How to be a public entrepreneur


Rowan Conway at the RSA: “Political theorist Elinor Ostrom was the first to coin the phrase “public entrepreneur” in her 1965 UCLA PhD thesis where she proposed that government actors should be the makers of purpose-driven businesses. She later went on to surprise the world of economics by winning a Nobel prize.

To the economic establishment Ostrom was a social scientist and her theories of common goods and public purpose enterprise ran counter to the economic orthodoxy. 44 years later, at the same time that she was taking the stage as the first (and only) woman to win a Nobel prize for economics, another California-based thinker was positing his own vision for entrepreneurship… “Move fast and break things” was famously Mark Zuckerberg’s credo for Silicon Valley entrepreneurs. “Unless you are breaking stuff,” he said in 2009, “you are not moving fast enough.” This phrase came to epitomise the “fail fast” start-up culture that has seeped into our consciousness and redefined modern life in the last decade.

Public vs Private entrepreneurs

So which of these two types of entrepreneurship should prevail? I’d say that they’re not playing on the same field and barely even playing the same game. While the Silicon Valley model glorifies the frat boys who dreamt up tech start-ups in their dorm rooms and took the “self-made” financial gains when big tech took off, public entrepreneurs are not cast from this mold. They are the government actors taking on the system to solve social and environmental problems and the idea of “breaking things” won’t appeal to them. “Moving fast”, however, speaks to their ambitions for an agile government that wants to make change in a digital world.

Public entrepreneurs are socially minded — but they differ from social entrepreneurs in that they carry out a public or state role. In a Centre for Public Impact briefing paper entitled “Enter the Public Entrepreneur” the difference is clear:

“While “social entrepreneurs” are people outside government, public entrepreneurs act within government and, at their heart, are a blend of two different roles: that of a public servant, and that of an entrepreneur. The underlying premise is that these roles are usually distinct but the skill sets they require need not be. Indeed, the future public servant will increasingly need to think and act like an entrepreneur — building new relationships, leveraging resources, working across sector lines and acting, and sometimes failing, fast.”

Today we publish a RSA Lab report entitled “Move Fast and Fix Things” in partnership with Innovate UK. The report examines the role of Public Entrepreneurs who want to find ways to move fast without leaving a trail of destruction. It builds on the literature that makes the case for public missionsand entrepreneurship in government and acts as a kind of “how to guide” for those in the public sector who want to think and act like entrepreneurs, but sometimes feel like they are pushing up against an immovable bureaucratic system.

Acting entrepreneurially with procurement

A useful distinction of types of government innovation by the European Commission describes “innovation in government” as transforming public administration, such as the shift to digital service provision and “innovation through government” as initiatives that “foster innovation elsewhere in society, such as the public procurement of innovation”. Our report looks at public procurement — specifically the Small Business Research Initiative (SBRI) — as a route for innovation through government.

Governments have catalytic spending power. The UK public sector alone spends over £251.5 billion annually procuring goods and services which accounts for 33% of public sector spend and 13.7% of GDP. A profound shift in practice is required if government is to proactively use this power to stimulate innovation in the way that Mariana Mazzucato, author of The Entrepreneurial State calls for. As Director of the UCL Institute for Innovation and Public Purpose she advocates for “mission-oriented innovation” which can enable speed as it has “not only a rate, but also a direction” — purposefully using government’s purchasing power to stimulate innovation for good.

But getting procurement professionals to understand how to be entrepreneurial with public funds is no mean feat….(More)”.

Exploring New Labscapes: Converging and Diverging on Social Innovation Labs


Essay by Marlieke Kieboom:”…The question ‘what is a (social innovation) lab?’ is as old as the lab community itself and seems to return at every (social innovation) lab gathering. It came up at the very first event of its kind (Kennisland’s Lab2: Lab for Labs, Amsterdam 2013) and has been debated at every consequent event ever since under hashtags like #socinnlabs, #sociallabs and #psilabs (see MaRs’s Labs for Systems Change — 2014, Nesta’s Labworks — 2015, EU Policy lab’s Lab Connections — 2016 and ESADE’s Labs for Social Innovation — 2017).

