From Texts to Tweets to Satellites: The Power of Big Data to Fill Gender Data Gaps

Curated on Posted on by Stefaan Verhulst

 at UN Foundation Blog: “Twitter posts, credit card purchases, phone calls, and satellites are all part of our day-to-day digital landscape.

Detailed data, known broadly as “big data” because of the massive amounts of passively collected and high-frequency information that such interactions generate, are produced every time we use one of these technologies. These digital traces have great potential and have already developed a track record for application in global development and humanitarian response.

Data2X has focused particularly on what big data can tell us about the lives of women and girls in resource-poor settings. Our research, released today in a new report, Big Data and the Well-Being of Women and Girls, demonstrates how four big data sources can be harnessed to fill gender data gaps and inform policy aimed at mitigating global gender inequality. Big data can complement traditional surveys and other data sources, offering a glimpse into dimensions of girls’ and women’s lives that have otherwise been overlooked and providing a level of precision and timeliness that policymakers need to make actionable decisions.

Here are three findings from our report that underscore the power and potential offered by big data to fill gender data gaps:

  1. Social media data can improve understanding of the mental health of girls and women.

Mental health conditions, from anxiety to depression, are thought to be significant contributors to the global burden of disease, particularly for young women, though precise data on mental health is sparse in most countries. However, research by Georgia Tech University, commissioned by Data2X, finds that social media provides an accurate barometer of mental health status…..

  1. Cell phone and credit card records can illustrate women’s economic and social patterns – and track impacts of shocks in the economy.

Our spending priorities and social habits often indicate economic status, and these activities can also expose economic disparities between women and men.

By compiling cell phone and credit card records, our research partners at MIT traced patterns of women’s expenditures, spending priorities, and physical mobility. The research found that women have less mobility diversity than men, live further away from city centers, and report less total expenditure per capita…..

  1. Satellite imagery can map rivers and roads, but it can also measure gender inequality.

Satellite imagery has the power to capture high-resolution, real-time data on everything from natural landscape features, like vegetation and river flows, to human infrastructure, like roads and schools. Research by our partners at the Flowminder Foundation finds that it is also able to measure gender inequality….(More)”.

Use of data & technology for promoting waste sector accountability in Nepal

Curated on Posted on by Stefaan Verhulst

Saroj Bista at YoungInnovations: “All the Nepalese people are saddened to see waste abandoned in the Capital, Kathmandu. Among them, many are concerned to find solutions to such a problem, including Kathmandu City. A 2015 report stated that Kathmandu Metropolitan City (KMC) alone receives 525 tonnes of waste in a day while it manages to collect 516 tonnes out if it, meaning that 8 tonnes of waste are left/abandoned….

Despite many stakeholders including the government sector, non-governmental organizations, private sectors have been working to address the problem associated with solid waste mapping in urban sector, the problem continued to exist.

YoungInnovations and Clean Up Nepal came together to discuss if we could tackle this problem. We discussed if keeping track of everybody’s efforts as well as noticing every piece of waste in the city raises accountability of stakeholders adds a value. YoungInnovations has over a decade of experience in developing data and evidence-based tech solutions to problem. Clean Up Nepal is a civil society organization working to provide an enabling environment to improve solid waste management and water, sanitation and hygiene in Nepal by working closely with local communities and relevant stakeholders. In this, both the organizations agreed to work mixing the expertise of each other to offer the government with an technology that avails stakeholders with proper data related to solid waste and its management.

Also, the preliminary idea was tested with some ongoing initiatives of such kind (Waste Atlas, Letsdoitworld etc) while consultations were held with some of the organizations like The GovLab, ICIMOD learn from their expertise on open data as well as environmental aspects. A remarkable example of smart waste management being carried out in Ulaanbaatar, Capital of Mongolia did motivate us to test the idea in Nepal….

