Smart city initiatives in Africa


Eyerusalem Siba and Mariama Sow at Brookings: “…African countries are presently in the early stages of their urbanization process. Though Africa was the least urbanized region in the world in 2015—only 40 percent of sub-Saharan Africa’s population lived in cities—it is now the second-fastest urbanizing region in the world (behind Asia). Population experts predict that by 2020, Africa will be on top. Given this rapid growth, now is the time for African policymakers to incorporate smart cities into their urbanization strategies….

Rwanda is one of the pioneers of smart city engineering in Africa. Modernizing Kigali is part of a wider effort by the Rwanda government to increase and simplify access to public services. The Irembo platform launched by the government, seeks to create e-government services to allow citizens to complete public processes online, such as registering for driving exams and requesting birth certificates.

In addition, the country is active in involving the private sector in its goal towards creating smart cities. In mid-May, the Rwandan government launched a partnership with Nokia and SRG in order to deploy smart city technology to “improve the lifestyle and social sustainability of [Rwandan] citizens.” The project involves investment in network connectivity and sensor deployment to improve public safety, waste management, utility management, and health care, among other functions.

Rwanda’s smart city rollout has not been perfect, though, proving that smart city development can hit some snags: For example, in 2016, the city started rolling out buses with free Wi-Fi and cashless payment service, but the buses have had connectivity issues related to the Korea-built technology’s inability to adapt to local conditions.

In addition, there has been criticism around the lack of inclusivity of certain smart cities projects. Kigali’s Smart Neighborhood project, Vision City, creates a tech-enabled neighborhood with solar powered street lamps and free Wi-Fi in the town square. Critics, though, state that the project ignored the socioeconomic realities of a city where 80 percent of its population lives in slums with monthly earnings below $240 (Vision City Homes cost $160,000). (Rwandan planners have responded stating that affordable housing will be built in the later phases of the project.)

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As seen in the case of Rwanda, smart cities—while creating opportunities for innovation and better livelihoods—face challenges during and after their development. City planners and policymakers must keep the big picture in mind when promoting smart cities, emphasizing well-implemented infrastructure and citizen needs. Technology for technology’s sake will not create solutions to some of Africa’s cities biggest challenges, including high-cost, low-quality, and inaccessible services. Indeed, in a 2015 issue paper, UN-Habitat urges city planners to avoid viewing smart cities as the final product. In particular, UN-Habitat calls for smart cities to minimize transport needs, reduce service delivery costs, and maximize land use. These moves, among others, will ensure that the city reduces congestion, creates spaces dedicated to recreational uses, enhances service delivery, and, thus, improves its citizen’s quality of life…(More)”.

The Pnyx and the Agora


Richard Sennett at ReadingDesign: “I am not going to speak about the present, but about the past: about the foundations on which our democracy is based. These foundations were rooted in cities, in their civic spaces. We need to remember this history to think about how democratic cities should be made today.

A democracy supposes people can consider views other than their own. This was Aristotle’s notion in the Politics. He thought the awareness of difference occurs only in cities, since the every city is formed by synoikismos, a drawing together of different families and tribes, of competing economic interests, of natives with foreigners.

“Difference” today seems about identity — we think of race, gender, or class. Aristotle’s meant something more by difference; he included also the experience of doing different things, of acting in divergent ways which do not neatly fit together. The mixture in a city of action as well as identity is the foundation of its distinctive politics. Aristotle’s hope was that when a person becomes accustomed to a diverse, complex milieu he or she will cease reacting violently when challenged by something strange or contrary. Instead, this environment should create an outlook favourable to discussion of differing views or conflicting interests. Almost all modern urban planners subscribe to this Aristotelian principle. But if in the same space different persons or activities are merely concentrated, but each remains isolated and segregated, diversity loses its force. Differences have to interact.

Classical urbanism imagines two kinds of spaces in which this interaction could occur. One was the pnyx, an ampitheatre in which citizens listed to debates and took collective decisions; the other was the agora, the town square in which people were exposed to difference in a more raw, unmediated form….(More)”

What public transit can learn from Uber and Lyft


Junfeng Jiao, Juan Miró and Nicole McGrath in The Conversation: “…New technologies and business models can inspire us to reconsider how we move through society. “Sharing economy” companies use digital technologies to connect customers who want something with people offering it directly – in the case of Uber and Lyft, transportation services. Applying this approach to public transit offers new solutions to mobility problems. “Uberizing” public transit services – bringing them to customers on demand – can transform our approach to transportation issues….

