Dubai Data Releases Findings of ‘The Dubai Data Economic Impact Report’

Curated on Posted on by Stefaan Verhulst

Press Release: “the ‘Dubai Data Economic Impact Report’…provides the Dubai Government with insights into the potential economic impacts of opening and sharing data and includes a methodology for more rigorous measurement of the economic impacts of open and shared data, to allow regular assessment of the actual impacts in the future.

The study estimates that the opening and sharing of government and private sector data will potentially add a total of 10.4 billion AED Gross Value Added (GVA) impact to Dubai’s economy annually by 2021. Opening government data alone will result in a GVA impact of 6.6 billion AED annually as of 2021. This is equivalent to approximately 0.8% to 1.2% of Dubai’s forecasted GDP for 2021. Transport, storage, and communications are set to be the highest contributor to this potential GVA of opening government data, accounting for (27.8% or AED1.85 bn) of the total amount, followed by public administration (23.6% or AED 1.57 bn); wholesale, retail, restaurants, and hotels (13.7% or AED 908 million); real estate (9.6% or AED 639 million); and professional services (8.9% or AED 588 million). Finance and insurance, meanwhile, is calculated to make up 6.5% (AED 433 million) of the GVA, while mining, manufacturing, and utilities (6% or AED 395 million); construction (3.5% or AED 230 million); and entertainment and arts (0.4% or AED27 million) account for the remaining proportion.

This economic impact will be realized through the publication, exchange, use and reuse of Dubai data. The Dubai Data Law of 2015 mandates that data providers publish open data and exchange shared data. It defines open data as any Dubai data which is published and can be downloaded, used and re-used without restrictions by all types of users, while shared data is the data that has been classified as either confidential, sensitive, or secret, and can only be accessed by other government entities or by other authorised persons. The law pertains to local government entities, federal government entities which have any data relating to the emirate, individuals and companies who produce, own, disseminate, or exchange any data relating to the emirate. It aims to realise Dubai’s vision of transforming itself into a smart city, manage Dubai Data in accordance with a clear and specific methodology that is consistent with international best practices, integrate the services provided by federal and local government entities, and optimise the use of the data available to data providers, among other objectives….

The study identifies several stakeholders  involved in the use and reuse of open and shared data. These stakeholders – some of whom are qualified as “data creators” – play an important role in the process of generating the economic impacts. They include: data enrichers, who combine open data with their own sources and/or knowledge; data enablers, who do not profit directly from the data, but do so via the platforms and technologies they are provided on; data developers, who design and build Application Programming Interfaces (APIs); and data aggregators, who collect and pool data, providing it to other stakeholders….(More)”

Updated N.Y.P.D. Anti-Crime System to Ask: ‘How We Doing?’

Curated on Posted on by Stefaan Verhulst

Al Baker in the New York Times: “It was a policing invention with a futuristic sounding name — CompStat — when the New York Police Department introduced it as a management system for fighting crime in an era of much higher violence in the 1990s. Police departments around the country, and the world, adapted its system of mapping muggings, robberies and other crimes; measuring police activity; and holding local commanders accountable.

Now, a quarter-century later, it is getting a broad reimagining and being brought into the mobile age. Moving away from simple stats and figures, CompStat is getting touchy-feely. It’s going to ask New Yorkers — via thousands of questions on their phones — “How are you feeling?” and “How are we, the police, doing?”

Whether this new approach will be mimicked elsewhere is still unknown, but as is the case with almost all new tactics in the N.Y.P.D. — the largest municipal police force in the United States by far — it will be closely watched. Nor is it clear if New Yorkers will embrace this approach, reject it as intrusive or simply be annoyed by it.

The system, using location technology, sends out short sets of questions to smartphones along three themes: Do you feel safe in your neighborhood? Do you trust the police? Are you confident in the New York Police Department?

The questions stream out every day, around the clock, on 50,000 different smartphone applications and present themselves on screens as eight-second surveys.

The department believes it will get a more diverse measure of community satisfaction, and allow it to further drive down crime. For now, Police Commissioner James P. O’Neill is calling the tool a “sentiment meter,” though he is open to suggestions for a better name….(More)”.

