Solving Public Problems

Curated on Posted on by Stefaan Verhulst

Book by Beth Simone Noveck (The GovLab): “The challenges societies face today, from inequality to climate change to systemic racism, cannot be solved with yesterday’s toolkit. Solving Public Problems shows how readers can take advantage of digital technology, data, and the collective wisdom of our communities to design and deliver powerful solutions to contemporary problems.  
 
Offering a radical rethinking of the role of the public servant and the skills of the public workforce, this book is about the vast gap between failing public institutions and the huge number of public entrepreneurs doing extraordinary things—and how to close that gap.  
 
Drawing on lessons learned from decades of advising global leaders and from original interviews and surveys of thousands of public problem solvers, Beth Simone Noveck provides a practical guide for public servants, community leaders, students, and activists to become more effective, equitable, and inclusive leaders and repair our troubled, twenty-first-century world….(More)”

Take the free online course presented by The GovLab at the NYU Tandon School of Engineering.

The Social Sector Needs a Meta Movement

Curated on Posted on by Stefaan Verhulst

Essay by Laura Deaton: “Imagine a world where the social sector exercises the full measure of its power and influence, fueled by its more than 12 million employees and 64 million volunteers. Imagine people who are fighting for living wages, women’s rights, early childhood education, racial justice, and climate action locking arms and pushing for broad social and environmental progress. Imagine a movement of movements with a bold, integrated policy agenda that drives real progress toward a more healthy, sustainable, resilient, and equitable world—not in some utopian future, but in the next decade.

If we click the heels of our ruby slippers together, we can go to that place.

OK, it’s not quite that easy. But we already have what we need to make it happen: the people, organizational models, and money. All of us—nonprofits, activists, funders, capacity builders, and knowledge providers—need to summon the vision and willingness to reach beyond our current bounds. And then we need to just do it.

Right now, we’re living in a social sector version of the tragedy of the commons, with organizations and coalitions pursuing their goals in silos and advocating only for their own narrow band of policy prescriptions. This problem is deep and wide—it’s happening both within and across movements—and it draws down the power of the sector as a whole. It’s time—actually well past time—to apply tried-and-true templates for grassroots movement building to the entire social sector and create demand for public policy changes that will move the needle toward long-term shared prosperity.

This involves a shift in mindset—from seeing our organizations as doing one thing (“We advocate for people experiencing homelessness”) to seeing them as part of a bigger thing (“We’re engaged in a movement that advocates for social and environmental justice”). Much as layers of identities make up our whole selves, this shift stands to weave all the strands of activism and service into our sector’s self-conception. From there, we can build an advocacy network that connects currently disparate movements and aligns agendas in pursuit of common goals. This requires action in the following areas: ramping up support for grassroots initiatives; coalescing behind a common goals framework; and designing a network support system that has regional, statewide, national, and potentially global scale….(More)”.

The real-life plan to use novels to predict the next war

Curated on Posted on by Stefaan Verhulst

Philip Oltermann at The Guardian: “…The name of the initiative was Project Cassandra: for the next two years, university researchers would use their expertise to help the German defence ministry predict the future.

The academics weren’t AI specialists, or scientists, or political analysts. Instead, the people the colonels had sought out in a stuffy top-floor room were a small team of literary scholars led by Jürgen Wertheimer, a professor of comparative literature with wild curls and a penchant for black roll-necks….

But Wertheimer says great writers have a “sensory talent”. Literature, he reasons, has a tendency to channel social trends, moods and especially conflicts that politicians prefer to remain undiscussed until they break out into the open.

“Writers represent reality in such a way that their readers can instantly visualise a world and recognise themselves inside it. They operate on a plane that is both objective and subjective, creating inventories of the emotional interiors of individual lives throughout history.”…

In its bid for further government funding, Wertheimer’s team was up against Berlin’s Fraunhofer Institute, Europe’s largest organisation for applied research and development services, which had been asked to run the same pilot project with a data-led approach. Cassandra was simply better, says the defence ministry official, who asked to remain anonymous.

“Predicting a conflict a year, or a year and a half in advance, that’s something our systems were already capable of. Cassandra promised to register disturbances five to seven years in advance – that was something new.”

