The Diffusion and Evolution of 311 Citizen Service Centers in American Cities from 1996 to 2012


PhD thesis by John Christopher O’Byrne: “This study of the diffusion and evolution of the 311 innovation in the form of citizen service centers and as a technology cluster has been designed to help identify the catalysts for the spread of government-to-citizen (G2C) technology in local government in order to better position future G2C technology for a more rapid rate of adoption. The 311 non-emergency number was first established in 1996 and had spread to 80 local governments across the United States by 2012. This dissertation examines: what factors contributed to the adoption of 311 in American local governments over 100,000 in population; how did the innovation diffuse and evolve over time; and why did some governments’ communications with citizens became more advanced than others? Given the problem of determining causality, a three-part research design was used to examine the topic including a historical narrative, logistic regression model, and case studies from Pittsburgh, Minneapolis and St. Louis. The narrative found that the political forces of the federal government, national organizations, and policy entrepreneurs (Karch, 2007) promoted the 311 innovation to solve different problems and that it evolved beyond its original intent.

The logistic regression model found that there was a statistically significant relationship between 311 adoption and the variables of higher population, violent crime rate, and the mayor-council form of government. The case studies revealed that mayors played a strong role in establishing citizen service centers in all three cities while 311 adopter Pittsburgh and non-adopter St. Louis seemed to have more in common in their G2C evolution due to severe budget constraints. With little written about the 311 innovation in academic journals, practitioners and scholars will benefit from understanding the catalysts for the diffusion and evolution of the 311 in order to determine ways to increase the rate of adoption for future G2C communication innovations….(More)”

Aligning Supply and Demand for Better Governance


Findings regarding Open Data in the Open Government Partnership: “Many have predicted that open government data will lead to major gains in political accountability, generate economic value, and improve the quality of government services. Yet, there is a growing consensus among practitioners and experts that, for open data reforms to have strong governance, economic, and social impacts, reforms must do more than make data available and reusable. Government reforms ultimately must aim to provide data that is useful and used. There may be a high opportunity cost to investing in open data in the place of other useful governance reforms….

This paper identifies strong performances and gaps in aligning open data supply and demand. Findings from action plans and IRM reporting reveal the following trends:

  • OGP countries are making more open data commitments in their national action plans, both in absolute numbers and in percentage. This could be good for open data advocates, but may come at the expense of other open government approaches that may be more effective at countering excessive secrecy and corruption.
  • Open data commitments emphasize government supply of data and government coordination mechanisms over identifying and stimulating public demand for data.
  • Among a smaller group of countries, a growing number of commitments aim to align supply and demand by reforming the regulatory framework and by setting up mechanisms to ensure greater demand, such as participatory prioritization processes in which government solicits public input on which data sets to release. However, typical OGP action plans do not show a distinct move toward establishing or implementing the right to request data.
  • There is some evidence that sector-specific approaches to open data see higher rates of implementation than crosscutting and whole-of-government approaches to open data. Commitments emphasize data on budgets, health, natural resources, and aid…. (More)”

Want better science? Quit hoarding data, genetics researchers say


Nidhi Subbaraman at BetaBoston: “When Andrea Downing was 25, she got screened for the BRCA genes known to be associated with a variety of cancers, including breast cancer. Both her great-grandmother and grandmother had been diagnosed with the disease, so the results were no surprise: Downing carried the BRCA1 mutation in her genes. She learned there was a 87 percent chance she would get breast cancer during her lifetime, and 60 percent chance she would get ovarian cancer.
The revelation brought with it a dizzying range of choices. Should she get a mastectomy before the cancer showed? Should she choose to have her ovaries removed? Could she wait until after she had kids?

For the first several years after her diagnosis, Downing sought out support groups, then began booking appointments with researchers and examining the latest literature. “I’m a little different from your usual patient who tested positive,” Downing said. “I wanted to go beyond to challenge myself and understand the science of cancer.”

Then, in 2013, she chanced on was ClinVar, a research database funded by the National Institute of Health that acts as a kind of Wikipedia to catalogue scientific research on mutations in genes. It gave her a roadmap for the research associated with her variant, called C16G.

Downing typed in the letters and numbers of her mutation, and the website spit out a list of companies and labs that have studied her variant. Though much of that information was technical, she said, “the things I do understand about it are very empowering. It’s a starting point to answering questions I don’t know.”

