Social media and Government

Curated on Posted on by Stefaan Verhulst

Introduction to Special Issue of First Monday by Rodrigo Sandoval-Almazan and Andrea L. Kavanaugh: “The use of social media by public administration has been growing steadily, and fostering important transformations in organization, costs, citizen interaction and efficiency. Citizens are increasingly more informed about government activities, performance, and claims solutions. Citiizens and non-profit organizations are in greater communication with each other about government planning and response to complex and collective problems. Social media, such as Facebook, Twitter, You Tube and WhatsApp, as well as related tools, such as commenting, liking, tagging and rating, change the distribution of information, power and resources. The growing maturity of public officials in the use of these tools not only creates new opportunities, but also engenders problems. Many politicians, public officials and public servants are seeking ways to adapt their daily operations and practices to make effective use of social media for interaction with non-governmental organizations and with citizens and to provide information and services more efficiently. The papers in this special issue on social media and government capture the current state of some of these opportunities and problems…

Engaging a community through social media-based topics and interactions by Andrea L. Kavanaugh, Ziqian Song

Public employees in social media communities: Exploring factors for internal collaboration using social network analysis by J. Ignacio Criado, Julián Villodre

Citizens’ use of microblogging and government communication during emergencies: A case study on water contamination in Shanghai by Qianli Yuan, Mila Gascó

Hacktivism and distributed hashtag spoiling on Twitter: Tales of the #IranTalks by Mahdi M. Najafabadi, Robert J. Domanski

Information strategies and affective reactions: How citizens interact with government social media content by Nic DePaula, Ersin Dincelli

Towards an understanding of Twitter networks: The case of the state of Mexico by Rodrigo Sandoval-Almazán, David Valle-Cruz”

Practical approaches to big data privacy over time

Curated on Posted on by Stefaan Verhulst

Micah Altman, Alexandra Wood, David R O’Brien and Urs Gasser in International Data Privacy Law: “

  • Governments and businesses are increasingly collecting, analysing, and sharing detailed information about individuals over long periods of time.
  • Vast quantities of data from new sources and novel methods for large-scale data analysis promise to yield deeper understanding of human characteristics, behaviour, and relationships and advance the state of science, public policy, and innovation.
  • The collection and use of fine-grained personal data over time, at the same time, is associated with significant risks to individuals, groups, and society at large.
  • This article examines a range of long-term research studies in order to identify the characteristics that drive their unique sets of risks and benefits and the practices established to protect research data subjects from long-term privacy risks.
  • We find that many big data activities in government and industry settings have characteristics and risks similar to those of long-term research studies, but are subject to less oversight and control.
  • We argue that the risks posed by big data over time can best be understood as a function of temporal factors comprising age, period, and frequency and non-temporal factors such as population diversity, sample size, dimensionality, and intended analytic use.
  • Increasing complexity in any of these factors, individually or in combination, creates heightened risks that are not readily addressable through traditional de-identification and process controls.
  • We provide practical recommendations for big data privacy controls based on the risk factors present in a specific case and informed by recent insights from the state of the art and practice….(More)”.

Selected Readings on Data Responsibility, Refugees and Migration

Curated on Posted on by Andrew Young

By Kezia Paladina, Alexandra Shaw, Michelle Winowatan, Stefaan Verhulst, and Andrew Young

The Living Library’s Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works on the topic of Data Collaboration for Migration was originally published in 2018.

Special thanks to Paul Currion whose data responsibility literature review gave us a headstart when developing the below. (Check out his article listed below on Refugee Identity)

The collection below is also meant to complement our article in the Stanford Social Innovation Review on Data Collaboration for Migration where we emphasize the need for a Data Responsibility Framework moving forward.

From climate change to politics to finance, there is growing recognition that some of the most intractable problems of our era are information problems. In recent years, the ongoing refugee crisis has increased the call for new data-driven approaches to address the many challenges and opportunities arising from migration. While data – including data from the private sector – holds significant potential value for informing analysis and targeted international and humanitarian response to (forced) migration, decision-makers often lack an actionable understanding of if, when and how data could be collected, processed, stored, analyzed, used, and shared in a responsible manner.

