More Power to the People: How Cities Are Letting Data Flow

Curated on Posted on by Stefaan Verhulst

Stephen Taylor at People4SmarterCities: “Smart cities understand that engaging the public in decision-making is vital to enhancing services and ensuring accountability. Here are three ideas that show how cities are embracing new technologies and opening up data to spur civic participation and improve citizens’ lives.

 City Texts Help Keep Food on the Table
In San Francisco, about a third of the 52,000 people that receive food stamps are disenrolled from the program because they miss certain deadlines, such as filing quarterly reports with the city’s Human Services Agency. To help keep recipients up to date on their status, the nonprofit organization Code for America worked with the city agency to create Promptly, an open-source software platform that sends alerts by text message when citizens need to take action to keep their benefits. Not only does it help ensure that low-income residents keep food on the table, it also helps the department run more efficiently as less staff time is spent on re-enrollments.
Fired Up in Los Angeles Over Open Data
For the Los Angeles Fire Department, its work is all about responding to citizens. Not only does it handle fire and medical calls, it’s also the first fire agency in the U.S. to gather and post data on its emergency-response times on the Internet through a program called FireStat. The data gives citizens the opportunity to review metrics such as the amount of time it takes for stations to process emergency calls, the time for firefighters to leave the station and the travel time to the incident for each of its 102 firehouses throughout the city. The goal of FireStat is to see where and how response times can be improved, while increasing management accountability….(More)”

The story of the sixth myth of open data and open government

Curated on Posted on by Stefaan Verhulst

Paper by Ann-Sofie Hellberg and Karin Hedström: “The aim of this paper is to describe a local government effort to realise an open government agenda. This is done using a storytelling approach….The empirical data is based on a case study. We participated in, as well as followed, the process of realising an open government agenda on a local level, where citizens were invited to use open public data as the basis for developing apps and external web solutions. Based on an interpretative tradition, we chose storytelling as a way to scrutinize the competition process. In this paper, we present a story about the competition process using the story elements put forward by Kendall and Kendall (2012).

….Our research builds on existing research by proposing the myth that the “public” wants to make use of open data. We provide empirical insights into the challenge of gaining benefits from open public data. In particular, we illustrate the difficulties in getting citizens interested in using open public data. Our case shows that people seem to like the idea of open public data, but do not necessarily participate actively in the data re-use process…..This study illustrates the difficulties of promoting the re-use of open public data. Public organisations that want to pursue an open government agenda can use our findings as empirical insights… (More)”

 

Moovit Crowdsources Public Transit Data, So You'll Never Get Stuck Waiting For The Bus Again

Curated on Posted on by Stefaan Verhulst

Ariel Schwartz at Co.Exist: “There are few things more frustrating than rushing to the bus, only to find out that it’s delayed indefinitely. Or arriving at the subway stop to find hundreds of others waiting for the same delayed train, making your chances of entry onto the next car nearly impossible.
In cities with open data, localized transit apps with real-time transit updates can alleviate the problem, but those apps aren’t available everywhere—and in most cases, they don’t offer up information about service alerts, like bus stops relocated due to construction.
Moovit, an Israeli startup that recently raised $50 million for its app, which takes a lot of the headache out of navigating public transportation. Available in over 500 cities globally, Moovit uses a combination of official transit information and crowdsourced live updates to provide accurate information on a city’s public transportation city at any given moment.
Getting started with the app is fairly intuitive; just put in your starting location and destination and Moovit spits out the best way to get there. It also notifies you when you’re getting close to your stop—a bonus in cities with transportation systems that don’t always make that clear (ahem, San Francisco)….
The vision for Moovit goes beyond public transportation (just look at the company’s investor list, which includes BMW i Ventures). “We want to make this an omni-search for non-car owners, including bike, taxi, and carsharing services,” says Erez. Later this year, Moovit plans to make a number of announcements around integrating multiple means of transportation into the app. (More)“

Training the next generation of public leaders

Curated on Posted on by Stefaan Verhulst

Thanks to the generous support of the Knight Foundation, this term the Governance Lab Academy – a training program designed to promote civic engagement and innovation – is launching a series of online coaching programs.
Geared to the teams and individuals inside and outside of government planning to undertake a new project or trying to figure out how to make an existing project even more effective and scalable, these programs are designed to help participants working in civic engagement and innovation develop effective projects from idea to implementation.
Convened by leading experts in their fields, coaching programs meet exclusively online once a week for four weeks or every other week for eight weeks. They include frequent and constructive feedback, customized and original learning materials, peer-to-peer support, mentoring by topic experts and individualized coaching from those with policy, technology, and domain expertise.
There is no charge to participants but each program is limited to 8-10 project teams or individuals.
You can see the current roster of programs below and check out the website for more information (including FAQs), to sign up and to suggest a new program.

