Digital Media and Wireless Communication in Developing Nations: Agriculture, Education, and the Economic Sector


Book by Megh R. Goyal and Emmanuel Eilu: “… explores how digital media and wireless communication, especially mobile phones and social media platforms, offer concrete opportunities for developing countries to transform different sectors of their economies. The volume focuses on the agricultural, economic, and education sectors. The chapter authors, mostly from Africa and India, provide a wealth of information on recent innovations, the opportunities they provide, challenges faced, and the direction of future research in digital media and wireless communication to leverage transformation in developing countries….(More)”.

The Art of Values-Based Innovation for Humanitarian Action


Chris Earney & Aarathi Krishnan at SSIR: “Contrary to popular belief, innovation isn’t new to the humanitarian sector. Organizations like the Red Cross and Red Crescent have a long history of innovating in communities around the world. Humanitarians have worked both on a global scale—for example, to innovate financing and develop the Humanitarian Code of Conduct—and on a local level—to reduce urban fire risks in informal settlements in Kenya, for instance, and improve waste management to reduce flood risks in Indonesia.

Even in its more-bureaucratic image more than 50 years ago, the United Nations commissioned a report to better understand the role that innovation, science, and technology could play in advancing human rights and development. Titled the “Sussex Manifesto,” the report outlined how to reshape and reorganize the role of innovation and technology so that it was more relevant, equitable, and accessible to the humanitarian and development sectors. Although those who commissioned the manifesto ultimately deemed it too ambitious for its era, the effort nevertheless reflects the UN’s longstanding interest in understanding how far-reaching ideas can elicit fundamental and needed progress. It challenged the humanitarian system to be explicit about its values and understand how those values could lead to radical actions for the betterment of humanity.

Since then, 27 UN organizations have formed teams dedicated to supporting innovation. Today, the aspiration to innovate extends to NGOs and donor communities, and has led to myriad approaches to brainstorming, design thinking, co-creation, and other activities developed to support novelty.

However, in the face of a more-globalized, -connected, and -complex world, we need to, more than ever, position innovation as a bold and courageous way of doing things. It’s common for people to demote innovation as a process that tinkers around the edges of organizations, but we need to think about innovation as a tool for changing the way systems work and our practices so that they better serve communities. This matters, because humanitarian needs are only going to grow, and the resources available to us likely won’t match that need. When the values that underpin our attitudes and behaviors as humanitarians drive innovation, we can better focus our efforts and create more impact with less—and we’re going to have to…(More)”.

Index: The Data Universe 2019


By Michelle Winowatan, Andrew J. Zahuranec, Andrew Young, Stefaan Verhulst, Max Jun Kim

The Living Library Index – inspired by the Harper’s Index – provides important statistics and highlights global trends in governance innovation. This installment focuses on the data universe.

Please share any additional, illustrative statistics on data, or other issues at the nexus of technology and governance, with us at [email protected]

Internet Traffic:

  • Percentage of the world’s population that uses the internet: 51.2% (3.9 billion people) – 2018
  • Number of search processed worldwide by Google every year: at least 2 trillion – 2016
  • Website traffic worldwide generated through mobile phones: 52.2% – 2018
  • The total number of mobile subscriptions in the first quarter of 2019: 7.9 billion (addition of 44 million in quarter) – 2019
  • Amount of mobile data traffic worldwide: nearly 30 billion GB – 2018
  • Data category with highest traffic worldwide: video (60%) – 2018
  • Global average of data traffic per smartphone per month: 5.6 GB – 2018
    • North America: 7 GB – 2018
    • Latin America: 3.1 GB – 2018
    • Western Europe: 6.7 GB – 2018
    • Central and Eastern Europe: 4.5 GB – 2018
    • North East Asia: 7.1 GB – 2018
    • Southeast Asia and Oceania: 3.6 GB – 2018
    • India, Nepal, and Bhutan: 9.8 GB – 2018
    • Middle East and Africa: 3.0 GB – 2018
  • Time between the creation of each new bitcoin block: 9.27 minutes – 2019

Streaming Services:

  • Total hours of video streamed by Netflix users every minute: 97,222 – 2017
  • Hours of YouTube watched per day: over 1 billion – 2018
  • Number of tracks uploaded to Spotify every day: Over 20,000 – 2019
  • Number of Spotify’s monthly active users: 232 million – 2019
  • Spotify’s total subscribers: 108 million – 2019
  • Spotify’s hours of content listened: 17 billion – 2019
  • Total number of songs on Spotify’s catalog: over 30 million – 2019
  • Apple Music’s total subscribers: 60 million – 2019
  • Total number of songs on Apple Music’s catalog: 45 million – 2019

