NEW: The Open Governance Knowledge Base

Curated on Posted on by Stefaan Verhulst

In its continued efforts to organize and disseminate learnings in the field of technology-enabled governance innovation, today, The Governance Lab is introducing a collaborative, wiki-style repository of information and research at the nexus of technology, governance and citizenship. Right now we’re calling it the Open Governance Knowledge Base, and it goes live today.
Our goal in creating this collaborative platform is to provide a single source of research and insights related to the broad, interdiscplinary field of open governance for the benefit of: 1) decision-makers in governing institutions seeking information and inspiration to guide their efforts to increase openness; 2) academics seeking to enrich and expand their scholarly pursuits in this field; 3) technology practitioners seeking insights and examples of familiar tools being used to solve public problems; and 4) average citizens simply seeking interesting information on a complex, evolving topic area.
While you can already find some pre-populated information and research on the platform, we need your help! The field of open governance is too vast, complex and interdisciplinary to meaningfully document without broad collaboration.
Here’s how you can help to ensure this shared resource is as useful and engaging as possible:

  • What should we call the platform? We want your title suggestions. Leave your ideas in the comments or tweet them to us @TheGovLab.
  • And more importantly: Share your knowledge and research. Take a look at what we’ve posted, create an account, refer to this MediaWiki formatting guide as needed and start editing!

Index: Trust in Institutions

Curated on Posted on by Shruti Sannon

The Living Library Index – inspired by the Harper’s Index – provides important statistics and highlights global trends in governance innovation. This installment focuses on trust in institutions and was originally published in 2013.

Trust in Government

  • How many of the global public feel that their governments listen to them: 17%
  • How much of the global population trusts in institutions: almost half 
  • The number of Americans who trust institutions: less than half
  • How many people globally believe that business leaders and government officials will tell the truth when confronted with a difficult issue: Less than one-fifth
  • The average level of confidence amongst citizens in 25 OECD countries:
    • In national government: 40%, down from 45% in 2007
    • In financial institutions: 43%
    • In public services such as local police and healthcare: 72% and 71% respectively

Executive Government

  • How many Americans trust the government in Washington to do what is right “just about always or most of the time” in September 2013: 19%
  • Those who trust the “men and women … who either hold or are running for public office”: 46%
  • Number of Americans who express a great deal or fair amount of trust in:
    • Local government: 71%
    • State government: 62%
    • Federal government: 52%
  • How many Americans trust in the ability of “the American people” to make judgments about political issues facing the country:  61%, declining every year since 2009
  • Those who have trust and confidence in the federal government’s ability to handle international problems: 49%
  • Number of Americans who feel “angry” at the federal government: 3 in 10, all-time high since first surveyed in 1997

Congress

  • Percentage of Americans who say “the political system can work fine, it’s the members of Congress that are the problem” in October 2013: 58%
  • Following the government shutdown, number of Americans who stated that Congress would work better if nearly every member was replaced next year: nearly half
  • Those who think that even an entire overhaul of Congress would not make much difference: 4 in 10 
  • Those who think that “most members of Congress have good intentions, it’s the political system that is broken” in October 2013: 32%

Trust in Media

  • Global trust in media (traditional, social, hybrid, owned, online search): 57% and rising
  • The percentage of Americans who say they have “a great deal or fair amount of trust and confidence in the mass media”: 44% – the lowest level since first surveyed in 1997
  • How many Americans see the mass media as too liberal: 46%
    • As too conservative: 13%
    • As “just about right”: 37%
  • The number of Americans who see the press as fulfilling the role of political watchdog and believe press criticism of political leaders keeps them from doing things that should not be done: 68%
  • The proportion of Americans who have “only a little/not at all” level of trust in Facebook to protect privacy and personal information: three in four
    • In Google: 68%
    • In their cell phone provider: 63%

Trust in Industry

  • Global trust in business: 58%
  • How much of the global public trusts financial institutions: 50%
  • Proportion of the global public who consider themselves informed about the banking scandals: more than half
  • Of those, how many Americans report they now trust banks less: almost half
  • Number of respondents globally who say they trust tech companies to do what’s right: 77%, most trusted industry
  • Number of consumers across eight markets who were “confident” or “somewhat confident” that the tech sector can provide long-term solutions to meet the world’s toughest challenges: 76%