When the database first launched, the idea was that the single repository would present a unified picture of a variant, drawing from all available research that was publicly shared by companies and research labs.

Two years later, the team behind the operation has published a progress report of sorts in the New England Journal of Medicine. They argue that this shared approach is working — doctors and researchers are using the database — and they are advocating for more companies and groups to join the effort to reach a more comprehensive understanding of the variants in disease genes. In particular, they’re challenging companies to be more open with their data, instead of keeping it to themselves….(More)”

Nudging hits Berlin


Hanno Burmester, Philipp Sälhoff  and Marie Wachinger at Policy Network: “Despite suspicion, the nudge theory may have a place in the process of party reform. Ever since Germany’s Kanzleramt published a job ad in 2014 to recruit three behavioural scientists, “nudging” has become a political buzzword in Berlin. For people outside the Berlin bubble, this may come as a surprise: the British government established its Behavioural Insights Team in 2010 (the less Orwellian nickname is the Nudge Unit). The city of Copenhagen followed soon after and started experimenting with the concept in 2012. Still, nudging seems to have only hit Berlin in recent months, sparking fierce debate among political experts, as well as the German public….

It is not surprising, therefore, that the notions of nudging and libertarian paternalism has quickly found its enemies in the German political debate. Libertarianism here is understood as a radical political ideology which, with the disappearance from federal politics of the centre-right liberal FDP with its partly libertarian agenda, has no representatives at all on the national political stage. Paternalism evokes negative political connotations as well. Moreover, in contrast to the United States, extensive government regulation enjoys widespread public acceptance. At the same time, Germans harbour a deep distrust against opaque and/or seemingly manipulative government actions. The concept of nudging, which explicitly acknowledges that its subjects can be unaware of being consciously influenced, thus feeds into a cultural distrust that, with regards to German and European history, is more than understandable.

Interestingly, however, the political left seems less averse to the idea of stimulating behavioural change through government action. For instance, the German minister of justice and consumer protection, the Social Democrat, Heiko Maas, lauded the approach in an op-ed, saying that it would be wise to acknowledge that citizens do not act rationally all the time. Nudging thus could be a wise compromise “between over-regulation of everyday affairs and laissez-faire politics”.

Nudging is more than a tool for governments, though. We believe it offers advantages in fields that, from an ethical perspective, are less controversial. One of those is the reform of political parties. Since August 2014 we have been  developing new approaches and to party reform in our projectLegitimation and Self-efficacy: Impulses for the Future of Party Democracy. The past decades have shown how hard it is to implement structural reforms in political parties, irrespective of the national context. On the left, for instance, the German Social Democratic party shows a remarkable institutional immunity to change, despite a widespread desire for parties to reflect the demands of rapidly changing societies.

Nudging may provide a tool to identify and analyse current practices of exerting political influence, thereby opening new prospects for changing organisational structures….(More)”

World of Labs


NESTA: “Governments across the world are creating innovation teams and labs to help them find new ways of tackling the complex challenges of the 21st century. If you want to get a sense of the scale of this global trend then check out this searchable global map of innovation labs worldwide.

There are about 80 in total represented here – colour-coded for the level of government (blue for local, green for regional, red national and yellow international). In this map I’ve concentrated on labs inside government excluding the dozens of public and social innovation labs (#psilabs) like Nesta, MaRS Solutions Lab or The GovLab that work alongside the public sector though they themselves are outside it. I’ve probably left lots of government i-teams and labs out of this list – so please suggest more and I’ll add them in.

Public innovation labs can claim to be a global movement not just in sheer numbers of teams and labs worldwide but also because of the momentum behind the creation of new ones, at a current rate of least one a month. Though some of the most celebrated examples e.g. Denmark’s MindLab are well into their second decade about a third of the labs set out here have been born in the last two years.

The early wave of scenario-based creative “future centres” (like the Netherlands-based De Werf)  was soon followed by the kind of design-based lab that continues to dominate much of the thinking and practice in the field.  But lately this has been complemented by a new wave of teams using other tools (data and technology or behavioural economics) as well as the more hybrid approach often adopted by innovation delivery teams at a municipal level, particularly in the US. At a global level the shift to a lab-based approach in development policy has been particularly marked….(More)”

Selected Readings on Data Governance


Jos Berens (Centre for Innovation, Leiden University) and Stefaan G. Verhulst (GovLab)

The Living Library’s Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works on the topic of data governance was originally published in 2015.