Data responsibility – including the responsibility to protect data and shield its subjects from harms, and the responsibility to leverage and share data when it can provide public value – is an emerging field seeking to go beyond just privacy concerns. The forced migration arena has a number of particularly important issues impacting responsible data approaches, including the risks of leveraging data regarding individuals fleeing a hostile or repressive government.

In this edition of the GovLab’s Selected Readings series, we examine the emerging literature on the data responsibility approaches in the refugee and forced migration space – part of an ongoing series focused on Data Responsibiltiy. The below reading list features annotated readings related to the Policy and Practice of data responsibility for refugees, and the specific responsibility challenges regarding Identity and Biometrics.

Data Responsibility and Refugees – Policy and Practice

International Organization for Migration (IOM) (2010) IOM Data Protection Manual. Geneva: IOM.

  • This IOM manual includes 13 data protection principles related to the following activities: lawful and fair collection, specified and legitimate purpose, data quality, consent, transfer to third parties, confidentiality, access and transparency, data security, retention and personal data, application of the principles, ownership of personal data, oversight, compliance and internal remedies (and exceptions).
  • For each principle, the IOM manual features targeted data protection guidelines, and templates and checklists are included to help foster practical application.

Norwegian Refugee Council (NRC) Internal Displacement Monitoring Centre / OCHA (eds.) (2008) Guidance on Profiling Internally Displaced Persons. Geneva: Inter-Agency Standing Committee.

  • This NRC document contains guidelines on gathering better data on Internally Displaced Persons (IDPs), based on country context.
  • IDP profile is defined as number of displaced persons, location, causes of displacement, patterns of displacement, and humanitarian needs among others.
  • It further states that collecting IDPs data is challenging and the current condition of IDPs data are hampering assistance programs.
  • Chapter I of the document explores the rationale for IDP profiling. Chapter II describes the who aspect of profiling: who IDPs are and common pitfalls in distinguishing them from other population groups. Chapter III describes the different methodologies that can be used in different contexts and suggesting some of the advantages and disadvantages of each, what kind of information is needed and when it is appropriate to profile.

United Nations High Commissioner for Refugees (UNHCR). Model agreement on the sharing of personal data with Governments in the context of hand-over of the refugee status determination process. Geneva: UNHCR.

  • This document from UNHCR provides a template of agreement guiding the sharing of data between a national government and UNHCR. The model agreement’s guidance is aimed at protecting the privacy and confidentiality of individual data while promoting improvements to service delivery for refugees.

United Nations High Commissioner for Refugees (UNHCR) (2015). Policy on the Protection of Personal Data of Persons of Concern to UNHCR. Geneva: UNHCR.

  • This policy outlines the rules and principles regarding the processing of personal data of persons engaged by UNHCR with the purpose of ensuring that the practice is consistent with UNGA’s regulation of computerized personal data files that was established to protect individuals’ data and privacy.
  • UNHCR require its personnel to apply the following principles when processing personal data: (i) Legitimate and fair processing (ii) Purpose specification (iii) Necessity and proportionality (iv) Accuracy (v) Respect for the rights of the data subject (vi) Confidentiality (vii) Security (viii) Accountability and supervision.

United Nations High Commissioner for Refugees (UNHCR) (2015) Privacy Impact Assessment of UNHCR Cash Based Interventions.

  • This impact assessment focuses on privacy issues related to financial assistance for refugees in the form of cash transfers. For international organizations like UNHCR to determine eligibility for cash assistance, data “aggregation, profiling, and social sorting techniques,” are often needed, leading a need for a responsible data approach.
  • This Privacy Impact Assessment (PIA) aims to identify the privacy risks posed by their program and seek to enhance safeguards that can mitigate those risks.
  • Key issues raised in the PIA involves the challenge of ensuring that individuals’ data will not be used for purposes other than those initially specified.

Data Responsibility in Identity and Biometrics

Bohlin, A. (2008) “Protection at the Cost of Privacy? A Study of the Biometric Registration of Refugees.” Lund: Faculty of Law of the University of Lund.

