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Nearly all Americans use AI, though most dislike it, poll shows

Axios: “The vast majority of Americans use products that involve AI, but their views of the technology remain overwhelmingly negative, according to a Gallup-Telescope survey published Wednesday.

Why it matters: The rapid advancement of generative AI threatens to have far-reaching consequences for Americans’ everyday lives, including reshaping the job marketimpacting elections, and affecting the health care industry.

The big picture: An estimated 99% of Americans used at least one AI-enabled product in the past week, but nearly two-thirds didn’t realize they were doing so, according to the poll’s findings.

  • These products included navigation apps, personal virtual assistants, weather forecasting apps, streaming services, shopping websites and social media platforms.
  • Ellyn Maese, a senior research consultant at Gallup, told Axios that the disconnect is because there is “a lot of confusion when it comes to what is just a computer program versus what is truly AI and intelligent.”

Zoom in: Despite its prevalent use, Americans’ views of AI remain overwhelmingly bleak, the survey found.

  • 72% of those surveyed had a “somewhat” or “very” negative opinion of how AI would impact the spread of false information, while 64% said the same about how it affects social connections.
  • The only area where a majority of Americans (61%) had a positive view of AI’s impact was regarding how it might help medical diagnosis and treatment…

State of play: The survey found that 68% of Americans believe the government and businesses equally bear responsibility for addressing the spread of false information related to AI.

  • 63% said the same about personal data privacy violations.
  • Majorities of those surveyed felt the same about combatting the unauthorized use of individuals’ likenesses (62%) and AI’s impact on job losses (52%).
  • In fact, the only area where Americans felt differently was when it came to national security threats; 62% of those surveyed said the government bore primary responsibility for reducing such threats…(More).”
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