Department of Better Technology


logo-250Next City reports: “…opening up government can get expensive. That’s why two developers this week launched the Department of Better Technology, an effort to make open government tools cheaper, more efficient and easier to engage with.

As founder Clay Johnson explains in a post on the site’s blog, a federal website that catalogues databases on government contracts, which launched last year, cost $181 million to build — $81 million more than a recent research initiative to map the human brain.

“I’d like to say that this is just a one-off anomaly, but government regularly pays millions of dollars for websites,” writes Johnson, the former director of Sunlight Labs at the Sunlight Foundation and author the 2012 book The Information Diet.

The first undertaking of Johnson and his partner, GovHub co-founder Adam Becker, is a tool meant to make it simpler for businesses to find government projects to bid on, as well as help officials streamline the process of managing procurements. In a pilot experiment, Johnson writes, the pair found that not only were bids coming in faster and at a reduced price, but more people were doing the bidding.

Per Johnson, “many of the bids that came in were from businesses that had not ordinarily contracted with the federal government before.”
The Department of Better Technology will accept five cities to test a beta version of this tool, called Procure.io, in 2013.”

Cities and Data


20130427_USC502The Economist: “Many cities around the country find themselves in a similar position: they are accumulating data faster than they know what to do with. One approach is to give them to the public. For example, San Francisco, New York, Philadelphia, Boston and Chicago are or soon will be sharing the grades that health inspectors give to restaurants with an online restaurant directory.
Another way of doing it is simply to publish the raw data and hope that others will figure out how to use them. This has been particularly successful in Chicago, where computer nerds have used open data to create many entirely new services. Applications are now available that show which streets have been cleared after a snowfall, what time a bus or train will arrive and how requests to fix potholes are progressing.
New York and Chicago are bringing together data from departments across their respective cities in order to improve decision-making. When a city holds a parade it can combine data on street closures, bus routes, weather patterns, rubbish trucks and emergency calls in real time.”

Open Data and Civil Society


Nick Hurd, UK Minister for Civil Society, on the potential of open data for the third sector in The Guardian:

“Part of the value of civil society is holding power to account, and if this can be underpinned by good quality data, we will have a very powerful tool indeed….The UK is absolutely at the vanguard of the global open data movement, and NGOs have a great sense that this is something they want to play a part in.There is potential to help them do more of what they do, and to do it better, but they’re going to need a lot of help in terms of information and access to events where they can exchange ideas and best practice.”

Also in the article: “The competitive marketplace and bilateral nature of funding awards make this issue perhaps even more significant in the charity sector, and it is in changing attitudes and encouraging this warts-and-all approach that movement leadership bodies such as the Open Data Institute (ODI) will play their biggest role….Joining the ODI in driving and overseeing wider adoption of these practices is the Open Knowledge Foundation (OKFN). One of its first projects was a partnership with an organisation called Publish What You Fund, the aim of which was to release data on the breakdown of funding to sectors and departments in Uganda according to source – government or aid.
…Open data can often take the form of complex databases that need to be interrogated by a data specialist, and many charities simply do not have these technical resources sitting untapped. OKFN is foremost among a number of organisations looking to bridge this gap by training members of the public in data mining and analysis techniques….
“We’re all familiar with the phrase ‘knowledge is power’, and in this case knowledge means insight gained from this newly available data. But data doesn’t turn into insight or knowledge magically. It takes people, it takes skills, it takes tools to become knowledge, data and change.
“We set up the School of Data in partnership with Peer 2 Peer University just over a year and a half ago with the aim of enabling citizens to carry out this process, and what we really want to do is empower charities to use data in the same way”, said Pollock.”

