Disinformation and Civic Tech Research

Curated on Posted on by Stefaan Verhulst

Code for All Playbook: “”The Disinformation and Civic Tech Playbook is a tool for people who are interested in understanding how civic tech can help confront disinformation. This guide will help you successfully advocate for, and implement disinfo-fighting tools, programs, and campaigns from partners around the world.

In order to effectively fight misinformation at a societal scale, three stages of work must be completed in sequential order:

  1. Monitor or research media environment (traditional, social, and/or messaging apps) for misinformation
  2. Verify and/or debunk
  3. Reach people with the truth and counter-message falsehoods

These stages ascend from least impactful to most impactful activity.

Researching misinformation in the media environment has no effect whatsoever on its own. Verifying and debunking falsehoods have limited utility unless stage three is also achieved: successfully reaching communities with true information in a way that gets through to them, and effectively counter-messaging the misinformation that spreads so easily.

Unfortunately, the distribution of misinformation management projects to date seems to be the exact inverse of these stages. There has been an enormous amount of work to passively monitor and research media environments for misinformation. There is also a large amount of energy and resources dedicated to verifying and debunking misinformation through traditional fact-checking approaches. Whether because it’s the hardest one to solve or just third in the consecutive sequence, relatively few misinformation management projects have made it to the final stage of genuinely getting through to people and experimenting with effective counter-messaging and counter-engagement (see The Sentinel Project interview for further discussion)…(More)”.

Doing more good: three trends tech companies should consider in supporting humanitarian response

Curated on Posted on by Stefaan Verhulst

Article by Jessie End: “On 6 February 2023, a 7.8 magnitude earthquake struck Turkey and Syria, leaving at least 56,000 dead and more than 20 million impacted. Since April, renewed conflict in Sudan has left hundreds of thousands displaced. Ukraine. COVID. Contemplating an increasingly complex and besieged humanitarian landscape, I asked our partners: how can the technology sector better meet these growing needs?

To mark World Humanitarian Day last month, here are three trends with which tech companies can align to ensure our work is doing the most good…

Climate change has been in the public narrative for decades. For much of that time it was the territory of environmental nonprofits. Today, it is recognised as an intersectional issue impacting the work of every humanitarian organisation. The effects of climate change on food security, livelihoods, migration and conflict requires organisations such as Mercy Corps and the International Committee of the Red Cross to incorporate mitigation, resilience and climate-savvy response across their programs.

Early warning systems (EWS) are a promising development in this area, and one well-aligned with the expertise of the tech sector. An effective climate early warning system addresses the complex network of factors contributing to and resulting from climate change. It provides event detection, analysis, prediction, communication and decision-making tools. An effective EWS includes the communities and sectors most at risk, incorporating all relevant risk factors, from geography to social vulnerabilities.

There are many ways for tech firms to engage with this work. Companies working on remote sensing technologies improve risk detection, as well as provide predictive modeling. Dataminr’s own AI platform detects the earliest signals of high-impact events and emerging risks from within publicly available data, including environmental sensors. Market insight platforms can lend their strengths to participatory mapping and data collection for climate risk analysis. And two-way, geolocated messaging can help with targeted dissemination of warnings to impacted communities, as well as with coordinating response efforts.

The key to success is integration. No single tech company can address all parts of a robust EWS, but working together and with partners like MIT’s CREWSnet we can build seamless systems that help humanitarian partners protect the lives and livelihoods of the world’s most vulnerable…(More)”.

Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality

Curated on Posted on by Stefaan Verhulst

Paper by Fabrizio Dell’Acqua et al: “The public release of Large Language Models (LLMs) has sparked tremendous interest in how humans will use Artificial Intelligence (AI) to accomplish a variety of tasks. In our study conducted with Boston Consulting Group, a global management consulting firm, we examine the performance implications of AI on realistic, complex, and knowledge-intensive tasks. The pre-registered experiment involved 758 consultants comprising about 7% of the individual contributor-level consultants at the company. After establishing a performance baseline on a similar task, subjects were randomly assigned to one of three conditions: no AI access, GPT-4 AI access, or GPT-4 AI access with a prompt engineering overview. We suggest that the capabilities of AI create a “jagged technological frontier” where some tasks are easily done by AI, while others, though seemingly similar in difficulty level, are outside the current capability of AI. For each one of a set of 18 realistic consulting tasks within the frontier of AI capabilities, consultants using AI were significantly more productive (they completed 12.2% more tasks on average, and completed task 25.1% more quickly), and produced significantly higher quality results (more than 40% higher quality compared to a control group). Consultants across the skills distribution benefited significantly from having AI augmentation, with those below the average performance threshold increasing by 43% and those above increasing by 17% compared to their own scores. For a task selected to be outside the frontier, however, consultants using AI were 19 percentage points less likely to produce correct solutions compared to those without AI. Further, our analysis shows the emergence of two distinctive patterns of successful AI use by humans along a spectrum of human-AI integration. One set of consultants acted as “Centaurs,” like the mythical halfhorse/half-human creature, dividing and delegating their solution-creation activities to the AI or to themselves. Another set of consultants acted more like “Cyborgs,” completely integrating their task flow with the AI and continually interacting with the technology…(More)”.