  • This 2008 study focuses on the systematic biometric registration of refugees conducted by UNHCR in refugee camps around the world, to understand whether enhancing the registration mechanism of refugees contributes to their protection and guarantee of human rights, or whether refugee registration exposes people to invasions of privacy.
  • Bohlin found that, at the time, UNHCR failed to put a proper safeguards in the case of data dissemination, exposing the refugees data to the risk of being misused. She goes on to suggest data protection regulations that could be put in place in order to protect refugees’ privacy.

Currion, Paul. (2018) “The Refugee Identity.” Medium.

  • Developed as part of a DFID-funded initiative, this essay considers Data Requirements for Service Delivery within Refugee Camps, with a particular focus on refugee identity.
  • Among other findings, Currion finds that since “the digitisation of aid has already begun…aid agencies must therefore pay more attention to the way in which identity systems affect the lives and livelihoods of the forcibly displaced, both positively and negatively.”
  • Currion argues that a Responsible Data approach, as opposed to a process defined by a Data Minimization principle, provides “useful guidelines,” but notes that data responsibility “still needs to be translated into organisational policy, then into institutional processes, and finally into operational practice.”

Farraj, A. (2010) “Refugees and the Biometric Future: The Impact of Biometrics on Refugees and Asylum Seekers.” Colum. Hum. Rts. L. Rev. 42 (2010): 891.

  • This article argues that biometrics help refugees and asylum seekers establish their identity, which is important for ensuring the protection of their rights and service delivery.
  • However, Farraj also describes several risks related to biometrics, such as, misidentification and misuse of data, leading to a need for proper approaches for the collection, storage, and utilization of the biometric information by government, international organizations, or other parties.  

GSMA (2017) Landscape Report: Mobile Money, Humanitarian Cash Transfers and Displaced Populations. London: GSMA.

  • This paper from GSMA seeks to evaluate how mobile technology can be helpful in refugee registration, cross-organizational data sharing, and service delivery processes.
  • One of its assessments is that the use of mobile money in a humanitarian context depends on the supporting regulatory environment that contributes to unlocking the true potential of mobile money. The examples include extension of SIM dormancy period to anticipate infrequent cash disbursements, ensuring that persons without identification are able to use the mobile money services, and so on.
  • Additionally, GMSA argues that mobile money will be most successful when there is an ecosystem to support other financial services such as remittances, airtime top-ups, savings, and bill payments. These services will be especially helpful in including displaced populations in development.

GSMA (2017) Refugees and Identity: Considerations for mobile-enabled registration and aid delivery. London: GSMA.

  • This paper emphasizes the importance of registration in the context of humanitarian emergency, because being registered and having a document that proves this registration is key in acquiring services and assistance.
  • Studying cases of Kenya and Iraq, the report concludes by providing three recommendations to improve mobile data collection and registration processes: 1) establish more flexible KYC for mobile money because where refugees are not able to meet existing requirements; 2) encourage interoperability and data sharing to avoid fragmented and duplicative registration management; and 3) build partnership and collaboration among governments, humanitarian organizations, and multinational corporations.

Jacobsen, Katja Lindskov (2015) “Experimentation in Humanitarian Locations: UNHCR and Biometric Registration of Afghan Refugees.” Security Dialogue, Vol 46 No. 2: 144–164.

  • In this article, Jacobsen studies the biometric registration of Afghan refugees, and considers how “humanitarian refugee biometrics produces digital refugees at risk of exposure to new forms of intrusion and insecurity.”

Jacobsen, Katja Lindskov (2017) “On Humanitarian Refugee Biometrics and New Forms of Intervention.” Journal of Intervention and Statebuilding, 1–23.

  • This article traces the evolution of the use of biometrics at the Office of the United Nations High Commissioner for Refugees (UNHCR) – moving from a few early pilot projects (in the early-to-mid-2000s) to the emergence of a policy in which biometric registration is considered a ‘strategic decision’.

Manby, Bronwen (2016) “Identification in the Context of Forced Displacement.” Washington DC: World Bank Group. Accessed August 21, 2017.

