Neighborhood Buzz: What people are tweeting in your city.


“Neighborhood Buzz is an experimental system that lets you find out what people in your neighborhood, and neighborhoods in cities around the country, are talking about on Twitter. When you select a neighborhood from a city map, Neighborhood Buzz displays the main topics that people in that neighborhood are discussing — politics, sports, food, etc. — and then lets you drill down to look at the individual tweets in those categories.
The system also lets you see, at a glance, how much people in different neighborhoods in a city are talking about a given topic through a “heat map” overlay on the city’s geographical map.
Neighborhood Buzz uses geo-located tweets as input. Only a small fraction of tweets currently have location tags, but the number is sufficient to provide tens or hundreds of tweets per neighborhood per day.
The topical categorizer that the system uses is statistical — which means that even though we show only the tweets we are most confident the system is categorizing correctly, it still sometimes makes mistakes. You can let us know when the system has incorrectly categorized a tweet, and eventually that will help us to improve the system.
Neighborhood Buzz was originally developed at Northwestern University Knight Lab in our joint projects class in technology and journalism, involving students and faculty from the Medill School of Journalism and the McCormick School of Engineering, Dept. of Electrical Engineering and Computer Science, at Northwestern. It was then re-architected and further developed at the Knight Lab.”

Can These Entrepreneurs Solve The Intractable Problems Of City Government?


FastCoExist: “In case the recent Obamacare debacle didn’t make it clear enough, the government has some serious problems getting technology to work correctly. This is something that President Obama has recognized in the past. In July, he made this statement: “I’m going to be asking more people around the country–more inventors and entrepreneurs and visionaries–to sign up to serve. We’ve got to have the brightest minds to help solve our biggest challenges.”
In San Francisco, that request has been taken on by the newly minted Entrepreneur-in-Residence (EIR) program–the first ever government-run program that helps startups to develop technologies that can be used to deal with pressing government issues. It’s kind of like a government startup incubator. This week, the EIR program announced 11 finalists for the program, which received 200 applications from startups across the world. Three to five startups will ultimately be chosen for the opportunity….
The 11 finalists range from small startups with just a handful of people doing cutting-edge work to companies valued at over $1 billion. Some of the highlights:

  • Arrive Labs, a company that crowdsources public transit data and combines it with algorithms and external conditions (like the weather) to predict congestion, and to offer riders faster alternatives.
  • A startup called Regroup that offers group messaging through a number of channels, including email, text, Facebook, Twitter, and digital signs.
  • Smart waste management company Compology, which is working on a wireless waste monitoring system to tell officials what’s inside city dumpsters and when they are full.
  • Birdi, a startup developing smart air quality, carbon monoxide, and smoke detectors that send alerts to your smartphone. The company also has an open API so that developers can pull in public outdoor air quality data.
  • Synthicity’s 3-D digital city simulation (think “real-life Simcity”), which is based on urban datasets. The simulation is geared towards transportation planners, urban designers, and others who rely on city data to make decisions…”

The Open Government Illusion


Katherine Barrett and Richard Greene in GOVERNING: “The easier it is for us to find important information about cities, counties and states, the better we’re able to report on topics of interest to our readers. But transparency isn’t just about us. It can help citizen organizations, good government bodies, advocacy groups, the press at large and even the general public. What’s more, accessible information makes it easier for legislators and city council members to drill down to the facts, creating more capacity for informed decision-making.
To be sure, progress has been made on a number of transparency fronts, and we certainly appreciate the additional data we’re able to find easily each year. That said, from our personal experience and conversations with experts in the field, much of the talk about heightened transparency in government is more rhetoric than reality.
Take so-called “online spending transparency,” or Web-based checkbooks that offer a clear and simple way to see where tax dollars are going. All 50 states have them. Optimally users would get, according to the nonprofit U.S. Public Interest Research Group (PIRG), a host of “checkbook-level information about expenditures including those made through contracts, grants, tax credits and other discretionary spending.”
Sounds swell, and in fact, PIRG’s studies of the 50 states have revealed consistent improvement. Each year, the organization has raised the bar on its criteria for grading the states. Still, in its most recent work, five states were given an F: California, Hawaii, North Dakota, Wisconsin and Wyoming. According to Phineas Baxandall, senior analyst for U.S. PIRG, in lagging and failing states—the dozen that got D’s and F’s—“you’ll find PDFs instead of searchable, sortable databases; you’ll find much more partial information about departments, and they generally don’t integrate economic subsidies.”
When it comes to disclosures of any kind there’s a huge chunk of information that’s as transparent as a window with the blinds closed. This includes a host of entities that generally don’t get their cash through the general fund. Starting the list are affiliated not-for-profits set up to provide government services and often funded through so-called “corporate funds” or grants, as well as public-private partnerships, authorities and a variety of other quasi-governmental bodies.”

