Social Media’s Globe-Shaking Power


…Over much of the last decade, we have seen progressive social movementspowered by the web spring up across the world. There was the Green Revolution in Iran and the Arab Spring in the Middle East and North Africa. In the United States, we saw the Occupy Wall Street movement andthe #BlackLivesMatter protests.

Social networks also played a role in electoral politics — first in the ultimately unsuccessful candidacy of Howard Dean in 2003, and then in the election of the first African-American president in 2008.

Yet now those movements look like the prelude to a wider, tech-powered crack up in the global order. In Britain this year, organizing on Facebook played a major role in the once-unthinkable push to get the country to leave the European Union. In the Philippines, Rodrigo Duterte, a firebrand mayor who was vastly outspent by opponents, managed to marshal a huge army of online supporters to help him win the presidency.

The Islamic State has used social networks to recruit jihadists from around the world to fight in Iraq and Syria, as well as to inspire terrorist attacks overseas.

And in the United States, both Bernie Sanders, a socialist who ran for president as a Democrat, and Mr. Trump, who was once reviled by most members of the party he now leads, relied on online movements to shatter the political status quo.

Why is this all happening now? Clay Shirky, a professor at New York University who has studied the effects of social networks, suggested a few reasons.

One is the ubiquity of Facebook, which has reached a truly epic scale. Last month the company reported that about 1.8 billion people now log on to the service every month. Because social networks feed off the various permutations of interactions among people, they become strikingly more powerful as they grow. With about a quarter of the world’s population now on Facebook, the possibilities are staggering.

“When the technology gets boring, that’s when the crazy social effects get interesting,” Mr. Shirky said.

One of those social effects is what Mr. Shirky calls the “shifting of the Overton Window,” a term coined by the researcher Joseph P. Overton to describe the range of subjects that the mainstream media deems publicly acceptable to discuss.

From about the early 1980s until the very recent past, it was usually considered unwise for politicians to court views deemed by most of society to be out of the mainstream, things like overt calls to racial bias (there were exceptions, of course, like the Willie Horton ad). But the internet shifted that window.

“White ethno nationalism was kept at bay because of pluralistic ignorance,”Mr. Shirky said. “Every person who was sitting in their basement yelling at the TV about immigrants or was willing to say white Christians were more American than other kinds of Americans — they didn’t know how many others shared their views.”

Thanks to the internet, now each person with once-maligned views can see that he’s not alone. And when these people find one another, they can do things — create memes, publications and entire online worlds that bolster their worldview, and then break into the mainstream. The groups also become ready targets for political figures like Mr. Trump, who recognize their energy and enthusiasm and tap into it for real-world victories.

Mr. Shirky notes that the Overton Window isn’t just shifting on the right. We see it happening on the left, too. Mr. Sanders campaigned on an anti-Wall Street platform that would have been unthinkable for a Democrat just a decade ago….(More)”

The Journal of Interrupted Studies


“…The Journal of Interrupted Studies is an interdisciplinary journal dedicated to the work of academics whose work has been interrupted by forced migration. Publishing both complete and incomplete articles the Journal is currently accepting submissions in the sciences and humanities….

By embracing a multidisciplinary approach the journal offers a platform for all academic endeavours thwarted by forced migration. Especially with regards to the ongoing crises in Syria, Afghanistan and Eritrea. We invite any and all students and academics who were interrupted in their studies and are now considered refugees to submit work.

Engaging in this process, we hope to create a conversation in which all participants can shape the discourse, on terms of dignity and mutual respect. We believe academia allows us to to to initiate such a dialogue and in the process create something of value for all parties.

Refugees status according to the European Union’s directive 2013/32/EU and 2013/33/EU is by no means a requirement for submitting to the Journal. We also wish to attract exiled academics who cannot return to their countries and universities without putting their lives at risk.

We believe that when academic voices are silenced by adversity it is not only the intellectual community that suffers…(More)

Talent Gap Is a Main Roadblock as Agencies Eye Emerging Tech


Theo Douglas in GovTech: “U.S. public service agencies are closely eyeing emerging technologies, chiefly advanced analytics and predictive modeling, according to a new report from Accenture, but like their counterparts globally they must address talent and complexity issues before adoption rates will rise.