The German defence ministry decided to extend Project Cassandra’s funding by two years. It wanted Wertheimer’s team to develop a method for converting literary insights into hard facts that could be used by military strategists or operatives: “emotional maps” of crisis regions, especially in Africa and the Middle East, that measured “the rise of violent language in chronological order”….(More)“

Virtual Juries

Curated on Posted on by Stefaan Verhulst

Paper by Valerie P. Hans: “The introduction of virtual or remote jury trials in response to the COVID-19 pandemic constitutes a remarkable natural experiment with one of our nation’s central democratic institutions. Although it is not a tightly controlled experimental study, real world experiences in this natural experiment offer some insights about how key features of trial by jury are affected by a virtual procedure. This article surveys the landscape of virtual jury trials. It examines the issues of jury representativeness, the adequacy of virtual jury selection, the quality of decision making, and the public’s access to jury trial proceedings. Many have expressed concern that the digital divide would negatively affect jury representativeness. Surprisingly, there is some preliminary evidence that suggests that virtual jury selection procedures lead to jury venires that are as diverse, if not more diverse, than pre-pandemic jury venires. Lawyers in a demonstration project reacted favorably to virtual voir dire when it was accompanied by expansive pretrial juror questionnaires and the opportunity to question prospective jurors. A number of courts provided public access by live streaming jury trials. How a virtual jury trial affects jurors’ interpretations of witness testimony, attorney arguments, and jury deliberation remain open questions….(More)”

Is there a role for consent in privacy?

Curated on Posted on by Stefaan Verhulst

Article by Robert Gellman: “After decades, we still talk about the role of notice and choice in privacy. Yet there seems to be broad recognition that notice and choice do nothing for the privacy of consumers. Some American businesses cling to notice and choice because they hate all the alternatives. Some legislators draft laws with elements of notice and choice, either because it’s easier to draft a law that way, because they don’t know any better or because they carry water for business.

For present purposes, I will talk about notice and choice generically as consent. Consent is a broader concept than choice, but the difference doesn’t matter for the point I want to make. How you frame consent is complex. There are many alternatives and many approaches. It’s not just a matter of opt-in or opt-out. While I’m discarding issues, I also want to acknowledge and set aside the eight basic Fair Information Practices. There is no notice and choice principle in FIPS, and FIPs are not specifically important here.

Until recently, my view was that consent in almost any form is pretty much death for consumer privacy. No matter how you structure it, websites and others will find a way to wheedle consent from consumers. Those who want to exploit consumer data will cajole, pressure, threaten, mystify, obscure, entice or otherwise coax consumers to agree.

Suddenly, I’m not as sure of my conclusion about consent. What changed my mind? There is a new data point from Apple’s App Tracking Transparency framework. Apple requires mobile application developers to obtain opt-in consent before serving targeted advertising via Apple’s Identifier for Advertisers. Early reports suggest consumers are saying “NO” in overwhelming numbers — overwhelming as in more than 90%.

It isn’t this strong consumer reaction that makes me think consent might possibly have a place. I want to highlight a different aspect of the Apple framework….(More)”.

ASEAN Data Management Framework

Curated on Posted on by Stefaan Verhulst

ASEAN Framework: “Due to the growing interactions between data, connected things and people, trust in data has become the pre-condition for fully realising the gains of digital transformation. SMEs are threading a fine line between balancing digital initiatives and concurrently managing data protection and customer privacy safeguards to ensure that these do not impede innovation. Therefore, there is a motivation to focus on digital data governance as it is critical to boost economic integration and technology adoption across all sectors in the ten ASEAN Member States (AMS).
To ensure that their data is appropriately managed and protected, organisations need to know what levels of technical, procedural and physical controls they need to put in place. The categorisation of datasets help organisations manage their data assets and put in place the right level of controls. This is applicable for both data at rest as well as data in transit. The establishment of an ASEAN Data Management Framework will promote sound data governance practices by helping organisations to discover the datasets they have, assign it with the appropriate categories, manage the data, protect it accordingly and all these while continuing to comply with relevant regulations. Improved governance and protection will instil trust in data sharing both between organisations and between countries, which will then promote the growth of trade and the flow of data among AMS and their partners in the digital economy….(More)”

A Literature Review of E-government Services with Gamification Elements

Curated on Posted on by Stefaan Verhulst

Paper by Ruth S. Contreras-Espinosa and Alejandro Blanco-M: “Many democracies face breaches of communication between citizens and political representatives, resulting in low engagement in political decision-making and public consultations. Gamification strategies can be implemented to generate constructive relationships and increase citizens’ motivation and participation by including positive experiences like achievements. This document contains a literature review of the gamification topic, providing a conceptual background, and presenting a selection and analysis of the applications to e-government services. The study characterises gamification element usage and highlights the need for a standardised methodology during element selection. Three research gaps were identified, with a potential impact on future studies and e-government applications….(More)”.