Nepal Waste Map Web App

Nepal Waste Map web is a composite of several features primarily focused at the following:

  1. Display of key stats and information about solid waste
  2. Admin panel to interact with the data for taking possible actions (update, edit and delete)…

Nepal Waste Map Mobile

A Mobile App primarily reflects Nepal Waste Map in the mobile phones. Most of the features resemble with the Nepal Waste Map Web App.

However, some functionalities in the app are key in terms of data aspects:

Crowdsourcing Functionality

Any public (users) who use the app can report issues related to illegal waste dumping and waste esp. Plastic burning. Example: if I saw somebody burning plastic wastes, I can use the app for reporting such an incident along with the photo as evidence as well as coordinates. The admin of the web app can view the report in a real time and take action (not limited to defined as acknowledge and marking resolved)…(More)”.

Participatory Budgeting: Step to Building Active Citizenship or a Distraction from Democratic Backsliding?

Curated on Posted on by Stefaan Verhulst

David Sasaki: “Is there any there there? That’s what we wanted to uncover beneath the hype and skepticism surrounding participatory budgeting, an innovation in democracy that began in Brazil in 1989 and has quickly spread to nearly every corner of the world like a viral hashtag….We ended up selecting two groups of consultants for two phases of work. The first phase was led by three academic researchers — Brian Wampler, Mike Touchton and Stephanie McNulty — to synthesize what we know broadly about PB’s impact and where there are gaps in the evidence. mySociety led the second phase, which originally intended to identify the opportunities and challenges faced by civil society organizations and public officials that implement participatory budgeting. However, a number of unforeseen circumstances, including contested elections in Kenya and a major earthquake in Mexico, shifted mySociety’s focus to take a global, field-wide perspective.

In the end, we were left with two reports that were similar in scope and differed in perspective. Together they make for compelling reading. And while they come from different perspectives, they settle on similar recommendations. I’ll focus on just three: 1) the need for better research, 2) the lack of global coordination, and 3) the emerging opportunity to link natural resource governance with participatory budgeting….

As we consider some preliminary opportunities to advance participatory budgeting, we are clear-eyed about the risks and challenges. In the face of democratic backsliding and the concern that liberal democracy may not survive the 21st century, are these efforts to deepen local democracy merely a distraction from a larger threat, or is this a way to build active citizenship? Also, implementing PB is expensive — both in terms of money and time; is it worth the investment? Is PB just the latest checkbox for governments that want a reputation for supporting citizen participation without investing in the values and process it entails? Just like the proliferation of fake “consultation meetings,” fake PB could merely exacerbate our disappointment with democracy. What should we make of the rise of participatory budgeting in quasi-authoritarian contexts like China and Russia? Is PB a tool for undemocratic central governments to keep local governments in check while giving citizens a simulacrum of democratic participation? Crucially, without intentional efforts to be inclusive like we’ve seen in Boston, PB could merely direct public resources to those neighborhoods with the most outspoken and powerful residents.

On the other hand, we don’t want to dismiss the significant opportunities that come with PB’s rapid global expansion. For example, what happens when social movements lose their momentum between election cycles? Participatory budgeting could create a civic space for social movements to pursue concrete outcomes while engaging with neighbors and public officials. (In China, it has even helped address the urban-rural divide on perspectives toward development policy.) Meanwhile, social media have exacerbated our human tendency to complain, but participatory budgeting requires us to shift our perspective from complaints to engaging with others on solutions. It could even serve as a gateway to deeper forms of democratic participation and increased trust between governments, civil society organizations, and citizens. Perhaps participatory budgeting is the first step we need to rebuild our civic infrastructure and make space for more diverse voices to steer our complex public institutions.

Until we have more research and evidence, however, these possibilities remain speculative….(More)”.

Inside the Jordan refugee camp that runs on blockchain

Curated on Posted on by Stefaan Verhulst

Russ Juskalian at MIT Tech Review: “…Though Bassam may not know it, his visit to the supermarket involves one of the first uses of blockchain for humanitarian aid. By letting a machine scan his iris, he confirmed his identity on a traditional United Nations database, queried a family account kept on a variant of the Ethereum blockchain by the World Food Programme (WFP), and settled his bill without opening his wallet.

