Patrick Meier at iRevolution: “A unique and detailed survey funded by the Rockefeller Foundation confirms the important role that social and community bonds play vis-à-vis disaster resilience. The new study, which focuses on resilience and social capital in the wake of Hurricane Sandy, reveals how disaster-affected communities self-organized, “with reports of many people sharing access to power, food and water, and providing shelter.” This mutual aid was primarily coordinated face-to-face. This may not always be possible, however. So the “Share Economy” can also play an important role in coordinating self-help during disasters….
In a share economy, “asset owners use digital clearinghouses to capitalize the unused capacity of things they already have, and consumers rent from their peers rather than rent or buy from a company”. During disasters, these asset owners can use the same digital clearinghouses to offer what they have at no cost. For example, over 1,400 kindhearted New Yorkers offered free housing to people heavily affected by the hurricane. They did this using AirBnB, as shown in the short video above. Meanwhile, on the West Coast, the City of San Francisco has just lunched a partnership with BayShare, a sharing economy advocacy group in the Bay Area. The partnership’s goal is to “harness the power of sharing to ensure the best response to future disasters in San Francisco”
The Republic of Choosing
William H. Simon in the Boston Review: “Cass Sunstein went to Washington with the aim of putting some theory into practice. As administrator of the Office of Information and Regulatory Affairs (OIRA) during President Obama’s first term, he drew on the behavioral economics he helped develop as an academic. In his new book, Simpler, he reports on these efforts and elaborates a larger vision in which they exemplify “the future of government.”
…Simpler reports some notable achievements, but it exaggerates the practical value of the behaviorist toolkit. The Obama administration’s most important policy initiatives make only minor use of it. Despite its upbeat tone, the book implies an oddly constrained conception of the means and ends of government. It sometimes calls to mind a doctor putting on a cheerful face to say that, while there is little he can do to arrest the disease, he will try to make the patient as comfortable as possible.
…The obverse of Sunstein’s preoccupation with choice architecture is his relative indifference to other approaches to making administration less rigid. Recall that among the problems Sunstein sees with conventional regulation are, first, that it mandates conduct in situations where the regulator doesn’t know with confidence what is the right thing to do, and second, that it is insufficiently sensitive to relevant local variations in taste or circumstances.
The most common way to deal with the first problem—insufficient information—is to build learning into the process of intervention: the regulator intervenes provisionally, studies the effects of her intervention, and adapts as she learns. It is commonplace for statutes to mandate or fund demonstration or pilot projects. More importantly, statutes often demand that both top administrators and frontline workers reassess and adjust their practices continuously. This approach is the central and explicit thrust of Race to the Top’s “instructional improvement systems,” and it recurs prominently in all the statutes mentioned so far.”
Big Data Comes To Boston’s Neighborhoods
WBUR: “In the spring of 1982, social scientists James Q. Wilson and George L. Kelling published a seminal article in The Atlantic Monthly titled “Broken Windows.”
The piece focused public attention on a long-simmering theory in urban sociology: that broken windows, graffiti and other signs of neighborhood decay are correlated with — and may even help cause — some of the biggest problems in America’s cities.
Wilson and Kelling focused on the link to crime, in particular; an abandoned car, they argued, signals that illicit behavior is acceptable on a given block….Some researchers have poked holes in the theory — arguing that broken widows, known in academic circles as “physical disorder,” are more symptom than cause. But there is no disputing the idea’s influence: it’s inspired reams of research and shaped big city policing from New York to Los Angeles…
But a new study out of the Boston Area Research Initiative, a Harvard University-based collaborative of academics and city officials, suggests a new possibility: a cheap, sprawling and easily updated map of the urban condition.
Mining data from Boston’s constituent relationship management (CRM) operation — a hotline, website and mobile app for citizens to report everything from abandoned bicycles to mouse-infested apartment buildings — researchers have created an almost real-time guide to what ails the city…
But a first-of-its-kind measure of civic engagement — how likely are residents of a given block to report a pothole or broken streetlight? — yields more meaningful results.