However, the concept has remained roughly the same since we saw the first wave of labs (Helsinki Design LabMindLab and Reos’ Change Labs) in the early 2010’s. Social innovation labs are permanent or short term structures/projects/events that use a variety of experimental methods to support collaboration between stakeholders to collectively address social challenges at a systemic level. Stakeholders range from citizens and community action groups to businesses, universities and public administrations. Their specific characteristics (e.g. developing experimental user-led research methods, building innovation capacity building, convening multi-disciplinary teams, working to reach scale) and shapes (public sector innovation labs, social innovations labs, digital service labs, policy labs) are well described in many publications (e.g. Lab Matters, 2014; Labs for Social Innovation, 2017).

As Nesta neatly shows innovation labs are part of a family, or a movement of connected experimental, innovative approaches like service design, behavioural insights, citizen engagement, and so on.

 
Spot the labs (Source: https://www.nesta.org.uk/blog/landscape-of-innovation-approaches/)

So why does this question keep coming back? The roots of the confusion and debates may lie in the word ‘social’. The medical, technological, and business sectors know exactly what they aim for in their innovation labs. They are ‘controlled-for’ environments where experimentation leads to developing, testing and scaling futuristic (mostly for profit) products, like self-driving cars, cancer medicines, drug test strips and cultured meat. Some of these products contribute to a more just, equal, sustainable world, while others don’t.

For working on societal issues like climate change, immigration patterns or a drug overdose crisis, lab settings are and should be unmistakably more open and porous. Complex, systemic challenges are impossible to capture between four lab walls, nor should we even try as they arguably arose from isolated, closed, and disconnected socio-economic interactions. Value creation for these type of challenges therefore lies outside closed, competitive, measurable spaces: in forging new collaborations, open-sourcing methodologies, encouraging curious mindsets and diversifying social movements. Consequently social lab outcomes are less measurable and concrete, ranging from reframing existing (socio-cultural) paradigms, to designing new procurement procedures and policies, to delivering new (digital and non-digital) public services. Try to ‘randomize-control-trial’ that!…(More).

‘Data is a fingerprint’: why you aren’t as anonymous as you think online


Olivia Solon at The Guardian: “In August 2016, the Australian government released an “anonymised” data set comprising the medical billing records, including every prescription and surgery, of 2.9 million people.

Names and other identifying features were removed from the records in an effort to protect individuals’ privacy, but a research team from the University of Melbourne soon discovered that it was simple to re-identify people, and learn about their entire medical history without their consent, by comparing the dataset to other publicly available information, such as reports of celebrities having babies or athletes having surgeries.

The government pulled the data from its website, but not before it had been downloaded 1,500 times.

This privacy nightmare is one of many examples of seemingly innocuous, “de-identified” pieces of information being reverse-engineered to expose people’s identities. And it’s only getting worse as people spend more of their lives online, sprinkling digital breadcrumbs that can be traced back to them to violate their privacy in ways they never expected.

Nameless New York taxi logs were compared with paparazzi shots at locations around the city to reveal that Bradley Cooper and Jessica Alba were bad tippers. In 2017 German researchers were able to identify people based on their “anonymous” web browsing patterns. This week University College London researchers showed how they could identify an individual Twitter user based on the metadata associated with their tweets, while the fitness tracking app Polar revealed the homes and in some cases names of soldiers and spies.

“It’s convenient to pretend it’s hard to re-identify people, but it’s easy. The kinds of things we did are the kinds of things that any first-year data science student could do,” said Vanessa Teague, one of the University of Melbourne researchers to reveal the flaws in the open health data.

One of the earliest examples of this type of privacy violation occurred in 1996 when the Massachusetts Group Insurance Commission released “anonymised” data showing the hospital visits of state employees. As with the Australian data, the state removed obvious identifiers like name, address and social security number. Then the governor, William Weld, assured the public that patients’ privacy was protected….(More)”.

Bad Governance and Corruption


Textbook by Richard Rose and Caryn Peiffer: “This book explains why the role of corruption varies greatly between public services, between people, between national systems of governance, and between measures of corruption.

More than 1.8 billion people pay the price of bad government each year, by sending a bribe to a public official.

In developing countries, corruption affects social services, such as health care and education, and law enforcement institutions, such as the police. When public officials do not act as bureaucrats delivering services by the book, people can try to get them by hook or by crook. The book’s analysis draws on unique evidence: a data base of sample surveys of 175,000 people in 125 countries in Africa, Asia, the Middle East, Europe, and North and South America. The authors avoid one-size-fits-all proposals for reform and instead provide measures that can be applied to particular public services to reduce or eliminate opportunities for corruption….(More)”.