Google launches new search tool to help combat food insecurity

Curated on Posted on by Stefaan Verhulst

Article by Andrew J. Hawkins: “Google announced a new website designed to be a “one-stop shop” for people with food insecurity. The “Find Food Support” site includes a food locator tool powered by Google Maps which people can use to search for their nearest food bank, food pantry, or school lunch program pickup site in their community.

Google is working with non-profit groups like No Kid Hungry and FoodFinder, as well as the US Department of Agriculture, to aggregate 90,000 locations with free food support across all 50 states — with more locations to come.

The new site is a product of Google’s newly formed Food for Good team, formerly known as Project Delta when it was headquartered at Alphabet’s X moonshot division. Project Delta’s mission is to “create a smarter food system,” which includes standardizing data to improve communication between food distributors to curb food waste….(More)”.

The ‘hidden data’ that could boost the UK’s productivity and job market

Curated on Posted on by Stefaan Verhulst

Report from Learning and Work Institute and Nesta (UK): “… highlights the complexities of labour market data used to support adults in their career planning…

The deficiencies in the UK’s labour market data are illustrated by the experiences of the winners of the CareerTech Challenge Prize, the team developing Bob UK, a tool designed to provide instant, online careers advice and job recommendations based on information about local vacancies and the jobseeker’s skills. The developers attempted to source UK data that directly replicated data sources used to develop the version of Bob which has helped over 250,000 jobseekers in France. However, it became apparent that equivalent sources of data rarely existed. The Bob UK team was able to work around this issue by carefully combining alternative sources of data from a number of UK and non-UK sources.

Many other innovators experienced similar barriers, finding that the publicly available data that could help people to make more informed decisions about their careers is often incomplete, difficult to use and poorly described. The impact of this is significant. A shocking insight from the report is that one solution enabled careers advisors to base course recommendations on labour market information for the first time. Prior to using this tool, such information was too time-consuming for careers advisors to uncover and analyse for it to be of use, and job seekers were given advice that was not based on employer demand for skills…To address this issue of hidden and missing data and unleash the productivity-raising potential of better skills matching, the report makes a series of recommendations, including:

  • The creation of a central labour market data repository that collates publicly available information about the labour market.
  • Public data providers should review the quality and accessibility of the data they hold, and make it easier for developers to use.

The development of better skills and labour market taxonomies to facilitate consistency between sources and enhance data matching…(More)”

Facial Recognition Technology: Federal Law Enforcement Agencies Should Better Assess Privacy and Other Risks

Curated on Posted on by Stefaan Verhulst

Report by the U.S. Government Accountability Office: “GAO surveyed 42 federal agencies that employ law enforcement officers about their use of facial recognition technology. Twenty reported owning systems with facial recognition technology or using systems owned by other entities, such as other federal, state, local, and non-government entities (see figure).

Ownership and Use of Facial Recognition Technology Reported by Federal Agencies that Employ Law Enforcement Officers

HLP_5 - 103705

Note: For more details, see figure 2 in GAO-21-518.

Agencies reported using the technology to support several activities (e.g., criminal investigations) and in response to COVID-19 (e.g., verify an individual’s identity remotely). Six agencies reported using the technology on images of the unrest, riots, or protests following the death of George Floyd in May 2020. Three agencies reported using it on images of the events at the U.S. Capitol on January 6, 2021. Agencies said the searches used images of suspected criminal activity.

All fourteen agencies that reported using the technology to support criminal investigations also reported using systems owned by non-federal entities. However, only one has awareness of what non-federal systems are used by employees. By having a mechanism to track what non-federal systems are used by employees and assessing related risks (e.g., privacy and accuracy-related risks), agencies can better mitigate risks to themselves and the public….GAO is making two recommendations to each of 13 federal agencies to implement a mechanism to track what non-federal systems are used by employees, and assess the risks of using these systems. Twelve agencies concurred with both recommendations. U.S. Postal Service concurred with one and partially concurred with the other. GAO continues to believe the recommendation is valid, as described in the report….(More)”.