Paper by Robert A Iannucci and Anthony Rowe: “The vision of applying computing and communication technologies to enhance life in our cities is fundamentally appealing. Pervasive sensing and computing can alert us to imminent dangers, particularly with respect to the movement of vehicles and pedestrians in and around crowded streets. Signaling systems can integrate knowledge of city-scale traffic congestion. Self-driving vehicles can borrow from and contribute to a city-scale information collaborative. Achieving this vision will require significant coordination among the creators of sensors, actuators, and application-level software systems. Cities will invest in such smart infrastructure if and only if they are convinced that the value can be realized. Investment by technology providers in creation of the infrastructure depends to a large degree on their belief in a broad and ready market. To accelerate innovation, this stalemate must be broken. Borrowing a page from the evolution of the internet, we put forward the notion that an initially minimalist networking infrastructure that is well suited to smart city concepts can break this cycle and empower co-development of both clever city-sensing devices and valuable city-scale applications, with players large and small being empowered in the process. We call this the crowdsourced smart city concept. We illustrate the concept via an examination of our ongoing project to crowdsource real-time traffic data, arguing that this can rapidly generalize to many more smart city applications. This exploration motivates study of a number of smart city challenges, crowdsourced or otherwise, leading to a paradigm shift we call edgeless computing….(More)”.
No risk, no innovation: the double-bind for the public sector
Apolitical: “The political incentives to risk public money are non-existent – it’s too easy to see the short-term political consequences of initiatives gone wrong and debate whether taxpayers’ money is going down the drain. Public money is to be spent according to rules and regulations.”
This is how Jon Simonsson, Head of Innovation, Research and Capital at Sweden’s Ministry for Enterprise and Innovation, sees the potential for public servants to take risks. You may think that someone in Simonsson’s line of work – government innovation – would assume a more entrepreneurial mindset, but he’s hardly alone….
Government incentives for risk, meanwhile, don’t really exist. If you pull off a major improvement in service delivery, you don’t get a bump in compensation or promoted faster. It can feel really scary because any time you take a risk, you know that if you fail you’ll deal with criticism from the public,” said Reed.
Reed believes that the best way for governments to champion innovation is for them to institute programs and spaces designated for experimentation. San Francisco does this with several projects designed for collaboration between startups and government employees, like Startup in Residence, through which public agencies work with entrepreneurs. The startup employees give city officials a fresh perspective on long-standing civic problems, and help them prototype and user-test solutions. “[The government] tells public servants that this is sanctioned risk, and they’ll have moral support,” said Reed.
The City of West Hollywood, in Los Angeles, takes a similar approach. It recently instituted a two-person innovation division to act as consultants for its entire staff.
“Working with an innovation lab challenges your assumptions. That journey can be confronting and quite challenging to many people”
“I think government has a responsibility to take risks – we need to cultivate a culture of innovation, and sometimes that means spending money on projects that support staff ideas,” said Kate Mayerson, the city’s Innovation Analyst. “There’s something a little magical here: leadership that supports innovation and risk-taking from the top down.”…(More)”.
How Americans Perceive Government in 2017
Gallup: “Overall, Americans’ views of government remain negative. Most U.S. adults are dissatisfied with how the executive and legislative branches are doing their jobs, and majorities hold unfavorable views of both major political parties. Even Republicans rate Congress negatively, despite their party being in control of both chambers.
- Americans’ frustration with government is focused on Washington, D.C. This is seen in trust and approval ratings they give to the executive and legislative branches — especially Congress. U.S. adults maintain higher levels of trust in the judicial branch as well as state and local government.
- Barely a quarter of Americans, 28%, currently say they are satisfied with the way the nation is being governed. This is below the average of 38% found in the 22 times Gallup has asked this question since 1971 but still above the low point of 18%, recorded during the federal government shutdown in October 2013.
- Americans’ low trust in many aspects of their government is part of a general trend of declining trust in U.S. institutions. But even in this broad context, the government is particularly suspect in the public’s eyes. The federal government has the least positive image of any business or industry sector measured, Congress engenders the lowest confidence of any institution that Gallup tests, and Americans rate the honesty and ethics of members of Congress as the lowest among 22 professions in Gallup’s most recent update.
- Another longtime indicator of citizen frustration with government comes from Gallup’s monthly updates on the most important problem facing the nation. Government was the most frequently occurring single problem mentioned during all of 2014 and 2015, was the second most frequently mentioned problem in 2016, and has been at the top or near the top of the list throughout 2017.
- The issues that Americans raise when they talk about government as the top problemcenter more on the process of government and political personalities — particularly infighting and bickering — than on worries about government power, size, or specific policies or tendencies.
