Citizen acceptance of mass surveillance? Identity, intelligence, and biodata concerns


Paper by Westerlund, Mika; Isabelle, Diane A; Leminen, Seppo: “News media and human rights organizations are warning about the rise of the surveillance state that builds on distrust and mass surveillance of its citizens. Further, the global pandemic has fostered public-private collaboration such as the launch of contact tracing apps to tackle COVID-19. Thus, such apps also contribute to the diffusion of technologies that can collect and analyse large amounts of sensitive data and the growth of the surveillance society. This study examines the impacts of citizens’ concerns about digital identity, government’s intelligence activities, and security of the increasing biodata on their trust in and acceptance of government’s use of personal data. Our analysis of survey data from 1,486 Canadians suggest that those concerns have direct effects on people’s acceptance of government’s use of personal data, but not necessarily on the trust in the government being respectful of privacy. Authorities should be more transparent about the collection and uses of data….(More)”