Congress needs your input (but don’t call it crowdsourcing)

Curated on Posted on by Stefaan Verhulst

Lorelei Kelly at TechCrunch: “As it stands, Congress does not have the technical infrastructure to ingest all this new input in any systematic way. Individual members lack a method to sort and filter signal from noise or trusted credible knowledge from malicious falsehood and hype.

What Congress needs is curation, not just more information

Curation means discovering, gathering and presenting content. This word is commonly thought of as the job of librarians and museums, places we go to find authentic and authoritative knowledge. Similarly, Congress needs methods to sort and filter information as required within the workflow of lawmaking. From personal offices to committees, members and their staff need context and informed judgement based on broadly defined expertise. The input can come from individuals or institutions. It can come from the wisdom of colleagues in Congress or across the federal government. Most importantly, it needs to be rooted in local constituents and it needs to be trusted.

It is not to say that crowdsourcing is unimportant for our governing system. But input methods that include digital must demonstrate informed and accountable deliberative methods over time. Governing is the curation part of democracy. Governing requires public review, understanding of context, explanation and measurements of value for the nation as a whole. We are already thinking about how to create an ethical blockchain. Why not the same attention for our most important democratic institution?

Governing requires trade-offs that elicit emotion and sometimes anger. But as in life, emotions require self-regulation. In Congress, this means compromise and negotiation. In fact, one of the reasons Congress is so stuck is that its own deliberative process has declined at every level. Besides the official committee process stalling out, members have few opportunities to be together as colleagues, and public space is increasingly antagonistic and dangerous.

With so few options, members are left with blunt communications objects like clunky mail management systems and partisan talking points. This means that lawmakers don’t use public input for policy formation as much as to surveil public opinion.

Any path forward to the 21st century must include new methods to (1) curate and hear from the public in a way that informs policy AND (2) incorporate real data into a results-driven process.

While our democracy is facing unprecedented stress, there are bright spots. Congress is again dedicating resources to an in-house technologyassessment capacity. Earlier this month, the new 116th Congress created a Select Committee on the Modernization of Congress. It will be chaired by Rep. Derek Kilmer (D-WA). Then the Open Government Data Actbecame law. This law will potentially scale the level of access to government data to unprecedented levels. It will require that all public-facing federal data must be machine-readable and reusable. This is a move in the right direction, and now comes the hard part.

Marci Harris, the CEO of civic startup Popvox, put it well, “The Foundations for Evidence-Based Policymaking (FEBP) Act, which includes the OPEN Government Data Act, lays groundwork for a more effective, accountable government. To realize the potential of these new resources, Congress will need to hire tech literate staff and incorporate real data and evidence into its oversight and legislative functions.”

In forsaking its own capacity for complex problem solving, Congress has become non-competitive in the creative process that moves society forward. During this same time period, all eyes turned toward Silicon Valley to fill the vacuum. With mass connection platforms and unlimited personal freedom, it seemed direct democracy had arrived. But that’s proved a bust. If we go by current trends, entrusting democracy to Silicon Valley will give us perfect laundry and fewer voting rights. Fixing democracy is a whole-of-nation challenge that Congress must lead.

Finally, we “the crowd” want a more effective governing body that incorporates our experience and perspective into the lawmaking process, not just feel-good form letters thanking us for our input. We also want a political discourse grounded in facts. A “modern” Congress will provide both, and now we have the institutional foundation in place to make it happen….(More)”.

Leveraging and Sharing Data for Urban Flourishing

Curated on Posted on by Stefaan Verhulst

Testimony by Stefaan Verhulst before New York City Council Committee on Technology and the Commission on Public Information and Communication (COPIC): “We live in challenging times. From climate change to economic inequality, the difficulties confronting New York City, its citizens, and decision-makers are unprecedented in their variety, and also in their complexity and urgency. Our standard policy toolkit increasingly seems stale and ineffective. Existing governance institutions and mechanisms seem outdated and distrusted by large sections of the population.

To tackle today’s problems we need not only new solutions but also new methods for arriving at solutions. Data can play a central role in this task. Access to and the use of data in a trusted and responsible manner is central to meeting the challenges we face and enabling public innovation.

