Governments and Citizens Getting to Know Each Other? Open, Closed, and Big Data in Public Management Reform


New paper by Amanda Clarke and Helen Margetts in Policy and Internet: “Citizens and governments live increasingly digital lives, leaving trails of digital data that have the potential to support unprecedented levels of mutual government–citizen understanding, and in turn, vast improvements to public policies and services. Open data and open government initiatives promise to “open up” government operations to citizens. New forms of “big data” analysis can be used by government itself to understand citizens’ behavior and reveal the strengths and weaknesses of policy and service delivery. In practice, however, open data emerges as a reform development directed to a range of goals, including the stimulation of economic development, and not strictly transparency or public service improvement. Meanwhile, governments have been slow to capitalize on the potential of big data, while the largest data they do collect remain “closed” and under-exploited within the confines of intelligence agencies. Drawing on interviews with civil servants and researchers in Canada, the United Kingdom, and the United States between 2011 and 2014, this article argues that a big data approach could offer the greatest potential as a vehicle for improving mutual government–citizen understanding, thus embodying the core tenets of Digital Era Governance, argued by some authors to be the most viable public management model for the digital age (Dunleavy, Margetts, Bastow, & Tinkler, 2005, 2006; Margetts & Dunleavy, 2013).”
 

Governing the Embedded State: The Organizational Dimension of Governance


Book by Bengt Jacobsson, Jon Pierre, and Göran Sundström:Governing the Embedded State integrates governance theory with organization theory and examines how states address social complexity and international embeddedness. Drawing upon extensive empirical research on the Swedish government system, this volume describes a strategy of governance based in a metagovernance model of steering by designing institutional structures. This strategy is supplemented by micro-steering of administrative structures within the path dependencies put in place through metagovernance. Both of these strategies of steering rely on subtle methods of providing political guidance to the public service where norms of loyalty to the government characterize the relationship between politicians and civil servants.

By drawing upon this research, the volume will explain how recent developments such as globalization, Europeanization, the expansion of managerial ideas, and the fragmentation of states, have influenced the state’s capacity to govern.
The result is an account of contemporary governance which shows the societal constraints on government but also the significance of close interaction and cooperation between the political leadership and the senior civil servants in addressing those constraints.”

Democracy makes itself at home online


Geoff Mulgan on the creation of new parties in 2015 at NESTA: “….On its own the Internet is an imperfect tool for making decisions or shaping options. Opening decisions up to large numbers of people doesn’t automatically make decisions better (the ‘wisdom of crowds’). But in the right circumstances the Internet can involve far more people in shaping policy and sharing their expertise.
Hybrid models that combine the openness of the Internet with a continuing role for parliaments, committees and leaders in making decisions and being held to account are showing great promise (something being pursued in Nesta’s D-CENT project in countries like Finland and Iceland, and in our work with Podemos in Spain).
My prediction is that the aftermath of the UK election will see the first Internet-age parties emerge in the UK, our own versions of Podemos or Democracy OS. My hope is that they will help to engage millions of people currently detached from politics, and to provide them with ways to directly influence ideas and decisions. UKIP has tapped into that alienation – but mainly offers a better yesterday rather than a plausible vision of the future. That leaves a gap for new parties that are more at home in the 21st century and can target a much younger age group.
If new parties do spring up, the old ones will have to respond. Before long open primaries, deliberations on the Internet, and crowd-sourced policy processes could become the norm. As that happens politics will become messier and more interesting. Leaders will have to be adept at responding to contradictory currents of opinion, with more conversation and fewer bland speeches. The huge power once wielded by newspaper owners, commentators and editors will almost certainly continue to decline.
The hope, in short, is that democracy could be reenergised…. (More).

Institutions, Innovation, and Industrialization: Essays in Economic History and Development


Book edited by Avner Greif, Lynne Kiesling & John V. C. Nye: “This book brings together a group of leading economic historians to examine how institutions, innovation, and industrialization have determined the development of nations. Presented in honor of Joel Mokyr—arguably the preeminent economic historian of his generation—these wide-ranging essays address a host of core economic questions. What are the origins of markets? How do governments shape our economic fortunes? What role has entrepreneurship played in the rise and success of capitalism? Tackling these and other issues, the book looks at coercion and exchange in the markets of twelfth-century China, sovereign debt in the age of Philip II of Spain, the regulation of child labor in nineteenth-century Europe, meat provisioning in pre–Civil War New York, aircraft manufacturing before World War I, and more. The book also features an essay that surveys Mokyr’s important contributions to the field of economic history, and an essay by Mokyr himself on the origins of the Industrial Revolution….(More)”