How the City of San Francisco uses Social Media to Connect with Citizens


SalesForce Marketing Cloud: “San Francisco is one of the most diverse cities in the world and home to some of the most tech-savvy and innovative people in the world. …The city currently monitors 33 Facebook accounts, 39 Twitter accounts and 16 YouTube accounts – each is tracked by their respective department. This allows for a wide breadth of two-way conversation on regional issues. Employees are also taking steps to increase their social monitoring with a focus on public safety. High-tech people expect a high-tech government and the City of San Francisco is delivering this in spades.
Check out the video below to learn more about the amazing work the City and County of San Francisco are doing with social engagement.”

Google's Civic Information API: now connecting US users with their representatives


Jonathan Tomer, Software Engineer at Google Blog: “Many applications track and map governmental data, but few help their users identify the relevant local public officials. Too often local problems are divorced from the government institutions designed to help. Today, we’re launching new functionality in the Google Civic Information API that lets developers connect constituents to their federal, state, county and municipal elected officials—right down to the city council district.
The Civic Information API has already helped developers create apps for US elections that incorporate polling place and ballot information, from helping those affected by Superstorm Sandy find updated polling locations over SMS to learning more about local races through social networks. We want to support these developers in their work beyond elections, including everyday civic engagement.
In addition to elected representatives, the API also returns your political jurisdictions using Open Civic Data Identifiers. We worked with the Sunlight Foundation and other civic technology groups to create this new open standard to make it easier for developers to combine the Civic Information API with their datasets. For example, once you look up districts and representatives in the Civic Information API, you can match the districts up to historical election results published by Open Elections.
Developers can head over to the documentation to get started; be sure to check out the “Map Your Reps” sample application from Bow & Arrow to get a sense of what the API can do. You can also see the API in action today through new features from some of our partners, for example:

  • Change.org has implemented a new Decision Makers feature which allows users to direct a petition to their elected representative and lists that petition publicly on the representative’s profile page. As a result, the leader has better insight into the issues being discussed in their district, and a new channel to respond to constituents.
  • PopVox helps users share their opinions on bills with their Congressional Representatives in a meaningful format. PopVox uses the API to connect the user to the correct Congressional District. Because PopVox verifies that users are real constituents, the opinions shared with elected officials have more impact on the political process.

Over time, we will expand beyond US elected representatives and elections to other data types and places. We can’t grow without your help. As you use the API, please visit our Developer Forum to share your experiences and tell us how we can help you build the next generation of civic apps and services.”

Why We Engage: How Theories of Human Behavior Contribute to Our Understanding of Civic Engagement in a Digital Era