Bright Spots in Community Engagement


The last few years, we have seen a variety of experimentation with new ways to engage citizens in the decisions making process especially at the local or community level. Little is known however on what works and why. The National League of Cities, working with the John S. and James L. Knight Foundation, released a report today reviewing the impact of experimentation within 14 communities in the US, highlighting several “bright spots”.  The so-called scans focus on four aspects of community engagement:

  • The use of new tools and strategies
  • The ability to reach a broad spectrum of people, including those not typically “engaged”
  • Notable successes and outcomes
  • Sustainable efforts to use a range of strategies

A slide-deck summarizing the findings of the report:

Bright spots slideshare – final from Knight Foundation

The Value of Open Data – Don’t Measure Growth, Measure Destruction


David Eaves: “…And that is my main point. The real impact of open data will likely not be in the economic wealth it generates, but rather in its destructive power. I think the real impact of open data is going to be in the value it destroys and so in the capital it frees up to do other things. Much like Red Hat is fraction of the size of Microsoft, Open Data is going to enable new players to disrupt established data players.

What do I mean by this?
Take SeeClickFix. Here is a company that, leveraging the Open311 standard, is able to provide many cities with a 311 solution that works pretty much out of the box. 20 years ago, this was a $10 million+ problem for a major city to solve, and wasn’t even something a small city could consider adopting – it was just prohibitively expensive. Today, SeeClickFix takes what was a 7 or 8 digit problem, and makes it a 5 or 6 digit problem. Indeed, I suspect SeeClickFix almost works better in a small to mid-sized government that doesn’t have complex work order software and so can just use SeeClickFix as a general solution. For this part of the market, it has crushed the cost out of implementing a solution.
Another example. And one I’m most excited. Look at CKAN and Socrata. Most people believe these are open data portal solutions. That is a mistake. These are data management companies that happen to have simply made “sharing (or “open”) a core design feature. You know who does data management? SAP. What Socrata and CKAN offer is a way to store, access, share and engage with data previously gathered and held by companies like SAP at a fraction of the cost. A SAP implementation is a 7 or 8 (or god forbid, 9) digit problem. And many city IT managers complain that doing anything with data stored in SAP takes time and it takes money. CKAN and Socrata may have only a fraction of the features, but they are dead simple to use, and make it dead simple to extract and share data. More importantly they make these costly 7 and 8 digital problems potentially become cheap 5 or 6 digit problems.
On the analysis side, again, I do hope there will be big wins – but what I really think open data is going to do is lower the costs of creating lots of small wins – crazy numbers of tiny efficiencies….
Don’t look for the big bang, and don’t measure the growth in spending or new jobs. Rather let’s try to measure the destruction and cumulative impact of a thousand tiny wins. Cause that is where I think we’ll see it most.”

Two-Way Citizen Engagement


StuffGovernment Technology: “A couple of years ago, a conversation was brewing among city leaders in the Sacramento, Calif., suburb of Elk Grove — the city realized it could no longer afford to limit interactions with an increasingly smartphone-equipped population to between the hours of 8 a.m. and 5 p.m… The city considered several options, including a vendor-built mobile app tailor-made to meet its specific needs. And during this process, the city discovered civic engagement startup PublicStuff. Founded by Forbes’ 30 Under 30 honoree Lily Liu, the company offers a service request platform that lets users report issues of concern to the city.

Liu, who previously held positions with both New York City and Long Beach, Calif., realized that many cities couldn’t afford a full-blown 311 call center system to handle citizen requests. Many need a less expensive way of providing responsive customer service to the community. PublicStuff now fills that need for more than 200 cities across the country.”

Science Exchange: Science as Service


ScienceUnion Square Ventures: “Right now, there are thousands of scientists whose research is being held up because they lack access to the experimental expertise needed to test a hypothesis or verify a result. But while we have seen how online marketplaces can dramatically expand and create new businesses in many other diverse areas, it is still too difficult for those scientists to access the right experimental expertise.
Help is on the way. Techniques that some label “science as a service” are making specialized resources and institutional expertise available on demand and with openness and transparency. Science Exchange is applying these market-based principles, having created an online community for scientists to list, discover, access and pay for experimental services from research institutions around the world, thereby creating the world’s first true online marketplace for specialized scientific expertise….
Science Exchange’s mission is to democratize access the global network of scientific resources and expertise. We are excited to be investors in Science Exchange. You can read more about the company here.”