In fact, public transit “Uberization” has already begun. Many U.S. cities are teaming up with ride-hailing companies to provide on-demand public transit, as well as so-called first- and last-mile connections to transit services. These offerings appeal to riders’ desire for individual flexibility. By connecting ride-hailing apps with public buses and rail, cities can help residents seamlessly move from one form of transportation to another.

Among many examples, in mid-2017 Capital Metro, the regional public transit agency for Austin, Texas, piloted the Pickup app, which allows customers to request rides to anywhere within its service zone in a section of northeast Austin from their phones. In Central Florida, five cities have launched a unique pilot program that offers discounted intercity Uber trips. And the city of Centennial, Colorado recently partnered with Lyft to provide transit users free trips to and from their Dry Creek light rail station.

Another option is offering fixed-route, on-demand bus service, like Ford’s Chariot, which is currently available in New York City, Austin, Seattle and San Francisco. This approach, which is a cross between a ride-hailing app and a bus route, provides more flexibility than traditional public transit while keeping costs low. Chariot operates during commuter hours, guarantees riders a seat once they reserve a ride online, and accepts employer-paid commuter benefits. Not to be left behind, Lyft and Uber are also trying to fill this hybrid bus/on-demand type service with Lyft Shuttle and UberPool.

This idea is not as new as it may seem. For years Americans have relied on a dependable on-demand, door-to-door public transportation system: The yellow school bus. According to the American School Bus Council, every school day in 2015 nearly 484,000 school buses transported 27 million children to and from school and school-related activities.

However, most school buses are used only twice a day, in the early morning and again in the afternoon. Local governments, transit agencies and private enterprises should consider partnering with school systems to turn school buses into on-demand transit services during idle hours.

We can also look to other countries for innovative ideas, such as colectivos – buses in South America that operate as shared taxis running on fixed routes. Via, a new ride-hailing vanpool service operating in New York City, Chicago and Washington, D.C., was inspired by “sherut” shared taxis in Israel. Other forms of informal transit, such as Thailand’s tuk-tuks or jeepneys in the Philippines, may also inspire ways of filling transit gaps here in the United States. The beauty of Uberizing transportation services is that it can take many different forms.

Importantly, Uberization is not a replacement for traditional public transit. While there is some indication that ride-hailing apps reduce transit ridership, shared mobility services actually complement public transit….(More)”

Spotting the Patterns: 2017 Trends in Design Thinking


Andy Hagerman at Stanford Social Innovation Review: “Design thinking: It started as an academic theory in the 60’s, a notion of starting to look at broader types of challenges with the intention and creativity that designers use to tackle their work. It gained widespread traction as a product design process, has been integrated into culture change initiatives of some of the world’s most important organizations and governments, and has been taught in schools kindergarten to grad school. It’s been celebrated, criticized, merged with other methodologies, and modified for nearly every conceivable niche.

Regardless of what side of those perspectives you fall on, it’s undeniable that design thinking is continuing to grow and evolve. Looking across the social innovation landscape today, we see a few patterns that, taken together, suggest that social innovators continue to see great promise in design thinking. They are working to find ways to make it yield real performance gains for their organizations and clients.

From design thinking to design doing

Creative leaders have moved beyond increasing people’s awareness of design thinking to actively seeking concrete opportunities for using it. One of the principal drivers of this shift has been the need to demonstrate value and return on investment from design-thinking initiatives—something people have talked about for years. (Ever heard the question, “Is design thinking just the next fad?”) Social sector organizations, in particular, stand to benefit from the shift from design thinking to design doing. Timelines for getting things built in the social sector are often slow, due to legitimate constraints of responsibly doing impact work, as well as to legacy practices and politics. As long as organizations use design thinking responsibly and acknowledge the broader systems in which new ideas live, some of the emerging models can help them move projects along more quickly and gain greater stakeholder participation….

Building cultures around design thinking

As design thinking has proliferated, many organizational leaders have moved from replicating the design thinking programs of academic institutions like the Stanford d.School or foundational agencies like IDEO to adapting the methodology to their own goals, external environments, and organizational cultures.