Social Media:

Calls and Messaging:

Retail/Financial Transaction:

  • Number of packages shipped by Amazon in a year: 5 billion – 2017
  • Total value of payments processed by Venmo in a year: USD 62 billion – 2019
  • Based on an independent analysis of public transactions on Venmo in 2017:
  • Based on a non-representative survey of 2,436 US consumers between the ages of 21 and 72 on P2P platforms:
    • The average volume of transactions handled by Venmo: USD 64.2 billion – 2019
    • The average volume of transactions handled by Zelle: USD 122.0 billion – 2019
    • The average volume of transactions handled by PayPal: USD 141.8 billion – 2019 
    • Platform with the highest percent adoption among all consumers: PayPal (48%) – 2019 

Internet of Things:

Sources:

How mobile text reminders earned Madagascar a 32,900% ROI in collecting unpaid taxes


Paper by Tiago Peixoto et al : “Benjamin Franklin famously once said that “nothing can be said to be certain, except death and taxes.” In developing countries, however, tax revenues are anything but certain. Madagascar is a prime example, with tax collection as a share of GDP at just under 11 percent. This is low even compared with countries of similar levels of economic development, and well below what the government could reasonably collect to fund much-needed public services, such as education, health and infrastructure. 

Poor compliance by citizens who owe taxes remains a major reason for Madagascar’s low tax collection. Madagascar’s government has therefore made increasing tax revenue collection a high priority in its strategy for promoting sustainable economic growth and addressing poverty.

Reforming a tax system can take decades. But small measures, implemented with the help of technology, can help tax authorities improve compliance.  Our team at the World Bank jointly conducted a field experiment with the Madagascar’s Directorate General for Taxation, to test whether simple text message reminders via mobile phones could increase compliance among late-tax filers.

We took a group of 15,885 late-income-tax filers and randomly assigned some of them to receive a series of messages reminding them to file a tax declaration and emphasizing various reasons to pay taxes. Late tax filers were told that they could avoid a late penalty by meeting an extended deadline and were given the link to the tax filing website. 

The results of the experiment were significant. In the control group, only 7.2% of late filers filed a tax return by the extended deadline cited in the SMS messages. This increased to 9.8% in the treatment groups who received SMS reminders. This might not sound like much, but for every dollar spent sending text messages, the tax authority collected an additional 329 dollars in revenues, making the intervention highly cost-effective.

In fact, the return on this particular investment was 32,900 percent! Although this increase in revenue is relatively small in absolute terms—around $375,000—it could be automatically integrated into the tax system. It also suggests that messaging may hold a lot of promise for cost-effectively increasing tax receipts even in developing country contexts….(More)”.

How can Indigenous Data Sovereignty (IDS) be promoted and mainstreamed within open data movements?


OD Mekong Blog: “Considering Indigenous rights in the open data and technology space is a relatively new concept. Called “Indigenous Data Sovereignty” (IDS), it is defined as “the right of Indigenous peoples to govern the collection, ownership, and application of data about Indigenous communities, peoples, lands, and resources”, regardless of where the data is held or by whom. By default, this broad and all-encompassing framework bucks fundamental concepts of open data, and asks traditional open data practitioners to critically consider how open data can be used as a tool of transparency that also upholds equal rights for all…

Four main areas of concern and relevant barriers identified by participants were:

Self-determination to identify their membership

  • National governments in many states, particularly across Asia and South America, still do not allow for self-determination under the law. Even when legislation offers some recognition these are scarcely enforced, and mainstream discourse demonises Indigenous self-determination.
  • However, because Indigenous and ethnic minorities frequently face hardships and persecution on a daily basis, there were concerns about the applicability of data sovereignty at the local levels.

Intellectual Property Protocols

  • It has become the norm in the everyday lives of people for big tech companies to extract data in excessive amounts. How do disenfranchised communities combat this?
  • Indigenous data is often misappropriated to the detriment of Indigenous peoples.
  • Intellectual property concepts, such as copyright, are not an ideal approach for protecting Indigenous knowledge and intellectual property rights because they are rooted in commercialistic ideals that are difficult to apply to Indigenous contexts. This is especially so because many groups do not practice commercialization in the globalized context. Also, as a concept based on exclusivity (i.e., when licenses expire knowledge gets transferred over as public goods), it doesn’t take into account the collectivist ideals of Indigenous peoples.