New paper by Gordon, Eric and Baldwin-Philippi, Jessica and Balestra, Martina: “…Just as the rapidly evolving landscape of connectivity and communications technology is transforming the individual’s experience of the social sphere, what it means to participate in civic life is also changing, both in how people do it and how it is measured. Civic engagement includes all the ways in which individuals attend to the concerns of public life, how one learns about and participates in all of the issues and contexts beyond one’s immediate private or intimate sphere. New technologies and corresponding social practices, from social media to mobile reporting, are providing different ways to record, share, and amplify that attentiveness. Media objects or tools that impact civic life can be understood within two broad types: those designed specifically with the purpose of community engagement in mind (for instance, a digital game for local planning or an app to give feedback to city council) or generic tools that are subsequently appropriated for engaging a community (such as Twitter or Facebook’s role in the Arab Spring or London riots). Moreover, these tools can mediate any number of relationships between or among citizens, local organizations, or government institutions. Digitally mediated civic engagement runs the gamut of phenomena from organizing physical protests using social media (e.g., Occupy), to using digital tools to hack institutions (e.g., Anonymous), to using city-produced mobile applications to access and coproduce government services, to using digital platforms for deliberating. Rather than try to identify what civic media tools look like in the midst of such an array of possibilities (by focusing on in depth examples or case studies), going forward we will instead focus on how digital tools expand the context of civic life and motivations for engagement, and what participating in civic life looks like in a digital era.
We present this literature review as a means of exploring the intersection of theories of human behavior with the motivations for and benefits of engaging in civic life. We bring together literature from behavioral economics, sociology, psychology and communication studies to reveal how civic actors, institutions, and decision-making processes have been traditionally understood, and how emerging media tools and practices are forcing their reconsideration.

Four critiques of open data initiatives


Blog by Rob Kitchin: “The arguments concerning the benefits of open data are now reasonably well established and include contentions that open data lead to increased transparency and accountability with respect to public bodies and services; increases the efficiency and productivity of agencies and enhances their governance; promotes public participation in decision making and social innovation; and fosters economic innovation and job and wealth creation (Pollock 2006; Huijboom and Van der Broek 2011; Janssen 2012; Yiu 2012).
What is less well examined are the potential problems affecting, and negative consequences of, open data initiatives.  Consequently, as a provocation for Wednesday’s (Nov 13th, 4-6pm) Programmable City open data event I thought it might be useful to outline four critiques of open data, each of which deserves and demands critical attention: open data lacks a sustainable financial model; promotes a politics of the benign and empowers the empowered; lacks utility and usability; and facilitates the neoliberalisation and marketisation of public services.  These critiques do not suggest abandoning the move towards opening data, but contend that open data initiatives need to be much more mindful of what data are being made open, how data are made available, how they are being used, and how they are being funded.”

Citizen participation in municipal budgeting: Origins, practices, impact


Leighton Walter Kille: “Citizen participation in governance is generally limited to the ballot box in the United States: If you don’t like what the last year’s crop of politicians is up to, throw them out of office next year. Residents almost never have a say on budget decisions beyond holding protests at press conferences or picketing city hall. Appointed community boards are found in New York and other municipalities, but their roles are strictly advisory. Still, more participation can lead to greater perceptions of procedural fairness and support for government, some research has shown.

For residents of other countries, more options exist. A practice known as “participatory budgeting” (PB) allows citizens to determine how some government funds are used. As detailed in a 2010 study by political scientist Yves Sintomer of the University of Paris and others, “Learning from the South: Participatory Budgeting Worldwide,” it was first developed in Porto Alegre, Brazil, in the late 1980s. Residents took part in local and citywide assemblies to help establish spending priorities for a select portion of the city’s spending budget. Larger issues such as taxation, debt service and pensions were specifically excluded. (A 2003 study from the Inter-American Development Bank and Harvard University goes deep into the specifics of the Brazilian experience.)
Since this beginning, participatory budgeting has spread to hundreds of other cities around the world, Sintomer and his team state: “There are between 511 and 920 participatory budgets in Latin America: more than the half of the participatory budgets in the world, where we can count between 795 and 1,469 experiences.” The range of numbers is an indication of how widely definition of participatory budgeting varies. Interest in the United States has been growing, with a number of New York council districts using the technique, as well as Chicago and Vallejo, California.
A 2013 paper in the International Journal of Urban and Regional Research, “The Struggle for a Voice: Tensions between Associations and Citizens in Participatory Budgeting,” notes that “the heterogeneous nature of the existing experiments calls into question even the possibility of defining [participatory budgeting].” Similarly, in a 2012 issue of the Journal of Public Deliberation dedicated to the issue, the authors note that “there is no standardized set of ‘best practices’ that governments are adopting, but there are a broader set of principles that are adapted by local governments to meet local circumstances.” Writing in the issue, Brian Wampler of Boise State University, states that there are four main principles: active citizen participation; increased citizen authority; improved governmental transparency; and reallocation of resources to improve social justice.
A 2013 study in the American Review of Public Administration, “Citizen Input in the Budget Process: When Does It Matter Most?” examines the impact of public participation on organizational effectiveness. The researchers, Hai (David) Guo and Milena I. Neshkova of Florida International University, used survey data from state departments of transportation to examine the effectiveness of citizen input at four different stages of the budgeting process: information sharing, budget discussion, budget decision and program assessment.
The findings of the study include:

  • Citizen participation is positively correlated with higher organizational performance. “In general if a state DOT adopts more citizen input strategies in the budget process, it achieves better outcomes. In other words, other things held equal, more citizen participation in the budget process is associated with fewer poor-quality roads and less fatalities on state highways.”
  • In terms of road condition, citizen participation makes a difference at all but the budget discussion stage.
  • Overall, citizen input matters most at the information-sharing and program-assessment stages. Consequently, “public managers should seek public input at these stages not only because it is normatively desirable but also for the very practical reasons of achieving better performance. When conveyed at the information-sharing stage, citizens’ preferences can be taken into account by decision makers and incorporated into the budget priorities.”

Transparency 2.0: The Fundamentals of Online Open Government


White Paper by Granicus: “Open government is about building transparency, trust, and engagement with the public. Today, with 80% of the North American public on the Internet, it is becoming increasingly clear that building open government starts online. Transparency 2.0 not only provides public information, but also develops civic engagement, opens the decision-making process online, and takes advantage of today’s technology trends.
Citizen ideation & feedback. While open data comprised much of what online transparency used to be, today, government agencies have expanded openness to include public records, legislative data, decision-making workflow, and citizen ideation and feedback.
This paper outlines the principles of Transparency 2.0, the fundamentals and best practices for creating the most advanced and comprehensive online open government that over a thousand state, federal, and local government agencies are now using to reduce information requests, create engagement, and improve efficiency.”

13 ways to unlock the potential of open government


The Guardian: “Nine experts offer their thoughts on making open data initiatives work for all citizens…
Tiago Peixoto, open government specialist, The World Bank, Washington DC, US. @participatory
Open data is an enabler – not a guarantee – of good participation: Participation implies creating legitimate channels of communication between citizens and governments, and opening up data does not create that channel. We need to consider which structures enable us to know about citizens’ needs and preferences.
Both governments and civil society are responsible for connecting governments to the people: If we assume institutional or regulatory reforms are needed, then clearly governments (at both the legislative and executive level) should take a big part of the responsibility. After that, it is civil society’s role (and individual citizens) to further promote and strengthen those institutions….
Ben Taylor, open data consultant, Twaweza, UK and Tanzania. @mtega
We need to put people before data: The OGP Summit raised some interesting questions on open data and open government in developing countries. In a particular session discussing how to harness data to drive citizens engagement, the consensus was that this was the wrong way around. It should instead be reversed, putting the real, everyday needs of citizens first, and then asking how can we use data to help meet these.
Open government is not all about technology: Often people assume that open government means technology, but I think that’s wrong. For me, open government is a simple idea: it’s about making the nuts and bolts of how government works visible to citizens. Even open data isn’t always just about technology, for example postings on noticeboards and in newspapers are also valuable. Technology has a lot to offer, but it has limitations as well…
Juan M Casanueva, director, SocialTIC, Mexico City, Mexico. @jm_casanueva
Closed working cultures stifle open government initiatives: It is interesting to think about why governments struggle to open up. While closed systems tend to foster corruption and other perverse practices, most government officials also follow a pre-established closed culture that has become ingrained in their working practices. There are sometimes few incentives and high risks for government officials that want to make career in the public service and some also lack capacities to handle technology and citizen involvement. It is very interesting to see government officials that overcome these challenges actually benefiting politically for doing innovative citizen-centered actions. Unfortunately, that is too much of a risk at higher levels of government.
NGOs in Mexico are leading the way with access to information and citizen involvement: Sonora Ciudana recently opened the state’s health payroll and approached the public staff so that they could compare what they earn with the state expense reports. Pacto por Juarez has created grassroots transparency and accountability schools and even have a bus tour that goes around the city explaining the city’s budget and how it is being spent….”