The report, Emerging Technologies in Public Service, compiled a nine-nation survey of IT officials across all levels of government in policing and justice, health and social services, revenue, border services, pension/Social Security and administration, and was released earlier this week.

It revealed a deep interest in emerging tech from the public sector, finding 70 percent of agencies are evaluating their potential — but a much lower adoption level, with just 25 percent going beyond piloting to implementation….

The revenue and tax industries have been early adopters of advanced analytics and predictive modeling, he said, while biometrics and video analytics are resonating with police agencies.

In Australia, the tax office found using voiceprint technology could save 75,000 work hours annually.

Closer to home, Utah Chief Technology Officer Dave Fletcher told Accenture that consolidating data centers into a virtualized infrastructure improved speed and flexibility, so some processes that once took weeks or months can now happen in minutes or hours.

Nationally, 70 percent of agencies have either piloted or implemented an advanced analytics or predictive modeling program. Biometrics and identity analytics were the next most popular technologies, with 29 percent piloting or implementing, followed by machine learning at 22 percent.

Those numbers contrast globally with Australia, where 68 percent of government agencies have charged into piloting and implementing biometric and identity analytics programs; and Germany and Singapore, where 27 percent and 57 percent of agencies respectively have piloted or adopted video analytic programs.

Overall, 78 percent of respondents said they were either underway or had implemented some machine-learning technologies.

The benefits of embracing emerging tech that were identified ranged from finding better ways of working through automation to innovating and developing new services and reducing costs.

Agencies told Accenture their No. 1 objective was increasing customer satisfaction. But 89 percent said they’d expect a return on implementing intelligent technology within two years. Four-fifths, or 80 percent, agreed intelligent tech would improve employees’ job satisfaction….(More).

From Tech-Driven to Human-Centred: Opengov has a Bright Future Ahead


Essay by Martin Tisné: ” The anti-corruption and transparency field ten years ago was in pre-iPhone mode. Few if any of us spoke of the impact or relevance of technology to what would become known as the open government movement. When the wave of smart phone and other technology hit from the late 2000s onwards, it hit hard, and scaled fast. The ability of technology to create ‘impact at scale’ became the obvious truism of our sector, so much so that pointing out the failures of techno-utopianism became a favorite pastime for pundits and academics. The technological developments of the next ten years will be more human-centered — less ‘build it and they will come’ — and more aware of the un-intended consequences of technology (e.g. the fairness of Artifical Intelligence decision making) whilst still being deeply steeped in the technology itself.

By 2010, two major open data initiatives had launched and were already seen as successful in the US and UK, one of President Obama’s first memorandums was on openness and transparency, and an international research project had tracked 63 different instances of uses of technology for transparency around the world (from Reclamos in Chile, to I Paid a Bribe in India, via Maji Matone in Tanzania). Open data projects numbered over 200 world-wide within barely a year of data.gov.uk launching and to everyone’s surprise topped the list of Open Government Partnership commitments a few years hence.

The technology genie won’t go back into the bottle: the field will continue to grow alongside technological developments. But it would take a bold or foolish pundit to guess which of blockchain or other developments will have radically changed the field by 2025.

What is clearer is that the sector is more questioning towards technology, more human-centered both in the design of those technologies and in seeking to understand and pre-empt their impact….

We’ve moved from cyber-utopianism less than ten years ago to born-digital organisations taking a much more critical look at the deployment of technology. The evangelical phase of the open data movement is coming to an end. The movement no longer needs to preach the virtues of unfettered openness to get a foot in the door. It seeks to frame the debate as to whether, when and how data might legitimately be shared or closed, and what impacts those releases may have on privacy, surveillance, discrimination. An open government movement that is more human-centered and aware of the un-intended consequences of technology, has a bright and impactful future ahead….(More)”

Digital Government: Leveraging Innovation to Improve Public Sector Performance and Outcomes for Citizens


Book edited by Svenja Falk, Andrea Römmele, Andrea and Michael Silverman: “This book focuses on the implementation of digital strategies in the public sectors in the US, Mexico, Brazil, India and Germany. The case studies presented examine different digital projects by looking at their impact as well as their alignment with their national governments’ digital strategies. The contributors assess the current state of digital government, analyze the contribution of digital technologies in achieving outcomes for citizens, discuss ways to measure digitalization and address the question of how governments oversee the legal and regulatory obligations of information technology. The book argues that most countries formulate good strategies for digital government, but do not effectively prescribe and implement corresponding policies and programs. Showing specific programs that deliver results can help policy makers, knowledge specialists and public-sector researchers to develop best practices for future national strategies….(More)”

Crowd-sourcing pollution control in India


Springwise: “Following orders by the national government to improve the air quality of the New Delhi region by reducing air pollution, the Environment Pollution (Prevention and Control) Authority created the Hawa Badlo app. Designed for citizens to report cases of air pollution, each complaint is sent to the appropriate official for resolution.