Started in early 2017, Building Blocks, as the program is known, helps the WFP distribute cash-for-food aid to over 100,000 Syrian refugees in Jordan. By the end of this year, the program will cover all 500,000 refugees in the country. If the project succeeds, it could eventually speed the adoption of blockchain technologies at sister UN agencies and beyond.

Building Blocks was born of a need to save money. The WFP  helps feed 80 million people around the globe, but since 2009 the organization has shifted from delivering food to transferring money to people who need food. This approach could feed more people, improve local economies, and increase transparency. But it also introduces a notable point of inefficiency: working with local or regional banks. For the WFP, which transferred over $1.3 billion in such benefits in 2017 (about 30 percent of its total aid), transaction and other fees are money that could have gone to millions of meals. Early results of the blockchain program touted a 98 percent reduction in such fees.

And if the man behind the project, WFP executive Houman Haddad, has his way, the blockchain-based program will do far more than save money. It will tackle a central problem in any humanitarian crisis: how do you get people without government identity documents or a bank account into a financial and legal system where those things are prerequisites to getting a job and living a secure life?

Haddad imagines Bassam one day walking out of Zaatari with a so-called digital wallet, filled with his camp transaction history, his government ID, and access to financial accounts, all linked through a blockchain-based identity system. With such a wallet, when Bassam left the camp he could much more easily enter the world economy. He would have a place for an employer to deposit his pay, for a mainstream bank to see his credit history, and for a border or immigration agent to check his identity, which would be attested to by the UN, the Jordanian government, and possibly even his neighbors….

But because Building Blocks runs on a small, permissioned blockchain, the project’s scope and impact are narrow. So narrow that some critics say it’s a gimmick and the WFP could just as easily use a traditional database. Haddad acknowledges that—“Of course we could do all of what we’re doing today without using blockchain,” he says. But, he adds, “my personal view is that the eventual end goal is digital ID, and beneficiaries must own and control their data.”

Other critics say blockchains are too new for humanitarian use. Plus, it’s ethically risky to experiment with vulnerable populations, says Zara Rahman, a researcher based in Berlin at the Engine Room, a nonprofit group that supports social-change organizations in using technology and data. After all, the bulk collection of identifying information and biometrics has historically been a disaster for people on the run….(More)”.

Behavioral Economics: Are Nudges Cost-Effective?

Curated on Posted on by Stefaan Verhulst

Carla Fried at UCLA Anderson Review: “Behavioral science does not suffer from a lack of academic focus. A Google Scholar search for the term delivers more than three million results.

While there is an abundance of research into how human nature can muck up our decision making process and the potential for well-placed nudges to help guide us to better outcomes, the field has kept rather mum on a basic question: Are behavioral nudges cost-effective?

That’s an ever more salient question as the art of the nudge is increasingly being woven into public policy initiatives. In 2009, the Obama administration set up a nudge unit within the White House Office of Information and Technology, and a year later the U.K. government launched its own unit. Harvard’s Cass Sunstein, co-author of the book Nudge, headed the U.S. effort. His co-author, the University of Chicago’s Richard Thaler — who won the 2017 Nobel Prize in Economics — helped develop the U.K.’s Behavioral Insights office. Nudge units are now humming away in other countries, including Germany and Singapore, as well as at the World Bank, various United Nations agencies and the Organisation for Economic Co-operation and Development (OECD).

Given the interest in the potential for behavioral science to improve public policy outcomes, a team of nine experts, including UCLA Anderson’s Shlomo Benartzi, Sunstein and Thaler, set out to explore the cost-effectiveness of behavioral nudges relative to more traditional forms of government interventions.