One organization that has particularly inspired us is Beespace, a New York City-based social-impact foundation. Beespace has designed a two-year program that helps new organizations not only get off the ground, but also create the conditions for breakthrough innovation. To create this program, which combines deep thinking, impact assessment, and rapid prototyping, Beespace’s leadership asked itself what tools it would need, and came up with a mix that included not just design thinking, but also disciplines of behavioral science and systems thinking, and tools stemming from emotional intelligence and theory of change….

Empowering the few to shift the many

We have seen a lot of interest this year in “train the trainer” programs, particularly from organizations realizing the value of developing their internal capabilities to reduce reliance on outside consultants. Such development often entails focusing on the few people in the organization who are highly capable of instigating major change, as opposed to spreading awareness among the many. It takes time and resources, but the payoff is well worth it from both cultural and operational perspectives….(More)”.

Open data is shaking up civic life in eastern Europe


 in the Financial Times: “I often imagine how different the world would look if citizens and social activists were able to fully understand and use data, and new technologies. Unfortunately, the entry point to this world is often inaccessible for most civil society groups…

The concept of open data has revolutionised thinking about citizens’ participation in civic life. Since the fall of communism, citizens across central and eastern Europe have been fighting for more transparent and responsive governments, and to improve collaboration between civil society and the public sector. When an institution makes its data public, it is a sign that it is committed to being transparent and accountable. A few cities have opened up data about budget spending, for example, but these remain the exception rather than the rule. Open data provides citizens with a tool to directly engage in civic life. For example, they can analyse public expenses to check how their taxes are used, track their MP’s votes or monitor the legislative process….

One of the successful projects in Ukraine is the Open School app, which provides reviews and ratings of secondary schools based on indicators such as the number of pupils who go on to university, school subject specialisations and accessibility. It allows students and parents to make informed decisions about their educational path… Another example comes from the Serbian city of Pancevo, where a maths teacher and a tax inspector have worked together to help people navigate the tax system. The idea is simple: the more people know about taxes, the less likely they are to unconsciously violate the law. Open Taxes is a free, web-based, interactive guide to key national and local taxes…(More)”

Creative campaign helps earthquake victims


Springwise: “There were many offers of help after the shocking earthquake in Mexico on 19th September, but two creative directors from Mexico City agency Anonimo decided to do something a bit different. They created Arriba Mexico (which roughly translates as Up With Mexico), a website that initially looks very similar to a home rental site such as Airbnb, but rather than paying to stay in the home, the money paid actually goes directly to help those affected.

The site lists a number of properties destroyed in the earthquake, along with a description and photographs. Titles like ‘Rent a Loft in the Roma Neighborhood’ and ‘Stay in a Room in the Heart of Chiapas’ lead through to a description of the property and the price per night’s stay – which the site naturally informs is a symbolic stay. The user picks the property and the number of nights they’d like to stay for, and the total figure is their donation. 100 percent of the money raised goes directly to CADENA, a disaster relief charity. Some of the money was spent on shelters to provide temporary accommodation, while the eventual aim is to use the remaining funds to rebuild homes in the most heavily damaged areas of Mexico City, Puebla, Oaxaca and Chiapas. At the time of writing, the total money donated was just over USD 473,500. Over 350 died in the earthquake, which registered 8.1 on the Richter scale. Many organizations, governments and charities from all over the world have donated money and time to help the people of Mexico rebuild their lives.

Many innovators and companies are working hard to help those effected by natural disasters. One company in India has produced a modular home that’s built to withstand earthquakes, and MyShake is an app that helps people prepare for earthquakes….(More)”.

The Arsenal of Exclusion and Inclusion


Book by Tobias Armborst, Daniel D’Oca and Georgeen Theodore: “Urban History 101 teaches us that the built environment is not the product of invisible, uncontrollable market forces, but of human-made tools that could have been used differently (or not at all). The Arsenal of Exclusion & Inclusion is an encyclopedia of 202 tools–or what we call “weapons”–used by architects, planners, policy-makers, developers, real estate brokers, activists, and other urban actors in the United States use to restrict or increase access to urban space. The Arsenal of Exclusion & Inclusion inventories these weapons, examines how they have been used, and speculates about how they might be deployed (or retired) to make more open cities in which more people feel welcome in more spaces.

