in the Washington Post: “…We needed a solution; some way to turn that passion into action right there in the moment.”
So she built one – but not on her own. In late 2012, Hartsock lured two entrepreneurs, Jeb Ory and Patrick Stoddart, away from tech start-ups they were already running to launch a new venture called Phone2Action. The company now provides an online and mobile platform that helps private companies, nonprofits and trade associations connect their customers and supporters with local and federal policymakers.
In short, the company’s clients – which include the Consumer Electronics Association, the American Heart Association, Ford and ridesharing company Lyft – pay a subscription for access to Phone2Action’s software tools, which allows them to build digital campaign pages featuring stories or information that illustrate the importance of, say, patent reform legislation (for CEA) or eased transportation regulations (for Lyft). On the side of the page, visitors can input their name, Zip code and e-mail address, and the site will automatically populate an e-mail, tweet and Facebook post (authored by, in this case, CEA or Lyft) expressing support and urging policymakers to vote in favor of the cause or legislation.
One more click, and those messages are automatically sent to the inboxes and social media feeds of the proper elected officials, based on the individual’s Zip code.
The idea, Ory said, is two-fold: One, to give individuals an easier way to connect with elected officials, and two, to give Phone2Action’s clients a more effective way to harness the lobbying power of their supporters. What made that possible, he explained, was really the proliferation of smartphones….While Phone2Action’s campaign model has proven viable, several hurdles still stand in the company’s way – not the least of which is the sense of powerlessness felt by many Americans when it comes to public policy and today’s legislative process…(More).”
The new scientific revolution: Reproducibility at last
in the Washington Post:”…Reproducibility is a core scientific principle. A result that can’t be reproduced is not necessarily erroneous: Perhaps there were simply variables in the experiment that no one detected or accounted for. Still, science sets high standards for itself, and if experimental results can’t be reproduced, it’s hard to know what to make of them.
“The whole point of science, the way we know something, is not that I trust Isaac Newton because I think he was a great guy. The whole point is that I can do it myself,” said Brian Nosek, the founder of a start-up in Charlottesville, Va., called the Center for Open Science. “Show me the data, show me the process, show me the method, and then if I want to, I can reproduce it.”
The reproducibility issue is closely associated with a Greek researcher, John Ioannidis, who published a paper in 2005 with the startling title “Why Most Published Research Findings Are False.”
Ioannidis, now at Stanford, has started a program to help researchers improve the reliability of their experiments. He said the surge of interest in reproducibility was in part a reflection of the explosive growth of science around the world. The Internet is a factor, too: It’s easier for researchers to see what everyone else is doing….
Errors can potentially emerge from a practice called “data dredging”: When an initial hypothesis doesn’t pan out, the researcher will scan the data for something that looks like a story. The researcher will see a bump in the data and think it’s significant, but the next researcher to come along won’t see it — because the bump was a statistical fluke….
So far about 7,000 people are using that service, and the center has received commitments for $14 million in grants, with partners that include the National Science Foundation and the National Institutes of Health, Nosek said.
Another COS initiative will help researchers register their experiments in advance, telling the world exactly what they plan to do, what questions they will ask. This would avoid the data-dredging maneuver in which researchers who are disappointed go on a deep dive for something publishable.
Nosek and other reformers talk about “publication bias.” Positive results get reported, negative results ignored. Someone reading a journal article may never know about all the similar experiments that came to naught….(More).”
Would You Share Private Data for the Good of City Planning?
Henry Grabar at NextCity: “The proliferation of granular data on automobile movement, drawn from smartphones, cab companies, sensors and cameras, is sharpening our sense of how cars travel through cities. Panglossian seers believe the end of traffic jams is nigh.
This information will change cities beyond their roads. Real-time traffic data may lead to reworked intersections and new turning lanes, but understanding cars is in some ways a stand-in for understanding people. There’s traffic as traffic and traffic as proxy, notes Brett Goldstein, an urban science fellow at the University of Chicago who served as that city’s first data officer from 2011 to 2013. “We’d be really naive, in thinking about how we make cities better,” he says, “to only consider traffic for what it is.”
Even a small subset of a city’s car data goes a long way. Consider the raft of discrete findings that have emerged from the records of New York City taxis.
Researchers at the Massachusetts Institute of Technology, led by Paolo Santi, showed that cab-sharing could reduce taxi mileage by 40 percent. Their counterparts at NYU, led by Claudio Silva, mapped activity around hubs like train stations and airports and during hurricanes.