In addition to conducting their own experiments, the researchers looked at published research that addressed four areas where public policy initiatives aim to move the needle to improve individuals’ choices: saving for retirement, applying to college, energy conservation and flu vaccinations.

For each topic, they culled studies that focused on both nudge approaches and more traditional mandates such as tax breaks, education and financial incentives, and calculated cost-benefit estimates for both types of studies. Research used in this study was published between 2000 and 2015. All cost estimates were inflation-adjusted…

The study itself should serve as a nudge for governments to consider adding nudging to their policy toolkits, as this approach consistently delivered a high return on investment, relative to traditional mandates and policies….(More)”.

App facilitates charity work in Jordan

Curated on Posted on by Stefaan Verhulst

Springwise: “We have already seen how technology can be harnessed to help facilitate charitable and environmental efforts. For example, the recycling organization which helps businesses rehome unwanted goods, donating money to charity in addition to helping businesses be more economical. Another example in which technology has been used to raise awareness is through the charity chatbot, which teaches users about women’s daily journey to find water in Ethiopia.

JoodLife is a start-up which aims to make the most of technology and take advantage of it in order to help voluntary efforts in Jordan.

The application works as a social platform to connect volunteers and donors in order to facilitate charity work. Donors can register their donations via the app, and then all the available grants are displayed. The grants can be searched for on the app, and users can specify the area they wish to search. The donor and the volunteer can then agree a mechanism by which they wish to transfer the grant. At which point the available grant will no longer be shown on the app search. The app aims to serve as a link between donors and volunteers to save both parties time and effort. This makes it much easier to make monetary and material donations. The social aspect of the app also increases solidarity between charity workers and makes it much simpler to distribute roles in the most efficient way….(More)”.

Managing Public Trust

Curated on Posted on by Stefaan Verhulst

Book edited by Barbara Kożuch, Sławomir J. Magala and Joanna Paliszkiewicz: “This book brings together the theory and practice of managing public trust. It examines the current state of public trust, including a comprehensive global overview of both the research and practical applications of managing public trust by presenting research from seven countries (Brazil, Finland, Poland, Hungary, Portugal, Taiwan, Turkey) from three continents. The book is divided into five parts, covering the meaning of trust, types, dimension and the role of trust in management; the organizational challenges in relation to public trust; the impact of social media on the development of public trust; the dynamics of public trust in business; and public trust in different cultural contexts….(More)”.

Selected Readings on Data Responsibility, Refugees and Migration

Curated on Posted on by Andrew Young

By Kezia Paladina, Alexandra Shaw, Michelle Winowatan, Stefaan Verhulst, and Andrew Young

The Living Library’s Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works on the topic of Data Collaboration for Migration was originally published in 2018.

Special thanks to Paul Currion whose data responsibility literature review gave us a headstart when developing the below. (Check out his article listed below on Refugee Identity)

The collection below is also meant to complement our article in the Stanford Social Innovation Review on Data Collaboration for Migration where we emphasize the need for a Data Responsibility Framework moving forward.

From climate change to politics to finance, there is growing recognition that some of the most intractable problems of our era are information problems. In recent years, the ongoing refugee crisis has increased the call for new data-driven approaches to address the many challenges and opportunities arising from migration. While data – including data from the private sector – holds significant potential value for informing analysis and targeted international and humanitarian response to (forced) migration, decision-makers often lack an actionable understanding of if, when and how data could be collected, processed, stored, analyzed, used, and shared in a responsible manner.

Data responsibility – including the responsibility to protect data and shield its subjects from harms, and the responsibility to leverage and share data when it can provide public value – is an emerging field seeking to go beyond just privacy concerns. The forced migration arena has a number of particularly important issues impacting responsible data approaches, including the risks of leveraging data regarding individuals fleeing a hostile or repressive government.

In this edition of the GovLab’s Selected Readings series, we examine the emerging literature on the data responsibility approaches in the refugee and forced migration space – part of an ongoing series focused on Data Responsibiltiy. The below reading list features annotated readings related to the Policy and Practice of data responsibility for refugees, and the specific responsibility challenges regarding Identity and Biometrics.