Sources

Organizational Innovation in Public Services: Forms and Governance

Curated on Posted on by Stefaan Verhulst

New edited book by Pekka Valkama, Stephen James Bailey, Ari-Veikko Anttiroiko: “Reforming public services has become an integral part of instituting austerity measures as governments around the world struggle to balance the books in the wake of the financial crisis. Vital public services and government departments have been given the seemingly impossible task of delivering better services to the public while receiving less funding. This excellent and highly original collection brings together contributors from across the globe to explore and analyse innovational methods aimed at helping overburdened and under-funded public services cope with the demands of austerity and continue to deliver high quality services to the public. In the process this book develops new theoretical models and analyses case studies to provide an important and timely insight into how to reform public services across the globe…
Table of Contents:
1. Contexts and Challenges of Organisational Innovation in Public Services
2. Supporting Organisational Innovation in the Public Sector: Creative Councils in England
3. Analysis Organisational Innovation in Public Services: Conceptual and Theoretical Issues
4. Agentifcation Processes and Agency Governance: Organisational Innovation at a Global Scale?
5. Corporatisation as Organisational Innovation
6. Mutulatisation and Public Services
7. Organisational Innovation in Public Procurement in Scotland: The Scottish Futures Trust (SFT)
8. Outsourcing Public Services: Process Innovation in Dutch Municipalities
9. Governance of Public Service Companies: Australian Cases and Examples
10. Governance of Social Enterprises as Producers of Public Services
11. Championing and Governing UK Public Service Mutuals
12. Improving Governance Arrangements for Academic Entrepreneurships
13. Governance and Accountability of Joint Ventures: A Swedish Case Study
14. Contractual Governance: A Social Learning Perspective
15. Lessons for the Governance of Organisational Innovations”

Findings from the emerging field of Transparency Research

Curated on Posted on by Stefaan Verhulst

Tiago Peixoto: “HEC Paris has just hosted the 3rd Global Conference on Transparency Research, and they have made the list of accepted papers available. …
As one goes through the papers,  it is clear that unlike most of the open government space, when it comes to research, transparency is treated less as a matter of technology and formats and more as a matter of social and political institutions.  And that is a good thing.”
This year’s papers are listed below:

The GovLab Academy: A Community and Platform for Learning and Teaching Governance Innovations

Curated on Posted on by Stefaan Verhulst

Press Release: “Today the Governance Lab (The GovLab) launches The GovLab Academy at the Open Government Partnership Annual Meeting in London.
Available at www.thegovlabacademy.org, the Academy is a free online community for those wanting to teach and learn how to solve public problems and improve lives using innovations in governance. A partnership between The GovLab  at New York University and MIT Media Lab’s Online Learning Initiative, the site launching today offers curated videos, podcasts, readings and activities designed to enable the purpose driven learner to deepen his or her practical knowledge at her own pace.
The GovLab Academy is funded by a grant from the John S. and James L. Knight Foundation. “The GovLab Academy addresses a growing need among policy makers at all levels – city, federal and global – to leverage advances in technology to govern differently,” says Carol Coletta, Vice President of Community and National Initiatives at the Knight Foundation.  “By connecting the latest technological innovations to a community of willing mentors, the Academy has the potential to catalyze more experimentation in a sector that badly needs it.”
Initial topics include using data to improve policymaking and cover the role of big data, urban analytics, smart disclosure and open data in governance. A second track focuses on online engagement and includes practical strategies for using crowdsourcing to solicit ideas, organize distributed work and gather data.  The site features both curated content drawn from a variety of sources and original interviews with innovators from government, civil society, the tech industry, the arts and academia talking about their work around the world implementing innovations in practice, what worked and what didn’t, to improve real people’s lives.
Beth Noveck, Founder and Director of The GovLab, describes its mission: “The Academy is an experiment in peer production where every teacher is a learner and every learner a teacher. Consistent with The GovLab’s commitment to measuring what works, we want to measure our success by the people contributing as well as consuming content. We invite everyone with ideas, stories, insights and practical wisdom to contribute to what we hope will be a thriving and diverse community for social change”.”