Context
The field of Data Collaboratives is premised on the idea that sharing and opening-up private sector datasets has great – and yet untapped – potential for promoting social good. At the same time, the potential of data collaboratives depends on the level of societal trust in the exchange, analysis and use of the data exchanged. Strong data governance frameworks are essential to ensure responsible data use. Without such governance regimes, the emergent data ecosystem will be hampered and the (perceived) risks will dominate the (perceived) benefits. Further, without adopting a human-centered approach to the design of data governance frameworks, including iterative prototyping and careful consideration of the experience, the responses may fail to be flexible and targeted to real needs.

Selected Readings List (in alphabetical order)

Annotated Selected Readings List (in alphabetical order)

Better Place Lab, “Privacy, Transparency and Trust.” Mozilla, 2015. Available from: http://www.betterplace-lab.org/privacy-report.

  • This report looks specifically at the risks involved in the social sector having access to datasets, and the main risks development organizations should focus on to develop a responsible data use practice.
  • Focusing on five specific countries (Brazil, China, Germany, India and Indonesia), the report displays specific country profiles, followed by a comparative analysis centering around the topics of privacy, transparency, online behavior and trust.
  • Some of the key findings mentioned are:
    • A general concern on the importance of privacy, with cultural differences influencing conception of what privacy is.
    • Cultural differences determining how transparency is perceived, and how much value is attached to achieving it.
    • To build trust, individuals need to feel a personal connection or get a personal recommendation – it is hard to build trust regarding automated processes.

Montjoye, Yves Alexandre de; Kendall, Jake and; Kerry, Cameron F. “Enabling Humanitarian Use of Mobile Phone Data.” The Brookings Institution, 2015. Available from: http://www.brookings.edu/research/papers/2014/11/12-enabling-humanitarian-use-mobile-phone-data.

  • Focussing in particular on mobile phone data, this paper explores ways of mitigating privacy harms involved in using call detail records for social good.
  • Key takeaways are the following recommendations for using data for social good:
    • Engaging companies, NGOs, researchers, privacy experts, and governments to agree on a set of best practices for new privacy-conscientious metadata sharing models.
    • Accepting that no framework for maximizing data for the public good will offer perfect protection for privacy, but there must be a balanced application of privacy concerns against the potential for social good.
    • Establishing systems and processes for recognizing trusted third-parties and systems to manage datasets, enable detailed audits, and control the use of data so as to combat the potential for data abuse and re-identification of anonymous data.
    • Simplifying the process among developing governments in regards to the collection and use of mobile phone metadata data for research and public good purposes.

Centre for Democracy and Technology, “Health Big Data in the Commercial Context.” Centre for Democracy and Technology, 2015. Available from: https://cdt.org/insight/health-big-data-in-the-commercial-context/.

  • Focusing particularly on the privacy issues related to using data generated by individuals, this paper explores the overlap in privacy questions this field has with other data uses.
  • The authors note that although the Health Insurance Portability and Accountability Act (HIPAA) has proven a successful approach in ensuring accountability for health data, most of these standards do not apply to developers of the new technologies used to collect these new data sets.
  • For non-HIPAA covered, customer facing technologies, the paper bases an alternative framework for consideration of privacy issues. The framework is based on the Fair Information Practice Principles, and three rounds of stakeholder consultations.

Center for Information Policy Leadership, “A Risk-based Approach to Privacy: Improving Effectiveness in Practice.” Centre for Information Policy Leadership, Hunton & Williams LLP, 2015. Available from: https://www.informationpolicycentre.com/uploads/5/7/1/0/57104281/white_paper_1-a_risk_based_approach_to_privacy_improving_effectiveness_in_practice.pdf.

  • This white paper is part of a project aiming to explain what is often referred to as a new, risk-based approach to privacy, and the development of a privacy risk framework and methodology.
  • With the pace of technological progress often outstripping the capabilities of privacy officers to keep up, this method aims to offer the ability to approach privacy matters in a structured way, assessing privacy implications from the perspective of possible negative impact on individuals.
  • With the intended outcomes of the project being “materials to help policy-makers and legislators to identify desired outcomes and shape rules for the future which are more effective and less burdensome”, insights from this paper might also feed into the development of innovative governance mechanisms aimed specifically at preventing individual harm.

Centre for Information Policy Leadership, “Data Governance for the Evolving Digital Market Place”, Centre for Information Policy Leadership, Hunton & Williams LLP, 2011. Available from: http://www.huntonfiles.com/files/webupload/CIPL_Centre_Accountability_Data_Governance_Paper_2011.pdf.

