“An effective preparedness platform customizable to your city. City72 is an open-source emergency preparedness platform that promotes community resilience and connection. This Toolkit is designed specifically for emergency preparedness organizations and provides the information and resources to create a customized City72 site for any city or region. It includes: how to create localized content, access to the code to build and install your City72 website, and tips for how to manage and promote your site.”
Riding the Second Wave of Civic Innovation
Jeremy Goldberg at Governing: “Innovation and entrepreneurship in local government increasingly require mobilizing talent from many sectors and skill sets. Fortunately, the opportunities for nurturing cross-pollination between the public and private sectors have never been greater, thanks in large part to the growing role of organizations such as Bayes Impact, Code for America, Data Science for Social Good and Fuse Corps.
Indeed, there’s reason to believe that we might be entering an even more exciting period of public-private collaboration. As one local-government leader recently put it to me when talking about the critical mass of pro-bono civic-innovation efforts taking place across the San Francisco Bay area, “We’re now riding the second wave of civic pro-bono and civic innovation.”
As an alumni of Fuse Corps’ executive fellows program, I’m convinced that the opportunities initiated by it and similar organizations are integral to civic innovation. Fuse Corps brings civic entrepreneurs with experience across the public, private and nonprofit sectors to work closely with government employees to help them negotiate project design, facilitation and management hurdles. The organization’s leadership training emphasizes “smallifying” — building innovation capacity by breaking big challenges down into smaller tasks in a shorter timeframe — and making “little bets” — low-risk actions aimed at developing and testing an idea.
Since 2012, I have managed programs and cross-sector networks for the Silicon Valley Talent Partnership. I’ve witnessed a groundswell of civic entrepreneurs from across the region stepping up to participate in discussions and launch rapid-prototyping labs focused on civic innovation.
Cities across the nation are creating new roles and programs to engage these civic start-ups. They’re learning that what makes these projects, and specifically civic pro-bono programs, work best is a process of designing, building, operationalizing and bringing them to scale. If you’re setting out to create such a program, here’s a short list of best practices:
• Assets: Explore existing internal resources and knowledge to understand the history, departmental relationships and overall functions of the relevant agencies or departments. Develop a compendium of current service/volunteer programs.
• City policies/legal framework: Determine what the city charter, city attorney’s office or employee-relations rules and policies say about procurement, collective bargaining and public-private partnerships.
• Leadership: The support of the city’s top leadership is especially important during the formative stages of a civic-innovation program, so it’s important to understand how the city’s form of government will impact the program. For example, in a “strong mayor” government the ability to make definitive decisions on a public-private collaboration may be unlikely to face the same scrutiny as it might under a “council/mayor” government.
• Cross-departmental collaboration: This is essential. Without the support of city staff across departments, innovation projects are unlikely to take off. Convening a “tiger team” of individuals who are early adopters of such initiatives is important step. Ultimately, city staffers best understand the needs and demands of their departments or agencies.
• Partners from corporations and philanthropy: Leveraging existing partnerships will help to bring together an advisory group of cross-sector leaders and executives to participate in the early stages of program development.
• Business and member associations: For the Silicon Valley Talent Partnership, the Silicon Valley Leadership Group has been instrumental in advocating for pro-bono volunteerism with the cities of Fremont, San Jose and Santa Clara….”
Federalism and Municipal Innovation: Lessons from the Fight Against Vacant Properties
New Paper by Benton Martin: “Cities possess a far greater ability to be trailblazers on a national scale than local officials may imagine. Realizing this, city advocates continue to call for renewed recognition by state and federal officials of the benefits of creative local problem-solving. The goal is admirable but warrants caution. The key to successful local initiatives lies not in woolgathering about cooperation with other levels of government but in identifying potential conflicts and using hard work and political savvy to build constituencies and head off objections. To demonstrate that point, this Article examines the legal status of local governments and recent efforts to regulate vacant property through land banking and registration ordinances.”
Detroit and Big Data Take on Blight
Susan Crawford in Bloomberg View: “The urban blight that has been plaguing Detroit was, until very recently, made worse by a dearth of information about the problem. No one could tell how many buildings needed fixing or demolition, or how effectively city services were being delivered to them (or not). Today, thanks to the combined efforts of a scrappy small business, tech-savvy city leadership and substantial philanthropic support, the extent of the problem is clear.
The question now is whether Detroit has the heart to use the information to make hard choices about its future.
In the past, when the city foreclosed on properties for failure to pay back taxes, it had no sense of where those properties were clustered. The city would auction off the houses for the bargain-basement price of $500 each, but the auction was entirely undocumented, so neighbors were unaware of investment opportunities, big buyers were gaming the system, and, as often as not, arsonists would then burn the properties down. The result of this blind spot was lost population, lost revenue and even more blight.