  • In this paper, Bronwen describes the consequences of not having an identity in a situation of forced displacement. It prevents displaced population from getting various services and creates higher chance of exploitation. It also lowers the effectiveness of humanitarian actions, as lacking identity prevents humanitarian organizations from delivering their services to the displaced populations.
  • Lack of identity can be both the consequence and and cause of forced displacement. People who have no identity can be considered illegal and risk being deported. At the same time, conflicts that lead to displacement can also result in loss of ID during travel.
  • The paper identifies different stakeholders and their interest in the case of identity and forced displacement, and finds that the biggest challenge for providing identity to refugees is the politics of identification and nationality.
  • Manby concludes that in order to address this challenge, there needs to be more effective coordination among governments, international organizations, and the private sector to come up with an alternative of providing identification and services to the displaced persons. She also argues that it is essential to ensure that national identification becomes a universal practice for states.

McClure, D. and Menchi, B. (2015). Challenges and the State of Play of Interoperability in Cash Transfer Programming. Geneva: UNHCR/World Vision International.

  • This report reviews the elements that contribute to the interoperability design for Cash Transfer Programming (CTP). The design framework offered here maps out these various features and also looks at the state of the problem and the state of play through a variety of use cases.
  • The study considers the current state of play and provides insights about the ways to address the multi-dimensionality of interoperability measures in increasingly complex ecosystems.     

NRC / International Human Rights Clinic (2016). Securing Status: Syrian refugees and the documentation of legal status, identity, and family relationships in Jordan.

  • This report examines Syrian refugees’ attempts to obtain identity cards and other forms of legally recognized documentation (mainly, Ministry of Interior Service Cards, or “new MoI cards”) in Jordan through the state’s Urban Verification Exercise (“UVE”). These MoI cards are significant because they allow Syrians to live outside of refugee camps and move freely about Jordan.
  • The text reviews the acquirement processes and the subsequent challenges and consequences that refugees face when unable to obtain documentation. Refugees can encounter issues ranging from lack of access to basic services to arrest, detention, forced relocation to camps and refoulement.  
  • Seventy-two Syrian refugee families in Jordan were interviewed in 2016 for this report and their experiences with obtaining MoI cards varied widely.

Office of Internal Oversight Services (2015). Audit of the operations in Jordan for the Office of the United Nations High Commissioner for Refugees. Report 2015/049. New York: UN.

  • This report documents the January 1, 2012 – March 31, 2014 audit of Jordanian operations, which is intended to ensure the effectiveness of the UNHCR Representation in the state.
  • The main goals of the Regional Response Plan for Syrian refugees included relieving the pressure on Jordanian services and resources while still maintaining protection for refugees.
  • The audit results concluded that the Representation was initially unsatisfactory, and the OIOS suggested several recommendations according to the two key controls which the Representation acknowledged. Those recommendations included:
    • Project management:
      • Providing training to staff involved in financial verification of partners supervise management
      • Revising standard operating procedure on cash based interventions
      • Establishing ways to ensure that appropriate criteria for payment of all types of costs to partners’ staff are included in partnership agreements
    • Regulatory framework:
      • Preparing annual need-based procurement plan and establishing adequate management oversight processes
      • Creating procedures for the assessment of renovation work in progress and issuing written change orders
      • Protecting data and ensuring timely consultation with the UNHCR Division of Financial and Administrative Management

UNHCR/WFP (2015). Joint Inspection of the Biometrics Identification System for Food Distribution in Kenya. Geneva: UNHCR/WFP.

  • This report outlines the partnership between the WFP and UNHCR in its effort to promote its biometric identification checking system to support food distribution in the Dadaab and Kakuma refugee camps in Kenya.
  • Both entities conducted a joint inspection mission in March 2015 and was considered an effective tool and a model for other country operations.
  • Still, 11 recommendations are proposed and responded to in this text to further improve the efficiency of the biometric system, including real-time evaluation of impact, need for automatic alerts, documentation of best practices, among others.

Democracy is in danger when the census undercounts vulnerable populations

Curated on Posted on by Stefaan Verhulst

Emily Klancher Merchant at The Conversation: “The 2020 U.S. Census is still two years away, but experts and civil rights groups are already disputing the results.At issue is whether the census will fulfill the Census Bureau’s mandate to “count everyone once, only once, and in the right place.”