Data Responsibility and Refugees – Policy and Practice

International Organization for Migration (IOM) (2010) IOM Data Protection Manual. Geneva: IOM.

  • This IOM manual includes 13 data protection principles related to the following activities: lawful and fair collection, specified and legitimate purpose, data quality, consent, transfer to third parties, confidentiality, access and transparency, data security, retention and personal data, application of the principles, ownership of personal data, oversight, compliance and internal remedies (and exceptions).
  • For each principle, the IOM manual features targeted data protection guidelines, and templates and checklists are included to help foster practical application.

Norwegian Refugee Council (NRC) Internal Displacement Monitoring Centre / OCHA (eds.) (2008) Guidance on Profiling Internally Displaced Persons. Geneva: Inter-Agency Standing Committee.

  • This NRC document contains guidelines on gathering better data on Internally Displaced Persons (IDPs), based on country context.
  • IDP profile is defined as number of displaced persons, location, causes of displacement, patterns of displacement, and humanitarian needs among others.
  • It further states that collecting IDPs data is challenging and the current condition of IDPs data are hampering assistance programs.
  • Chapter I of the document explores the rationale for IDP profiling. Chapter II describes the who aspect of profiling: who IDPs are and common pitfalls in distinguishing them from other population groups. Chapter III describes the different methodologies that can be used in different contexts and suggesting some of the advantages and disadvantages of each, what kind of information is needed and when it is appropriate to profile.

United Nations High Commissioner for Refugees (UNHCR). Model agreement on the sharing of personal data with Governments in the context of hand-over of the refugee status determination process. Geneva: UNHCR.

  • This document from UNHCR provides a template of agreement guiding the sharing of data between a national government and UNHCR. The model agreement’s guidance is aimed at protecting the privacy and confidentiality of individual data while promoting improvements to service delivery for refugees.

United Nations High Commissioner for Refugees (UNHCR) (2015). Policy on the Protection of Personal Data of Persons of Concern to UNHCR. Geneva: UNHCR.

  • This policy outlines the rules and principles regarding the processing of personal data of persons engaged by UNHCR with the purpose of ensuring that the practice is consistent with UNGA’s regulation of computerized personal data files that was established to protect individuals’ data and privacy.
  • UNHCR require its personnel to apply the following principles when processing personal data: (i) Legitimate and fair processing (ii) Purpose specification (iii) Necessity and proportionality (iv) Accuracy (v) Respect for the rights of the data subject (vi) Confidentiality (vii) Security (viii) Accountability and supervision.

United Nations High Commissioner for Refugees (UNHCR) (2015) Privacy Impact Assessment of UNHCR Cash Based Interventions.

  • This impact assessment focuses on privacy issues related to financial assistance for refugees in the form of cash transfers. For international organizations like UNHCR to determine eligibility for cash assistance, data “aggregation, profiling, and social sorting techniques,” are often needed, leading a need for a responsible data approach.
  • This Privacy Impact Assessment (PIA) aims to identify the privacy risks posed by their program and seek to enhance safeguards that can mitigate those risks.
  • Key issues raised in the PIA involves the challenge of ensuring that individuals’ data will not be used for purposes other than those initially specified.

Data Responsibility in Identity and Biometrics

Bohlin, A. (2008) “Protection at the Cost of Privacy? A Study of the Biometric Registration of Refugees.” Lund: Faculty of Law of the University of Lund.

  • This 2008 study focuses on the systematic biometric registration of refugees conducted by UNHCR in refugee camps around the world, to understand whether enhancing the registration mechanism of refugees contributes to their protection and guarantee of human rights, or whether refugee registration exposes people to invasions of privacy.
  • Bohlin found that, at the time, UNHCR failed to put a proper safeguards in the case of data dissemination, exposing the refugees data to the risk of being misused. She goes on to suggest data protection regulations that could be put in place in order to protect refugees’ privacy.