Going Digital: Restoring Trust In Government In Latin American Cities

Curated on Posted on by Stefaan Verhulst

Carlos Santiso at The Rockefeller Foundation Blog: “Driven by fast-paced technological innovations, an exponential growth of smartphones, and a daily stream of big data, the “digital revolution” is changing the way we live our lives. Nowhere are the changes more sweeping than in cities. In Latin America, almost 80 percent of the population lives in cities, where massive adoption of social media is enabling new forms of digital engagement. Technology is ubiquitous in cities. The expectations of Latin American “digital citizens” have grown exponentially as a result of a rising middle class and an increasingly connected youth.

This digital transformation is recasting the relation between states and citizens. Digital citizens are asking for better services, more transparency, and meaningful participation. Their rising expectations concern the quality of the services city governments ought to provide, but also the standards of integrity, responsiveness, and fairness of the bureaucracy in their daily dealings. A recent study shows that citizens’ satisfaction with public services is not only determined by the objective quality of the service, but also their subjective expectations and how fairly they consider being treated….

New technologies and data analytics are transforming the governance of cities. Digital-intensive and data-driven innovations are changing how city governments function and deliver services, and also enabling new forms of social participation and co-creation. New technologies help improve efficiency and further transparency through new modes of open innovation. Tech-enabled and citizen-driven innovations also facilitate participation through feedback loops from citizens to local authorities to identify and resolve failures in the delivery of public services.

Three structural trends are driving the digital revolution in governments.

  1. The digital transformation of the machinery of government. National and city governments in the region are developing digital strategies to increase connectivity, improve services, and enhance accountability. According to a recent report, 75 percent of the 23 countries surveyed have developed comprehensive digital strategies, such as Uruguay Digital, Colombia’s Vive Digital or Mexico’s Agenda Digital, that include legally recognized digital identification mechanisms. “Smart cities” are intensifying the use of modern technologies and improve the interoperability of government systems, the backbone of government, to ensure that public services are inter-connected and thus avoid having citizens provide the same information to different entities. An important driver of this transformation is citizens’ demands for greater transparency and accountability in the delivery of public services. Sixteen countries in the region have developed open government strategies, and cities such as Buenos Aires in Argentina, La Libertad in Peru, and Sao Paolo in Brazil have also committed to opening up government to public scrutiny and new forms of social participation. This second wave of active transparency reforms follows a first, more passive wave that focused on facilitating access to information.
  1. The digital transformation of the interface with citizens. Sixty percent of the countries surveyed by the aforementioned report have established integrated service portals through which citizens can access online public services. Online portals allow for a single point of access to public services. Cities, such as Bogotá and Rio de Janeiro, are developing their own online service platforms to access municipal services. These innovations improve access to public services and contribute to simplifying bureaucratic processes and cutting red-tape, as a recent study shows. Governments are resorting to crowdsourcing solutions, open intelligence initiatives, and digital apps to encourage active citizen participation in the improvement of public services and the prevention of corruption. Colombia’s Transparency Secretariat has developed an app that allows citizens to report “white elephants” — incomplete or overbilled public works. By the end of 2015, it identified 83 such white elephants, mainly in the capital Bogotá, for a total value of almost $500 million, which led to the initiation of criminal proceedings by law enforcement authorities. While many of these initiatives emerge from civic initiatives, local governments are increasingly encouraging them and adopting their own open innovation models to rethink public services.
  1. The gradual mainstreaming of social innovation in local government. Governments are increasingly resorting to public innovation labs to tackle difficult problems for citizens and businesses. Governments innovation labs are helping address “wicked problems” by combining design thinking, crowdsourcing techniques, and data analytics tools. Chile, Colombia, Mexico, Brazil, and Uruguay, have developed such social innovation labs within government structures. As a recent report notes, these mechanisms come in different forms and shapes. Large cities, such as Buenos Aires, Mexico City, Quito, Rio de Janeiro, and Montevideo, are at the forefront of testing such laboratory mechanisms and institutionalizing tech-driven and citizen-centered approaches through innovation labs. For example, in 2013, Mexico City created its Laboratorio para la Ciudad, as a hub for civic innovation and urban creativity, relying on small-case experiments and interventions to improve specific government services and make local government more transparent, responsive, and receptive. It spearheaded an open government law for the city that encourages residents to participate in the design of public policies and requires city agencies to consider those suggestions…..(More)”.