This hearing, called by the Technology Committee and the Commission on Public Information and Communication, is therefore timely and very important. It is my firm belief that rapid progress on developing an effective data sharing framework is among the most important steps our New York City leaders can take to tackle the myriad of 21st challenges....

I am joined today by some of my distinguished NYU colleagues, Prof. Julia Lane and Prof. Julia Stoyanovich, who have worked extensively on the technical and privacy challenges associated with data sharing. I will, therefore, avoid duplicating our testimonies and won’t focus on issues of privacy, trust and how to establish a responsible data sharing infrastructure, while these are central considerations for the type of data-driven approaches I will discuss. I am, of course, happy to elaborate on these topics during the question and answer session.

Instead, I want to focus on four core issues associated with data collaboration. I phrase these issues as answers to four questions. For each of these questions, I also provide a set of recommended actions that this Committee could consider undertaking or studying.

The four core questions are:

  • First, why should NYC care about data and data sharing?
  • Second, if you build a data-sharing framework, will they come?
  • Third, how can we best engage the private sector when it comes to sharing and using their data?
  • And fourth, is technology is the main (or best) answer?…(More)”.

The Future of FOIA in an Open Government World: Implications of the Open Government Agenda for Freedom of Information Policy and Implementation

Curated on Posted on by Stefaan Verhulst

Paper by Daniel Berliner, Alex Ingrams and Suzanne J. Piotrowski: “July 4, 2016 marked the fiftieth anniversary of the 1966 Freedom of Information Act of the United States. Freedom of Information (FOI) has become a vital element of the American political process, become recognized as a core value of democracy, and helped to inspire similar laws and movements around the world. FOI has always faced myriad challenges, including resistance, evasion, and poor implementation and enforcement. Yet the last decade has brought a change of a very different form to the evolution of FOI policy—the emergence of another approach to transparency that is in some ways similar to FOI, and in other ways distinct: open government. The open government agenda, driven by technological developments and motivated by a broader conception of transparency, today rivals, or by some measures, even eclipses FOI in terms of political attention and momentum. What have been the consequences of these trends? How does the advent of new technologies and new agendas shape the transparency landscape?

The political and policy contexts for FOI have fundamentally shifted due to the rise of the open government reform agenda. FOI was at one point the primary tool used to promote governance transparency. FOI is now just one good governance tool in an increasingly crowded field of transparency policy areas. Focus is increasingly shifting toward technology-enabled open data reforms. While many open government reformers see these as positive developments, many traditional FOI proponents have raised concerns. With a few notable exceptions, the academic literature has been silent on this issue. We offer a systematic framework for understanding the potential consequences—both positive and negative—of the open government agenda for FOI policy and implementation….(More)”.

How Tech Utopia Fostered Tyranny

Curated on Posted on by Stefaan Verhulst

Jon Askonas at The New Atlantis: “The rumors spread like wildfire: Muslims were secretly lacing a Sri Lankan village’s food with sterilization drugs. Soon, a video circulated that appeared to show a Muslim shopkeeper admitting to drugging his customers — he had misunderstood the question that was angrily put to him. Then all hell broke loose. Over a several-day span, dozens of mosques and Muslim-owned shops and homes were burned down across multiple towns. In one home, a young journalist was trapped, and perished.

Mob violence is an old phenomenon, but the tools encouraging it, in this case, were not. As the New York Times reported in April, the rumors were spread via Facebook, whose newsfeed algorithm prioritized high-engagement content, especially videos. “Designed to maximize user time on site,” as the Times article describes, the newsfeed algorithm “promotes whatever wins the most attention. Posts that tap into negative, primal emotions like anger or fear, studies have found, produce the highest engagement, and so proliferate.” On Facebook in Sri Lanka, posts with incendiary rumors had among the highest engagement rates, and so were among the most highly promoted content on the platform. Similar cases of mob violence have taken place in India, Myanmar, Mexico, and elsewhere, with misinformation spread mainly through Facebook and the messaging tool WhatsApp.