Free to use, the app is available for both iOS and Android. Complaints are geo-tagged, and there are two different versions available – one for citizens and one for government officials. Officials must provide photographic evidence to close a case. The app itself produces weekly reports listings the numbers and status of complaints, along with any actions taken to resolve the problem. Currently focusing on pollution from construction, unpaved roads and the burning of garbage, the team behind the app plans to expand its use to cover other types of pollution as well.

From providing free wi-fi when the air is clean enough to mapping air-quality in real-time, air pollution solutions are increasingly involving citizens….(More)”

Wikipedia’s not as biased as you might think


Ananya Bhattacharya in Quartz: “The internet is as open as people make it. Often, people limit their Facebook and Twitter circles to likeminded people and only follow certain subreddits, blogs, and news sites, creating an echo chamber of sorts. In a sea of biased content, Wikipedia is one of the few online outlets that strives for neutrality. After 15 years in operation, it’s starting to see results

Researchers at Harvard Business School evaluated almost 4,000 articles in Wikipedia’s online database against the same entries in Encyclopedia Brittanica to compare their biases. They focused on English-language articles about US politics, especially controversial topics, that appeared in both outlets in 2012.

“That is just not a recipe for coming to a conclusion,” Shane Greenstein, one of the study’s authors, said in an interview. “We were surprised that Wikipedia had not failed, had not fallen apart in the last several years.”

Greenstein and his co-author Feng Zhu categorized each article as “blue” or “red.” Drawing from research in political science, they identified terms that are idiosyncratic to each party. For instance, political scientists have identified that Democrats were more likely to use phrases such as “war in Iraq,” “civil rights,” and “trade deficit,” while Republicans used phrases such as “economic growth,” “illegal immigration,” and “border security.”…

“In comparison to expert-based knowledge, collective intelligence does not aggravate the bias of online content when articles are substantially revised,” the authors wrote in the paper. “This is consistent with a best-case scenario in which contributors with different ideologies appear to engage in fruitful online conversations with each other, in contrast to findings from offline settings.”

More surprisingly, the authors found that the 2.8 million registered volunteer editors who were reviewing the articles also became less biased over time. “You can ask questions like ‘do editors with red tendencies tend to go to red articles or blue articles?’” Greenstein said. “You find a prevalence of opposites attract, and that was striking.” The researchers even identified the political stance for a number of anonymous editors based on their IP locations, and the trend held steadfast….(More)”

Even in Era of Disillusionment, Many Around the World Say Ordinary Citizens Can Influence Government


Survey by Pew Global: “Signs of political discontent are increasingly common in many Western nations, with anti-establishment parties and candidates drawing significant attention and support across the European Union and in the United States. Meanwhile, as previous Pew Research Center surveys have shown, in emerging and developing economies there is widespread dissatisfaction with the way the political system is working.

As a new nine-country Pew Research Center survey on the strengths and limitations of civic engagement illustrates, there is a common perception that government is run for the benefit of the few, rather than the many in both emerging democracies and more mature democracies that have faced economic challenges in recent years. In eight of nine nations surveyed, more than half say government is run for the benefit of only a few groups in society, not for all people.1

However, this skeptical outlook on government does not mean people have given up on democracy or the ability of average citizens to have an impact on how the country is run. Roughly half or more in eight nations – Kenya, Nigeria, South Africa, the U.S., India, Greece, Italy and Poland – say ordinary citizens can have a lot of influence on government. Hungary, where 61% say there is little citizens can do, is the lone nation where pessimism clearly outweighs optimism on this front.

