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behavioral science, INSTITUTIONAL INNOVATION
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Dare to Think Differently: How Open-Mindedness Creates Exceptional Decision-Making

Book by Gerald Zaltman: “…presents six techniques to tap into the creative power of the unconscious: serious playfulness, befriending ignorance, asking the right discovery questions, chasing your curiosity, panoramic thinking, and using the “voyager outlook.” These research-based techniques improve decision-making and go beyond the existing literature on “thinking smarter.” This book’s insights emerge from a large number of one-on-one in-depth interviews with senior leaders around the globe, reinforced with research findings from scientific literatures.

Mirroring Zaltman’s Harvard Business School classroom practice, each chapter opens with a practical-thinking exercise that helps readers surface the mental processes and biases that unconsciously close minds and constrict thinking. This creative surfacing is the crucial foundation for any leader operating in a complex, uncertain environment, who needs unconventional solutions to challenging problems…(More)”.

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