Follow The New AtlantisThis is in spite of Facebook’s decision in January 2018 to tweak its algorithm, apparently to prevent the kind of manipulation we saw in the 2016 U.S. election, when posts and election ads originating from Russia reportedly showed up in newsfeeds of up to 126 million American Facebook users. The company explained that the changes to its algorithm will mean that newsfeeds will be “showing more posts from friends and family and updates that spark conversation,” and “less public content, including videos and other posts from publishers or businesses.” But these changes, which Facebook had tested out in countries like Sri Lanka in the previous year, may actually have exacerbated the problem — which is that incendiary content, when posted by friends and family, is guaranteed to “spark conversation” and therefore to be prioritized in newsfeeds. This is because “misinformation is almost always more interesting than the truth,” as Mathew Ingram provocatively put it in the Columbia Journalism Review.

How did we get here, from Facebook’s mission to “give people the power to build community and bring the world closer together”? Riot-inducing “fake news” and election meddling are obviously far from what its founders intended for the platform. Likewise, Google’s founders surely did not build their search engine with the intention of its being censored in China to suppress free speech, and yet, after years of refusing this demand from Chinese leadership, Google has recently relented rather than pull their search engine from China entirely. And YouTube’s creators surely did not intend their feature that promotes “trending” content to help clickbait conspiracy-theory videos go viral.

These outcomes — not merely unanticipated by the companies’ founders but outright opposed to their intentions — are not limited to social media. So far, Big Tech companies have presented issues of incitement, algorithmic radicalization, and “fake news” as merely bumps on the road of progress, glitches and bugs to be patched over. In fact, the problem goes deeper, to fundamental questions of human nature. Tools based on the premise that access to information will only enlighten us and social connectivity will only make us more humane have instead fanned conspiracy theories, information bubbles, and social fracture. A tech movement spurred by visions of libertarian empowerment and progressive uplift has instead fanned a global resurgence of populism and authoritarianism.

Despite the storm of criticism, Silicon Valley has still failed to recognize in these abuses a sharp rebuke of its sunny view of human nature. It remains naïvely blind to how its own aspirations for social engineering are on a spectrum with the tools’ “unintended” uses by authoritarian regimes and nefarious actors….(More)”.

Index: Trust in Institutions 2019

Curated on Posted on by Michelle Winowatan

By Michelle Winowatan, Andrew J. Zahuranec, Andrew Young, Stefaan Verhulst

The Living Library Index – inspired by the Harper’s Index – provides important statistics and highlights global trends in governance innovation. This installment focuses on trust in institutions.

Please share any additional, illustrative statistics on open data, or other issues at the nexus of technology and governance, with us at [email protected]

Global Trust in Public Institutions

Trust in Government

United States

  • Americans who say their democracy is working at least “somewhat well:” 58% – 2018
  • Number who believe sweeping changes to their government are needed: 61% – 2018
  • Percentage of Americans expressing faith in election system security: 45% – 2018
  • Percentage of Americans expressing an overarching trust in government: 40% – 2019
  • How Americans would rate the trustworthiness of Congress: 4.1 out of 10 – 2017
  • Number who have confidence elected officials act in the best interests of the public: 25% – 2018
  • Amount who trust the federal government to do what is right “just about always or most of the time”: 18% – 2017
  • Americans with trust and confidence in the federal government to handle domestic problems: 2 in 5 – 2018
    • International problems: 1 in 2 – 2018
  • US institution with highest amount of confidence to act in the best interests of the public: The Military (80%) – 2018
  • Most favorably viewed level of government: Local (67%) – 2018
  • Most favorably viewed federal agency: National Park Service (83% favorable) – 2018
  • Least favorable federal agency: Immigration and Customs Enforcement (47% unfavorable) – 2018

United Kingdom

  • Overall trust in government: 42% – 2019
    • Number who think the country is headed in the “wrong direction:” 7 in 10 – 2018
    • Those who have trust in politicians: 17% – 2018
    • Amount who feel unrepresented in politics: 61% – 2019
    • Amount who feel that their standard of living will get worse over the next year: Nearly 4 in 10 – 2019
  • Trust the national government handling of personal data:

European Union

Africa

Latin America

Other

Trust in Media

  • Percentage of people around the world who trust the media: 47% – 2019
    • In the United Kingdom: 37% – 2019
    • In the United States: 48% – 2019
    • In China: 76% – 2019
  • Rating of news trustworthiness in the United States: 4.5 out of 10 – 2017
  • Number of citizens who trust the press across the European Union: Almost 1 in 2 – 2019
  • France: 3.9 out of 10 – 2019
  • Germany: 4.8 out of 10 – 2019
  • Italy: 3.8 out of 10 – 2019
  • Slovenia: 3.9 out of 10 – 2019
  • Percentage of European Union citizens who trust the radio: 59% – 2017
    • Television: 51% – 2017
    • The internet: 34% – 2017
    • Online social networks: 20% – 2017
  • EU citizens who do not actively participate in political discussions on social networks because they don’t trust online social networks: 3 in 10 – 2018
  • Those who are confident that the average person in the United Kingdom can tell real news from ‘fake news’: 3 in 10 – 2018

Trust in Business

Sources

Fact-Based Policy: How Do State and Local Governments Accomplish It?

Curated on Posted on by Stefaan Verhulst

Report and Proposal by Justine Hastings: “Fact-based policy is essential to making government more effective and more efficient, and many states could benefit from more extensive use of data and evidence when making policy. Private companies have taken advantage of declining computing costs and vast data resources to solve problems in a fact-based way, but state and local governments have not made as much progress….

Drawing on her experience in Rhode Island, Hastings proposes that states build secure, comprehensive, integrated databases, and that they transform those databases into data lakes that are optimized for developing insights. Policymakers can then use the insights from this work to sharpen policy goals, create policy solutions, and measure progress against those goals. Policymakers, computer scientists, engineers, and economists will work together to build the data lake and analyze the data to generate policy insights….(More)”.

Bureaucracy vs. Democracy

Curated on Posted on by Stefaan Verhulst

Philip Howard in The American Interest: “…For 50 years since the 1960s, modern government has been rebuilt on what I call the “philosophy of correctness.” The person making the decision must be able to demonstrate its correctness by compliance with a precise rule or metric, or by objective evidence in a trial-type proceeding. All day long, Americans are trained to ask themselves, “Can I prove that what I’m about to do is legally correct?”

In the age of individual rights, no one talks about the rights of institutions. But the disempowerment of institutional authority in the name of individual rights has led, ironically, to the disempowerment of individuals at every level of responsibility. Instead of striding confidently toward their goals, Americans tiptoe through legal minefields. In virtually every area of social interaction—schools, healthcare, business, public agencies, public works, entrepreneurship, personal services, community activities, nonprofit organizations, churches and synagogues, candor in the workplace, children’s play, speech on campus, and more—studies and reports confirm all the ways that sensible choices are prevented, delayed, or skewed by overbearing regulation, by an overemphasis on objective metrics,3 or by legal fear of violating someone’s alleged rights.

A Three-Part Indictment of Modern Bureaucracy

Reformers have promised to rein in bureaucracy for 40 years, and it’s only gotten more tangled. Public anger at government has escalated at the same time, and particularly in the past decade.  While there’s a natural reluctance to abandon a bureaucratic structure that is well-intended, public anger is unlikely to be mollified until there is change, and populist solutions do not bode well for the future of democracy.  Overhauling operating structures to permit practical governing choices would re-energize democracy as well as relieve the pressures Americans feel from Big Brother breathing down their necks.

Viewed in hindsight, the operating premise of modern bureaucracy was utopian and designed to fail. Here’s the three-part indictment of why we should abandon it.

1. The Economic Dysfunction of Modern Bureaucracy

Regulatory programs are indisputably wasteful, and frequently extract costs that exceed benefits. The total cost of compliance is high, about $2 trillion for federal regulation alone….