The task is hardly as simple as it seems and has serious political consequences. Recent changes to the 2020 census, such as asking about citizenship status, will make populations already vulnerable to undercounting even more likely to be missed. These vulnerable populations include the young, poor, nonwhite, non-English-speaking, foreign-born and transient.

An accurate count is critical to the functioning of the U.S. government. Census data determine how the power and resources of the federal government are distributed across the 50 states. This includes seats in the House, votes in the Electoral College and funds for federal programs. Census data also guide the drawing of congressional and other voting districts and the enforcement of civil and voting rights laws.

Places where large numbers of people go uncounted get less than their fair share of political representation and federal resources. When specific racial and ethnic groups are undercounted, it is harder to identify and rectify violations of their civil rights. My research on the international history of demography demonstrates that the question of how to equitably count the population is not new, nor is it unique to the United States. The experience of the United States and other countries may hold important lessons as the Census Bureau finalizes its plans for the 2020 count.

Let’s take a look at that history….

In 1790, the United States became the first country to take a regular census. Following World War II, the U.S. government began to promote census-taking in other countries. U.S. leaders believed data about the size and location of populations throughout the Western Hemisphere could help the government plan defense. What’s more, U.S. businesses could also use the data to identify potential markets and labor forces in nearby countries.

The U.S. government began investing in a program called the Census of the Americas. Through this program, the State Department provided financial support and the Census Bureau provided technical assistance to Western Hemisphere countries taking censuses in 1950.

United Nations demographers also viewed the Census of the Americas as an opportunity. Data that were standardized across countries could serve as the basis for projections of world population growth and the calculation of social and economic indicators. They also hoped that censuses would provide useful information to newly established governments. The U.N. turned the Census of the Americas into a global affair, recommending that “all Member States planning population censuses about 1950 use comparable schedules so far as possible.” Since 1960, the U.N. has sponsored a World Census Program every 10 years. The 2020 World Census Program will be the seventh round….

Not all countries went along with the program. For example, Lebanon’s Christian rulers feared that a census would show Christians to be a minority, undermining the legitimacy of their government. However, for the 65 sovereign countries taking censuses between 1945 and 1954, leaders faced the same question the U.S. faces today: How can we make sure that everyone has an equal chance of being counted?…(More)”.

What Do State Chief Data Officers Do?

Curated on Posted on by Stefaan Verhulst

Kil Huh and Sallyann Bergh at the Pew Charitable Trust: ” In 2017, Hurricane Harvey heaped destruction on the state of Texas. With maximum wind speeds clocked at nearly 135 miles per hour, and a record rainfall of more than 60 inches  that resulted in 3 to 4 feet of water flooding Houston’s metro area, the state is still recovering from the storm’s devastation.  Harvey is among the most expensive U.S. hurricanes on record.

As the storm made landfall, Texas government agencies mapped affected areas in real time to help first responders identify the most vulnerable citizens and places. The state’s Geographic Information Systems (GIS) group shared numerous map updates that informed law enforcement and other government agencies of the hardest hit areas, which enabled the efficient delivery of food, water, and other critical supplies. The group also helped identify safe, dry, “lily pad” areas where helicopters could land, ascertained the best evacuation routes, mapped areas where people were most critically in need of rescue, and analyzed the status of flooded schools to estimate reopenings. Additionally, mapping service data prompted the Sabine River Authority of Texas to dam its pump station before the flooding occurred—which averted $2 million in property losses.

Data from multiple state agencies, used to launch the Google Imagery Project in 2015, made this storm response possible. Furthermore, a crucial element of the state’s preparation was the hiring of a state data coordinator, a job known as chief data officer (CDO) in other states. These positions play a key role in advancing the quality of data used as a strategic asset to support more effective program investments. CDOs create data-driven solutions for intermittent issues like hurricanes and traffic events, as well as for chronic problems like poverty.