Data Governance

  • Ultimately, data protection is about protecting lives. Having the ability to use data to direct decisions on Indigenous development places greater control in the hands of Indigenous peoples.
  • National governments are barriers due to conflicts in sovereignty interests. Nation-state legal systems are often contradictory to customary laws, and thus don’t often reflect rights-based approaches.

Consent — Free Prior and Informed Consent (FPIC)

  • FPIC, referring to a set of principles that define the process and mechanisms that apply specifically to Indigenous peoples in relation to the exercise of their collective rights, is a well-known phrase. They are intended to ensure that Indigenous peoples are treated as sovereign peoples with their own decision-making power, customary governance systems, and collective decision-making processes, but it is questionable as to what level one can ensure true FPIC in the Indigenous context.²
  • It remains a question as too how effectively due diligence can be applied to research protocols, so as to ensure that the rights associated with FPIC and the UNDRIP framework are upheld….(More)”.

Mobile phone data’s potential for informing infrastructure planning in developing countries


Paper by Hadrien Salat, Zbigniew Smoreda, and Markus Schläpfer: “High quality census data are not always available in developing countries. Instead, mobile phone data are becoming a go to proxy to evaluate population density, activity and social characteristics. They offer additional advantages for infrastructure planning such as being updated in real-time, including mobility information and recording temporary visitors’ activity. We combine various data sets from Senegal to evaluate mobile phone data’s potential to replace insufficient census data for infrastructure planning in developing countries. As an applied case, we test their ability at predicting accurately domestic electricity consumption. We show that, contrary to common belief, average mobile phone activity is not well correlated with population density. However, it can provide better electricity consumption estimates than basic census data. More importantly, we successfully use curve and network clustering techniques to enhance the accuracy of the predictions, to recover good population mapping potential and to reduce the collection of informative data for planning to substantially smaller samples….(More)”.

Sharing data can help prevent public health emergencies in Africa


Moses John Bockarie at The Conversation: “Global collaboration and sharing data on public health emergencies is important to fight the spread of infectious diseases. If scientists and health workers can openly share their data across regions and organisations, countries can be better prepared and respond faster to disease outbreaks.

This was the case in with the 2014 Ebola outbreak in West Africa. Close to 100 scientists, clinicians, health workers and data analysts from around the world worked together to help contain the spread of the disease.

But there’s a lack of trust when it comes to sharing data in north-south collaborations. African researchers are suspicious that their northern partners could publish data without acknowledging the input from the less resourced southern institutions where the data was first generated. Until recently, the authorship of key scientific publications, based on collaborative work in Africa, was dominated by scientists from outside Africa.

The Global Research Collaboration for Infectious Disease Preparedness, an international network of major research funding organisations, recently published a roadmap to data sharing. This may go some way to address the data sharing challenges. Members of the network are expected to encourage their grantees to be inclusive and publish their results in open access journals. The network includes major funders of research in Africa like the European Commission, Bill & Melinda Gates Foundation and Wellcome Trust.

The roadmap provides a guide on how funders can accelerate research data sharing by the scientists they fund. It recommends that research funding institutions make real-time, external data sharing a requirement. And that research needs to be part of a multi-disciplinary disease network to advance public health emergencies responses.

In addition, funding should focus on strengthening institutions’ capacity on a number of fronts. This includes data management, improving data policies, building trust and aligning tools for data sharing.

Allowing researchers to freely access data generated by global academic counterparts is critical for rapidly informing disease control strategies in public health emergencies….(More)”.

Ebola outbreak demonstrates science’s need to ‘nudge’


Anjana Ahuja at the Financial Times: “It should be a moment of cautious optimism: a second promising vaccine has become available to tackle the Ebola outbreak in the Democratic Republic of Congo. Instead, there is uncertainty and angst. Clinicians desperately want to see the new vaccine deployed. But officials in the DRC, unnerved by public reaction to an earlier experimental vaccine, worry that introducing a second one might stoke public suspicions and destabilise containment efforts.