  • This paper argues that as a result of the proliferation of large scale data analytics, new models governing data inferred from society will shift responsibility to the side of organizations deriving and creating value from that data.
  • It is noted that, with the reality of the challenge corporations face of enabling agile and innovative data use “In exchange for increased corporate responsibility, accountability [and the governance models it mandates, ed.] allows for more flexible use of data.”
  • Proposed as a means to shift responsibility to the side of data-users, the accountability principle has been researched by a worldwide group of policymakers. Tailing the history of the accountability principle, the paper argues that it “(…) requires that companies implement programs that foster compliance with data protection principles, and be able to describe how those programs provide the required protections for individuals.”
  • The following essential elements of accountability are listed:
    • Organisation commitment to accountability and adoption of internal policies consistent with external criteria
    • Mechanisms to put privacy policies into effect, including tools, training and education
    • Systems for internal, ongoing oversight and assurance reviews and external verification
    • Transparency and mechanisms for individual participation
    • Means of remediation and external enforcement

Crawford, Kate; Schulz, Jason. “Big Data and Due Process: Toward a Framework to Redress Predictive Privacy Harm.” NYU School of Law, 2014. Available from: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2325784&download=yes.

  • Considering the privacy implications of large-scale analysis of numerous data sources, this paper proposes the implementation of a ‘procedural data due process’ mechanism to arm data subjects against potential privacy intrusions.
  • The authors acknowledge that some privacy protection structures already know similar mechanisms. However, due to the “inherent analytical assumptions and methodological biases” of big data systems, the authors argue for a more rigorous framework.

Letouze, Emmanuel, and; Vinck, Patrick. “The Ethics and Politics of Call Data Analytics”, DataPop Alliance, 2015. Available from: http://static1.squarespace.com/static/531a2b4be4b009ca7e474c05/t/54b97f82e4b0ff9569874fe9/1421442946517/WhitePaperCDRsEthicFrameworkDec10-2014Draft-2.pdf.

  • Focusing on the use of Call Detail Records (CDRs) for social good in development contexts, this whitepaper explores both the potential of these datasets – in part by detailing recent successful efforts in the space – and political and ethical constraints to their use.
  • Drawing from the Menlo Report Ethical Principles Guiding ICT Research, the paper explores how these principles might be unpacked to inform an ethics framework for the analysis of CDRs.

Data for Development External Ethics Panel, “Report of the External Ethics Review Panel.” Orange, 2015. Available from: http://www.d4d.orange.com/fr/content/download/43823/426571/version/2/file/D4D_Challenge_DEEP_Report_IBE.pdf.

  • This report presents the findings of the external expert panel overseeing the Orange Data for Development Challenge.
  • Several types of issues faced by the panel are described, along with the various ways in which the panel dealt with those issues.

Federal Trade Commission Staff Report, “Mobile Privacy Disclosures: Building Trust Through Transparency.” Federal Trade Commission, 2013. Available from: www.ftc.gov/os/2013/02/130201mobileprivacyreport.pdf.

  • This report looks at ways to address privacy concerns regarding mobile phone data use. Specific advise is provided for the following actors:
    • Platforms, or operating systems providers
    • App developers
    • Advertising networks and other third parties
    • App developer trade associations, along with academics, usability experts and privacy researchers

Mirani, Leo. “How to use mobile phone data for good without invading anyone’s privacy.” Quartz, 2015. Available from: http://qz.com/398257/how-to-use-mobile-phone-data-for-good-without-invading-anyones-privacy/.

  • This paper considers the privacy implications of using call detail records for social good, and ways to mitigate risks of privacy intrusion.
  • Taking example of the Orange D4D challenge and the anonymization strategy that was employed there, the paper describes how classic ‘anonymization’ is often not enough. The paper then lists further measures that can be taken to ensure adequate privacy protection.

Bernholz, Lucy. “Several Examples of Digital Ethics and Proposed Practices” Stanford Ethics of Data conference, 2014, Available from: http://www.scribd.com/doc/237527226/Several-Examples-of-Digital-Ethics-and-Proposed-Practices.

  • This list of readings prepared for Stanford’s Ethics of Data conference lists some of the leading available literature regarding ethical data use.