Then along came Jerry Paffendorf, a San Francisco transplant, who saw what was needed. His company, Loveland Technologies, started mapping all the tax-foreclosed and auctioned properties. Impressed with Paffendorf’s zeal, the city’s Blight Task Force, established by President Barack Obama and funded by foundations and the state Housing Development Authority, hired his team to visit every property in the city. That led to MotorCityMapping.org, the first user-friendly collection of information about all the attributes of every property in Detroit — including photographs.
Paffendorf calls this map a “scan of the genome of the city.” It shows more than 84,000 blighted structures and vacant lots; in eight neighborhoods, crime, fires and other torments have led to the abandonment of more than a third of houses and businesses. To demolish all those houses, as recommended by the Blight Task Force, will cost almost $2 billion. Still more money will then be needed to repurpose the sites….”
Our future government will work more like Amazon
Michael Case in The Verge: “There is a lot of government in the United States. Several hundred federal agencies, 535 voting members in two houses of Congress, more than 90,000 state and local governments, and over 20 million Americans involved in public service.
We say we have a government for and by the people. But the way American government conducts its day-to-day business does not feel like anything we, the people weaned on the internet, would design in 2014. Most interactions with the US government don’t resemble anything else we’re used to in our daily lives….
But if the government is ever going to completely retool itself to provide sensible services to a growing, aging, diversifying American population, it will have to do more than bring in a couple innovators and throw data at the public. At the federal level, these kinds of adjustments will require new laws to change the way money is allocated to executive branch agencies so they can coordinate the purchase and development of a standard set of tools. State and local governments will have to agree on standard tools and data formats as well so that the mayor of Anchorage can collaborate with the governor of Delaware.
Technology is the answer to a lot of American government’s current operational shortcomings. Not only are the tools and systems most public servants use outdated and suboptimal, but the organizations and processes themselves have also calcified around similarly out-of-date thinking. So the real challenge won’t be designing cutting edge software or high tech government facilities — it’s going to be conjuring the will to overcome decades of old thinking. It’s going to be convincing over 90,000 employees to learn new skills, coaxing a bitterly divided Congress to collaborate on something scary, and finding a way to convince a timid and distracted White House to put its name on risky investments that won’t show benefits for many years.
But! If we can figure out a way for governments across the country to perform their basic functions and provide often life-saving services, maybe we can move on to chase even more elusive government tech unicorns. Imagine voting from your smartphone, having your taxes calculated and filed automatically with a few online confirmations, or filing for your retirement at a friendly tablet kiosk at your local government outpost. Government could — feasibly — be not only more effective, but also a pleasure to interact with someday. Someday.”
Out in the Open: This Man Wants to Turn Data Into Free Food (And So Much More)
Klint Finley in Wired: “Let’s say your city releases a list of all trees planted on its public property. It would be a godsend—at least in theory. You could filter the data into a list of all the fruit and nut trees in the city, transfer it into an online database, and create a smartphone app that helps anyone find free food.
Such is promise of “open data”—the massive troves of public information our governments now post to the net. The hope is that, if governments share enough of this data with the world at large, hackers and entrepreneurs will find a way of putting it to good use. But although so much of this government data is now available, the revolution hasn’t exactly happened.
In far too many cases, the data just sits there on a computer server, unseen and unused. Sometimes, no one knows about the data, or no one knows what to do with it. Other times, the data is just too hard to work with. If you’re building that free food app, how do you update your database when the government releases a new version of the spreadsheet? And if you let people report corrections to the data, how do you contribute that data back to the city?
These are the sorts of problems that obsess 25-year-old software developer Max Ogden, and they’re the reason he built Dat, a new piece of open source software that seeks to restart the open data revolution. Basically, Dat is a way of synchronizing data between two or more sources, tracking any changes to that data, and handling transformations from one data format to another. The aim is a simple one: Ogden wants to make it easier for governments to share their data with a world of software developers.
That’s just the sort of thing that government agencies are looking for, says Waldo Jaquith, the director of US Open Data Institute, the non-profit that is now hosting Dat…
Git is a piece of software originally written by Linux creator Linus Torvalds. It keeps track of code changes and makes it easier to integrate code submissions from outside developers. Ogden realized what developers needed wasn’t a GitHub for data, but a Git for data. And that’s what Dat is.
Instead of CouchDB, Dat relies on a lightweight, open-source data storage system from Google called LevelDB. The rest of the software was written in JavaScript by Ogden and his growing number of collaborators, which enables them to keep things minimal and easily run the software on multiple operating systems, including Windows, Linux and Macintosh OS X….”