Faculty includes: 

  • Brian Behlendorf, Managing Director at Mithril Capital Management and Co-Founder Apache
  • Alexandra Clare, Founder of Iraq Re:Coded
  • Brian Forde, Senior Former Advisor to the U.S. CTO, White House Office of Science Technology and Policy
  • Francois Grey,  Coordinator of the Citizen Cyberscience Centre, Geneva
  • Gavin Hayman, Executive Director of the Open Contracting Partnership
  • Clay Johnson, CEO of The Department for Better Technology and Former Presidential Innovation Fellow
  • Benjamin Kallos, New York City Council Member and Chair of the Committee on Governmental Operations of the New York City Council
  • Karim Lakhani, Lumry Family Associate Professor of Business Administration at the Harvard Business School
  • Amen Ra Mashariki, Chief Analytics Officer of New York City
  • Geoff Mulgan, Chief Executive of NESTA
  • Miriam Nisbet,  Former Director of the Office of Government Information Services
  • Beth Noveck, Founder and CEO of The GovLab
  • Tiago Peixoto, Open Government Specialist at The World Bank
  • Arnaud Sahuguet, Chief Technology Officer of The GovLab
  • Joeri van den Steenhoven, Co-Founder and Chief Research and Development Officer of MaRS Solutions Lab
  • Stefaan Verhulst, Co-Founder and Chief Research and Development Officer of The GovLab

With a Few Bits of Data, Researchers Identify ‘Anonymous’ People

Curated on Posted on by Stefaan Verhulst

in the New York Times: “Even when real names and other personal information are stripped from big data sets, it is often possible to use just a few pieces of the information to identify a specific person, according to a study to be published Friday in the journal Science.

In the study, titled “Unique in the Shopping Mall: On the Reidentifiability of Credit Card Metadata,” a group of data scientists analyzed credit card transactions made by 1.1 million people in 10,000 stores over a three-month period. The data set contained details including the date of each transaction, amount charged and name of the store.

Although the information had been “anonymized” by removing personal details like names and account numbers, the uniqueness of people’s behavior made it easy to single them out.

In fact, knowing just four random pieces of information was enough to reidentify 90 percent of the shoppers as unique individuals and to uncover their records, researchers calculated. And that uniqueness of behavior — or “unicity,” as the researchers termed it — combined with publicly available information, like Instagram or Twitter posts, could make it possible to reidentify people’s records by name.

“The message is that we ought to rethink and reformulate the way we think about data protection,” said Yves-Alexandre de Montjoye, a graduate student in computational privacy at the M.I.T. Media Lab who was the lead author of the study. “The old model of anonymity doesn’t seem to be the right model when we are talking about large-scale metadata.”

The analysis of large data sets containing details on people’s behavior holds great potential to improve public health, city planning and education.

But the study calls into question the standard methods many companies, hospitals and government agencies currently use to anonymize their records. It may also give ammunition to some technologists and privacy advocates who have challenged the consumer-tracking processes used by advertising software and analytics companies to tailor ads to so-called anonymous users online….(More).”