Abrams, Martin. “A Unified Ethical Frame for Big Data Analysis.” The Information Accountability Foundation, 2014. Available from: http://www.privacyconference2014.org/media/17388/Plenary5-Martin-Abrams-Ethics-Fundamental-Rights-and-BigData.pdf.

  • Going beyond privacy, this paper discusses the following elements as central to developing a broad framework for data analysis:
    • Beneficial
    • Progressive
    • Sustainable
    • Respectful
    • Fair

Lane, Julia; Stodden, Victoria; Bender, Stefan, and; Nissenbaum, Helen, “Privacy, Big Data and the Public Good”, Cambridge University Press, 2014. Available from: http://www.dataprivacybook.org.

  • This book treats the privacy issues surrounding the use of big data for promoting the public good.
  • The questions being asked include the following:
    • What are the ethical and legal requirements for scientists and government officials seeking to serve the public good without harming individual citizens?
    • What are the rules of engagement?
    • What are the best ways to provide access while protecting confidentiality?
    • Are there reasonable mechanisms to compensate citizens for privacy loss?

Richards, Neil M, and; King, Jonathan H. “Big Data Ethics”. Wake Forest Law Review, 2014. Available from: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2384174.

  • This paper describes the growing impact of big data analytics on society, and argues that because of this impact, a set of ethical principles to guide data use is called for.
  • The four proposed themes are: privacy, confidentiality, transparency and identity.
  • Finally, the paper discusses how big data can be integrated into society, going into multiple facets of this integration, including the law, roles of institutions and ethical principles.

OECD, “OECD Guidelines on the Protection of Privacy and Transborder Flows of Personal Data”. Available from: http://www.oecd.org/sti/ieconomy/oecdguidelinesontheprotectionofprivacyandtransborderflowsofpersonaldata.htm.

  • A globally used set of principles to inform thought about handling personal data, the OECD privacy guidelines serve as one the leading standards for informing privacy policies and data governance structures.
  • The basic principles of national application are the following:
    • Collection Limitation Principle
    • Data Quality Principle
    • Purpose Specification Principle
    • Use Limitation Principle
    • Security Safeguards Principle
    • Openness Principle
    • Individual Participation Principle
    • Accountability Principle

The White House Big Data and Privacy Working Group, “Big Data: Seizing Opportunities, Preserving Values”, White House, 2015. Available from: https://www.whitehouse.gov/sites/default/files/docs/big_data_privacy_report_5.1.14_final_print.pdf.

  • Documenting the findings of the White House big data and privacy working group, this report lists i.a. the following key recommendations regarding data governance:
    • Bringing greater transparency to the data services industry
    • Stimulating international conversation on big data, with multiple stakeholders
    • With regard to educational data: ensuring data is used for the purpose it is collected for
    • Paying attention to the potential for big data to facilitate discrimination, and expanding technical understanding to stop discrimination

William Hoffman, “Pathways for Progress” World Economic Forum, 2015. Available from: http://www3.weforum.org/docs/WEFUSA_DataDrivenDevelopment_Report2015.pdf.

  • This paper treats i.a. the lack of well-defined and balanced governance mechanisms as one of the key obstacles preventing particularly corporate sector data from being shared in a controlled space.
  • An approach that balances the benefits against the risks of large scale data usage in a development context, building trust among all stake holders in the data ecosystem, is viewed as key.
  • Furthermore, this whitepaper notes that new governance models are required not just by the growing amount of data and analytical capacity, and more refined methods for analysis. The current “super-structure” of information flows between institutions is also seen as one of the key reasons to develop alternatives to the current – outdated – approaches to data governance.

How to use mobile phone data for good without invading anyone’s privacy


Leo Mirani in Quartz: “In 2014, when the West African Ebola outbreak was at its peak, some academics argued that the epidemic could have been slowed by using mobile phone data.

Their premise was simple: call-data records show the true nature of social networks and human movement. Understanding social networks and how people really move—as seen from phone movements and calls—could give health officials the ability to predict how a disease will move and where a disease will strike next, and prepare accordingly.