Supporting decision making with strategic foresight

Curated on Posted on by Stefaan Verhulst

OECD working paper: “… discusses strategic foresight initiatives and methodologies that support decision making and process design. It highlights case studies, international benchmarks, and best practices, as well as methodological recommendations and options for promoting the adoption and use of strategic foresight in government. The paper has four sections, each centred on a critical action to improve decision making through strategic foresight: (i) framing strategic foresight, (ii) building its fundamental components in governments, (iii) fine-tuning foresight interventions to specific contexts, and (iv) undertaking concrete activities to solve specific policy challenges. Given its exploratory nature, this working paper and its proposals should be seen as contributing to ongoing debates about the use of strategic foresight for decision making in government. The ultimate purpose of this paper is to help governments become more proactive and prospective…(More)”.

Citizens call for sufficiency and regulation — A comparison of European citizen assemblies and National Energy and Climate Plans

Curated on Posted on by Stefaan Verhulst

Paper by Jonas Lage et al: “There is a growing body of scientific evidence supporting sufficiency as an inevitable strategy for mitigating climate change. Despite this, sufficiency plays a minor role in existing climate and energy policies. Following previous work on the National Energy and Climate Plans of EU countries, we conduct a similar content analysis of the recommendations made by citizen assemblies on climate change mitigation in ten European countries and the EU, and compare the results of these studies. Citizen assemblies are representative mini-publics and enjoy a high level of legitimacy.

We identify a total of 860 mitigation policy recommendations in the citizen assemblies’ documents, of which 332 (39 %) include sufficiency. Most of the sufficiency policies relate to the mobility sector, the least relate to the buildings sector. Regulatory instruments are the most often proposed means for achieving sufficiency, followed by fiscal and economic instruments. The average approval rate of sufficiency policies is high (93 %), with the highest rates for regulatory policies.

Compared to National Energy and Climate Plans, the citizen assembly recommendations include a significantly higher share of sufficiency policies (factor three to six) with a stronger focus on regulatory policies. Consequently, the recommendations can be interpreted as a call for a sufficiency turn and a regulatory turn in climate mitigation politics. These results suggest that the observed lack of sufficiency in climate policy making is not due to a lack of legitimacy, but rather reflects a reluctance to implement sufficiency policies, the constitution of the policy making process and competing interests…(More)”.

Spectrum Auctions: Designing markets to benefit the public, industry and the economy

Curated on Posted on by Stefaan Verhulst

Book by Geoffrey Myers: “Access to the radio spectrum is vital for modern digital communication. It is an essential component for smartphone capabilities, the Cloud, the Internet of Things, autonomous vehicles, and multiple other new technologies. Governments use spectrum auctions to decide which companies should use what parts of the radio spectrum. Successful auctions can fuel rapid innovation in products and services, unlock substantial economic benefits, build comparative advantage across all regions, and create billions of dollars of government revenues. Poor auction strategies can leave bandwidth unsold and delay innovation, sell national assets to firms too cheaply, or create uncompetitive markets with high mobile prices and patchy coverage that stifles economic growth. Corporate bidders regularly complain that auctions raise their costs, while government critics argue that insufficient revenues are raised. The cross-national record shows many examples of both highly successful auctions and miserable failures.

Drawing on experience from the UK and other countries, senior regulator Geoffrey Myers explains how to optimise the regulatory design of auctions, from initial planning to final implementation. Spectrum Auctions offers unrivalled expertise for regulators and economists engaged in practical auction design or company executives planning bidding strategies. For applied economists, teachers, and advanced students this book provides unrivalled insights in market design and public management. Providing clear analytical frameworks, case studies of auctions, and stage-by-stage advice, it is essential reading for anyone interested in designing public-interested and successful spectrum auctions…(More)”.

