Eight ways to make government more experimental


Jonathan Breckon et al at NESTA: “When the banners and bunting have been tidied away after the May election, and a new bunch of ministers sit at their Whitehall desks, could they embrace a more experimental approach to government?

Such an approach requires a degree of humility.  Facing up to the fact that we don’t have all the answers for the next five years.  We need to test things out, evaluate new ways of doing things with the best of social science, and grow what works.  And drop policies that fail.

But how best to go about it?  Here are our 8 ways to make it a reality:

  1. Make failure OK. A more benign attitude to risk is central to experimentation.  As a 2003 Cabinet Office review entitled Trying it Out said, a pilot that reveals a policy to be flawed should be ‘viewed as a success rather than a failure, having potentially helped to avert a potentially larger political and/or financial embarrassment’. Pilots are particularly important in fast moving areas such as technology to try promising fresh ideas in real-time. Our ‘Visible Classroom’ pilot tried an innovative approach to teacher CPD developed from technology for television subtitling.
  2. Avoid making policies that are set in stone.  Allowing policy to be more project–based, flexible and time-limited could encourage room for manoeuvre, according to a previous Nesta report State of Uncertainty; Innovation policy through experimentation.  The Department for Work and Pensions’ Employment Retention and Advancement pilot scheme to help people back to work was designed to influence the shape of legislation. It allowed for amendments and learning as it was rolled out.  We need more policy experiments like this.
  3. Work with the grain of current policy environment. Experimenters need to be opportunists. We need to be nimble and flexible. Ready to seize windows of opportunity to  experiment. Some services have to be rolled out in stages due to budget constraints. This offers opportunities to try things out before going national. For instance, The Mexican Oportunidades anti-poverty experiments which eventually reached 5.8 million households in all Mexican states, had to be trialled first in a handful of areas. Greater devolution is creating a patchwork of different policy priorities, funding and delivery models – so-called ‘natural experiments’. Let’s seize the opportunity to deliberately test and compare across different jurisdictions. What about a trial of basic income in Northern Ireland, for example, along the lines of recent Finnish proposals, or universal free childcare in Scotland?
  4. Experiments need the most robust and appropriate evaluation methods such as, if appropriate, Randomised Controlled Trials. Other methods, such as qualitative research may be needed to pry open the ‘black box’ of policies – to learn about why and how things are working. Civil servants should use the government trial advice panel as a source of expertise when setting up experiments.
  5. Grow the public debate about the importance of experimentation. Facebook had to apologise after a global backlash to psychological experiments on their 689,000 users web-users. Approval by ethics committees – normal practice for trials in hospitals and universities – is essential, but we can’t just rely on experts. We need a dedicated public understanding of experimentation programmes, perhaps run by Evidence Matters or Ask for Evidence campaigns at Sense about Science. Taking part in an experiment in itself can be a learning opportunity creating  an appetite amongt the public, something we have found from running an RCT with schools.
  6. Create ‘Skunkworks’ institutions. New or improved institutional structures within government can also help with experimentation.   The Behavioural Insights Team, located in Nesta,  operates a classic ‘skunkworks’ model, semi-detached from day-to-day bureaucracy. The nine UK What Works Centres help try things out semi-detached from central power, such as the The Education Endowment Foundation who source innovations widely from across the public and private sectors- including Nesta-  rather than generating ideas exclusively in house or in government.
  7. Find low-cost ways to experiment. People sometimes worry that trials are expensive and complicated.  This does not have to be the case. Experiments to encourage organ donation by the Government Digital Service and Behavioural Insights Team involved an estimated cost of £20,000.  This was because the digital experiments didn’t involve setting up expensive new interventions – just changing messages on  web pages for existing services. Some programmes do, however, need significant funding to evaluate and budgets need to be found for it. A memo from the White House Office for Management and Budget has asked for new Government schemes seeking funding to allocate a proportion of their budgets to ‘randomized controlled trials or carefully designed quasi-experimental techniques’.
  8. Be bold. A criticism of some experiments is that they only deal with the margins of policy and delivery. Government officials and researchers should set up more ambitious experiments on nationally important big-ticket issues, from counter-terrorism to innovation in jobs and housing….(More)

Twitter for government: Indonesians get social media for public services


Medha Basu at FutureGov: “One of the largest users of social media in the world, Indonesians are taking it a step further with a new social network just for public services.

Enda Nasution and his team have built an app called Sebangsa, or Same Nation, featuring Facebook-like timelines (or Twitter-like feeds) for citizens to share about public services.

They want to introduce an idea they call “social government” in Indonesia, Nasution told FutureGov, going beyond e-government and open government to build a social relationship between the government and citizens….