“You start to build actual models of how people move, and where they move,” observes Silva, the head of disciplines at NYU’s Center for Science and Urban Progress (CUSP). “The uses of this data for non-traffic engineering are really substantial.”…
Many of these ideas are hypothetical, for the moment, because so-called “granular” data is so hard to come by. That’s one reason the release of New York’s taxi cab data spurred so many studies — it’s an oasis of information in a desert of undisclosed records. Corporate entreaties, like Uber’s pending data offering to Boston, don’t always meet researchers’ standards. “It’s going to be a lot of superficial data, and it’s not clear how usable it’ll be at this point,” explains Sarah Kaufman, the digital manager at NYU’s Rudin Center for Transportation….
Yet Americans seem much more alarmed by the collection of location data than other privacy breaches.
How can data utopians convince the hoi polloi to share their comings and goings? One thought: Make them secure. Mike Flowers, the founder of New York City’s Office of Data Analytics and a fellow at NYU’s CUSP, told me it might be time to consider establishing a quasi-governmental body that people would trust to make their personal data anonymous before they are channeled into government projects. (New York City’s Taxi and Limousine Commission did not do a very good job at this, which led to Gawker publishing a dozen celebrity cab rides.)
Another idea is to frame open data as a beneficial trade-off. “When people provide information, they want to realize the benefit of the information,” Goldstein says.
Users tell the routing company Waze where they are and get a smoother commute in return. Progressive Insurance offers drivers a “Snapshot” tracker. If it likes the way you drive, the company will lower your rates. It’s not hard to imagine that, in the long run, drivers will be penalized for refusing such a device…. (More).”
At Universities, a Push for Data-Driven Career Services
Natasha Singer at The New York Times: “Officials at the University of California, San Diego, had sparse information on the career success of their graduates until they set up a branded page for the university on LinkedIn a couple of years ago.
“Back then, we had records on 125,000 alumni, but we had good employment information on less than 10,000 of them,” recalled Armin Afsahi, who oversees alumni relations as the university’s associate vice chancellor for advancement. “Aside from Qualcomm, which is in our back yard, we didn’t know who employed our alumni.”
Within three months of setting up the university page, LinkedIn connections surfaced information on 92,000 alumni, Mr. Afsahi said.
….
“The old models of alumni relations don’t work,” Mr. Afsahi said. “We have to be a data-driven, intelligence-oriented organization to create the engagement and value” that students and alumni expect.
In an article on Sunday, I profiled two analytics start-ups, EverTrue and Graduway, which aim to help colleges and universities identify their best prospective donors or student mentors by scanning their graduates’ social networking activities. Each start-up taps into LinkedIn profiles of alumni — albeit in different ways — to help institutions of higher education stay up-to-date with their graduates’ contact information and careers.
Since 2013, however, LinkedIn has offered its own proprietary service, called University Pages, where schools can create hubs for alumni outreach and networking. About 25,000 institutions of higher learning around the world now have official university pages on the site…(More).”
Open Data Is Finally Making A Dent In Cities
Brooks Rainwater at Co-Exist: “As with a range of leading issues, cities are at the vanguard of this shifting environment. Through increased measurement, analysis, and engagement, open data will further solidify the centrality of cities.
In the Chicago, the voice of the mayor counts for a lot. And Mayor Emmanuel has been at the forefront in supporting and encouraging open data in the city, resulting in a strong open government community. The city has more than 600 datasets online, and has seen millions of page views on its data portal. The public benefits have accrued widely with civic initiatives like Chicagolobbyists.org, as well as with a myriad of other open data led endeavors.
Transparency is one of the great promises of open data. Petitioning the government is a fundamental tenet of democracy and many government relations’ professionals perform this task brilliantly. At the same time that transparency is good for the city, it’s good for citizens and democracy. Through the advent of Chicagolobbyists.org, anyone can now see how many lobbyists are in the city, how much they are spending, who they are talking to, and when it is happening.
Throughout the country, we are seeing data driven sites and apps like this that engage citizens, enhance services, and provide a rich understanding of government operations In Austin, a grassroots movement has formed with advocacy organization Open Austin. Through hackathons and other opportunities, citizens are getting involved, services are improving, and businesses are being built.