The problem is that call-data records are very hard to get a hold of. The files themselves are huge, there are enormous privacy risks, and the process of making the records safe for distribution is long.
First, the technical basics

Every time you make a phone call from your mobile phone to another mobile phone, the network records the following information (note: this is not a complete list):

  • The number from which the call originated
  • The number at which the call terminated
  • Start time of the call
  • Duration of the call
  • The ID number of the phone making the call
  • The ID number of the SIM card used to make the call
  • The code for the antenna used to make the call

On their own, these records are not creepy. Indeed, without them, networks would be unable to connect calls or bill customers. But it is easy to see why operators aren’t rushing to share this information. Even though the data includes none of the actual content of a phone call in the data, simply knowing which number is calling which, and from where and when, is usually more than enough to identify people.
So how can network operators use this valuable data for good while also protecting their own interests and those of their customers? A good example can be found in Africa, where Orange, a French mobile phone network with interests across several African countries, has for the second year run its “Data for Development” (D4D) program, which offers researchers a chance to mine call data for clues on development problems.

Steps to safe sharing

After a successful first year in Ivory Coast, Orange this year ran the D4D program in Senegal. The aim of the program is to give researchers and scientists at universities and other research labs access to data in order to find novel ways to aid development in health, agriculture, transport or urban planning, energy, and national statistics….(More)”

Privacy in the Modern Age: The Search for Solutions


New book edited by Marc Rotenberg, Julia Horwitz, and Jeramie Scott: “The threats to privacy are well known: the National Security Agency tracks our phone calls, Google records where we go online and how we set our thermostats, Facebook changes our privacy settings when it wishes, Target gets hacked and loses control of our credit card information, our medical records are available for sale to strangers, our children are fingerprinted and their every test score saved for posterity, and small robots patrol our schoolyards while drones may soon fill our skies.

The contributors to this anthology don’t simply describe these problems or warn about the loss of privacy- they propose solutions. They look closely at business practices, public policy, and technology design and ask, “Should this continue? Is there a better approach?” They take seriously the dictum of Thomas Edison: “What one creates with his hand, he should control with his head.” It’s a new approach to the privacy debate, one that assumes privacy is worth protecting, that there are solutions to be found, and that the future is not yet known. This volume will be an essential reference for policy makers and researchers, journalists and scholars, and others looking for answers to one of the biggest challenges of our modern day. The premise is clear: there’s a problem- let’s find a solution….(More)”

Five Headlines from a Big Month for the Data Revolution


Sarah T. Lucas at Post2015.org: “If the history of the data revolution were written today, it would include three major dates. May 2013, when theHigh Level Panel on the Post-2015 Development Agenda first coined the phrase “data revolution.” November 2014, when the UN Secretary-General’s Independent Expert Advisory Group (IEAG) set a vision for it. And April 2015, when five headliner stories pushed the data revolution from great idea to a concrete roadmap for action.

The April 2015 Data Revolution Headlines

1. The African Data Consensus puts Africa in the lead on bringing the data revolution to the regional level. TheAfrica Data Consensus (ADC) envisions “a profound shift in the way that data is harnessed to impact on development decision-making, with a particular emphasis on building a culture of usage.” The ADC finds consensus across 15 “data communities”—ranging from open data to official statistics to geospatial data, and is endorsed by Africa’s ministers of finance. The ADC gets top billing in my book, as the first contribution that truly reflects a large diversity of voices and creates a political hook for action. (Stay tuned for a blog from my colleague Rachel Quint on the ADC).

2. The Sustainable Development Solutions Network (SDSN) gets our minds (and wallets) around the data needed to measure the SDGs. The SDSN Needs Assessment for SDG Monitoring and Statistical Capacity Development maps the investments needed to improve official statistics. My favorite parts are the clear typology of data (see pg. 12), and that the authors are very open about the methods, assumptions, and leaps of faith they had to take in the costing exercise. They also start an important discussion about how advances in information and communications technology, satellite imagery, and other new technologies have the potential to expand coverage, increase analytic capacity, and reduce the cost of data systems.

3. The Overseas Development Institute (ODI) calls on us to find the “missing millions.” ODI’s The Data Revolution: Finding the Missing Millions presents the stark reality of data gaps and what they mean for understanding and addressing development challenges. The authors highlight that even that most fundamental of measures—of poverty levels—could be understated by as much as a quarter. And that’s just the beginning. The report also pushes us to think beyond the costs of data, and focus on how much good data can save. With examples of data lowering the cost of doing government business, the authors remind us to think about data as an investment with real economic and social returns.