New U.S. Open Government National Action Plan

Curated on Posted on by Stefaan Verhulst

The White House Fact Sheet: “In September 2011, President Obama joined the leaders of seven other nations in announcing the launch of the Open Government Partnership (OGP) – a global effort to encourage transparent, effective, and accountable governance.
Two years later, OGP has grown to 60 countries that have made more than 1000 commitments to improve the governance of more than two billion people around the globe.  OGP is now a global community of government reformers, civil society leaders, and business innovators working together to develop and implement ambitious open government reforms and advance good governance…
Today at the OGP summit in London, the United States announced a new U.S. Open Government National Action Plan that includes six ambitious new commitments that will advance these efforts even further.  Those commitments include expanding open data, modernizing the Freedom of Information Act (FOIA), increasing fiscal transparency, increasing corporate transparency, advancing citizen engagement and empowerment, and more effectively managing public resources.
Expand Open Data:  Open Data fuels innovation that grows the economy and advances government transparency and accountability.  Government data has been used by journalists to uncover variations in hospital billings, by citizens to learn more about the social services provided by charities in their communities, and by entrepreneurs building new software tools to help farmers plan and manage their crops.  Building upon the successful implementation of open data commitments in the first U.S. National Action Plan, the new Plan will include commitments to make government data more accessible and useful for the public, such as reforming how Federal agencies manage government data as a strategic asset, launching a new version of Data.gov, and expanding agriculture and nutrition data to help farmers and communities.
Modernize the Freedom of Information Act (FOIA):  The FOIA encourages accountability through transparency and represents a profound national commitment to open government principles.  Improving FOIA administration is one of the most effective ways to make the U.S. Government more open and accountable.  Today, the United States announced a series of commitments to further modernize FOIA processes, including launching a consolidated online FOIA service to improve customers’ experience and making training resources available to FOIA professionals and other Federal employees.
Increase Fiscal Transparency:   The Administration will further increase the transparency of where Federal tax dollars are spent by making federal spending data more easily available on USASpending.gov; facilitating the publication of currently unavailable procurement contract information; and enabling Americans to more easily identify who is receiving tax dollars, where those entities or individuals are located, and how much they receive.
Increase Corporate Transparency:  Preventing criminal organizations from concealing the true ownership and control of businesses they operate is a critical element in safeguarding U.S. and international financial markets, addressing tax avoidance, and combatting corruption in the United States and abroad.  Today we committed to take further steps to enhance transparency of legal entities formed in the United States.
Advance Citizen Engagement and Empowerment:  OGP was founded on the principle that an active and robust civil society is critical to open and accountable governance.  In the next year, the Administration will intensify its efforts to roll back and prevent new restrictions on civil society around the world in partnership with other governments, multilateral institutions, the philanthropy community, the private sector, and civil society.  This effort will focus on improving the legal and regulatory framework for civil society, promoting best practices for government-civil society collaboration, and conceiving of new and innovative ways to support civil society globally.
More Effectively Manage Public Resources:   Two years ago, the Administration committed to ensuring that American taxpayers receive every dollar due for the extraction of the nation’s natural resources by committing to join the Extractive Industries Transparency Initiative (EITI).  We continue to work toward achieving full EITI compliance in 2016.  Additionally, the U.S. Government will disclose revenues on geothermal and renewable energy and discuss future disclosure of timber revenues.
For more information on OGP, please visit www.opengovpartnership.org or follow @opengovpart on Twitter.”
See also White House Plans a Single FOIA Portal Across Government

Open Data Barometer

Curated on Posted on by Stefaan Verhulst

Press Release by the Open Data Research Network: “New research by World Wide Web Foundation and Open Data Institute shows that 55% of countries surveyed have open data initiatives in place, yet less than 10% of key government datasets across the world are truly open to the public…the Open Data Barometer. This 77-country study, which considers the interlinked areas of policy, implementation and impact, ranks the UK at number one. The USA, Sweden, New Zealand, Denmark and Norway (tied) make up the rest of the top five. Kenya is ranked as the most advanced developing country, outperforming richer countries such as Ireland, Italy and Belgium in global comparisons.

The Barometer reveals that:

  • 55% of countries surveyed have formal open data policies in place.

  • Valuable but potentially controversial datasets – such as company registers and land registers – are among the least likely to be openly released. It is unclear whether this stems from reluctance to drop lucrative access charges, or from desire to keep a lid on politically sensitive information, or both. However, the net effect is to severely limit the accountability benefits of open data.