Open policy making in action: Empowering divorcing couples and separating families to create sustainable solutions


at Open Policy Making Blog (UK Cabinet): “Set up in April 2014, Policy Lab brings new tools and techniques, new insights and practical experimentation to policy-making. This second demonstrator project has over the past two months resulted in learning about how policy professionals can work in a more open, user-centred way to engage with others and generate novel solutions to policy issues.
The project, with the Ministry of Justice (MoJ), is concerned with family mediation during divorce and separation….
The main findings from the Lab’s perspective are in three areas.
 Clarifying what user perspectives bring to policy-making.
The project gave us some insights into the potential value of ethnography in policy-making. It was centred around people’s whole experience of divorce or separation, not just their interactions with mediators or lawyers. The research explored what it was like for people now, and the creative activities in the workshop proposed what it could be like for people in the future.  Unexpected insights included that some people going through separation and divorce lacked confidence in their ability to make decisions about their futures.
Using person-centred techniques in the workshop made participants accountable to the users.  Their stories were read, interpreted and discussed at the start. Throughout the workshop, participants repeatedly raised questions about what a proposed new solution might be like for these personas. It was as if these participants were now accountable to these individuals.
Reconstituting the issue of family mediation.
Another result of this project was to shift from seeing policy-making as primarily as the province of the MoJ towards a collective activity in which many actors and different kinds of expertise needed to be involved. The project constituted policy-making as a complex configuration of socio-cultural, organizational and technological actors, processes, data and resources – more of a living system than a mechanical object with inputs, outputs and policy “levers”.
Starting and ending with people’s lives, not government-funded or delivered services, as the driver to innovate.  
Finally, this Lab project looked broadly at people’s lives, not just as users of mediation or court services…. (More)”

Gamifying Cancer Research Crowdsources the Race for the Cure


Jason Brick at PSFK: “Computer time and human hours are among of the biggest obstacles in the face of progress in the fight against cancer. Researchers have terabytes of data, but only so many processors and people with which to analyze it. Much like the SETI program (Search for Extra Terrestrial Intelligence), it’s likely that big answers are already in the information we’ve collected. They’re just waiting for somebody to find them.
Reverse the Odds, a free mobile game from Cancer Research UK, accesses the combined resources of geeks and gamers worldwide. It’s a simple app game, the kind you play in line at the bank or while waiting at the dentist’s office, in which you complete mini puzzles and buy upgrades to save an imaginary world.
Each puzzle of the game is a repurposing of cancer data. Players find patterns in the data — the exact kind of analysis grad students and volunteers in a lab look for — and the results get compiled by Cancer Research UK for use in finding a cure. Errors are expected and accounted for because the thousands of players expected will round out the occasional mistake….(More)”

This vending machine will deny you snacks based on medical records


Springwise: “Businesses often stand by the motto ‘the customer is always right’ — but are they? We’ve already seen a few services that deny consumers what they want based on their personal info. For example, Billboard Brasil’s Fan Check Machine only gave out copies of the music magazine if the buyer could prove they owned tracks by the artist on the cover. Now the Luce X2 Touch TV vending machine uses facial recognition and customers’ medical records to determine if they should be allowed to buy an unhealthy snack.
Created by Italy-based Rhea Vendors and recently launched in the UK, the machine features a 22-inch touchscreen display that lets customers to select an item just like a standard vending machine. However, before the snack is released customers with an account can go through a facial recognition check.
The technology detects the customer’s age, build and mood in order to determine whether the purchase is a wise decision. The machine can also be programmed to access information about the user’s medical records and purchase history. If the algorithms decide that purchasing a coffee with 3 sugars or the fourth candy bar of the day is a bad idea for their health or mood, it can refuse to vend the product.
While some customers won’t appreciate their private data being analyzed or getting rejected by a lifeless machine, the idea could be a savior for those on a diet….(More).

Crowdsourcing Data to Fight Air Pollution


Jason Brick at PSFK: “Air pollution is among the most serious environmental problems of the modern age. Although pollution in developed nations like the USA and Germany has fallen since the 1980s, air quality in growing technological countries — especially in the BRIC (Brazil, Russia, India and China) group — grows worse with each year. In 2012, 3.7 million people died as a direct result of problems caused by chronic exposure to bad air, and tens of millions more were made ill.
There is no easy solution to such a complex and widespread problem, but Breathe offers a fix for one aspect and solves it in two ways.
The first way is the device itself: a portable plastic brick smaller than a bar of soap that monitors the presence and concentration of toxic gases and other harmful substances in the air, in real time throughout your day. It records the quality and, if it reaches unacceptably dangerous levels, warns you immediately with an emergency signal. Plug the device into your smart phone, and it keeps a record of air quality by time and location you can use to avoid the most polluted times of day and places in your area.
The second solution is the truly innovative aspect of this project. Via the Breathe app, any user who wants to can add her data to a central database that keeps statistics worldwide. Individuals can then use that data to plan vacations, time outdoor activities or schedule athletic events. Given enough time, Breathe could accumulate enough data to be used to affect policy by identifying the most polluted areas in a city, county or nation so the authorities can work on a more robust solution….(More)”

The Free 'Big Data' Sources Everyone Should Know


Bernard Marr at Linkedin Pulse: “…The moves by companies and governments to put large amounts of information into the public domain have made large volumes of data accessible to everyone….here’s my rundown of some of the best free big data sources available today.