Data can even find your dog, reducing the number of stray animals being sheltered, with StrayMapper.com. The site has a simple map-based web portal where you can type in whether you are missing a dog or cat, when you lost them, and where. That information is then plugged into the data being collected by the city on stray animals. This project, developed by a Code for America brigade team, helps the city improve its rate of returning pets to owners.
It’s not only animals that get lost or at least can’t find the best way home. I’ve found myself in that situation too. Thanks to Ridescout, incubated in Washington, D.C., at 1776, I have been able to easily find the best way home. Through the use of open data available from both cities and the Department of Transportation, Ridescout created an app that is an intuitive mobility tool. By showing me all of the available options from transit to ridesharing to my own two feet, it frequently helps me get from place to place in the city. It looks like it wasn’t just me that found this app to be handy; Daimler recently acquired Ridescout as the auto giant continues its own expansion into the data driven mobility space.”
The Cobweb: Can the Internet be archived?
Jill Lepore in The New Yorker: “….The average life of a Web page is about a hundred days. ….Web pages don’t have to be deliberately deleted to disappear. Sites hosted by corporations tend to die with their hosts. When MySpace, GeoCities, and Friendster were reconfigured or sold, millions of accounts vanished. …
The Web dwells in a never-ending present. It is—elementally—ethereal, ephemeral, unstable, and unreliable. Sometimes when you try to visit a Web page what you see is an error message: “Page Not Found.” This is known as “link rot,” and it’s a drag, but it’s better than the alternative. More often, you see an updated Web page; most likely the original has been overwritten. (To overwrite, in computing, means to destroy old data by storing new data in their place; overwriting is an artifact of an era when computer storage was very expensive.) Or maybe the page has been moved and something else is where it used to be. This is known as “content drift,” and it’s more pernicious than an error message, because it’s impossible to tell that what you’re seeing isn’t what you went to look for: the overwriting, erasure, or moving of the original is invisible. For the law and for the courts, link rot and content drift, which are collectively known as “reference rot,” have been disastrous. In providing evidence, legal scholars, lawyers, and judges often cite Web pages in their footnotes; they expect that evidence to remain where they found it as their proof, the way that evidence on paper—in court records and books and law journals—remains where they found it, in libraries and courthouses. But a 2013 survey of law- and policy-related publications found that, at the end of six years, nearly fifty per cent of the URLs cited in those publications no longer worked. According to a 2014 study conducted at Harvard Law School, “more than 70% of the URLs within the Harvard Law Review and other journals, and 50% of the URLs within United States Supreme Court opinions, do not link to the originally cited information.” The overwriting, drifting, and rotting of the Web is no less catastrophic for engineers, scientists, and doctors. Last month, a team of digital library researchers based at Los Alamos National Laboratory reported the results of an exacting study of three and a half million scholarly articles published in science, technology, and medical journals between 1997 and 2012: one in five links provided in the notes suffers from reference rot. It’s like trying to stand on quicksand.
The footnote, a landmark in the history of civilization, took centuries to invent and to spread. It has taken mere years nearly to destroy. A footnote used to say, “Here is how I know this and where I found it.” A footnote that’s a link says, “Here is what I used to know and where I once found it, but chances are it’s not there anymore.” It doesn’t matter whether footnotes are your stock-in-trade. Everybody’s in a pinch. Citing a Web page as the source for something you know—using a URL as evidence—is ubiquitous. Many people find themselves doing it three or four times before breakfast and five times more before lunch. What happens when your evidence vanishes by dinnertime?… (More)”.
Can 311 Call Centers Improve Service Delivery? Lessons from New York and Chicago
Paper by Jane Wiseman: “This paper is the first of the IDB’s “Innovations in Public Service Delivery” series, which identifies and analyzes innovative experiences of promising practices in Latin America and the Caribbean and around the world to improve the quality and delivery of public services. It presents the 311 Programs in New York City and Chicago, leading 311 centers in the United States. “311” is the universal toll-free number that provides citizens with a single point of entry to a wide array of information and services in major cities. In the cities studied, these centers have evolved to support new models of service delivery management. This publication provides an overview of these programs, analyzing their design and implementation, results, and impacts, and identifying their success factors. The final section consolidates the lessons learned from these experiences, highlighting what policymakers and public officials should consider when developing similar solutions…Download in PDF“.
Helping the Poor in Education: The Power of a Simple Nudge
The New York Times: “There are enormous inequalities in education in the United States. A child born into a poor family has only a 9 percent chance of getting a college degree, but the odds are 54 percent for a child in a high-income family. These gaps open early, with poor children less prepared than their kindergarten classmates.
