Fixing frictions: ‘sludge audits’ around the world


OECD Report: “Governments worldwide are increasingly adopting behavioural science methodologies to address “sludge” – the unjustified frictions impeding people’ access to government services and exacerbating psychological burdens. Sludge audits, grounded in behavioural science, provide a structured approach for identifying, quantifying, and preventing sludge in public services and government processes. This document delineates Good Practice Principles, derived from ten case studies conducted during the International Sludge Academy, aimed at promoting the integration of sludge audit methodologies into public governance and service design. By enhancing government efficiency and bolstering public trust in government, these principles contribute to the broader agenda on administrative simplification, digital services, and public sector innovation…(More)”.

Water Shortages in Latin America: How Can Behavioral Science Help?


Article by Juan Roa Duarte: “Today in 2024, one of Latin America’s largest cities, Bogota, is facing significant challenges due to prolonged droughts exacerbated by El Niño. As reservoir levels plummet, local governments have implemented water rationing measures to manage the crisis. However, these rationing measures have remained unsuccessful after one month of implementation—in fact, water usage increased during the first week.1 But why? What solution can finally help solve this crisis?

In this article, we will explore how behavioral science can help Latin American cities mitigate their water shortages—and how, surprisingly, a method my hometown Bogota used back in the ‘90s can shed some light on this current issue. We’ll also explore some modern behavioral science strategies that can be used in parallel…(More)”

An Anatomy of Algorithm Aversion


Paper by Cass R. Sunstein and Jared Gaffe: “People are said to show “algorithm aversion” when (1) they prefer human forecasters or decision-makers to algorithms even though (2) algorithms generally outperform people (in forecasting accuracy and/or optimal decision-making in furtherance of a specified goal). Algorithm aversion also has “softer” forms, as when people prefer human forecasters or decision-makers to algorithms in the abstract, without having clear evidence about comparative performance. Algorithm aversion is a product of diverse mechanisms, including (1) a desire for agency; (2) a negative moral or emotional reaction to judgment by algorithms; (3) a belief that certain human experts have unique knowledge, unlikely to be held or used by algorithms; (4) ignorance about why algorithms perform well; and (5) asymmetrical forgiveness, or a larger negative reaction to algorithmic error than to human error. An understanding of the various mechanisms provides some clues about how to overcome algorithm aversion, and also of its boundary conditions…(More)”.

The Behavioral Scientists Working Toward a More Peaceful World


Interview by Heather Graci: “…Nation-level data doesn’t help us understand community-level conflict. Without understanding community-level conflict, it becomes much harder to design policies to prevent it.

Cikara: “So much of the data that we have is at the level of the nation, when our effects are all happening at very local levels. You see these reports that say, “In Germany, 14 percent of the population is immigrants.” It doesn’t matter at the national level, because they’re not distributed evenly across the geography. That means that some communities are going to be at greater risk for conflict than others. But that sort of local variation and sensitivity to it, at least heretofore, has really been missing from the conversation on the research side. Even when you’re in the same place, in the same country within the same state, the same canton, there can still be a ton of variation from neighborhood to neighborhood. 

“The other thing that we know matters a lot is not just the diversity of these neighborhoods but the segregation of them. It turns out that these kinds of prejudices and violence are less likely to break out in those places where it’s both diverse and people are interdigitated with how they live. So it’s not just the numbers, it’s also the spatial organization. 

“For example, in Singapore, because so much of the real estate is state-owned, they make it so that people who are coming from different countries can’t cluster together because they assign them to live separate from one another in order to prevent these sorts of enclaves. All these structural and meta-level organizational features have really, really important inputs for intergroup dynamics and psychology.”..(More)”.

Mapping Behavioral Public Policy


Book by Paolo Belardinelli: “This book provides a new perspective on behavioral public policy. The field of behavioral public policy has been dominated by the concept of ‘nudging’ over the last decade. As this book demonstrates, however, ‘nudging’ is one of many behavioral techniques that practitioners and policymakers can utilize in order to achieve their goals. The book discusses the advantages and disadvantages of these alternative techniques, and demonstrates empirically how the impact of ‘nudging’ and ‘non-nudging’ interventions are often dependent on varying political contexts and the degree of trust that citizens have toward policymakers. In doing so, it addresses the important question of how citizens understand and approve of the use of behavioral techniques by governments. The book will appeal to all those interested in public management, public policy, behavioral psychology, and ‘nudging’. ..(More)”.

Behavioral Decision Analysis


Book edited by Florian M. Federspiel, Gilberto Montibeller, and Matthias Seifert: “This book lays out a foundation and taxonomy for Behavioral Decision Analysis, featuring representative work across various domains. Traditional research in the domain of Decision Analysis has focused on the design and application of logically consistent tools to support decision makers during the process of structuring problem complexity, modeling uncertainty, generating predictions, eliciting preferences, and, ultimately, making better decisions. Two commonly held assumptions are that the decision maker’s cognitive belief system is fully accessible and that this system can be understood and formalized by trained analysts. However, in past years, an active line of research has emerged studying instances in which such assumptions may not hold. This book unites this community under the common theme of Behavioral Decision Analysis. The taxonomy used in this book categorizes research based on task focus (prediction or decision) and behavioral level (individual or group). Two theoretical lenses that lie at the interface between (1) normative and descriptive research, and (2) normative and prescriptive research are introduced. The book then proceeds to highlight representative works across the two lenses focused on individual and group-level decision making. Featuring various methodologies and applications, the book serves as a reference for researchers, students, and professionals across different disciplines with a common interest in Behavioral Decision Analysis…(More)”.

