Copenhagen Manual


About: “The Copenhagen Manual is a helping hand for those who are in a position to further data-informed strategies for public sector development or have been given the responsibility for preparing, analysing or communicating a survey on public sector innovation.

Like other instruction manuals, the Copenhagen Manual offers examples of use, handy tips and general warnings. The manual discusses setting strategic goals, communication, reaching respondents, adapting the questionnaire and defining public sector innovation.

Internationally comparable data

The manual offers an opportunity to mirror public sector innovation capacity by way of internationally comparable data. The Copenhagen Manual, with emphasis on the ‘open’ in Copenhagen is:

  • the result of an open co-creation process that welcomed the participation of all interested parties
  • based on the open sharing of a multitude of experiences, good and bad
  • open to interpretation, making it usable in different national contexts and open to continuous discussion of added practical experience as actors from more countries conduct surveys on public sector innovation…(More)”.