Experts met in the capital Kinshasa last week to work out which way to jump. The dilemma illustrates that human behaviour can be as destructive to global health as any deadly pathogen. Addressing diseases — even the organ-destroying horror that is Ebola — is no longer a matter of merely concocting a vaccine but also persuading people to roll up their sleeves for it. Some academics are even calling for the World Health Organization to establish its own “nudge unit” to apply lessons from behavioural science. While dealing with disease outbreaks “require[s] modifying or working with human behaviour”, they wrote recently in Scientific American, “the global response to these threats lacks a coherent focus on behavioural insights.”…(More)”

How to Transition Social Solutions to Government


Bvudzai Magadzire, Melissa West, Emily Lawrence, Julia Guerette & Barbara Jones-Singer at the Stanford Social Innovation Review: ” …At the core of our framework is the idea that solutions must exist within an “enabling context.” The enabling context comprises external conditions such as a country’s level of political stability, government independence, and economic prosperity. Each of these can have a major effect on whether a government entity succeeds in sustaining a solution after an NGO or private-sector partner exits. While these external factors are generally outside most organizations’ control, monitoring them can inform decisions about how to invest time and resources, with the aim of minimizing their negative impacts on a government’s ability to sustain projects.

We are using tools like the PESTLE framework to help identify external factors that could impact the success of programs, as well as reviewing resources from USAIDWorld BankWorld Health Organization, and other agencies to better understand the political, economic, and social context for transitioning solutions to our government partners. For instance, the government of Malawi has made high-level political commitments to support maternal, adolescent, and child health, but as a low-income country, it has limited funds to spend on health. Thus, reducing costs is critical. VillageReach initially developed a memorandum of understanding (MOU) with the telecommunications provider Airtel—one of two major mobile service providers in Malawi. Since signing the MOU in 2015, Airtel has covered all incoming call and promotional text costs of the hotline, allowing callers to call CCPF for free from any Airtel phone. The government is now managing the MOU with Airtel as part of the transition process.

As organizations assess a social solution’s readiness for transition to government, they should consider both the external environment and each of the solution elements. (Illustration by The Medium)

The second tier of our framework combines all the elements integral to a solution’s success that (unlike the enabling context) are within the control of an implementing organization. We call this the “integrated solution,” and it has six elements:

  • Solution design: This includes standard operating procedures, guidelines, templates, and job and skill descriptions needed to manage and operate the solution. We are developing a toolkit specifically to support the government in managing CCPF.
  • Resource availability: This includes the financial and human resources, as well as infrastructure like buildings and equipment, needed to transition, operate, and maintain the solution. For CCPF, we are supporting the development of a memorandum of understanding between the government and the telecommunications provider Airtel to ensure that the company continues to cover the costs of calls to the hotline.
  • Financial management: This covers developing and managing budgets, estimating and managing costs, and disbursing funds in a timely fashion. This process has been important for understanding exactly which budgets need what amount of funds to ensure that operations continue.
  • Government strategy: This includes sector (in our case, health-sector) and related government strategies that support the solution’s transition, operation, and maintenance. For CCPF, we needed to ensure that these aligned with Malawi’s broader strategic plan for the health sector.
  • Policy and regulatory strategies: These are laws and regulations that affect the solution’s transition, operation, and maintenance. For CCPF, we needed to ensure that the cadre of hotline workers fit into government staffing protocols and that we could legally share certain types of health information with callers.
  • Organizational structure: This includes managerial roles and responsibilities, management effectiveness, and governance. CCPF established a steering committee to help maintain alignment and accountability.

Organizations should evaluate and plan for the enabling context and integrated solution concurrently—ideally prior to or early on in the process of developing their solution, and periodically throughout its life….(More)”

Supreme Court rules against newspaper seeking access to food stamp data


Josh Gerstein at Politico: “The Supreme Court on Monday handed a victory to businesses seeking to block their information from being disclosed to the public after it winds up in the hands of the federal government.

The justices ruled in favor of retailers seeking to prevent a South Dakota newspaper from obtaining store-level data on the redemption of food stamp benefits, now officially known as the Supplemental Nutrition Assistance Program, or SNAP.

The high court ruling rejected a nearly half-century-old appeals court precedent that allowed the withholding of business records under the Freedom of Information Act only in cases where harm would result either to the business or to the government’s ability to acquire information in the future.

The latest case was set into motion when the U.S. Department of Agriculture refused to disclose the store-level SNAP data in response to a 2011 FOIA request from the Argus Leader, the daily newspaper in Sioux Falls, South Dakota. The newspaper sued, but a federal district court ruled in favor of the USDA.

The Argus Leader appealed, and the U.S. Appeals Court for the 8th Circuit ruled that the exemption the USDA was citing did not apply in this case, sending the issue back to a lower court. The district court was tasked with determining whether the USDA was covered by a separate FOIA exemption governing information that would cause competitive injury if released.

That court ruled in favor of the newspaper, at which point the Food Marketing Institute, a trade group that represents retailers such as grocery stores, filed an appeal in lieu of the USDA….(More)”.