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In far too many cases, the data just sits there on a computer server, unseen and unused. Sometimes, no one knows about the data, or no one knows what to do with it. Other times, the data is just too hard to work with. If you’re building that free food app, how do you update your database when the government releases a new version of the spreadsheet? And if you let people report corrections to the data, how do you contribute that data back to the city?
These are the sorts of problems that obsess 25-year-old software developer Max Ogden, and they’re the reason he built Dat, a new piece of open source software that seeks to restart the open data revolution. Basically, Dat is a way of synchronizing data between two or more sources, tracking any changes to that data, and handling transformations from one data format to another. The aim is a simple one: Ogden wants to make it easier for governments to share their data with a world of software developers.
That’s just the sort of thing that government agencies are looking for, says Waldo Jaquith, the director of US Open Data Institute, the non-profit that is now hosting Dat…
Git is a piece of software originally written by Linux creator Linus Torvalds. It keeps track of code changes and makes it easier to integrate code submissions from outside developers. Ogden realized what developers needed wasn’t a GitHub for data, but a Git for data. And that’s what Dat is.
Instead of CouchDB, Dat relies on a lightweight, open-source data storage system from Google called LevelDB. The rest of the software was written in JavaScript by Ogden and his growing number of collaborators, which enables them to keep things minimal and easily run the software on multiple operating systems, including Windows, Linux and Macintosh OS X….”
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Bloomberg Philanthropies Announces Major New Investment In City Halls' Capacity To Innovate
Press Release: “Bloomberg Philanthropies today announced a new $45 million investment to boost the capacity of city halls to use innovation to tackle major challenges and improve urban life. The foundation will direct significant funding and other assistance to help dozens of cities adopt the Innovation Delivery model, an approach to generating and implementing new ideas that has been tested and refined over the past three years in partnership with city leaders in Atlanta, Chicago, Louisville, Memphis, and New Orleans. …
The foundation has invited over 80 American cities to apply for Innovation Delivery grants. Eligible cities have at least 100,000 residents and mayors with at least two years left in office. Grantees will be selected in the fall. They will receive from $250,000 to $1,000,000 annually over three years, as well as implementation support and peer-to-peer learning opportunities. Newly formed Innovation Delivery Teams will hit the ground running in each city no later than spring 2015.
Innovation Delivery Teams use best-in-class idea generation techniques with a structured, data-driven approach to delivering results. Operating as an in-house innovation consultancy, they have enabled mayors in the original five cities to produce clear results, such as:
Innovation Delivery Teams use best-in-class idea generation techniques with a structured, data-driven approach to delivering results. Operating as an in-house innovation consultancy, they have enabled mayors in the original five cities to produce clear results, such as:
- New Orleans reduced murder in 2013 by 19% compared to the previous year, resulting in the lowest number of murders in New Orleans since 1985.
- Memphis reduced retail vacancy rates by 30% along key commercial corridors.
- Louisville redirected 26% of low-severity 911 medical calls to a doctor’s office or immediate care center instead of requiring an ambulance trip to the emergency room.
- Chicago cut the licensing time for new restaurants by 33%; more than 1,000 new restaurants have opened since the Team began its work.
- Atlanta moved 1,022 chronically homeless individuals into permanent housing, quickly establishing itself as a national leader.
“Innovation Delivery has been an essential part of our effort to bring innovation, efficiency and improved services to our customers,” said Louisville Mayor Greg Fischer. “Philanthropy can play an important role in expanding the capacity of cities to deliver better, bolder results. Bloomberg Philanthropies is one of few foundations investing in this area, and it has truly been a game changer for our city.”
In addition to direct investments in cities, Bloomberg Philanthropies will fund technical assistance, research and evaluation, and partnerships with organizations to further spread the Innovation Delivery approach. The Innovation Delivery Playbook, which details the approach and some experiences of the original cities with which Bloomberg Philanthropies partnered, is available at: www.bloomberg.org …”
Better Governing Through Data
Editorial Board of the New York Times: “Government bureaucracies, as opposed to casual friendships, are seldom in danger from too much information. That is why a new initiative by the New York City comptroller, Scott Stringer, to use copious amounts of data to save money and solve problems, makes such intuitive sense.
Called ClaimStat, it seeks to collect and analyze information on the thousands of lawsuits and claims filed each year against the city. By identifying patterns in payouts and trouble-prone agencies and neighborhoods, the program is supposed to reduce the cost of claims the way CompStat, the fabled data-tracking program pioneered by the New York Police Department, reduces crime.