What is a data trust?


Essay by Jack Hardinges at ODI: “There are different interpretations of what a data trust is, or should be…

There’s not a well-used definition of ‘a data trust’, or even consensus on what one is. Much of the recent interest in data trusts in the UK has been fuelled by them being recommended as a way to ‘share data in a fair, safe and equitable way’ by a UK government-commissioned independent review into Artificial Intelligence (AI) in 2017. However, there has been wider international interest in the concept for some time.

At a very high level, the aim of data trusts appears to be to give people and organisations confidence when enabling access to data in ways that provide them with some value (either directly or indirectly) in return. Beyond that high level goal, there are a variety of thoughts about what form they should take. In our work so far, we’ve found different interpretations of the term ‘data trust’:

  • A data trust as a repeatable framework of terms and mechanisms.
  • A data trust as a mutual organisation.
  • A data trust as a legal structure.
  • A data trust as a store of data.
  • A data trust as public oversight of data access….(More)”

America’s Problem Isn’t Too Little Democracy. It’s Too Much.


Joshua A. Geltzer at PoliticoMagazine: Democracy’s lamentations sometimes seem deafening these days. “Democracy is dying,” proclaimed a recent article in Foreign Policy—and another in the Guardian, and yet another in Quartz. We’ve reached “the end of democracy,” avows a new book—as well as an op-ed in the Washington Post.

But what if these perspectives have it all backwards? What if our problem isn’t too little democracy, but too much?

There’s no doubt that democracy in the United States appears on shaky ground. That’s not because 2016 marked the first time in American history that the presidency was captured by a candidate with no political or military experience. It’s not even because Donald Trump did so despite losing the popular vote by almost 3 million ballots, with his adversary garnering the most votes ever cast for a losing presidential candidate.

It’s because the 2016 election revealed new vulnerabilities in our democracy, generated by social media’s explosion and utilized by Russia and Russian-linked actorspossibly including Trump’s team itself. And it’s also because the aftermath of that election has laid bare a Congress so polarized, gridlocked and downright incapacitated that it has proved unable even to keep our government from shutting down and has consistently failed to fulfill its responsibility to exercise meaningful oversight of the executive branch.

What ails us? The current vogue is to place the blame on the inadequacies of our incarnation of democracy. The brilliant Yascha Mounk, for example, argues that the American people may think they’re living in a democracy, but—unbeknownst to them—it’s really all a charade. On Mounk’s account, Americans speak at town halls, organize on behalf of candidates and cast ballots; but, because the game’s been rigged by the powerful, all of that activity doesn’t really matter compared to the influence of the well-placed and well-heeled. In the words of two political scientists quoted favorably by Mounk, what we think of as democracy in action really amounts to “a minuscule, near-zero, statistically non-significant impact upon public policy.”

Some suggest that democracy’s insufficiencies are global, and the defining problem of our times. In his magisterial account of democracy’s fading allure in Hungary and Poland, Roger Cohen echoes earlier scholars in seeing democracy now eclipsed by “competitive authoritarianism, a form of European single-party rule that retains a veneer of democracy while skewing the contest sufficiently to ensure it is likely to yield only one result.”

But while these commentators are right that the cracks are there, the cause is the very opposite of what they claim, at least when it comes to America. The problem isn’t that democracy is in short supply in the United States. It’s that technology has helped to unleash hyper-democratization—a shift away from the mediated, checked republic that America’s founders carefully crafted toward an impulsive, unleashed direct democracy that’s indulging the worst impulses of our most extreme elements.

To put it bluntly, we’re increasingly ruled by an online mob. And it’s a mob getting besieged with misinformation…(More)”.

Hope for Democracy: 30 years of Participatory Budgeting Worldwide


Book edited by Nelson Dias: “Hope for Democracy” is not only the title of this book, but also the translation of a state of mind infected by innovation and transformative action of many people who in different parts of the world, are engaged in the construction of more lasting and intense ways of living democracy.

The articles found within this publication are “scales” of a fascinating journey through the paths of participatory democracy, from North America to Asia, Oceania to Europe, and Latin America to Africa.

With no single directions, it is up to the readers to choose the route they want to travel, being however invited to reinforce this “democratizing wave”, encouraging the emergence of new and renewed spaces of participation in the territories where they live and work….(More)

What if people were paid for their data?


