
But that’s not how Coughran proceeded. To him, there was a bigger problem, a perennial challenge that many leaders inevitably come to contemplate: How do I build an organization capable of innovating continually over time? Coughran knew that the role of a leader of innovation is not to set a vision and motivate others to follow it. It’s to create a community that is willing and able to generate new ideas…”
The Emergence of Government Innovation Teams
Hollie Russon Gilman at TechTank: “A new global currency is emerging. Governments understand that people at home and abroad evaluate them based on how they use technology and innovative approaches in their service delivery and citizen engagement. This raises opportunities, and critical questions about the role of innovation in 21st century governance.
Bloomberg Philanthropies and Nesta, the UK’s Innovation foundation, recently released a global report highlighting 20 government innovation teams. Importantly, the study included teams that were established and funded by all levels of government (city, regional and national), and aims to find creative solutions to seemingly intractable solutions. This report features 20 teams across six continents and features some basic principles and commonalities that are instructive for all types of innovators, inside and outside, of government.
Using Government to Locally Engage
One of the challenges of representational democracy is that elected officials and government officials spend time in bureaucracies isolated from the very people they aim to serve. Perhaps there can be different models. For example, Seoul’s Innovation Bureau is engaging citizens to re-design and re-imagine public services. Seoul is dedicated to becoming a Sharing City; including Tool Kit Centers where citizens can borrow machinery they would rarely use that would also benefit the whole community. This approach puts citizens at the center of their communities and leverages government to work for the people…
As I’ve outlined in a earlier TechTank post, there are institutional constraints for governments to try the unknown. There are potential electoral costs, greater disillusionment, and gaps in vital service delivery. Yet, despite all of these barriers there are a variety of promising tools. For example, Finland has Sitra, an Innovation fund, whose mission is to foster experimentation to transform a diverse set of policy issues including sustainable energy and healthcare. Sitra invests in both the practical research and experiments to further public sector issues as well as invest in early stage companies.
We need a deeper understanding of the opportunities, and challenges, of innovation in government. Luckily there are many researchers, think-tanks, and organizations beginning analysis. For example, Professor and Associate Dean Anita McGahan, of the Rotman School of Management at the University of Toronto, calls for a more strategic approach toward understanding the use of innovation, including big data, in the public sector…”
Using technology, data and crowdsourcing to hack infrastructure problems
Courtney M. Fowler at CAFWD.ORG: “Technology has become a way of life for most Americans, not just for communication but also for many daily activities. However, there’s more that can be done than just booking a trip or crushing candy. With a majority of Americans now owning smartphones, it’s only becoming more obvious that there’s room for governments to engage the public and provide more bang for their buck via technology.
CA Fwd has been putting on an “Open Data roadshow” around the state to highlight ways the marriage of tech and info can make government more efficient and transparent.
Jurisdictions have also been discovering that using technology and smartphone apps can be beneficial in the pursuit of improving infrastructure. Saving any amount of money on such projects is especially important for California, where it’s been estimated the state will only have half of the $765 billion needed for infrastructure investments over the next decade.
One of the best examples of applying technology to infrastructure problems comes from South Carolina, where an innovative bridge-monitoring system is producing real savings, despite being in use on only eight bridges.
Girder sensors are placed on each bridge so that they can measure its carrying capacity and can be monitored 24/7. Although, the monitors don’t eliminate the need for inspections, the technology does make the need for them significantly less frequent. Data from the monitors also led the South Carolina Department of Transportation to correct one bridge’s problems with a $100,000 retrofit, rather than spending $800,000 to replace it…”
In total, having the monitors on just eight bridges, at a cost of about $50,000 per bridge, saved taxpayers $5 million.
That kind of innovation and savings is exactly what California needs to ensure that infrastructure projects happen in a more timely and efficient fashion in the future. It’s also what is driving civic innovators to bring together technology and crowdsourcing and make sure infrastructure projects also are results oriented.