- Americans continue to have more trust in the government to handle international than domestic problems, although both are down substantially since Gallup began measuring them routinely 17 years ago. Even with these overall declines, a majority continue to have at least a fair amount of trust in the government to handle international issues.
- Americans’ declining trust in the government is also reflected in the finding that both presidential and congressional job approval ratings are low on a historical basis. Just 13% say they approve of Congress, slightly above the all-time low of 9% recorded in the fall of 2013. Rank-and-file Republicans are essentially as down on the legislative branch of government as are Democrats, even though the GOP is in control of both houses. Presidential job approval is in the 35% to 40% range, well below historical averages as well as averages for elected presidents in their first year in office.
- One consistent finding in recent decades: Americans have a relatively higher level of trust in the judicial branch than either the executive or legislative branch. The higher regard in which Americans hold the judicial branch is also reflected in the approval rating they give the Supreme Court — now 49%, and the highest in five years. Still, trust in all three branches is down on a longer-term basis.
- Trust in the men and women in political office is also low. The majority of Americans, however, continue to have trust in the people of the country themselves, in essence the bedrock of democracy, and this is up slightly this year….(More)”.
Crowded Cities
Crowded Cities: “In the Netherlands every year more than 6 billion cigarette filters are tossed onto the street. It’s easy to toss, but it’s not easy to pick them up. Since each filter takes 12 years to degrade we realised it’s time to take action.
Through observation we concluded crows are the smartest around us to reach any spot in the city. What if crows can bring cigarette filters to one of our Crowbars to exchange the filter for food? This is how our adventure started.
The Crowbar
Cigarette filters, you find them in the park next to you in the grass, in dirty ditches and under your shoes. What if we could find a way to collect these butts from all corners of our city and precious parks? With crows, that have become perfectly adapted to city life, we can! By training crows to recognize and pick up cigarette filters we can solve this tenacious problem of city pollution. It is the Crowbar that does the training for us and gives out food as a reward….(More)”.
Smart city initiatives in Africa
Eyerusalem Siba and Mariama Sow at Brookings: “…African countries are presently in the early stages of their urbanization process. Though Africa was the least urbanized region in the world in 2015—only 40 percent of sub-Saharan Africa’s population lived in cities—it is now the second-fastest urbanizing region in the world (behind Asia). Population experts predict that by 2020, Africa will be on top. Given this rapid growth, now is the time for African policymakers to incorporate smart cities into their urbanization strategies….
Rwanda is one of the pioneers of smart city engineering in Africa. Modernizing Kigali is part of a wider effort by the Rwanda government to increase and simplify access to public services. The Irembo platform launched by the government, seeks to create e-government services to allow citizens to complete public processes online, such as registering for driving exams and requesting birth certificates.
In addition, the country is active in involving the private sector in its goal towards creating smart cities. In mid-May, the Rwandan government launched a partnership with Nokia and SRG in order to deploy smart city technology to “improve the lifestyle and social sustainability of [Rwandan] citizens.” The project involves investment in network connectivity and sensor deployment to improve public safety, waste management, utility management, and health care, among other functions.
Rwanda’s smart city rollout has not been perfect, though, proving that smart city development can hit some snags: For example, in 2016, the city started rolling out buses with free Wi-Fi and cashless payment service, but the buses have had connectivity issues related to the Korea-built technology’s inability to adapt to local conditions.
In addition, there has been criticism around the lack of inclusivity of certain smart cities projects. Kigali’s Smart Neighborhood project, Vision City, creates a tech-enabled neighborhood with solar powered street lamps and free Wi-Fi in the town square. Critics, though, state that the project ignored the socioeconomic realities of a city where 80 percent of its population lives in slums with monthly earnings below $240 (Vision City Homes cost $160,000). (Rwandan planners have responded stating that affordable housing will be built in the later phases of the project.)
POLICY RECOMMENDATIONS
As seen in the case of Rwanda, smart cities—while creating opportunities for innovation and better livelihoods—face challenges during and after their development. City planners and policymakers must keep the big picture in mind when promoting smart cities, emphasizing well-implemented infrastructure and citizen needs. Technology for technology’s sake will not create solutions to some of Africa’s cities biggest challenges, including high-cost, low-quality, and inaccessible services. Indeed, in a 2015 issue paper, UN-Habitat urges city planners to avoid viewing smart cities as the final product. In particular, UN-Habitat calls for smart cities to minimize transport needs, reduce service delivery costs, and maximize land use. These moves, among others, will ensure that the city reduces congestion, creates spaces dedicated to recreational uses, enhances service delivery, and, thus, improves its citizen’s quality of life…(More)”.