The Economist: “Data Slavery” Jennifer Lyn Morone, an American artist, thinks this is the state in which most people now live. To get free online services, she laments, they hand over intimate information to technology firms. “Personal data are much more valuable than you think,” she says. To highlight this sorry state of affairs, Ms Morone has resorted to what she calls “extreme capitalism”: she registered herself as a company in Delaware in an effort to exploit her personal data for financial gain. She created dossiers containing different subsets of data, which she displayed in a London gallery in 2016 and offered for sale, starting at £100 ($135). The entire collection, including her health data and social-security number, can be had for £7,000.

Only a few buyers have taken her up on this offer and she finds “the whole thing really absurd”. ..Given the current state of digital affairs, in which the collection and exploitation of personal data is dominated by big tech firms, Ms Morone’s approach, in which individuals offer their data for sale, seems unlikely to catch on. But what if people really controlled their data—and the tech giants were required to pay for access? What would such a data economy look like?…

Labour, like data, is a resource that is hard to pin down. Workers were not properly compensated for labour for most of human history. Even once people were free to sell their labour, it took decades for wages to reach liveable levels on average. History won’t repeat itself, but chances are that it will rhyme, Mr Weyl predicts in “Radical Markets”, a provocative new book he has co-written with Eric Posner of the University of Chicago. He argues that in the age of artificial intelligence, it makes sense to treat data as a form of labour.

To understand why, it helps to keep in mind that “artificial intelligence” is something of a misnomer. Messrs Weyl and Posner call it “collective intelligence”: most AI algorithms need to be trained using reams of human-generated examples, in a process called machine learning. Unless they know what the right answers (provided by humans) are meant to be, algorithms cannot translate languages, understand speech or recognise objects in images. Data provided by humans can thus be seen as a form of labour which powers AI. As the data economy grows up, such data work will take many forms. Much of it will be passive, as people engage in all kinds of activities—liking social-media posts, listening to music, recommending restaurants—that generate the data needed to power new services. But some people’s data work will be more active, as they make decisions (such as labelling images or steering a car through a busy city) that can be used as the basis for training AI systems….

But much still needs to happen for personal data to be widely considered as labour, and paid for as such. For one thing, the right legal framework will be needed to encourage the emergence of a new data economy. The European Union’s new General Data Protection Regulation, which came into effect in May, already gives people extensive rights to check, download and even delete personal data held by companies. Second, the technology to keep track of data flows needs to become much more capable. Research to calculate the value of particular data to an AI service is in its infancy.

Third, and most important, people will have to develop a “class consciousness” as data workers. Most people say they want their personal information to be protected, but then trade it away for nearly nothing, something known as the “privacy paradox”. Yet things may be changing: more than 90% of Americans think being in control of who can get data on them is important, according to the Pew Research Centre, a think-tank….(More)”.

Neuroscience for Cities Playbook


Tool resulting from a collaboration between Future Cities Catapult, Centric Lab and University College London: “It brings forward a framework of how neuroscience research can be put into practice in cities. This has been presented as a set of new tools, methodologies and strategies for organisations big and small, to adopt neuroscience insights into their supply chain.

With an aim to reach out to a wide audience from businesses to urban planners and academicians and policymakers, We are sure you will find the playbook a useful resource to explore the potential applications of this important area of research.

This playbook helps cities in three stages. The first is identifying the core environmental stressors, which have the widest mental and physical effects on city citizen, even a small reduction will make a fundamental difference in quality of life. The second is understanding the unintended human consequences of urban trends such as urban sprawl or automation. The final is highlighting the different opportunities for enhancing the user experience of cities through neuroscience-informed technology and urban planning.

The idea of using neuroscience to help design cities only arose in last ten years, and the technology to make it possible in the last three years. We are now on the cusp of a revolution in how metrics from neuroscience inform urban innovation strategies and increase the quality of life of the cities inhabitants. Developments in neuroscience are showing us new ways to understand how people experience the built environment, revealing new opportunities for innovation and improved experiences, leading in turn to greater productivity, wellbeing and attraction. Neuroscientists are also discovering important insights about outcomes for the less advantaged in our cities, providing compelling evidence in support of interventions to tackle the negative health impacts of city living, and ways to reduce barriers to access and opportunity.

Success will be a reduction in mental and physical health outbreaks; less cases of depression, dementia, anxiety disorders, etc. It can be seen in economic terms; a healthy population is a productive population….(More)”.