In February 2018, The Pew Charitable Trusts’ project on data as a strategic asset published a 50-state report, “How States Use Data to Inform Decisions,” which explores the five key actions that promote data-driven decision-making in states: planning ahead, building capacity, sharing data, analyzing data to create meaningful information, and sustaining data efforts to enhance their capabilities. CDOs have helped states implement these steps to support more data-informed decision-making, and states are increasingly acknowledging the important role this position plays in governance efforts….(More)”.

Replicating the Justice Data Lab in the USA: Key Considerations

Curated on Posted on by Stefaan Verhulst

Blog by Tracey Gyateng and Tris Lumley: “Since 2011, NPC has researched, supported and advocated for the development of impact-focussed Data Labs in the UK. The goal has been to unlock government administrative data so that organisations (primarily nonprofits) who provide a social service can understand the impact of their services on the people who use them.

So far, one of these Data Labs has been developed to measure re-offending outcomes- the Justice Data Lab-, and others are currently being piloted for employment and education. Given our seven years of work in this area, we at NPC have decided to reflect on the key factors needed to create a Data Lab with our report: How to Create an Impact Data Lab. This blog outlines these factors, examines whether they are present in the USA, and asks what the next steps should be — drawing on the research undertaken with the Governance Lab….Below we examine the key factors and to what extent they appear to be present within the USA.

Environment: A broad culture that supports impact measurement. Similar to the UK, nonprofits in the USA are increasingly measuring the impact they have had on the participants of their service and sharing the difficulties of undertaking robust, high quality evaluations.

Data: Individual person-level administrative data. A key difference between the two countries is that, in the USA, personal data on social services tends to be held at a local, rather than central level. In the UK social services data such as reoffending, education and employment are collated into a central database. In the USA, the federal government has limited centrally collated personal data, instead this data can be found at state/city level….

A leading advocate: A Data Lab project team, and strong networks. Data Labs do not manifest by themselves. They requires a lead agency to campaign with, and on behalf of, nonprofits to set out a persuasive case for their development. In the USA, we have developed a partnership with the Governance Lab to seek out opportunities where Data Labs can be established but given the size of the country, there is scope for further collaborations/ and or advocates to be identified and supported.

Customers: Identifiable organisations that would use the Data Lab. Initial discussions with several US nonprofits and academia indicate support for a Data Lab in their context. Broad consultation based on an agreed region and outcome(s) will be needed to fully assess the potential customer base.

Data owners: Engaged civil servants. Generating buy-in and persuading various stakeholders including data owners, analysts and politicians is a critical part of setting up a data lab. While the exact profiles of the right people to approach can only be assessed once a region and outcome(s) of interest have been chosen, there are encouraging signs, such as the passing of the Foundations for Evidence-Based Policy Making Act of 2017 in the house of representatives which, among other things, mandates the appointment of “Chief Evaluation Officers” in government departments- suggesting that there is bipartisan support for increased data-driven policy evaluation.

Legal and ethical governance: A legal framework for sharing data. In the UK, all personal data is subject to data protection legislation, which provides standardised governance for how personal data can be processed across the country and within the European Union. A universal data protection framework does not exist within the USA, therefore data sharing agreements between customers and government data-owners will need to be designed for the purposes of Data Labs, unless there are existing agreements that enable data sharing for research purposes. This will need to be investigated at the state/city level of a desired Data Lab.

Funding: Resource and support for driving the set-up of the Data Lab. Most of our policy lab case studies were funded by a mixture of philanthropy and government grants. It is expected that a similar mixed funding model will need to be created to establish Data Labs. One alternative is the model adopted by the Washington State Institute for Public Policy (WSIPP), which was created by the Washington State Legislature and is funded on a project basis, primarily by the state. Additionally funding will be needed to enable advocates of a Data Lab to campaign for the service….(More)”.

The Age of Perplexity: Rethinking the World we Knew

Curated on Posted on by Stefaan Verhulst

BVBA Open Access Book: “The impact of globalization, of technological progress and of the insecurity that they cause is reflected in people’s decisions, and by the path that our society is following. This path that will decide our future, in the sense that it will determine our capability of facing the challenges and taking advantage of the opportunities offered up by the advances in science and technology.