Currion, Paul. (2018) “The Refugee Identity.” Medium.

  • Developed as part of a DFID-funded initiative, this essay considers Data Requirements for Service Delivery within Refugee Camps, with a particular focus on refugee identity.
  • Among other findings, Currion finds that since “the digitisation of aid has already begun…aid agencies must therefore pay more attention to the way in which identity systems affect the lives and livelihoods of the forcibly displaced, both positively and negatively.”
  • Currion argues that a Responsible Data approach, as opposed to a process defined by a Data Minimization principle, provides “useful guidelines,” but notes that data responsibility “still needs to be translated into organisational policy, then into institutional processes, and finally into operational practice.”

Farraj, A. (2010) “Refugees and the Biometric Future: The Impact of Biometrics on Refugees and Asylum Seekers.” Colum. Hum. Rts. L. Rev. 42 (2010): 891.

  • This article argues that biometrics help refugees and asylum seekers establish their identity, which is important for ensuring the protection of their rights and service delivery.
  • However, Farraj also describes several risks related to biometrics, such as, misidentification and misuse of data, leading to a need for proper approaches for the collection, storage, and utilization of the biometric information by government, international organizations, or other parties.  

GSMA (2017) Landscape Report: Mobile Money, Humanitarian Cash Transfers and Displaced Populations. London: GSMA.

  • This paper from GSMA seeks to evaluate how mobile technology can be helpful in refugee registration, cross-organizational data sharing, and service delivery processes.
  • One of its assessments is that the use of mobile money in a humanitarian context depends on the supporting regulatory environment that contributes to unlocking the true potential of mobile money. The examples include extension of SIM dormancy period to anticipate infrequent cash disbursements, ensuring that persons without identification are able to use the mobile money services, and so on.
  • Additionally, GMSA argues that mobile money will be most successful when there is an ecosystem to support other financial services such as remittances, airtime top-ups, savings, and bill payments. These services will be especially helpful in including displaced populations in development.

GSMA (2017) Refugees and Identity: Considerations for mobile-enabled registration and aid delivery. London: GSMA.

  • This paper emphasizes the importance of registration in the context of humanitarian emergency, because being registered and having a document that proves this registration is key in acquiring services and assistance.
  • Studying cases of Kenya and Iraq, the report concludes by providing three recommendations to improve mobile data collection and registration processes: 1) establish more flexible KYC for mobile money because where refugees are not able to meet existing requirements; 2) encourage interoperability and data sharing to avoid fragmented and duplicative registration management; and 3) build partnership and collaboration among governments, humanitarian organizations, and multinational corporations.

Jacobsen, Katja Lindskov (2015) “Experimentation in Humanitarian Locations: UNHCR and Biometric Registration of Afghan Refugees.” Security Dialogue, Vol 46 No. 2: 144–164.

  • In this article, Jacobsen studies the biometric registration of Afghan refugees, and considers how “humanitarian refugee biometrics produces digital refugees at risk of exposure to new forms of intrusion and insecurity.”

Jacobsen, Katja Lindskov (2017) “On Humanitarian Refugee Biometrics and New Forms of Intervention.” Journal of Intervention and Statebuilding, 1–23.

  • This article traces the evolution of the use of biometrics at the Office of the United Nations High Commissioner for Refugees (UNHCR) – moving from a few early pilot projects (in the early-to-mid-2000s) to the emergence of a policy in which biometric registration is considered a ‘strategic decision’.

Manby, Bronwen (2016) “Identification in the Context of Forced Displacement.” Washington DC: World Bank Group. Accessed August 21, 2017.