It has two features that stand out. One called Sebangsa911 is for Indonesians to post emergencies, much like they might on Twitter or Facebook when they see an accident on the road or a crowd getting violent, for instance. Indonesia does not have any single national emergency number.

Another feature is called Sebangsa1800 which is a channel for people to post reviews, questions and complaints on public services and consumer products.

Why another social network?
But why build another social network when there are millions of users on Facebook and Twitter already? One reason is to provide a service that focuses on Indonesians, Nasution said – the app is in Bahasa.

Another is because existing social networks are not built specifically for public services. If you post a photo of an accident on Twitter, how many and how fast people see it depends on how many followers you have, Nasution said. These reports are also unstructured because they are “scattered all over Twitter”, he said. The app “introduces a little bit of structure to the reports”….(More)”

Growing Data Collection Inspires Openness at NGA


at Secrecy News: “A flood of information from the ongoing proliferation of space-based sensors and ground-based data collection devices is promoting a new era of transparency in at least one corner of the U.S. intelligence community.

The “explosion” of geospatial information “makes geospatial intelligence increasingly transparent because of the huge number and diversity of commercial and open sources of information,” said Robert Cardillo, director of the National Geospatial-Intelligence Agency (NGA), in a speech last month.

Hundreds of small satellites are expected to be launched within the next three years — what Mr. Cardillo called a “darkening of the skies” — and they will provide continuous, commercially available coverage of the entire Earth’s surface.

“The challenges of taking advantage of all of that data are daunting for all of us,” Mr. Cardillo said.

Meanwhile, the emerging “Internet of Things” is “spreading rapidly as more people carry more handheld devices to more places” generating an abundance of geolocation data.

This is, of course, a matter of intelligence interest since “Every local, regional, and global challenge — violent extremism in the Middle East and Africa, Russian aggression, the rise of China, Iranian and North Korean nuclear weapons, cyber security, energy resources, and many more — has geolocation at its heart.”

Consequently, “We must open up GEOINT far more toward the unclassified world,” Director Cardillo said in another speech last week.

“In the past, we have excelled in our closed system. We enjoyed a monopoly on sources and methods. That monopoly has long since ended. Today and in the future, we must thrive and excel in the open.”

So far, NGA has already distinguished itself in the area of disaster relief, Mr. Cardillo said.

“Consider Team NGA’s response to the Ebola crisis. We are the first intelligence agency to create a World Wide Web site with access to our relevant unclassified content. It is open to everyone — no passwords, no closed groups.”

NGA provided “more than a terabyte of up-to-date commercial imagery.”

“You can imagine how important it is for the Liberian government to have accurate maps of the areas hardest hit by the Ebola epidemic as well as the medical and transportation infrastructure to combat the disease,” Mr. Cardillo said.

But there are caveats. Just because information is unclassified does not mean that it is freely available.

“Although 99 percent of all of our Ebola data is unclassified, most of that is restricted by our agreements [with commercial providers],” Mr. Cardillo said. “We are negotiating with many sources to release more data.”

Last week, Director Cardillo announced a new project called GEOINT Pathfinder that will attempt “to answer key intelligence questions using only unclassified data.”….(More)

Methods to Protect and Secure “Big Data” May Be Unknowingly Corrupting Research


New paper by John M. Abowd and Ian M. Schmutte: “…As the government and private companies increase the amount of data made available for public use (e.g. Census data, employment surveys, medical data), efforts to protect privacy and confidentiality (through statistical disclosure limitation or SDL) can often cause misleading and compromising effects on economic research and analysis, particularly in cases where data properties are unclear for the end-user.

Data swapping is a particularly insidious method of SDL and is frequently used by important data aggregators like the Census Bureau, the National Center for Health Statistics and others, which interferes with the results of empirical analysis in ways that few economists and other social scientists are aware of.

To encourage more transparency, the authors call for both government statistical agencies as well as the private sector (Amazon, Google, Microsoft, Netfix, Yahoo!, etc.) to release more information about parameters used in SDL methods, and insist that journals and editors publishing such research require documentation of the author’s entire methodological process….(More)

VIDEO:

Why governments need guinea pigs for policies


Jonathan Breckon in the Guardian:”People are unlikely to react positively to the idea of using citizens as guinea pigs; many will be downright disgusted. But there are times when government must experiment on us in the search for knowledge and better policy….

Though history calls into question the ethics of experimentation, unless we try things out, we will never learn. The National Audit Office says that £66bn worth of government projects have no plans to evaluate their impact. It is unethical to roll out policies in this arbitrary way. We have to experiment on a small scale to have a better understanding of how things work before rolling out policies across the UK. This is just as relevant to social policy, as it is to science and medicine, as set out in a new report by the Alliance for Useful Evidence.