4. Paris21 offers a roadmap for putting national statistic offices (NSOs) at the heart of the data revolution.Paris21’s Roadmap for a Country-Led Data Revolution does not mince words. It calls on the data revolution to “turn a vicious cycle of [NSO] underperformance and inadequate resources into a virtuous one where increased demand leads to improved performance and an increase in resources and capacity.” It makes the case for why NSOs are central and need more support, while also pushing them to modernize, innovate, and open up. The roadmap gets my vote for best design. This ain’t your grandfather’s statistics report!

5. The Cartagena Data Festival features real-live data heroes and fosters new partnerships. The Festival featured data innovators (such as terra-i using satellite data to track deforestation), NSOs on the leading edge of modernization and reform (such as Colombia and the Philippines), traditional actors using old data in new ways (such as the Inter-American Development Bank’s fantastic energy database), groups focused on citizen-generated data (such as The Data Shift and UN My World), private firms working with big data for social good (such asTelefónica), and many others—all reminding us that the data revolution is well underway and will not be stopped. Most importantly, it brought these actors together in one place. You could see the sparks flying as folks learned from each other and hatched plans together. The Festival gets my vote for best conference of a lifetime, with the perfect blend of substantive sessions, intense debate, learning, inspiration, new connections, and a lot of fun. (Stay tuned for a post from my colleague Kristen Stelljes and me for more on Cartagena).

This month full of headlines leaves no room for doubt—momentum is building fast on the data revolution. And just in time.

With the Financing for Development (FFD) conference in Addis Ababa in July, the agreement of Sustainable Development Goals in New York in September, and the Climate Summit in Paris in December, this is a big political year for global development. Data revolutionaries must seize this moment to push past vision, past roadmaps, to actual action and results…..(More)”

Monithon


“Moni-thon” comes from “monitor” and “marathon”, and this is precisely what this platform seeks to help with: anintensive activity of observing and reporting of public policies in Italy.

What’s there to monitor?  Monithon was born as an independently developed initiative to promote the citizen monitoring of development projects funded both by the Italian government and the EU through the Cohesion (aka. Regional) Policy. Projects include a wide range of interventions such as large transport, digital, research or environmental infrastructures (railroads, highways, broadband networks, waste management systems…), aids to enterprises to support innovation and competitiveness, and other funding for energy efficiency, social inclusion, education and training, occupation and workers mobility, tourism, etc.

Citizen monitoring of these projects is possible thanks to a combination of open government data and citizens’ collaboration, joined by the goal of controlling how the projects are progressing, and whether they deliver actual results.

The Italian government releases the information on all the 800k+ projects funded (worth almost 100 billion Euros), the beneficiaries of the subsidies and all the actors involved as open data, including the location and the timing of the intervention. All the data is integrated with interactive visualizations on the national portal OpenCoesione, where people can play with the data and find the most interesting projects to follow.

The Monithon initiative takes this transparency further: it asks citizens to actively engage with open government data and to produce valuable information through it.

How does it work? Monithon means active involvement of communities and a shared methodology. Citizens, journalist, experts, researchers, students – or all combined – collect information on a specific project chosen from the OpenCoesione database. Then this information can be uploaded on the Monithon platform (based on Ushahidi) by selecting the projects from a list and it can be geo-referenced and enriched with interviews, quantitative data, pictures, videos. The result is a form of civic, bottom-down, collective data storytelling. All the “wannabe monithoners” can download this simple toolkit, a 10-page document that describes the initiative and explains how to pick a project to monitor and get things started.  ….

How to achieve actual impact? The Monithon platform is method and a model whereby citizen monitoring may be initiated and a tool for civic partners to press forward, to report on malpractice, but also to collaborate in making all these projects work, in accelerating their completion and understanding whether they actually respond to local demand. ….

Monithon has rapidly evolved from being an innovative new platform into a transferable civic engagement format.  Since its launch in September 2013, Monithon has drawn dozens of national and local communities (some formed on purpose, other based on existing associations) and around 500 people into civic monitoring activities, mostly in Southern Italy, where cohesion funds are more concentrated. Specific activities are carried out by established citizen groups, like Libera, a national anti-Mafia association, which became Monithon partner, focusing their monitoring on the rehabilitation of Mafia-seized properties. Action Aid is now partnering with Monithon to promote citizen empowerment. Existing, local groups of activists are using the Monithon methodology to test local transportation systems that benefited from EU funding, while new groups have formed to begin monitoring social innovation and cultural heritage projects.

Now more than 50 “citizen monitoring reports”, which take the form of collective investigations on project development and results, are publicly available on the Monithon website, many of which spurred further dialogue with public administrations….(More)