2. Bureaucracy Causes Cognitive Overload

The complex tangle of bureaucratic rules impairs a human’s ability to focus on the actual problem at hand. The phenomenon of the unhelpful bureaucrat, famously depicted in fiction by Dickens, Balzac, Kafka, Gogol, Heller, and others, has generally been characterized as a cultural flaw of the bureaucratic personality. But studies of cognitive overload suggest that the real problem is that people who are thinking about rules actually have diminished capacity to think about solving problems. This overload not only impedes drawing on what  calls “system 2” thinking (questioning assumptions and reflecting on long term implications); it also impedes access to what they call “system 1” thinking (drawing on their instincts and heuristics to make intuitive judgments)….

3. Bureaucracy Subverts the Rule of Law

The purpose of law is to enhance freedom. By prohibiting bad conduct, such as crime or pollution, law liberates each of us to focus our energies on accomplishment instead of self-protection. Societies that protect property rights and the sanctity of contracts enjoy far greater economic opportunity and output than those that do not enforce the rule of law….(More)”.

Artificial Intelligence and National Security

Curated on Posted on by Stefaan Verhulst

Report by Congressional Research Service: “Artificial intelligence (AI) is a rapidly growing field of technology with potentially significant implications for national security. As such, the U.S. Department of Defense (DOD) and other nations are developing AI applications for a range of military functions. AI research is underway in the fields of intelligence collection and analysis, logistics, cyber operations, information operations, command and control, and in a variety of semi-autonomous and autonomous vehicles.

Already, AI has been incorporated into military operations in Iraq and Syria. Congressional action has the potential to shape the technology’s development further, with budgetary and legislative decisions influencing the growth of military applications as well as the pace of their adoption.

AI technologies present unique challenges for military integration, particularly because the bulk of AI development is happening in the commercial sector. Although AI is not unique in this regard, the defense acquisition process may need to be adapted for acquiring emerging technologies like AI.

In addition, many commercial AI applications must undergo significant modification prior to being functional for the military. A number of cultural issues also challenge AI acquisition, as some commercial AI companies are averse to partnering with DOD due to ethical concerns, and even within the department, there can be resistance to incorporating AI technology into existing weapons systems and processes.

Potential international rivals in the AI market are creating pressure for the United States to compete for innovative military AI applications. China is a leading competitor in this regard, releasing a plan in 2017 to capture the global lead in AI development by 2030. Currently, China is primarily focused on using AI to make faster and more well-informed decisions, as well as on developing a variety of autonomous military vehicles. Russia is also active in military AI development, with a primary focus on robotics. Although AI has the potential to impart a number of advantages in the military context, it may also introduce distinct challenges.

AI technology could, for example, facilitate autonomous operations, lead to more informed military decisionmaking, and increase the speed and scale of military action. However, it may also be unpredictable or vulnerable to unique forms of manipulation. As a result of these factors, analysts hold a broad range of opinions on how influential AI will be in future combat operations.

While a small number of analysts believe that the technology will have minimal impact, most believe that AI will have at least an evolutionary—if not revolutionary—effect….(More)”.

WeDialogue

Curated on Posted on by Stefaan Verhulst

WeDialogue: “… is a global experiment to test new solutions for commenting on news online. The objective of weDialogue is to promote humility in public discourse and prevent digital harassment and trolling.

What am I expected to do?

The task is simple. You are asked to fill out a survey, then wait until the experiment begins. You will then be given a login for your platform. There you will be able to read and comment on news as if it was a normal online newspaper or blog. We would like people to comment as much as possible, but you are free to contribute as much as you want. At the end of the experiment we would be very grateful if you could fill in a final survey and provide us with feedback on the overall experience.

Why is important to test new platforms for news comments?

We know the problems of harassment and trolling (see our video), but the solution is not obvious. Developers have proposed new platforms, but these have not been tested rigorously. weDialogue is a participatory action research project that aims to combine academic expertise and citizens’ knowledge and experience to test potential solutions.

What are you going to do with the research?

All our research and data will be publicly available so that others can build upon it. Both the Deliberatorium and Pol.is are free software that can be reused. The data we will create and the resulting publications will be released in an open access environment.

Who is weDialogue?

weDialogue is an action research project led by a team of academics at the University of Westminster (UK) and the University of Connecticut (USA).  For more information about the academic project see our academic project website.…(More)”.