Schemes used by South Australia to include citizens in policy making

Curated on Posted on by Stefaan Verhulst

Joshua Chambers at Future Gov Asia: “…South Australia has pioneered a number of innovative methods to try to include its residents in policymaking. …The highest profile participatory programme run by the state government is the Citizens’ Jury initiative, …The Citizens’ Jury takes a randomly selected, representative group of citizens through a process to hear arguments and evidence much like a jury in a trial, before writing an independent report which makes recommendations to government.
There were 37 members of the jury, hearing evidence on Thursday evenings and Saturdays over a five week period. They heard from motorists associations, cycling associations, and all sorts of other interested groups.
They used Basecamp software to ensure that jurors stayed connected when not at meetings, hosting discussions in a private space to consider the evidence they heard. …The jurors prepared 21 recommendations, ranging from decreasing speed in the city to a schools programme…. The Government supports the majority of the recommendations and will investigate the remaining three.
The government has also committed to provide jurors with an update every 6 months on the progress being made in this area.
Lessons and challenges
As would be expected with an innovative new scheme, it hasn’t always been smooth. One lesson learned from the first initiative was that affected agencies need to be engaged in advance, and briefed throughout the process, so that they can prepare their responses and resources. ….
Aside from the Citizens’ Jury, the Government of South Australia is also pioneering other approaches to include citizens in policy making. Fund My Idea is a crowdsourcing site that allows citizens to propose new projects. …(More)”

Would You Share Private Data for the Good of City Planning?

Curated on Posted on by Stefaan Verhulst

Henry Grabar at NextCity: “The proliferation of granular data on automobile movement, drawn from smartphones, cab companies, sensors and cameras, is sharpening our sense of how cars travel through cities. Panglossian seers believe the end of traffic jams is nigh.
This information will change cities beyond their roads. Real-time traffic data may lead to reworked intersections and new turning lanes, but understanding cars is in some ways a stand-in for understanding people. There’s traffic as traffic and traffic as proxy, notes Brett Goldstein, an urban science fellow at the University of Chicago who served as that city’s first data officer from 2011 to 2013. “We’d be really naive, in thinking about how we make cities better,” he says, “to only consider traffic for what it is.”
Even a small subset of a city’s car data goes a long way. Consider the raft of discrete findings that have emerged from the records of New York City taxis.
Researchers at the Massachusetts Institute of Technology, led by Paolo Santi, showed that cab-sharing could reduce taxi mileage by 40 percent. Their counterparts at NYU, led by Claudio Silva, mapped activity around hubs like train stations and airports and during hurricanes.
“You start to build actual models of how people move, and where they move,” observes Silva, the head of disciplines at NYU’s Center for Science and Urban Progress (CUSP). “The uses of this data for non-traffic engineering are really substantial.”…
Many of these ideas are hypothetical, for the moment, because so-called “granular” data is so hard to come by. That’s one reason the release of New York’s taxi cab data spurred so many studies — it’s an oasis of information in a desert of undisclosed records. Corporate entreaties, like Uber’s pending data offering to Boston, don’t always meet researchers’ standards. “It’s going to be a lot of superficial data, and it’s not clear how usable it’ll be at this point,” explains Sarah Kaufman, the digital manager at NYU’s Rudin Center for Transportation….
Yet Americans seem much more alarmed by the collection of location data than other privacy breaches.
How can data utopians convince the hoi polloi to share their comings and goings? One thought: Make them secure. Mike Flowers, the founder of New York City’s Office of Data Analytics and a fellow at NYU’s CUSP, told me it might be time to consider establishing a quasi-governmental body that people would trust to make their personal data anonymous before they are channeled into government projects. (New York City’s Taxi and Limousine Commission did not do a very good job at this, which led to Gawker publishing a dozen celebrity cab rides.)
Another idea is to frame open data as a beneficial trade-off. “When people provide information, they want to realize the benefit of the information,” Goldstein says.
Users tell the routing company Waze where they are and get a smoother commute in return. Progressive Insurance offers drivers a “Snapshot” tracker. If it likes the way you drive, the company will lower your rates. It’s not hard to imagine that, in the long run, drivers will be penalized for refusing such a device…. (More).”

The Modern Beauty of 19th-Century Data Visualizations

Curated on Posted on by Stefaan Verhulst

Laura Bliss at CityLab: “The Library of Congress‘ online presence is a temple of American history, an unmatched, searchable collection of digitized photographs, maps, recordings, sheet music, and documents in the millions, dating back to the 15th century.
 