Whether it’s the best ways to teach our kids to read, designing programmes to get unemployed people back to work, or encouraging organ donation – if the old ways don’t work, we have to test new ones. And that testing can’t always be done by a committee in Whitehall or in a university lab.

Experimentation can’t happen in isolation. What works in Lewisham or Londonnery, might not work in Lincoln – or indeed across the UK. For instance, there is a huge amount debate around the current practice of teaching children to read and spell using phonics, which was based on a small-scale study in Clackmannanshire, as well as evidence from the US. A government-commissioned review on the evidence for phonics led professor Carole Torgerson, then at York University, to warn against making national policy off the back of just one small Scottish trial.

One way round this problem is to do larger experiments. The increasing use of the internet in public services allows for more and faster experimentation, on a larger scale for lower cost – the randomised controlled trial on voter mobilisation that went to 61 million users in the 2010 US midterm elections, for example. However, the use of the internet doesn’t get us off the ethical hook. Facebook had to apologise after a global backlash to secret psychological tests on their 689,000 users.

Contentious experiments should be approved by ethics committees – normal practice for trials in hospitals and universities.

We are also not interested in freewheeling trial-and-error; robust and appropriate research techniques to learn from experiments are vital. It’s best to see experimentation as a continuum, ranging from the messiness of attempts to try something new to experiments using the best available social science, such as randomised controlled trials.

Experimental government means avoiding an approach where everything is fixed from the outset. What we need is “a spirit of experimentation, unburdened by promises of success”, as recommended by the late professor Roger Jowell, author of the 2003 Cabinet Office report, Trying it out [pdf]….(More)”

An In-Depth Analysis of Open Data Portals as an Emerging Public E-Service


Paper by Martin Lnenicka: “Governments collect and produce large amounts of data. Increasingly, governments worldwide have started to implement open data initiatives and also launch open data portals to enable the release of these data in open and reusable formats. Therefore, a large number of open data repositories, catalogues and portals have been emerging in the world. The greater availability of interoperable and linkable open government data catalyzes secondary use of such data, so they can be used for building useful applications which leverage their value, allow insight, provide access to government services, and support transparency. The efficient development of successful open data portals makes it necessary to evaluate them systematic, in order to understand them better and assess the various types of value they generate, and identify the required improvements for increasing this value. Thus, the attention of this paper is directed particularly to the field of open data portals. The main aim of this paper is to compare the selected open data portals on the national level using content analysis and propose a new evaluation framework, which further improves the quality of these portals. It also establishes a set of considerations for involving businesses and citizens to create eservices and applications that leverage on the datasets available from these portals….(More)”

Turning Government Data into Better Public Service


OMB Blog: “Every day, millions of people use their laptops, phones, and tablets to check the status of their tax refund, get the latest forecast from the National Weather Service, book a campsite at one of our national parks, and much more. There were more than 1.3 billion visits to websites across the Federal Government in just the past 90 days.

Today, during Sunshine Week when we celebrate openness and transparency in government, we are pleased to release the Digital Analytics Dashboard, a new window into the way people access the government online. For the first time, you can see how many people are using a Federal Government website, which pages are most popular, and which devices, browsers, and operating systems people are using. We’ll use the data from the Digital Analytics Program to focus our digital service teams on the services that matter most to the American people, and analyze how much progress we are making. The Dashboard will help government agencies understand how people find, access, and use government services online to better serve the public – all while protecting privacy.  The program does not track individuals. It anonymizes the IP addresses of all visitors and then uses the resulting information in the aggregate….(More)

 

Data for policy: when the haystack is made of needles. A call for contributions


Diana Vlad-Câlcic at the European Commission: “If policy-making is ‘whatever government chooses to do or not to do’ (Th. Dye), then how do governments actually decide? Evidence-based policy-making is not a new answer to this question, but it is constantly challenging both policy-makers and scientists to sharpen their thinking, their tools and their responsiveness.  The European Commission has recognised this and has embedded in its processes, namely through Impact Assessment, policy monitoring and evaluation, an evidence-informed decision-making approach.

With four parameters I can fit an elephant, and with five I can make him wiggle his trunk. (John von Neumann)

New data technologies raise the bar high for advanced modelling, dynamic visualisation, real-time data flows and a variety of data sources, from sensors, to cell phones or the Internet as such. An abundance of (big) data, a haystack made of needles, but do public administrations have the right tools and skills to exploit it? How much of it adds real value to established statistics and to scientific evidence? Are the high hopes and the high expectations partly just hype? And what lessons can we learn from experience?