LOGIC: Good Practice Principles for Mainstreaming Behavioural Public Policy


OECD Report: “This report outlines good practice principles intended to encourage the incorporation of behavioural perspectives as part of standard policymaking practice in government and governmental organisations. Evidence from the behavioural sciences is potentially transformative in many areas of government policy and administration. The 14 good practice principles, organised into five dimensions, present a guide to the consistent production and application of useful behavioural science evidence. Governments and governmental organisations looking to mainstream behavioural public policy may use the good practice principles and case studies included in this report to assess their current policy systems and develop strategies to further improve them…(More)”

Private Thought and Public Speech


Essay by David Bromwich: “The past decade has witnessed a notable rise in the deployment of outrageous speech and censorship: opposite tendencies, on the face of things, which actually strengthen each other’s claim. My aim in this essay is to defend the traditional civil libertarian argument against censorship, without defending outrageous speech. By outrageous, I should add, I don’t mean angry or indignant or accusing speech, of the sort its opponents call “extreme” (often because it expresses an opinion shared by a small minority). Spoken words of this sort may give an impetus to thought, and their existence is preferable to anything that could be done to silence them. Outrageous speech, by contrast, is speech that means only to enrage, and not to convey any information or argument, in however primitive a form. No intelligent person wishes there were more of it. But, for the survival of a free society, censorship is far more dangerous.  

Let me try for a closer description of these rival tendencies. On the one hand, there is the unembarrassed publication of the degrading epithet, the intemperate accusation, the outlandish verbal assault against a person thought to be an erring member of one’s own milieu; and on the other hand, the bureaucratized penalizing of inappropriate speech (often classified as such quite recently) which has become common in the academic, media, professional, and corporate workplace. …(More)”.

Determinants of behaviour and their efficacy as targets of behavioural change interventions


Paper with Dolores Albarracín, Bita Fayaz-Farkhad & Javier A. Granados Samayoa: “Unprecedented social, environmental, political and economic challenges — such as pandemics and epidemics, environmental degradation and community violence — require taking stock of how to promote behaviours that benefit individuals and society at large. In this Review, we synthesize multidisciplinary meta-analyses of the individual and social-structural determinants of behaviour (for example, beliefs and norms, respectively) and the efficacy of behavioural change interventions that target them. We find that, across domains, interventions designed to change individual determinants can be ordered by increasing impact as those targeting knowledge, general skills, general attitudes, beliefs, emotions, behavioural skills, behavioural attitudes and habits. Interventions designed to change social-structural determinants can be ordered by increasing impact as legal and administrative sanctions; programmes that increase institutional trustworthiness; interventions to change injunctive norms; monitors and reminders; descriptive norm interventions; material incentives; social support provision; and policies that increase access to a particular behaviour. We find similar patterns for health and environmental behavioural change specifically. Thus, policymakers should focus on interventions that enable individuals to circumvent obstacles to enacting desirable behaviours rather than targeting salient but ineffective determinants of behaviour such as knowledge and beliefs…(More)”.

How the war on drunk driving was won


Blog by Nick Cowen: “…Viewed from the 1960s it might have seemed like ending drunk driving would be impossible. Even in the 1980s, the movement seemed unlikely to succeed and many researchers questioned whether it constituted a social problem at all.

Yet things did change: in 1980, 1,450 fatalities were attributed to drunk driving accidents in the UK. In 2020, there were 220. Road deaths in general declined much more slowly, from around 6,000 in 1980 to 1,500 in 2020. Drunk driving fatalities dropped overall and as a percentage of all road deaths.

The same thing happened in the United States, though not to quite the same extent. In 1980, there were around 28,000 drunk driving deaths there, while in 2020, there were 11,654. Despite this progress, drunk driving remains a substantial public threat, comparable in scale to homicide (of which in 2020 there were 594 in Britain and 21,570 in America).

Of course, many things have happened in the last 40 years that contributed to this reduction. Vehicles are better designed to prioritize life preservation in the event of a collision. Emergency hospital care has improved so that people are more likely to survive serious injuries from car accidents. But, above all, driving while drunk has become stigmatized.

This stigma didn’t come from nowhere. Governments across the Western world, along with many civil society organizations, engaged in hard-hitting education campaigns about the risks of drunk driving. And they didn’t just talk. Tens of thousands of people faced criminal sanctions, and many were even put in jail.

Two underappreciated ideas stick out from this experience. First, deterrence works: incentives matter to offenders much more than many scholars found initially plausible. Second, the long-run impact that successful criminal justice interventions have is not primarily in rehabilitation, incapacitation, or even deterrence, but in altering the social norms around acceptable behavior…(More)”.