There is a great deal of money to be saved: In its 2015 budget, the city has set aside $674 million to cover settlements and judgments from lawsuits brought against it. That amount is projected to grow by the 2018 fiscal year to $782 million, which Mr. Stringer notes is more than the combined budgets of the Departments of Aging and Parks and Recreation and the Public Library.
The comptroller’s office issued a report last month that applied the ClaimStat approach to a handful of city agencies: the Police Department, Parks and Recreation, Health and Hospitals Corporation, Environmental Protection and Sanitation. It notes that the Police Department generates the most litigation of any city agency: 9,500 claims were filed against it in 2013, leading to settlements and judgments of $137.2 million.
After adjusting for the crime rate, the report found that several precincts in the South Bronx and Central Brooklyn had far more claims filed against their officers than other precincts in the city. What does that mean? It’s hard to know, but the implications for policy and police discipline would seem to be a challenge that the mayor, police commissioner and precinct commanders need to figure out. The data clearly point to a problem.
Far more obvious conclusions may be reached from ClaimStat data covering issues like park maintenance and sewer overflows. The city’s tree-pruning budget was cut sharply in 2010, and injury claims from fallen tree branches soared. Multimillion-dollar settlements ensued.
The great promise of ClaimStat is making such shortsightedness blindingly obvious. And in exposing problems like persistent flooding from sewer overflows, ClaimStat can pinpoint troubled areas down to the level of city blocks. (We’re looking at you, Canarsie, and Community District 2 on Staten Island.)
Mayor Bill de Blasio’s administration has offered only mild praise for the comptroller’s excellent idea (“the mayor welcomes all ideas to make the city more effective and better able to serve its citizens”) while noting, perhaps a little defensively, that it is already on top of this, at least where the police are concerned. It has created a “Risk Assessment and Compliance Unit” within the Police Department to examine claims and make recommendations. The mayor’s aides also point out that the city’s payouts have remained flat over the last 12 years, for which they credit a smart risk-assessment strategy that knows when to settle claims and when to fight back aggressively in court.
But the aspiration of a well-run city should not be to hold claims even but to shrink them. And, at a time when anecdotes and rampant theorizing are fueling furious debates over police crime-fighting strategies, it seems beyond arguing that the more actual information, independently examined and publicly available, the better.”
Open Data: Going Beyond Solving Problems to Making the Impossible Possible
Lisa Abeyta at the Huffington Post: “As a global community, we are producing data at an astounding rate. The pace was recently described as a “new Google every four days” by the highly respected Andreesen Horowitz partner, Peter Levine, in a thought-provoking post addressing the challenge of making sense of this mountain of data.
“… we are now collecting more data each day, so much that 90 percent of the data in the world today has been created in the last two years alone. In fact, every day, we create 2.5 quintillion bytes of data — by some estimates that’s one new Google every four days, and the rate is only increasing. Our desire to use, interact, and learn from this data will become increasingly important and strategic to businesses and society as a whole.”
For the past year and a half, my cofounders and team have focused on what it will take to use, interact and learn from data being produced within the civic sector. It’s one thing to be able to build an app for civic; it’s quite another to build a platform that can manage multiple apps across multiple platforms while addressing the challenges plaguing the “wild west” nature of growth in the quickly emerging market of open data. I was recently invited to share our lessons learned and the promise of the future in mobile open data at the TEDxABQ Technology Salon. Here is a bit of what I shared:
Beyond Solving Problems to New Possibilities
When we first looked at the opportunities for creating apps built on open data, our priority was finding pain points for both cities and the people who lived there. We focused on solving real problems, and it led to some early success. We worked with the City of Albuquerque to deploy their ABQ RIDE app on iOS and Android platforms, and the app not only solved real problems for riders, it also saved real money for the city. The app has grown to over 20,000 regular users and continues to be one of the highest downloaded apps on our platform.
But recently, we’ve started asking questions that go beyond the basic, that change the experience or make things possible in ways that never were before. Here are two I’m incredibly proud to be a part of…”
Smart cities: moving beyond urban cybernetics to tackle wicked problems
Paper by Robert Goodspeed in the Cambridge Journal of Regions Economy and Society: This article makes three related arguments. First, that although many definitions of the smart city have been proposed, corporate promoters say a smart city uses information technology to pursue efficient systems through real-time monitoring and control. Second, this definition is not new and equivalent to the idea of urban cybernetics debated in the 1970s. Third, drawing on a discussion of Rio de Janeiro’s Operations Center, I argue that viewing urban problems as wicked problems allows for more fundamental solutions than urban cybernetics, but requires local innovation and stakeholder participation. Therefore the last section describes institutions for municipal innovation and IT-enabled collaborative planning.”