How can we close these gaps?….
Yet as these debates rage, researchers have been quietly finding small, effective ways to improve education. They have identified behavioral “nudges” that prod students and their families to take small steps that can make big differences in learning. These measures are cheap, so schools or nonprofits could use them immediately.
Let’s start with college. At every step of the way, low-income students are more likely to stumble on the path to higher education. Even the summer after high school is a perilous time, with 20 percent of those who plan to attend college not actually enrolling — a phenomenon known as “summer melt.” Bureaucratic barriers, like the labyrinthine process of applying for financial aid, explain some of the drop-off.
While they were graduate students at Harvard, two young professors designed and tested a program to help students stick to their college plans. Benjamin L. Castleman, now at the University of Virginia, and Lindsay C. Page, at the University of Pittsburgh, set up a system of automatic, personalized text messages that reminded high school students about their college deadlines. The texts included links to required forms and live counselors.
The result? Students who received the texts were more likely to enroll in college: 70 percent, compared with 63 percent of those who did not get them. Seven percentage points is a big increase in this field, similar to the gains produced by scholarships that cost thousands of dollars. Yet this program cost only $7 per student.
The same researchers also tested a texting program to keep students from dropping out of college….(More)”
What counts: Harnessing Data for America’s Communities
Book by the Federal Reserve Bank of San Francisco and the Urban Institute: “…outlines opportunities and challenges for the strategic use of data to reduce poverty, improve health, expand access to quality education, and build stronger communities. It is a response to both the explosive interest in using data to guide community initiatives, investment strategies, and policy choices, and the vexing questions that accompany data-driven approaches. The volume brings together authors from community development, public health, education, finance, and law to offer ideas for using data more meaningfully and effectively across sectors and institutions. What Counts is not focused on finding one right answer; rather, it is meant to serve as the basis for smarter conversations about data going forward.
What Counts builds on key themes of a 2012 book—Investing in What Works for America’s Communities—that was published by the Federal Reserve Bank of San Francisco and the Low Income Investment Fund. What Works calls on leaders from the public, private, and nonprofit sectors to recognize that they can achieve more by working together and by using data to gauge the context and reach of their efforts. The Federal Reserve Bank of San Francisco and the Urban Institute partnered to publish What Counts to address questions raised by What Works readers about how to best gather, analyze, and use data to understand what actually works for communities. Funding for What Counts was provided to the Urban Institute by the Robert Wood Johnson Foundation…(More).”
Read all of the articles from the book in the The Book section.
Driving Solutions To Build Smarter Cities
Uber Blogpost: “Since day one, Uber’s mission has been to improve city life by connecting people with safe, reliable, hassle-free rides through the use of technology. As we have grown, so has our ability to share information that can serve a greater good. By sharing data with municipal partners we can help cities become more liveable, resilient, and innovative.
Today, Boston joins Uber in a first-of-its-kind partnership to help expand the city’s capability to solve problems by leveraging data provided by Uber. The data will provide new insights to help manage urban growth, relieve traffic congestion, expand public transportation, and reduce greenhouse gas emissions….
Uber is committed to sharing data, compiled in a manner that protects the privacy of riders and drivers, that can help cities target solutions for their unique challenges. This initiative presents a new standard for the future development of our cities – in communities big or small we can bridge data and policy to build sophisticated solutions for a stronger society. For this effort, we will deliver anonymized trip-level data by ZIP Code Tabulation Area (ZCTA) which is the U.S. Census’ geographical representation of zip codes….
How Can This Data Help Cities?
To date, most cities have not had access to granular data describing the flows and trends of private traffic. The data provided by Uber will help policymakers and city planners develop a more detailed understanding of where people in the city need to go and how to improve traffic flows and congestion to get them there, with data-driven decisions about:
- Vision Zero-related passenger safety policies
- Traffic planning
- Congestion reduction
- Flow of residents across the City
- Impact of events, disasters and other activities on City transportation
- Identification of zoning changes and needs
- Creation or reduction of parking
- Facilitation of additional transportation solutions for marquee City initiatives
This data can be utilized to help cities achieve their transportation and planning goals without compromising personal privacy. By helping cities understand the way their residents move, we can work together to make our communities stronger. Smart Cities can benefit from smart data and we will champion municipal efforts devoted to achieving data-driven urban growth, mobility and safety for communities (More).”