What data do we want? Understanding demands for open data among civil society organisations in South Africa

Curated on Posted on by Stefaan Verhulst

Report by Kaliati, Andrew; Kachieng’a, Paskaliah and de Lanerolle, Indra: “Many governments, international agencies and civil society organisations (CSOs) support and promote open data. Most open government data initiatives have focused on supply – creating portals and publishing information. But much less attention has been given to demand – understanding data needs and nurturing engagement. This research examines the demand for open data in South Africa, and asks under what conditions meeting this demand might influence accountability. Recognising that not all open data projects are developed for accountability reasons, it also examines barriers to using government data for accountability processes. The research team identified and tested ‘use stories’ and ‘use cases’. How did a range of civil society groups with an established interest in holding local government accountable use – or feel that they could use – data in their work? The report identifies and highlights ten broad types of open data use, which they divided into two streams: ‘strategy and planning’ – in which CSOs used government data internally to guide their own actions; and ‘monitoring, mobilising and advocacy’ – in which CSOs undertake outward-facing activities….(More)”

SeeClickFix Empowers Citizens by Connecting Them to Their Local Governments

Curated on Posted on by Stefaan Verhulst

Paper by Ben Berkowitz and Jean-Paul Gagnon in Democratic Theory: “SeeClickFix began in 2009 when founder and present CEO Ben Berkowitz spotted a piece of graffiti in his New Haven, Connecticut, neighborhood. After calling numerous departments at city hall in a bid to have the graffiti removed, Berkowitz felt no closer to fixing the problem. Confused and frustrated, his emotions resonated with what many citizens in real- existing democracies feel today (Manning 2015): we see problems in public and want to fix them but can’t. This all too habitual inability for “common people” to fix problems they have to live with on a day-to-day basis is a prelude to the irascible citizen (White 2012), which, according to certain scholars (e.g., Dean 1960; Lee 2009), is itself a prelude to political apathy and a citizen’s alienation from specific political institutions….(More)”

Minecraft in urban planning: how digital natives are shaking up governments

Curated on Posted on by Stefaan Verhulst

 in The Guardian: “When we think of governments and technology, the image that springs to mind is more likely to be clunky computers and red tape than it is nimble innovators.

But things are changing. The geeks in jeans are making their way into government and starting to shake things up.

New ideas are changing the way governments use technology – whether that’s the UK’s intelligence organisation GCHQ finding a secure way to use the instant messenger Slack or senior mandarins trumpeting the possibilities of big data.

Governments are also waking up to the idea that the public are not only users, but also a powerful resource – and that engaging them online is easier than ever before. “People get very excited about using technology to make a real impact in the world,” says Chris Lintott, the co-founder of Zooniverse, a platform that organisations can use to develop their own citizen science projects for everything from analysing planets to spotting penguins.

For one of these projects, Old Weather, Zooniverse is working with the UK Met Office to gather historic weather data from ancient ships’ logs. At the same time, people helping to discover the human stories of life at sea. “Volunteers noticed that one admiral kept turning up on ship after ship after ship,” says Lintott. “It turned out he was the guy responsible for awarding medals!”

The National Archives in the US has similarly been harnessing the power of people’s curiosity by asking them to transcribe and digitise, handwritten documents through its Citizen Archivist project….

The idea for the Järviwiki, which asks citizens to log observations about Finland’s tens of thousands of lakes via a wiki service, came to Lindholm one morning on the way into work….

The increase in the number of digital natives in governments not only brings in different skills, it also enthuses the rest of the workforce, and opens their eyes to more unusual ideas.

Take Block by Block, which uses the game Minecraft to help young people show city planners how urban spaces could work better for them.

A decade ago it would have been hard to imagine a UN agency encouraging local governments to use a game to re-design their cities. Now UN-Habitat, which works with governments to promote more sustainable urban environments, is doing just that….

In Singapore, meanwhile – a country with densely populated cities and high volumes of traffic – the government is using tech to do more than manage information. It has created an app, MyResponder, that alerts a network of more than 10,000 medically trained volunteers to anyone who has a heart attack nearby, sometimes getting someone to the scene faster than the ambulance can get through the traffic.

The government is now piloting an expansion of the project by kitting out taxis with defibrillators and giving drivers first aid training, then linking them up to the app.