Sifting through these treasures isn’t so easy, though. When you do manage the clunky search interface and stumble across a gorgeous 1870s statistical atlas, it’s hard to zoom in closely on its pages and properly marvel at the antique gem.
Problem solved, thanks to the info-nerds at Vintage Visualizations, a project of the Brooklyn Brainery. They’ve reproduced a number of the LOC’s Civil War-era data visualizations in high-quality poster prints, and they are mouthwateringly cool. For example, I really wish we still ranked city populations like this chart does, which traces a century of census data in colorful Jenga towers (NYC, forever the biggest apple!):

Behold, the ratio of “church accommodation” by state, circa 1870, displayed like wallpaper swatches….(More):

Open Data Is Finally Making A Dent In Cities

Curated on Posted on by Stefaan Verhulst

Brooks Rainwater at Co-Exist: “As with a range of leading issues, cities are at the vanguard of this shifting environment. Through increased measurement, analysis, and engagement, open data will further solidify the centrality of cities.
In the Chicago, the voice of the mayor counts for a lot. And Mayor Emmanuel has been at the forefront in supporting and encouraging open data in the city, resulting in a strong open government community. The city has more than 600 datasets online, and has seen millions of page views on its data portal. The public benefits have accrued widely with civic initiatives like Chicagolobbyists.org, as well as with a myriad of other open data led endeavors.
Transparency is one of the great promises of open data. Petitioning the government is a fundamental tenet of democracy and many government relations’ professionals perform this task brilliantly. At the same time that transparency is good for the city, it’s good for citizens and democracy. Through the advent of Chicagolobbyists.org, anyone can now see how many lobbyists are in the city, how much they are spending, who they are talking to, and when it is happening.
Throughout the country, we are seeing data driven sites and apps like this that engage citizens, enhance services, and provide a rich understanding of government operations In Austin, a grassroots movement has formed with advocacy organization Open Austin. Through hackathons and other opportunities, citizens are getting involved, services are improving, and businesses are being built.
Data can even find your dog, reducing the number of stray animals being sheltered, with StrayMapper.com. The site has a simple map-based web portal where you can type in whether you are missing a dog or cat, when you lost them, and where. That information is then plugged into the data being collected by the city on stray animals. This project, developed by a Code for America brigade team, helps the city improve its rate of returning pets to owners.
It’s not only animals that get lost or at least can’t find the best way home. I’ve found myself in that situation too. Thanks to Ridescout, incubated in Washington, D.C., at 1776, I have been able to easily find the best way home. Through the use of open data available from both cities and the Department of Transportation, Ridescout created an app that is an intuitive mobility tool. By showing me all of the available options from transit to ridesharing to my own two feet, it frequently helps me get from place to place in the city. It looks like it wasn’t just me that found this app to be handy; Daimler recently acquired Ridescout as the auto giant continues its own expansion into the data driven mobility space.”

Open Data Barometer (second edition)

Curated on Posted on by Stefaan Verhulst
The second edition of the Open Data Barometer: “A global movement to make government “open by default” picked up steam in 2013 when the G8 leaders signed an Open Data Charter – promising to make public sector data openly available, without charge and in re-useable formats. In 2014 the G20 largest industrial economies followed up by pledging to advance open data as a tool against corruption, and the UN recognized the need for a “Data Revolution” to achieve global development goals.
However, this second edition of the Open Data Barometer shows that there is still a long way to go to put the power of data in the hands of citizens. Core data on how governments are spending our money and how public services are performing remains inaccessible or paywalled in most countries. Information critical to fight corruption and promote fair competition, such as company registers, public sector contracts, and land titles, is even harder to get. In most countries, proactive disclosure of government data is not mandated in law or policy as part of a wider right to information, and privacy protections are weak or uncertain.
Our research suggests some of the key steps needed to ensure the “Data Revolution” will lead to a genuine revolution in the transparency and performance of governments:

  • High-level political commitment to proactive disclosure of public sector data, particularly the data most critical to accountability
  • Sustained investment in supporting and training a broad cross-section of civil society and entrepreneurs to understand and use data effectively
  • Contextualizing open data tools and approaches to local needs, for example by making data visually accessible in countries with lower literacy levels.
  • Support for city-level open data initiatives as a complement to national-level programmes
  • Legal reform to ensure that guarantees of the right to information and the right to privacy underpin open data initiatives

Over the next six months, world leaders have several opportunities to agree these steps, starting with the United Nation’s high-level data revolution in Africa conference in March, Canada’s global International Open Data Conference in May and the G7 summit in Germany this June. It is crucial that these gatherings result in concrete actions to address the political and resource barriers that threaten to stall open data efforts….(More)”.