  • In this paper, Bronwen describes the consequences of not having an identity in a situation of forced displacement. It prevents displaced population from getting various services and creates higher chance of exploitation. It also lowers the effectiveness of humanitarian actions, as lacking identity prevents humanitarian organizations from delivering their services to the displaced populations.
  • Lack of identity can be both the consequence and and cause of forced displacement. People who have no identity can be considered illegal and risk being deported. At the same time, conflicts that lead to displacement can also result in loss of ID during travel.
  • The paper identifies different stakeholders and their interest in the case of identity and forced displacement, and finds that the biggest challenge for providing identity to refugees is the politics of identification and nationality.
  • Manby concludes that in order to address this challenge, there needs to be more effective coordination among governments, international organizations, and the private sector to come up with an alternative of providing identification and services to the displaced persons. She also argues that it is essential to ensure that national identification becomes a universal practice for states.

McClure, D. and Menchi, B. (2015). Challenges and the State of Play of Interoperability in Cash Transfer Programming. Geneva: UNHCR/World Vision International.

  • This report reviews the elements that contribute to the interoperability design for Cash Transfer Programming (CTP). The design framework offered here maps out these various features and also looks at the state of the problem and the state of play through a variety of use cases.
  • The study considers the current state of play and provides insights about the ways to address the multi-dimensionality of interoperability measures in increasingly complex ecosystems.     

NRC / International Human Rights Clinic (2016). Securing Status: Syrian refugees and the documentation of legal status, identity, and family relationships in Jordan.

  • This report examines Syrian refugees’ attempts to obtain identity cards and other forms of legally recognized documentation (mainly, Ministry of Interior Service Cards, or “new MoI cards”) in Jordan through the state’s Urban Verification Exercise (“UVE”). These MoI cards are significant because they allow Syrians to live outside of refugee camps and move freely about Jordan.
  • The text reviews the acquirement processes and the subsequent challenges and consequences that refugees face when unable to obtain documentation. Refugees can encounter issues ranging from lack of access to basic services to arrest, detention, forced relocation to camps and refoulement.  
  • Seventy-two Syrian refugee families in Jordan were interviewed in 2016 for this report and their experiences with obtaining MoI cards varied widely.

Office of Internal Oversight Services (2015). Audit of the operations in Jordan for the Office of the United Nations High Commissioner for Refugees. Report 2015/049. New York: UN.

  • This report documents the January 1, 2012 – March 31, 2014 audit of Jordanian operations, which is intended to ensure the effectiveness of the UNHCR Representation in the state.
  • The main goals of the Regional Response Plan for Syrian refugees included relieving the pressure on Jordanian services and resources while still maintaining protection for refugees.
  • The audit results concluded that the Representation was initially unsatisfactory, and the OIOS suggested several recommendations according to the two key controls which the Representation acknowledged. Those recommendations included:
    • Project management:
      • Providing training to staff involved in financial verification of partners supervise management
      • Revising standard operating procedure on cash based interventions
      • Establishing ways to ensure that appropriate criteria for payment of all types of costs to partners’ staff are included in partnership agreements
    • Regulatory framework:
      • Preparing annual need-based procurement plan and establishing adequate management oversight processes
      • Creating procedures for the assessment of renovation work in progress and issuing written change orders
      • Protecting data and ensuring timely consultation with the UNHCR Division of Financial and Administrative Management

UNHCR/WFP (2015). Joint Inspection of the Biometrics Identification System for Food Distribution in Kenya. Geneva: UNHCR/WFP.

  • This report outlines the partnership between the WFP and UNHCR in its effort to promote its biometric identification checking system to support food distribution in the Dadaab and Kakuma refugee camps in Kenya.
  • Both entities conducted a joint inspection mission in March 2015 and was considered an effective tool and a model for other country operations.
  • Still, 11 recommendations are proposed and responded to in this text to further improve the efficiency of the biometric system, including real-time evaluation of impact, need for automatic alerts, documentation of best practices, among others.

The Age of Perplexity: Rethinking the World we Knew

Curated on Posted on by Stefaan Verhulst

BVBA Open Access Book: “The impact of globalization, of technological progress and of the insecurity that they cause is reflected in people’s decisions, and by the path that our society is following. This path that will decide our future, in the sense that it will determine our capability of facing the challenges and taking advantage of the opportunities offered up by the advances in science and technology.