In this book, we look at generalized subjects, taking in the transformation that computing and the greater availability of information brings to our perceptions and understanding of things, and in the social imaginaries, that shape our attitudes and reactions to the events that we observe.
All this underpins the changes in politics we are witnessing, the appearance of populist movements or, more generally, the lack of commitment or disaffection with political institutions and the values that support the existing democracies. In these arenas, the new digital media, new types of digital political activism, and the rise of movements that question the dominant economic and political paradigm all play a key role.

In the supranational and geopolitical level we discuss the importance of incorporating a feminist perspective to international relations (as well, of course, as to all the spheres of human activity); new types of warfare, in which neither the contenders, strategies or media resemble anything we knew before; the huge geopolitical challenge represented by the complex and diverse Arab Islamic question; the end of the brief unipolar world era, with the emergence of powers that question the United States’ hegemony, among which we highlight China; or the future role of Latin America in the global map.

Regarding the economic questions that are at the root of the current perplexity, insecurity and discontent, we examine the impact of globalization and technological change on growth, the welfare state and, above all, employment.

From this base, we look at which are the most suitable economic policies and forms of organization for harnessing the potential of the digital revolution, and also for minimizing the risks of a society with increasing inequality, with a huge number of jobs taken over by machines, or even the loss of control of individual or collective decisions.

This technological revolution will undoubtedly require a complex transition process, but we also have before us a wonderful opportunity to better tend to the needs and demands of people: with more growth, jobs and a fairer distribution of wealth, and a richer and fuller life for the whole of humanity….(More)”.

Data for Development: What’s next? Concepts, trends and recommendations

Curated on Posted on by Stefaan Verhulst

Report by the WebFoundation: “The exponential growth of data provides powerful new ways for governments and companies to understand and respond to challenges and opportunities. This report, Data for Development: What’s next, investigates how organisations working in international development can leverage the growing quantity and variety of data to improve their investments and projects so that they better meet people’s needs.

Investigating the state of data for development and identifying emerging data trends, the study provides recommendations to support German development cooperation actors seeking to integrate data strategies and investments in their work. These insights can guide any organisation seeking to use data to enhance their development work.

The research considers four types of data: (1) big data, (2) open data, (3) citizen-generated data and (4) real-time data, and examines how they are currently being used in development-related policy-making and how they might lead to better development outcomes….(More)”.

Psychographics: the behavioural analysis that helped Cambridge Analytica know voters’ minds

Curated on Posted on by Stefaan Verhulst

Michael Wade at The Conversation: “Much of the discussion has been on how Cambridge Analytica was able to obtain data on more than 50m Facebook users – and how it allegedly failed to delete this data when told to do so. But there is also the matter of what Cambridge Analytica actually did with the data. In fact the data crunching company’s approach represents a step change in how analytics can today be used as a tool to generate insights – and to exert influence.

For example, pollsters have long used segmentation to target particular groups of voters, such as through categorising audiences by gender, age, income, education and family size. Segments can also be created around political affiliation or purchase preferences. The data analytics machine that presidential candidate Hillary Clinton used in her 2016 campaign – named Ada after the 19th-century mathematician and early computing pioneer – used state-of-the-art segmentation techniques to target groups of eligible voters in the same way that Barack Obama had done four years previously.

Cambridge Analytica was contracted to the Trump campaign and provided an entirely new weapon for the election machine. While it also used demographic segments to identify groups of voters, as Clinton’s campaign had, Cambridge Analytica also segmented using psychographics. As definitions of class, education, employment, age and so on, demographics are informational. Psychographics are behavioural – a means to segment by personality.

This makes a lot of sense. It’s obvious that two people with the same demographic profile (for example, white, middle-aged, employed, married men) can have markedly different personalities and opinions. We also know that adapting a message to a person’s personality – whether they are open, introverted, argumentative, and so on – goes a long way to help getting that message across….

There have traditionally been two routes to ascertaining someone’s personality. You can either get to know them really well – usually over an extended time. Or you can get them to take a personality test and ask them to share it with you. Neither of these methods is realistically open to pollsters. Cambridge Analytica found a third way, with the assistance of two University of Cambridge academics.