To explore these questions, the European Commission is launching a study with the Oxford Internet Institute, Technopolis and CEPS  on ‘Data for policy: big data and other innovative data-driven approaches for evidence-informed policymaking’. As a first step, the study will collect examples of initiatives in public institutions at national and international level, where innovative data technologies contribute to the policy process. It will eventually develop case-studies for EU policies.

Contribute to the collective reflection by sharing with us good practices and examples you have from other public administrations. Follow the developments of the study also on Twitter @data4policyEU

Our New Three Rs: Rigor, Relevance, and Readability


Article by Stephen J. Del Rosso in Governance: “…Because of the dizzying complexity of the contemporary world, the quest for a direct relationship between academic scholarship and its policy utility is both quixotic and unnecessary. The 2013 U.S. Senate’s vote to prohibit funding for political science projects through the National Science Foundation, except for those certified “as promoting national security or the economic interests of the United States,” revealed a fundamental misreading of the nonlinear path between idea and policy. Rather than providing a clear blueprint for addressing emergent or long-standing challenges, a more feasible role for academic scholarship is what political scientist Roland Paris describes as helping to “order the world in which officials operate.” Scholarly works can “influence practitioners’ understandings of what is possible or desirable in a particular policy field or set of circumstances,” he believes, by “creating operational frameworks for … identifying options and implementing policies.”

It is sometimes claimed that think tanks should play the main role in conveying scholarly insights to policymakers. But, however they may have mastered the sound bite, the putative role of think tanks as effective transmission belts for policy-relevant ideas is limited by their lack of academic rigor and systematic peer review. There is also a tendency, particularly among some “Inside the Beltway” experts, to trim their sails to the prevailing political winds and engage in self-censorship to keep employment options open in current or future presidential administrations. Scholarship’s comparative advantage in the marketplace of ideas is also evident in terms of its anticipatory function—the ability to loosen the intellectual bolts for promising policies not quite ready for implementation. A classic example is Swedish Nobel laureate Gunner Myrdal’s 1944 study of race relations, The American Dilemma, which was largely ignored and even disavowed by its sponsors for over a decade until it proved essential to the landmark Supreme Court decision in Brown v. Board of Education. Moreover, it should also be noted, rather than providing a detailed game plan for addressing the problem of race in the country, Myrdal’s work was a quintessential example of the power of scholarship to frame critically important issues.

To bridge the scholarship–policy gap, academics must balance rigor and relevance with a third “R”—readability. There is no shortage of important scholarly work that goes unnoticed or unread because of its presentation. Scholars interested in having influence beyond the ivory tower need to combine their pursuit of disciplinary requirements with efforts to make their work more intelligible and accessible to a broader audience. For example, new forms of dissemination, such as blogs and other social media innovations, provide policy-relevant scholars with ample opportunities to supplement more traditional academic outlets. The recent pushback from the editors of the International Studies Association’s journals to the announced prohibition on their blogging is one indication that the cracks in the old system are already appearing.

At the risk of oversimplification, there are three basic tribes populating the political science field. One tribe comprises those who “get it” when it comes to the importance of policy relevance, a second eschews such engagement with the real world in favor of knowledge for knowledge’s sake, and a third is made up of anxious untenured assistant professors who seek to follow the path that will best provide them with secure employment. If war, as was famously said, is too important to be left to the generals, then the future of the political science field is too important to be left to the intellectual ostriches who bury their heads in self-referential esoterica. However, the first tribe needs to be supported, and the third tribe needs to be shown that there is professional value in engaging with the world, both to enlighten and, perhaps more importantly, to provoke—a sentiment the policy-relevant scholar and inveterate provocateur, Huntington, would surely have endorsed…(More)”

The Platform for Political Innovation


The Platform for Political Innovation …”is a project aiming to strengthen the role and efficiency of Civil Society in Greece, focusing on the imperative need for innovation in policy-making. The project is based on the collaboration of three Greek Civil Society Organizations which combine and build on their experience and know-how in order to maximize the impact of activities for Political Innovation. From October 2014 to May 2015, experimental applications of innovative processes and tools are initiated  in different Greek cities, focusing on the re-design of decision-making processes at local and national level. The proposed action plan constitutes the phase B of the wider social project POLITEIA 2.0 which won the Audience Award in the 2012 European Investment Bank Social Innovation Tournament.

The activities of the Platform for Political Innovation focus on Research, Networking, Training, Digital Tools and Innovation Workshops Development in 4 Greek cities….including:

Syntagma 2.0: workshops for the participatory design of a new Constitution for Greece by its citizens.

Pedio_Agora: workshops for the participatory design of a public space. Focus area: Varvakeios Square, Athens….(More)”