Data-Driven Public Transport Planning


CaptureDavid Talbot in MIT Technology Review: “Researchers at IBM, using movement data collected from millions of cell-phone users in Ivory Coast in West Africa, have developed a new model for optimizing an urban transportation system….
While the results were preliminary, they point to the new ways that urban planners can use cell-phone data to design infrastructure, says Francesco Calabrese, a researcher at IBM’s research lab in Dublin, and a coauthor of a paper on the work. “This represents a new front with a potentially large impact on improving urban transportation systems,” he says. “People with cell phones can serve as sensors and be the building blocks of development efforts.”
The IBM work was done as part of a research challenge dubbed Data for Development, in which the telecom giant Orange released 2.5 billion call records from five million cell-phone users in Ivory Coast. The records were gathered between December 2011 and April 2012. The data release is the largest of its kind ever done. The records were cleaned to prevent anyone identifying the users, but they still include useful information about these users’ movements. The IBM paper is one of scores being aired later this week at a conference at MIT.”

Cybersecurity Issues in Social Media and Crowdsourcing


trustworthy_thumbWilson Center: ” The Commons Lab today released a new policy memo exploring the vulnerabilities facing the widespread use and acceptance of social media and crowdsourcing. This is the second publication in the project’s policy memo series.
Using real-world examples, security expert George Chamales describes the most-pressing cybersecurity vulnerabilities in this space and calls for the development of best practices to address these vulnerabilities, ultimately concluding that it is possible for institutions to develop trust in the emerging technologies. From the memo’s executive summary:
Individuals and organizations interested in using social media and crowdsourcing currently lack two key sets of information: a systematic assessment of the vulnerabilities in these technologies and a comprehensive set of best practices describing how to address those vulnerabilities. Identifying those vulnerabilities and developing those best practices are necessary to address a growing number of incidents ranging from innocent mistakes to targeted attacks that have claimed lives and cost millions of dollars.
Click here to read the full memo on Scribd.

Open Data for Agriculture


USDA News Release: “Agriculture Secretary Tom Vilsack, along with Bill Gates, and U.S. Chief Technology Officer Todd Park, today kicked off a two-day international open data conference, saying that data “is among the most important commodities in agriculture” and sharing it openly increases its value.
Secretary Vilsack, as head of the U.S. Government delegation to the conference, announced the launch of a new “virtual community” as part of a suite of actions, including the release of new data, that the United States is taking to give farmers and ranchers, scientists, policy makers and other members of the public easy access to publicly funded data to help increase food security and nutrition.
“The digital revolution fueled by open data is starting to do for the modern world of agriculture what the industrial revolution did for agricultural productivity over the past century,” said Vilsack. “Open access to data will help combat food insecurity today while laying the groundwork for a sustainable agricultural system to feed a population that is projected to be more than nine billion by 2050.”
The virtual Food, Agriculture, and Rural data community launched today on Data.gov-the U.S. Government’s data sharing website-to catalogue America’s publicly available agricultural data and increase the ability of the public to find, download, and use datasets that are generated and held by the Federal Government. The data community features a collection of more than 300 newly cataloged datasets, databases, and raw data sources related to food, agriculture, and rural issues from agencies across the U.S. Government. In addition to the data catalog, the virtual community shares a number of applications, maps and tools designed to help farmers, scientists and policymakers improve global food security and nutrition….
The conference and the U.S. actions supporting open agricultural data fulfill the Open Data for Agriculture commitment made as part of the New Alliance for Food Security and Nutrition, which was launched by President Obama and G-8 partners at the 2012 G-8 Leaders Summit last year at Camp David, Maryland.”

G-8 Open Data for Agriculture Conference Aims to Help Feed a Growing Population and Fulfill New Alliance for Food Security and Nutrition Commitment
Secretary Vilsack Announces Launch of a Virtual Community to Give Increased Public Access to Food, Agriculture, and Rural Data