It’s examples like these, where governments use technology to bring communities together, that demonstrates the benefit of embracing innovation. The people making it happen are not only improving services for citizens – their quirky ideas are breathing new life into archaic systems…(More)“

NYC’s New Tech to Track Every Homeless Person in the City

Curated on Posted on by Stefaan Verhulst

Wired: “New York is facing a crisis. The city that never sleeps has become the city with the most people who have no home to sleep in. As rising rents outpace income growth across the five boroughs, some 62,000 people, nearly 40 percent of them children, live in homeless shelters—rates the city hasn’t seen since the Great Depression.

As New York City Mayor Bill de Blasio faces reelection in November, his reputation and electoral prospects depend in part on his ability to reverse this troubling trend. In the mayor’s estimation, combatting homelessness effectively will require opening 90 new shelters across the city and expanding the number of outreach workers who canvass the streets every day offering aid and housing. The effort will also require having the technology in place to ensure that work happens as efficiently as possible. To that end, the city is rolling out a new tool, StreetSmart, aims to give city agencies and non-profit groups a comprehensive view of all of the data being collected on New York’s homeless on a daily basis.

Think of StreetSmart as a customer relationship management system for the homeless. Every day in New York, some 400 outreach workers walk the streets checking in on homeless people and collecting information about their health, income, demographics, and history in the shelter system, among other data points. The workers get to know this vulnerable population and build trust in the hope of one day placing them in some type of housing.

StreetSmart-Dashboard.jpg

NYC DEPARTMENT OF HOMELESS SERVICES

Traditionally, outreach workers have entered information about every encounter into a database, keeping running case files. But those databases never talked to each other. One outreach worker in the Bronx might never know she was talking to the same person who’d checked into a Brooklyn shelter a week prior. More importantly, the worker might never know why that person left. What’s more, systems used by city agencies and non-profits seldom overlapped, complicating efforts to keep track of individuals….

The big promise of StreetSmart extends beyond its ability to help outreach workers in the moment. The aggregation of all this information could also help the city proactively design fixes to problems it wouldn’t have otherwise seen. The tool has a map feature that shows where encampments are popping up and where outreach workers are having the most interactions. It can also be used to assess how effective different housing facilities are at keeping people off the streets….(More)”.

Community-based app gets Londoners walking

Curated on Posted on by Stefaan Verhulst

Springwise: “Apps that measure a user’s exercise have been 10-a-penny for some years, but Go Jauntly is set to offer something brand new and leans much more into crowdsourcing than its rivals. Launched by a new start-up of nature-loving digital experts, and co-developed with Transport for London, Go Jauntly is a community-based initiative that’s as much about exploration and sharing with fellow jaunt-lovers. It also had £10,000 backing from the Ordnance Survey’s Geovation fund that helps start ups using geo-based technology. Big players are involved.

It’s directly tapped into TFL’s dynamic open data, and keeps users informed of everything from congestion to pollution. According to statistics, some 3.6 million journeys a day are made in London using cars and public transport, all of which could have been walked.

“We’re hoping that with Go Jauntly we’re creating technology for good that has a positive impact on society from a health, wellness and environmental perspective,” explains Hana Sutch, CEO and co-founder. “We wanted to start something that would get people out of the house and more active. Our team at Go Jauntly are all nature-loving city dwellers who spend too much of our time deskbound and wanted to be a bit more active.”

Go Jauntly is available now on the App Store with a variety of walks including Richmond and Regent’s Parks, plus a selection of South East London’s cemeteries. This isn’t just a London-centric innovation, anyone in the UK can download it, walk-the-walk, and share their jaunt. The company is hoping to get an Android version out by the end of the year.

Other apps that encourage walking include Norway’s Traffic Agent, and the UK’s Walkability was also designed to get users on the hoof….(More)”

A simple reward system could make crowds a whole lot wiser

Curated on Posted on by Stefaan Verhulst

 at The Conversation: “There’s a problem with the wisdom of crowds. Market economies and democracies rely on the idea that whole populations know more about what is best for them than a small elite group. This knowledge is potentially so powerful it can even predict the future through stock markets, betting exchanges and special investment vehicles called prediction markets.

These markets allow people to trade “shares” in possible future outcomes, such as the winner of upcoming elections. Anyone with new information about the future has a financial incentive to spread it by buying these shares. Prediction markets now routinely inform bookmakers odds and are quoted in news coverage of elections alongside more traditional opinion polls.

But prediction markets are having a crisis of confidence in the abilities of the crowd. They have been systematically wrong about a series of high profile political decisions, including the UK general election of 2015, the Brexit referendum and the US presidential election of 2016.