Many people in these nine nations say they could potentially be motivated to become politically engaged on a variety of issues, especially poor health care, poverty and poor-quality schools. When asked what types of issues could get them to take political action, such as contacting an elected official or taking part in a protest, poor health care is the top choice among the six issues tested in six of eight countries. Health care, poverty and education constitute the top three motivators in all nations except India and Poland….(More)

Tackling Corruption with People-Powered Data


Sandra Prüfer at Mastercard Center for Inclusive Growth: “Informal fees plague India’s “free” maternal health services. In Nigeria, village households don’t receive the clean cookstoves their government paid for. Around the world, corruption – coupled with the inability to find and share information about it – stymies development in low-income communities.

Now, digital transparency platforms – supplemented with features illiterate and rural populations can use – make it possible for traditionally excluded groups to make their voices heard and access tools they need to grow.

Mapping Corruption Hot Spots in India

One of the problems surrounding access to information is the lack of reliable information in the first place: a popular method to create knowledge is crowdsourcing and enlisting the public to monitor and report on certain issues.

The Mera Swasthya Meri Aawaz platform, which means “Our Health, Our Voice”, is an interactive map in Uttar Pradesh launched by the Indian non-profit organization SAHAYOG. It enables women to anonymously report illicit fees charged for services at maternal health clinics using their mobile phones.

To reduce infant mortality and deaths in childbirth, the Indian government provides free prenatal care and cash incentives to use maternal health clinics, but many charge illegal fees anyway – cutting mothers off from lifesaving healthcare and inhibiting communities’ growth. An estimated 45,000 women in India died in 2015 from complications of pregnancy and childbirth – one of the highest rates of any country in the world; low-income women are disproportionately affected….“Documenting illegal payment demands in real time and aggregating the data online increased governmental willingness to listen,” Sandhya says. “Because the data is linked to technology, its authenticity is not questioned.”

Following the Money in Nigeria

In Nigeria, Connected Development (CODE) also champions open data to combat corruption in infrastructure building, health and education projects. Its mission is to improve access to information and empower local communities to share data that can expose financial irregularities. Since 2012, the Abuja-based watchdog group has investigated twelve capital projects, successfully pressuring the government to release funds including $5.3 million to treat 1,500 lead-poisoned children.

“People activate us: if they know about any project that is supposed to be in their community, but isn’t, they tell us they want us to follow the money – and we’ll take it from there,” says CODE co-founder Oludotun Babayemi.

Users alert the watchdog group directly through its webpage, which publishes open-source data about development projects that are supposed to be happening, based on reports from freedom of information requests to Nigeria’s federal minister of environment, World Bank data and government press releases.

Last year, as part of their #WomenCookstoves reporting campaign, CODE revealed an apparent scam by tracking a $49.8 million government project that was supposed to purchase 750,000 clean cookstoves for rural women. Smoke inhalation diseases disproportionately affect women who spend time cooking over wood fires; according to the World Health Organization, almost 100,000 people die yearly in Nigeria from inhaling wood smoke, the country’s third biggest killer after malaria and AIDS.

“After three months, we found out that only 15 percent of the $48 million was given to the contractor – meaning there were only 45,000 cook stoves out of 750,000 in the county,” Babayemi says….(More)”

How to Succeed in the Networked World: A Grand Strategy for the Digital Age


 in Foreign Affairs: “Foreign policy experts have long been taught to see the world as a chessboard, analyzing the decisions of great powers and anticipating rival states’ reactions in a continual game of strategic advantage. Nineteenth-century British statesmen openly embraced this metaphor, calling their contest with Russia in Central Asia “the Great Game.” Today, the TV show Game of Thrones offers a particularly gory and irresistible version of geopolitics as a continual competition among contending kingdoms.

Think of a standard map of the world, showing the borders and capitals of the world’s 190-odd countries. That is the chessboard view.

Now think of a map of the world at night, with the lit-up bursts of cities and the dark swaths of wilderness. Those corridors of light mark roads, cars, houses, and offices; they mark the networks of human relationships, where families and workers and travelers come together. That is the web view. It is a map not of separation, marking off boundaries of sovereign power, but of connection.

To see the international system as a web is to see a world not of states but of networks. It is the world of terrorism; of drug, arms, and human trafficking; of climate change and declining biodiversity; of water wars and food insecurity; of corruption, money laundering, and tax evasion; of pandemic disease carried by air, sea, and land. In short, it is the world of many of the most pressing twenty-first-century global threats… (More)”.