The Pnyx and the Agora
Richard Sennett at ReadingDesign: “I am not going to speak about the present, but about the past: about the foundations on which our democracy is based. These foundations were rooted in cities, in their civic spaces. We need to remember this history to think about how democratic cities should be made today.
A democracy supposes people can consider views other than their own. This was Aristotle’s notion in the Politics. He thought the awareness of difference occurs only in cities, since the every city is formed by synoikismos, a drawing together of different families and tribes, of competing economic interests, of natives with foreigners.
“Difference” today seems about identity — we think of race, gender, or class. Aristotle’s meant something more by difference; he included also the experience of doing different things, of acting in divergent ways which do not neatly fit together. The mixture in a city of action as well as identity is the foundation of its distinctive politics. Aristotle’s hope was that when a person becomes accustomed to a diverse, complex milieu he or she will cease reacting violently when challenged by something strange or contrary. Instead, this environment should create an outlook favourable to discussion of differing views or conflicting interests. Almost all modern urban planners subscribe to this Aristotelian principle. But if in the same space different persons or activities are merely concentrated, but each remains isolated and segregated, diversity loses its force. Differences have to interact.
Classical urbanism imagines two kinds of spaces in which this interaction could occur. One was the pnyx, an ampitheatre in which citizens listed to debates and took collective decisions; the other was the agora, the town square in which people were exposed to difference in a more raw, unmediated form….(More)”
What public transit can learn from Uber and Lyft
Junfeng Jiao, Juan Miró and Nicole McGrath in The Conversation: “…New technologies and business models can inspire us to reconsider how we move through society. “Sharing economy” companies use digital technologies to connect customers who want something with people offering it directly – in the case of Uber and Lyft, transportation services. Applying this approach to public transit offers new solutions to mobility problems. “Uberizing” public transit services – bringing them to customers on demand – can transform our approach to transportation issues….
In fact, public transit “Uberization” has already begun. Many U.S. cities are teaming up with ride-hailing companies to provide on-demand public transit, as well as so-called first- and last-mile connections to transit services. These offerings appeal to riders’ desire for individual flexibility. By connecting ride-hailing apps with public buses and rail, cities can help residents seamlessly move from one form of transportation to another.
Among many examples, in mid-2017 Capital Metro, the regional public transit agency for Austin, Texas, piloted the Pickup app, which allows customers to request rides to anywhere within its service zone in a section of northeast Austin from their phones. In Central Florida, five cities have launched a unique pilot program that offers discounted intercity Uber trips. And the city of Centennial, Colorado recently partnered with Lyft to provide transit users free trips to and from their Dry Creek light rail station.
Another option is offering fixed-route, on-demand bus service, like Ford’s Chariot, which is currently available in New York City, Austin, Seattle and San Francisco. This approach, which is a cross between a ride-hailing app and a bus route, provides more flexibility than traditional public transit while keeping costs low. Chariot operates during commuter hours, guarantees riders a seat once they reserve a ride online, and accepts employer-paid commuter benefits. Not to be left behind, Lyft and Uber are also trying to fill this hybrid bus/on-demand type service with Lyft Shuttle and UberPool.
This idea is not as new as it may seem. For years Americans have relied on a dependable on-demand, door-to-door public transportation system: The yellow school bus. According to the American School Bus Council, every school day in 2015 nearly 484,000 school buses transported 27 million children to and from school and school-related activities.
However, most school buses are used only twice a day, in the early morning and again in the afternoon. Local governments, transit agencies and private enterprises should consider partnering with school systems to turn school buses into on-demand transit services during idle hours.
We can also look to other countries for innovative ideas, such as colectivos – buses in South America that operate as shared taxis running on fixed routes. Via, a new ride-hailing vanpool service operating in New York City, Chicago and Washington, D.C., was inspired by “sherut” shared taxis in Israel. Other forms of informal transit, such as Thailand’s tuk-tuks or jeepneys in the Philippines, may also inspire ways of filling transit gaps here in the United States. The beauty of Uberizing transportation services is that it can take many different forms.
Importantly, Uberization is not a replacement for traditional public transit. While there is some indication that ride-hailing apps reduce transit ridership, shared mobility services actually complement public transit….(More)”
Spotting the Patterns: 2017 Trends in Design Thinking
Andy Hagerman at Stanford Social Innovation Review: “Design thinking: It started as an academic theory in the 60’s, a notion of starting to look at broader types of challenges with the intention and creativity that designers use to tackle their work. It gained widespread traction as a product design process, has been integrated into culture change initiatives of some of the world’s most important organizations and governments, and has been taught in schools kindergarten to grad school. It’s been celebrated, criticized, merged with other methodologies, and modified for nearly every conceivable niche.