The Arsenal of Exclusion & Inclusion includes minor, seemingly benign weapons like no loitering signs and bouncers, but also big, headline-grabbing things like eminent domaon and city-county consolidation. It includes policies like expulsive zoning and annexation, but also practices like blockbusting, institutions like neighborhood associations, and physical things like bombs and those armrests that park designers put on benches to make sure homeless people don’t get too comfortable. It includes historical things that aren’t talked about too much any more (e.g., ugly laws), things that seem historical but aren’t (e.g., racial steering), and things that are brand new (e.g., aging improvement district).

With contributions from over fifty of the best minds in architecture, urban planning, urban history, and geography, The Arsenal of Exclusion & Inclusion offers a wide-ranging view of the policies, institutions, and social practices that shape our cities. It can be read as a historical account of the making of the modern American city, a toolbox of best practices for creating better, more just spaces, or as an introduction to the process of city-making in The United States….(More)”.

Political Ideology and Municipal Size as Incentives for the Implementation and Governance Models of Web 2.0 in Providing Public Services


Manuel Pedro Rodríguez Bolívar and Laura Alcaide Muñoz in the International Journal of Public Administration in the Digital Age: “The growing participation in social networking sites is altering the nature of social relations and changing the nature of political and public dialogue. This paper aims to contribute to the current debate on Web 2.0 technologies and their implications for local governance, through the identification of the perceptions of policy makers in local governments on the use of Web 2.0 in providing public services (reasons, advantages and risks) and on the change of the roles that these technologies could provoke in interactions between local governments and their stakeholders (governance models). This paper also analyzes whether the municipal size is a main factor that could influence on the policy makers’ perceptions regarding these main topics. Findings suggest that policy makers are willing to implement Web 2.0 technologies in providing public services, but preferably under the Bureaucratic model framework, thus retaining a leading role in this implementation. The municipal size is a factor that could influence on policy makers’ perceptions….(More)”.

Civic Creativity: Role-Playing Games in Deliberative Process


Eric Gordon, Jason Haas, and Becky Michelson at the International Journal of Communication: “This article analyzes the use of a role-playing game in a civic planning process. We focus on the qualities of interactions generated through gameplay, specifically the affordances of voluntary play within a “magic circle” of the game, that directly impact participants’ ability to generate new ideas about the community. We present the results of a quasi-experimental study where a role-playing game (RPG) called @Stake is incorporated into participatory budgeting meetings in New York City and compared with meetings that incorporated a trivia game. We provide evidence that the role-playing game, which encourages empathy, is more effective than a game that tests knowledge for generating what we call civic creativity, or an individual’s ability to come up with new ideas. Rapid ideation and social learning nurtured by the game point to a kind of group creativity that fosters social connection and understanding of consequence outside of the game. We conclude with thoughts on future research….(More)”.

Paraguay’s transparency alchemists


Story by the Open Contracting Partnership: “….The “Cocido de oro” scandal is seen as part of a well-organized and well-informed youth movement that has sprung up in Paraguay in recent years. An equally dramatic controversyinvolving alleged corruption and unfair staff appointments at one of the country’s top public universities led to the resignation of the Chancellor and other senior staff in September 2015. Mostly high school and university students, they are no longer willing to tolerate the waste and corruption in public spending — a hangover from 35 years of authoritarian rule. They expect their government to be more open and accountable, and public decision-making processes to be more inclusive and democratic.

Thanks to government initiatives that have sought to give citizens greater access to information about public institutions, these students, along with investigative journalists and other civil society groups, are starting to engage actively in civic affairs. And they are data-savvy, basing recommendations on empirical evidence about government policies and processes, how they are implemented, and whether they are working.

Leading the pack is the country’s public procurement office, which runs a portal that ranks among the most open government data sources in the world. Together with information about budgets, public bodies’ payrolls, and other government data, this is helping Paraguayans to tackle some of the biggest long-standing problems faced by the government, like graft, overpricing, nepotism and influence-peddling….

The government recognizes there’s still a long way to go in their quest to open up public data. Few institutions have opened their databases or publish their data on an open data portal, and use of the data that has been published is still limited, according to a report on the country’s third OGP Action Plan. Priority data sets aren’t accessible in ways that meet the needs of civil society, the report adds.

And yet, the tremors of a tectonic shift in transparency and accountability in Paraguay are already being felt. In a short time, armed with access to information, citizens have started engaging with how public money is and should be spent.

The government is now doubling down on its strategy of fostering public participation, using cutting-edge technology to increase citizens’ access to data about their state institutions. Health, education, and municipal-level government, and procurement spending across these areas are being prioritized….(More).