The first, Aleksandr Kogan, sold them access to 270,000 personality tests completed by Facebook users through an online app he had created for research purposes. Providing the data to Cambridge Analytica was, it seems, against Facebook’s internal code of conduct, but only now in March 2018 has Kogan been banned by Facebook from the platform. In addition, Kogan’s data also came with a bonus: he had reportedly collected Facebook data from the test-takers’ friends – and, at an average of 200 friends per person, that added up to some 50m people.

However, these 50m people had not all taken personality tests. This is where the second Cambridge academic, Michal Kosinski, came in. Kosinski – who is said to believe that micro-targeting based on online data could strengthen democracy – had figured out a way to reverse engineer a personality profile from Facebook activity such as likes. Whether you choose to like pictures of sunsets, puppies or people apparently says a lot about your personality. So much, in fact, that on the basis of 300 likes, Kosinski’s model is able to predict someone’s personality profile with the same accuracy as a spouse….(More)”

How Refugees Are Helping Create Blockchain’s Brand New World

Curated on Posted on by Stefaan Verhulst

Jessi Hempel at Wired: “Though best known for underpinning volatile cryptocurrencies, like Bitcoin and Ethereum, blockchain technology has a number of qualities which make it appealing for record-keeping. A distributed ledger doesn’t depend on a central authority to verify its existence, or to facilitate transactions within it, which makes it less vulnerable to tampering. By using applications that are built on the ‘chain, individuals may be able to build up records over time, use those records across borders as a form of identity—essentially creating the trust they need to interact with the world, without depending on a centralized authority, like a government or a bank, to vouch for them.

For now, these efforts are small experiments. In Finland, the Finnish Immigration Service offers refugees a prepaid Mastercard developed by the Helsinki-based startup MONI that also links to a digital identity, composed of the record of one’s financial transactions, which is stored on the blockchain. In Moldova, the government is working with digital identification expertsfrom the United Nations Office for Project Services (UNOPS) to brainstorm ways to use blockchain to provide children living in rural areas with a digital identity, so it’s more difficult for traffickers to smuggle them across borders.

Among the more robust programs is a pilot the United Nations World Food Program (WFP) launched in Jordan last May. Syrian refugees stationed at the Azraq Refugee Camp receive vouchers to shop at the local grocery store. The WFP integrated blockchain into its biometric authentication technology, so Syrian refugees can cash in their vouchers at the supermarket by staring into a retina scanner. These transactions are recorded on a private Ethereum-basedblockchain, called Building Blocks. Because the blockchain eliminates the need for WFP to pay banks to facilitate transactions, Building Blocks could save the WFP as much as $150,000 each month in bank fees in Jordan alone. The program has been so successful that by the end of the year, the WFP plans to expand the technology throughout Jordan. Blockchain enthusiasts imagine a future in which refugees can access more than just food vouchers, accumulating a transaction history that could stand in as a credit history when they attempt to resettle….

But in the rush to apply blockchain technology to every problem, many point out that relying on the ledger may have unintended consequences. As the Blockchain for Social Impact chief technology officer at ConsenSys, Robert Greenfeld IV writes, blockchain-based identity “isn’t a silver bullet, and if we don’t think about it/build it carefully, malicious actors could still capitalize on it as an element of control.” If companies rely on private blockchains, he warns, there’s a danger that the individual permissions will prevent these identity records from being used in multiple places. (Many of these projects, like the UNWFP project, are built on private blockchains so that organizations can exert more control over their development.) “If we don’t start to collaborate together with populations, we risk ending up with a bunch of siloed solutions,” says Greenfeld.

For his part, Greenfeld suggests governments could easily use state-sponsored machine learning algorithms to monitor public blockchain activity. But as bitcoin enthusiasts branch out of their get-rich-quick schemes to wrestle with how to make the web more equitable for everyone, they have the power to craft a world of their own devising. The early web should be a lesson to the bitcoin enthusiasts as they promote the blockchain’s potential. Right now we have the power to determine its direction; the dangers exist, but the potential is enormous….(More)”