We shouldn’t expect perfect accuracy on every occasion, just as we know opinion polls are often flawed. But to be wrong so consistently about such prominent events points to possible flaws in the assumptions we make about crowd intelligence. For example, people don’t always act on the information they have and so it might never become part of the crowd’s decision. The dynamics of crowds and markets might also stop people from paying attention to some sources of information at all.

However, there might be a way forward. My colleagues and I have come up with a model that overcomes this problem by giving people a incentive to seek out new sources of information, and an extra reason to share it.

An important question for markets is “where do individuals get their information?” Research shows that our opinions and activities very often match those of our peers. We also tend to look for information in the most obvious places, in line with everyone else.

To give an example, if you look around on any public transport in the City of London you’ll probably see people holding copies of the Financial Times. This is a problem because if everyone has the same information, the crowd is no smarter than a single individual. Studies show that having a diverse collection of opinions, especially including minority views, is crucial for creating a smart group.

So why do we tend to narrow the sources of our opinions? One reason is because we have an innate desire to imitate our peers, to behave in ways that are safe and acceptable within our community. But it may also be because of a rational, profit-seeking motivation.

We studied how theoretical profit-motivated people behave when faced with the types of rewards seen in market-like situations. To do this, we created a computer simulation of a prediction market, where people received a reward for making correct predictions. Rewards were larger when fewer people guessed the right answer, just like in a prediction market or a betting exchange.

The reward an individual received was a fixed amount divided by the number of other people who made a correct prediction. This was supposed to give people an incentive to look for right answers that other people wouldn’t find. But we found that people still gravitated towards a very small subset of the available information – just like London bankers with their copies of the Financial Times.

The more complex the situation was, the smaller the percentage of available information people actually used. The problem was that the more niche, unused information, though it might be useful to the group, was so rarely useful to the individual that possessed it that there was no incentive for them to seek it out….(More)”

Citizen-generated data in the information ecosystem

Curated on Posted on by Stefaan Verhulst

Ssanyu Rebecca at Making All Voices Count: “The call for a data revolution by the UN Secretary General’s High Level Panel in the run up to Agenda 2030 stimulated debate and action in terms of innovative ways of generating and sharing data.

Since then, technological advances have supported increased access to data and information through initiatives such as open data platforms and SMS-based citizen reporting systems. The main driving force for these advances is for data to be timely and usable in decision-making. Among the several actors in the data field are the proponents of citizen-generated data (CGD) who assert its potential in the context of the sustainable development agenda.

Nevertheless, there is need for more evidence on the potential of CGD in influencing policy and service delivery, and contributing to the achievement of the sustainable development goals. Our study on Citizen-generated data in the information ecosystem: exploring links for sustainable development sought to obtain answers. Using case studies on the use of CGD in two different scenarios in Uganda and Kenya, Development Research and Training (DRT) and Development Initiatives (DI) collaborated to carry out this one-year study.

In Uganda, we focused on a process of providing unsolicited citizen feedback to duty- bearers and service providers in communities. This was based on the work of Community Resource Trackers, a group of volunteers supported by DRT in five post-conflict districts (Gulu, Kitgum, Pader, Katakwi and Kotido) to identify and track community resources and provide feedback on their use. These included financial and in-kind resources, allocated through central and local government, NGOs and donors.

In Kenya, we focused on a formalised process of CGD involving the Ministry of Education and National Taxpayers Association. The School Report Card (SRC) is an effort to increase parental participation in schooling. SRC is a scorecard for parents to assess the performance of their school each year in ten areas relatingto the quality of education.

What were the findings?

The two processes provided insights into the changes CGD influences in the areas of  accountability, resource allocation, service delivery and government response.

Both cases demonstrated the relevance of CGD in improving service delivery. They showed that the uptake of CGD and response by government depends significantly on the quality of relationships that CGD producers create with government, and whether the initiatives relate to existing policy priorities and interests of government.

The study revealed important effects on improving citizen behaviours. Community members who participated in CGD processes, understood their role as citizens and participated fully in development processes, with strong skills, knowledge and confidence.

The Kenya case study revealed that CGD can influence policy change if it is generated and used at large scale, and in direct linkage with a specific sector; but it also revealed that this is difficult to measure.

In Uganda we observed distinct improvements in service delivery and accessibility at the local level – which was the motivation for engaging in CGD in the first instance….(More) (Full Report)”.