What Democracy Needs Now


The RSA Chief Executive’s Lecture 2018 by Matthew Taylor: “In 1989 with the fall of the Berlin Wall still echoing, Francis Fukuyama prophesied the global triumph of liberal democracy and the end of history. Thirty years on it is not history in jeopardy but liberal democracy itself.

China – the rising global power – is thriving with a system which combines economic freedom with political autocracy. There is the growth of what Yascha Mounk calls illiberal democracies – countries with notionally free elections but without the liberal foundations of accountability, civil liberties and cultural openness. The issue with nations like Russia, Hungary and Turkey, and with those exhibiting a backlash against liberalism like America and Italy, is not just how they operate but the tendency for populism – when given the excuse or opportunity – to drift towards authoritarianism.

While the alternatives to the liberal democratic system grow more confident the citizens living in those systems become more restless. Politicians and political institutions in countries are viewed with dismay and contempt. We don’t like them, we don’t trust them, we don’t think they can solve the problems that most matter to us. The evidence, particularly from the US, is starting to suggest that disillusionment with politics is now becoming indifference towards democracy itself.

Will liberal democracy come back into fashion – is this a cycle or is it a trend? Behind the global patterns each country is different, but think of what is driving anger and disillusionment in our own.

Living standards flat-lining for longer than at any time since the industrial revolution. A decade of austerity leaving our public services threadbare and in a mode of continual crisis management. From social care to gangs, from cybercrime to mental health, how many of us think Government is facing up to the problems let alone developing solutions?

Inequality, having risen precipitously in the 1980s, remains stubbornly high, fuelling anger about elites and making not just the economic divide but all divisions worse.

Social media – where increasingly people get their information and engage in political discourse – has the seemingly in-built tendency to confirm prejudice and polarise opinion.

The great intertwined forces shaping the future – globalisation, unprecedented corporate power, technological change – continue to reinforce a sense in people, places and nations that they have no agency. Yet the hunger to take back control which started as tragedy is rapidly becoming a farce.

If this is the warm climate in which disillusionment has taken root and grown it shows few signs of cooling.

For all its many failings, I have always believed that over the long term liberal democracy would carry on making lives better for most people most of the time. As a progressive my guiding star is what Roberto Unger has called ‘the larger life for all’. But for the first time, I view the future with more fear than hope.

There are those who disparage pessimism. To them the backlash against liberalism, the signs of a declining faith in democracy, are passing responses to failure and misfortune. Populism will give the system the wake-up call it needs. In time a new generation of leaders will renew the system. Populism need neither be extreme nor beget authoritarianism – look at Macron.

This underestimates the dangers that face us. It is too reminiscent of those who believed, until the results came in, that the British people would not take the risk of Brexit or that the Americans would reject the madness of Trump. It underestimates too how the turn against liberal democracy in one country can beget it in another. Paradoxically, today nationalists seem more able to collaborate with each other than countries ostensibly committed to internationalism. Chaos spreads more quickly than order. Global treaties and institutions take years to agree, they can breakdown overnight.

Of course, liberal democracy has failed over and again to live up to its own promise. But the fact that things need to change doesn’t mean they can’t get a whole lot worse.

We are also in danger of underestimating the coherence and confidence of liberalism’s critics. Last month Hungarian Prime Minister Victor Orban made a powerful speech defending his brand of nationalist populism and boasting of his growing alliances across Europe. He appealed to the continent’s centre-right to recognise that it has more in common with conservative nationalism than the EU’s liberal establishment. There are aspects of Orban’s analysis which have an understandable appeal to the mainstream, but remember this is also a man who is unashamedly hostile to Islam, contemptuous of humanitarianism, and who is playing fast and loose with democratic safeguards in his own country.

We may disagree about how malign or dangerous are figures like Orban or Erdogan, or Trump or Salvini, but surely we can agree that those who want to defend the open, pluralistic, inclusive values of liberal democracy must try to make a better case for what we believe?

In part this involves defending the record of liberal societies in improving lives, creating opportunities and keeping the peace, at least between themselves. But it also means facing up to what is going wrong and what must change.

Complex problems are rarely addressed with a single solution. To ever again achieve the remarkable and unprecedented economic and social advances of the three decades after the Second World War, liberal democracy needs profound renewal. But change must start some place. This evening I want to argue that place should be the way we do democracy itself…(More) (Video)”.