Data.gov

The US Government pledged last year to make all government data available freely online. This site is the first stage and acts as a portal to all sorts of amazing information on everything from climate to crime. To check it out, click here.

US Census Bureau

A wealth of information on the lives of US citizens covering population data, geographic data and education. To check it out, click here. To check it out, click here.

European Union Open Data Portal

As the above, but based on data from European Union institutions. To check it out, click here.

Data.gov.uk

Data from the UK Government, including the British National Bibliography – metadata on all UK books and publications since 1950. To check it out, click here.

The CIA World Factbook

Information on history, population, economy, government, infrastructure and military of 267 countries. To check it out, click here.

Healthdata.gov

125 years of US healthcare data including claim-level Medicare data, epidemiology and population statistics. To check it out, click here.

NHS Health and Social Care Information Centre

Health data sets from the UK National Health Service. To check it out, click here.

Amazon Web Services public datasets

Huge resource of public data, including the 1000 Genome Project, an attempt to build the most comprehensive database of human genetic information and NASA’s database of satellite imagery of Earth. To check it out, click here.

Facebook Graph

Although much of the information on users’ Facebook profile is private, a lot isn’t – Facebook provide the Graph API as a way of querying the huge amount of information that its users are happy to share with the world (or can’t hide because they haven’t worked out how the privacy settings work). To check it out, click here.

Gapminder

Compilation of data from sources including the World Health Organization and World Bank covering economic, medical and social statistics from around the world. To check it out, click here.

Google Trends

Statistics on search volume (as a proportion of total search) for any given term, since 2004. To check it out, click here.

Google Finance

40 years’ worth of stock market data, updated in real time. To check it out, click here.

Google Books Ngrams

Search and analyze the full text of any of the millions of books digitised as part of the Google Books project. To check it out, click here.

National Climatic Data Center

Huge collection of environmental, meteorological and climate data sets from the US National Climatic Data Center. The world’s largest archive of weather data. To check it out, click here.

DBPedia

Wikipedia is comprised of millions of pieces of data, structured and unstructured on every subject under the sun. DBPedia is an ambitious project to catalogue and create a public, freely distributable database allowing anyone to analyze this data. To check it out, click here.

Topsy

Free, comprehensive social media data is hard to come by – after all their data is what generates profits for the big players (Facebook, Twitter etc) so they don’t want to give it away. However Topsy provides a searchable database of public tweets going back to 2006 as well as several tools to analyze the conversations. To check it out, click here.

Likebutton

Mines Facebook’s public data – globally and from your own network – to give an overview of what people “Like” at the moment. To check it out, click here.

New York Times

Searchable, indexed archive of news articles going back to 1851. To check it out, click here.

Freebase

A community-compiled database of structured data about people, places and things, with over 45 million entries. To check it out, click here.

Million Song Data Set

Metadata on over a million songs and pieces of music. Part of Amazon Web Services. To check it out, click here.”
See also Bernard Marr‘s blog at Big Data Guru

The openness revolution


The Economist: “Business is being forced to open up in a host of reporting areas, from tax and government contracts to anti-corruption and sustainability programmes. Campaigners are cock-a-hoop, but continue to demand more. Executives are starting to ask whether the revolution is in danger of going too far.
Three forces are driving change. First, governments are demanding greater corporate accountability in the wake of the global financial crisis. No longer is ending corporate secrecy—the sharp end of which is money-laundering shell companies—an agenda pushed merely by Norway and a few others; it has become a priority for the G20. Second, investigative journalists have piled in. A recent example is the exposure by the International Consortium of Investigative Journalists of sweetheart tax deals for multinationals in Luxembourg. The third factor is the growing sophistication of NGOs in this sphere, such as Transparency International (TI) and Global Witness. “Twenty years ago our work seemed an impossible dream. Now it’s coming true,” says Ben Elers of TI.
TI recently published its latest study on corporate reporting, which evaluated 124 big publicly listed companies, based on the clarity of their anti-corruption programmes, their corporate holdings and their financial reporting. Four-fifths of them scored less than five out of ten overall, but there were big regional disparities: seven of the ten most open firms were European; eight of the ten most clammed-up were Asian (see table)….