  • When they are released, government datasets are often issued in inaccessible formats. Across the nations surveyed, fewer that than 1 in 10 key datasets that could be used to hold governments to account, stimulate enterprise, and promote better social policy, are available and truly open for re-use.

The research also makes the case that:

  • Efforts should be made to empower civil society, entrepreneurs and members of the public to use government data made available, rather than simply publishing data online.

  • Business activity and innovation can be boosted by strong open data policies.  In Denmark, for example, free of charge access to address data has had a significant economic impact. In 2010, an evaluation recorded an estimated financial benefit to society of EUR 62 million against costs of EUR 2million.”

Seizing the data opportunity: UK data capability strategy

Curated on Posted on by Stefaan Verhulst

New UK Policy Paper by the Department for Business, Innovation & Skills: “In the information economy, the ability to handle and analyse data is essential for the UK’s competitive advantage and business transformation. The volume, velocity and variety of data being created and analysed globally is rising every day, and using data intelligently has the potential to transform public sector organisations, drive research and development, and enable market-changing products and services. The social and economic potential is significant, and the UK is well placed to compete in the global market for data analytics. Through this strategy, the government aims to place the UK at the forefront of this process by building our capability to exploit data for the benefit of citizens, business, and academia. This is our action plan for making the UK a data success story.

Working in partnership with business and academia, the government has developed a shared vision for the UK’s data capability, with the aim of making the UK a worldleader in extracting insight and value from data for the benefit of citizens and consumers, business and academia, the public and the private sectors. The Information Economy Council and the E-infrastructure Leadership Council will oversee delivery of the actions in this strategy, and continue to develop additional
plans to support this vision.
Data capability: This strategy focuses on three overarching aspects to data capability. The first is human capital – a skilled workforce, and data-confident citizens. The second covers the tools and infrastructure which are available to store and analyse data. The third is data itself as an enabler – data capability is underpinned by the ability of consumers, businesses and academia to access and share data appropriately…”

 

Crowdsourcing the sounds of cities’ quiet spots

Curated on Posted on by Stefaan Verhulst

Springwise: “Finding a place in the city to collect your thoughts and enjoy some quietude is a rare thing. While startups such as Breather are set to open up private spaces for work and relaxation in several US cities, a new project called Stereopublic is hoping to map the ones already there, recruiting citizens to collect the sounds of those spaces.
Participants can download the free iOS app created by design studio Freerange Future, which enables them to become an ‘earwitness’. When they discover a tranquil spot in their city, they can use their GPS co-ordinates to record its exact location on the Stereopublic map, as well as record a 30-second sound clip and take a photo to give others a better idea of what it’s like. The team then works with sound experts to create quiet tours of each participating city, which currently includes Adelaide, London, LA, New York City, Singapore and 26 other global cities. The video below offers some more information about the project:

 

Open data: Unlocking innovation and performance with liquid information

Curated on Posted on by Stefaan Verhulst

New report by McKinsey Global Institute:“Open data—machine-readable information, particularly government data, that’s made available to others—has generated a great deal of excitement around the world for its potential to empower citizens, change how government works, and improve the delivery of public services. It may also generate significant economic value, according to a new McKinsey report.1 Our research suggests that seven sectors alone could generate more than $3 trillion a year in additional value as a result of open data, which is already giving rise to hundreds of entrepreneurial businesses and helping established companies to segment markets, define new products and services, and improve the efficiency and effectiveness of operations.

Although the open-data phenomenon is in its early days, we see a clear potential to unlock significant economic value by applying advanced analytics to both open and proprietary knowledge. Open data can become an instrument for breaking down information gaps across industries, allowing companies to share benchmarks and spread best practices that raise productivity. Blended with proprietary data sets, it can propel innovation and help organizations replace traditional and intuitive decision-making approaches with data-driven ones. Open-data analytics can also help uncover consumer preferences, allowing companies to improve new products and to uncover anomalies and needless variations. That can lead to leaner, more reliable processes.
However, investments in technology and expertise are required to use the data effectively. And there is much work to be done by governments, companies, and consumers to craft policies that protect privacy and intellectual property, as well as establish standards to speed the flow of data that is not only open but also “liquid.” After all, consumers have serious privacy concerns, and companies are reluctant to share proprietary information—even when anonymity is assured—for fear of losing competitive advantage…
See also Executive Summary and Full Report”