Regardless of what side of those perspectives you fall on, it’s undeniable that design thinking is continuing to grow and evolve. Looking across the social innovation landscape today, we see a few patterns that, taken together, suggest that social innovators continue to see great promise in design thinking. They are working to find ways to make it yield real performance gains for their organizations and clients.
From design thinking to design doing
Creative leaders have moved beyond increasing people’s awareness of design thinking to actively seeking concrete opportunities for using it. One of the principal drivers of this shift has been the need to demonstrate value and return on investment from design-thinking initiatives—something people have talked about for years. (Ever heard the question, “Is design thinking just the next fad?”) Social sector organizations, in particular, stand to benefit from the shift from design thinking to design doing. Timelines for getting things built in the social sector are often slow, due to legitimate constraints of responsibly doing impact work, as well as to legacy practices and politics. As long as organizations use design thinking responsibly and acknowledge the broader systems in which new ideas live, some of the emerging models can help them move projects along more quickly and gain greater stakeholder participation….
Building cultures around design thinking
As design thinking has proliferated, many organizational leaders have moved from replicating the design thinking programs of academic institutions like the Stanford d.School or foundational agencies like IDEO to adapting the methodology to their own goals, external environments, and organizational cultures.
One organization that has particularly inspired us is Beespace, a New York City-based social-impact foundation. Beespace has designed a two-year program that helps new organizations not only get off the ground, but also create the conditions for breakthrough innovation. To create this program, which combines deep thinking, impact assessment, and rapid prototyping, Beespace’s leadership asked itself what tools it would need, and came up with a mix that included not just design thinking, but also disciplines of behavioral science and systems thinking, and tools stemming from emotional intelligence and theory of change….
Empowering the few to shift the many
We have seen a lot of interest this year in “train the trainer” programs, particularly from organizations realizing the value of developing their internal capabilities to reduce reliance on outside consultants. Such development often entails focusing on the few people in the organization who are highly capable of instigating major change, as opposed to spreading awareness among the many. It takes time and resources, but the payoff is well worth it from both cultural and operational perspectives….(More)”.
Open data is shaking up civic life in eastern Europe
Anna Sienicka in the Financial Times: “I often imagine how different the world would look if citizens and social activists were able to fully understand and use data, and new technologies. Unfortunately, the entry point to this world is often inaccessible for most civil society groups…
The concept of open data has revolutionised thinking about citizens’ participation in civic life. Since the fall of communism, citizens across central and eastern Europe have been fighting for more transparent and responsive governments, and to improve collaboration between civil society and the public sector. When an institution makes its data public, it is a sign that it is committed to being transparent and accountable. A few cities have opened up data about budget spending, for example, but these remain the exception rather than the rule. Open data provides citizens with a tool to directly engage in civic life. For example, they can analyse public expenses to check how their taxes are used, track their MP’s votes or monitor the legislative process….
One of the successful projects in Ukraine is the Open School app, which provides reviews and ratings of secondary schools based on indicators such as the number of pupils who go on to university, school subject specialisations and accessibility. It allows students and parents to make informed decisions about their educational path… Another example comes from the Serbian city of Pancevo, where a maths teacher and a tax inspector have worked together to help people navigate the tax system. The idea is simple: the more people know about taxes, the less likely they are to unconsciously violate the law. Open Taxes is a free, web-based, interactive guide to key national and local taxes…(More)”
Creative campaign helps earthquake victims
Springwise: “There were many offers of help after the shocking earthquake in Mexico on 19th September, but two creative directors from Mexico City agency Anonimo decided to do something a bit different. They created Arriba Mexico (which roughly translates as Up With Mexico), a website that initially looks very similar to a home rental site such as Airbnb, but rather than paying to stay in the home, the money paid actually goes directly to help those affected.
The site lists a number of properties destroyed in the earthquake, along with a description and photographs. Titles like ‘Rent a Loft in the Roma Neighborhood’ and ‘Stay in a Room in the Heart of Chiapas’ lead through to a description of the property and the price per night’s stay – which the site naturally informs is a symbolic stay. The user picks the property and the number of nights they’d like to stay for, and the total figure is their donation. 100 percent of the money raised goes directly to CADENA, a disaster relief charity. Some of the money was spent on shelters to provide temporary accommodation, while the eventual aim is to use the remaining funds to rebuild homes in the most heavily damaged areas of Mexico City, Puebla, Oaxaca and Chiapas. At the time of writing, the total money donated was just over USD 473,500. Over 350 died in the earthquake, which registered 8.1 on the Richter scale. Many organizations, governments and charities from all over the world have donated money and time to help the people of Mexico rebuild their lives.
Many innovators and companies are working hard to help those effected by natural disasters. One company in India has produced a modular home that’s built to withstand earthquakes, and MyShake is an app that helps people prepare for earthquakes….(More)”.