Library of Congress Launches Crowdsourcing Platform


Matt Enis at the Library Journal: “The Library of Congress (LC) last month launched crowd.loc.gov, a new crowdsourcing platform that will improve discovery and access to the Library’s digital collections with the help of volunteer transcription and tagging. The project kicked off with the “Letters to Lincoln Challenge,” a campaign encouraging volunteers to transcribe 10,000 digitized versions of documents written by or to Abraham Lincoln, which will make these materials full-text searchable for the first time….

The new project is the earliest example of LC’s new Digital Strategy, which complements the library’s new 2019–23 strategic plan. Announced in October, the strategic plan, “Enriching the User Experience,” outlines four high-level goals—expanding access, enhancing services, optimizing resources, and measuring results—while the digital strategy outlines how LC plans to accomplish these goals with its digital resources, described as “throwing open the treasure chest, connecting, and investing in our future”…

LC aims to use crowdsourcing to enrich the user experience in two key ways, Zwaard said.

“First, it helps with the legibility of our collections,” she explained. “The Library of Congress is home to so many historic treasures, but the handwriting can be hard to read…. For example, we have this amazing letter from Abraham Lincoln to his first fiancée. It’s really quite lovely, but at a glance, if you’re not familiar with historic handwriting, it’s hard to read.”…

Second, crowdsourcing “invites people into the collections,” she added. “The library is very optimized around answering specific research questions. One of the things we’re thinking about is how to serve users who don’t have a specific research question—who just want to see all of the cool stuff. We have so much cool stuff! But it can be hard for people to find purchase when they are just browsing and don’t have anything specific in mind. One of the ways we can [showcase interesting content] is by offering them a window into the collections by asking for their help.”…

To facilitate ongoing engagement with these varied projects, LC has set up an online forum on History Hub, a site hosted by the National Archives, to encourage crowd.loc.gov participants to ask questions, discuss projects, and meet other volunteers. …

Crowd.loc.gov is not LC’s first crowdsourcing project. Followers of the library’s official Flickr account have added tens of thousands of descriptive tags to digitized historical photos since the account debuted in 2007. And last year, the debut of labs.loc.gov—which aims to encourage creative use of LOC’s digital collections—included the Beyond Words crowdsourcing project developed by LC software developer Tong Wang….(More)”