In this book, we look at generalized subjects, taking in the transformation that computing and the greater availability of information brings to our perceptions and understanding of things, and in the social imaginaries, that shape our attitudes and reactions to the events that we observe.
All this underpins the changes in politics we are witnessing, the appearance of populist movements or, more generally, the lack of commitment or disaffection with political institutions and the values that support the existing democracies. In these arenas, the new digital media, new types of digital political activism, and the rise of movements that question the dominant economic and political paradigm all play a key role.

In the supranational and geopolitical level we discuss the importance of incorporating a feminist perspective to international relations (as well, of course, as to all the spheres of human activity); new types of warfare, in which neither the contenders, strategies or media resemble anything we knew before; the huge geopolitical challenge represented by the complex and diverse Arab Islamic question; the end of the brief unipolar world era, with the emergence of powers that question the United States’ hegemony, among which we highlight China; or the future role of Latin America in the global map.

Regarding the economic questions that are at the root of the current perplexity, insecurity and discontent, we examine the impact of globalization and technological change on growth, the welfare state and, above all, employment.

From this base, we look at which are the most suitable economic policies and forms of organization for harnessing the potential of the digital revolution, and also for minimizing the risks of a society with increasing inequality, with a huge number of jobs taken over by machines, or even the loss of control of individual or collective decisions.

This technological revolution will undoubtedly require a complex transition process, but we also have before us a wonderful opportunity to better tend to the needs and demands of people: with more growth, jobs and a fairer distribution of wealth, and a richer and fuller life for the whole of humanity….(More)”.

How the government will operate in 2030

Curated on Posted on by Stefaan Verhulst

Darrell West at the Hill: “Imagine it is 2030 and you are a U.S. government employee working from home. With the assistance of the latest technology, you participate in video calls with clients and colleagues, augment your job activities through artificial intelligence and a personal digital assistant, work through collaboration software, and regularly get rated on a one-to-five scale by clients regarding your helpfulness, follow-through, and task completion.

How did you — and the government — get here? The sharing economy that unfolded in 2018 has revolutionized the public-sector workforce. The days when federal employees were subject to a centrally directed Office of Personnel and Management that oversaw permanent, full-time workers sitting in downtown office buildings are long gone. In their place is a remote workforce staffed by a mix of short- and long-term employees. This has dramatically improved worker productivity and satisfaction.

In the new digital world that has emerged, the goal is to use technology to make employees accountable. Gone are 20- or 30-year careers in the federal bureaucracy. Political leaders have always preached the virtue of running government like a business, and the success of Uber, Airbnb, and WeWork has persuaded them to focus on accountability and performance.

Companies such as Facebook demonstrated they could run large and complex organizations with less than 20,000 employees, and the federal government followed suit in the late 2020s. Now, workers deploy the latest tools of artificial intelligence, virtual reality, data analytics, robots, driverless cars, and digital assistants to improve the government. Unlike the widespread mistrust and cynicism that had poisoned attitudes in the decades before, the general public now sees government as a force for achieving positive results.

Many parts of the federal government are decentralized and mid-level employees are given greater authority to make decisions — but are subject to digital ratings that keep them accountable for their performance. The U.S. government borrowed this technique from China, where airport authorities in 2018 installed digital devices that allowed visitors to rate the performance of individual passport officers after every encounter. The reams of data have enabled Chinese authorities to fire poor performers and make sure foreign visitors see a friendly and competent face at the Beijing International Airport.

Alexa-like devices are given to all federal employees. The devices are used to keep track of leave time, file reimbursement requests, request time off, and complete a range of routine tasks that used to take employees hours. Through voice-activated commands, they navigate these mundane tasks quickly and efficiently. No one can believe the mountains of paperwork required just a decade ago….(More)”.