Unsupervised: Navigating and Influencing a World Controlled by Powerful New Technologies

Curated on Posted on by Stefaan Verhulst

Book by Daniel Doll-Steinberg and Stuart Leaf: “…examines the fast-emerging technologies and tools that are already starting to completely revolutionize our world. Beyond that, the book takes an in-depth look at how we have arrived at this dizzying point in our history, who holds the reins of these formidable technologies, mostly without any supervision. It explains why we as business leaders, entrepreneurs, academics, educators, lawmakers, investors or users and all responsible citizens must act now to influence and help oversee the future of a technological world. Quantum computing, artificial intelligence, blockchain, decentralization, virtual and augmented reality, and permanent connectivity are just a few of the technologies and trends considered, but the book delves much deeper, too. You’ll find a thorough analysis of energy and medical technologies, as well as cogent predictions for how new tech will redefine your work, your money, your entertainment, your transportation and your home and cities, and what you need to know to harness and prosper from these technologies…(More)”.

Sharing Health Data: The Why, the Will, and the Way Forward.

Curated on Posted on by Stefaan Verhulst

Book edited by Grossmann C, Chua PS, Ahmed M, et al. : “Sharing health data and information1 across stakeholder groups is the bedrock of a learning health system. As data and information are increasingly combined across various sources, their generative value to transform health, health care, and health equity increases significantly. Facilitating this potential is an escalating surge of digital technologies (i.e., cloud computing, broadband and wireless solutions, digital health technologies, and application programming interfaces [APIs]) that, with each successive generation, not only enhance data sharing, but also improve in their ability to preserve privacy and identify and mitigate cybersecurity risks. These technological advances, coupled with notable policy developments, new interoperability standards (particularly the Fast Healthcare Interoperability Resources [FHIR] standard), and the launch of innovative payment models within the last decade, have resulted in a greater recognition of the value of health data sharing among patients, providers, and researchers. Consequently, a number of data sharing collaborations are emerging across the health care ecosystem.

Unquestionably, the COVID-19 pandemic has had a catalytic effect on this trend. The criticality of swift data exchange became evident at the outset of the pandemic, when the scientific community sought answers about the novel SARS-CoV-2 virus and emerging disease. Then, as the crisis intensified, data sharing graduated from a research imperative to a societal one, with a clear need to urgently share and link data across multiple sectors and industries to curb the effects of the pandemic and prevent the next one.

In spite of these evolving attitudes toward data sharing and the ubiquity of data-sharing partnerships, barriers persist. The practice of health data sharing occurs unevenly, prominent in certain stakeholder communities while absent in others. A stark contrast is observed between the volume, speed, and frequency with which health data is aggregated and linked—oftentimes with non-traditional forms of health data—for marketing purposes, and the continuing challenges patients experience in contributing data to their own health records. In addition, there are varying levels of data sharing. Not all types of data are shared in the same manner and at the same level of granularity, creating a patchwork of information. As highlighted by the gaps observed in the haphazard and often inadequate sharing of race and ethnicity data during the pandemic, the consequences can be severe—impacting the allocation of much-needed resources and attention to marginalized communities. Therefore, it is important to recognize the value of data sharing in which stakeholder participation is equitable and comprehensive— not only for achieving a future ideal state in health care, but also for redressing long-standing inequities…(More)”

The Secret Solution To Increasing Resident Trust

Curated on Posted on by Stefaan Verhulst

Report by CivicPlus: “We surveyed over 16,000 Americans to determine what factors most impacted community members in fostering feelings of trust in their local government. We found that residents in communities with digital resident self-service technology are more satisfied with their local government than residents still dependent on analog interactions to obtain government services. Residents in technology-forward communities also tend to be more engaged civic participants…(More)”.

State Capacities and Wicked Problems of Public Policy: Addressing Vulnerabilities that Affect Human Development

Curated on Posted on by Stefaan Verhulst

Report by Mosqueira, Edgardo; and Alessandro, Martín: “There is a growing mismatch between the types of public problems that governments face and the capabilities of the public administrations that design and implement policies to address them. Traditional administrative processes, the division of labor into ministries and agencies with clearly defined mandates, and even results-based management tools (such as logical frameworks or project management methodologies) are useful to address problems with relatively linear and predictable cause-effect relationships, in which success depends on the reliable execution of a predefined plan. In contrast, when dealing with wicked problems, multiple factors and actors are involved, often pushing in opposite directions and generating impacts across different sectors. Therefore, it is difficult to both align incentives and predict the effect of interventions. Such complex systems require a different approach, one that promotes collaboration among diverse actors, experimentation and learning to understand what works, and the ability to make rapid adjustments to interventions. This report illustrates the characteristics of wicked problems in two crucial development areas for Latin American and Caribbean countries: inequality and climate change. For each, it proposes institutional and managerial reforms that would expand the intervention capacities of LAC governments and analyzes the most relevant contexts for each option…(More)”.