One early finding: language barriers seem to explain scant reporting in neighborhoods with large populations of Latino and Asian renters; that’s already prompted targeted flyering that’s yielded modest improvements.
The same engagement measure points to another, more hopeful phenomenon: clusters of citizen activists show up not just in wealthy enclaves, as expected, but in low-income areas.”
Beyond Code in the Tomorrow City
Article in the Next City: “Since 2009, the San Francisco-based non-profit Code for America has embedded its budding techies in one-year fellowships with city halls around the country. The goal: To build apps that make city governments run more effectively and bolster engagement between citizens and civil servants. But even Code founder Jennifer Pahlka — who hatched the idea for her organization over beers in Flagstaff, Ariz. and will soon take a year off herself to serve as a White House chief technology officer — admits that apps alone can’t solve the world’s problems. That might explain why the group’s mission is in flux, with hard questions and new projects pushing the increasingly high-profile group into its own 2.0 moment. Journalist Nancy Scola goes inside the Code for America universe, talking to believers and skeptics alike to find out how the organization is evolving and what that means for the future of the civic tech movement and cities at large.
Open Government is an Open Conversation
Lisa Ellman and Hollie Russon Gilman at the White House Blog: “President Obama launched the first U.S. Open Government National Action Plan in September 2011, as part of the Nation’s commitment to the principles of the global Open Government Partnership. The Plan laid out twenty-six concrete steps the United States would take to promote public participation in government, increase transparency in government, and manage public resources more effectively.
A year and a half later, we have fulfilled twenty-four of the Plan’s prescribed commitments—including launching the online We the People petition platform, which has been used by more than 9.6 million people, and unleashing thousands of government data resources as part of the Administration’s Open Data Initiatives.
We are proud of this progress, but recognize that there is always more work to be done to build a more efficient, effective, and transparent government. In that spirit, as part of our ongoing commitment to the international Open Government Partnership, the Obama Administration has committed to develop a second National Action Plan on Open Government.
To accomplish this task effectively, we’ll need all-hands-on-deck. That’s why we plan to solicit and incorporate your input as we develop the National Action Plan “2.0.”…
Over the next few months, we will continue to gather your thoughts. We will leverage online platforms such as Quora, Google+, and Twitter to communicate with the public and collect feedback. We will meet with members of open government civil society organizations and other experts, to ensure all voices are brought to the table. We will solicit input from Federal agencies on lessons learned from their unique experiences, and gather information about successful initiatives that could potentially be scaled across government. And finally, we will canvass the international community for their diverse insights and innovative ideas.”
City Data: Big, Open and Linked
Working Paper by Mark S. Fox (University of Toronto): “Cities are moving towards policymaking based on data. They are publishing data using Open Data standards, linking data from disparate sources, allowing the crowd to update their data with Smart Phone Apps that use Open APIs, and applying “Big Data” Techniques to discover relationships that lead to greater efficiencies.
One Big City Data example is from New York City (Schönberger & Cukier, 2013). Building owners were illegally converting their buildings into rooming houses that contained 10 times the number people they were designed for. These buildings posed a number of problems, including fire hazards, drugs, crime, disease and pest infestations. There are over 900,000 properties in New York City and only 200 inspectors who received over 25,000 illegal conversion complaints per year. The challenge was to distinguish nuisance complaints from those worth investigating where current methods were resulting in only 13% of the inspections resulting in vacate orders.
New York’s Analytics team created a dataset that combined data from 19 agencies including buildings, preservation, police, fire, tax, and building permits. By combining data analysis with expertise gleaned from inspectors (e.g., buildings that recently received a building permit were less likely to be a problem as they were being well maintained), the team was able to develop a rating system for complaints. Based on their analysis of this data, they were able to rate complaints such that in 70% of their visits, inspectors issued vacate orders; a fivefold increase in efficiency…
This paper provides an introduction to the concepts that underlie Big City Data. It explains the concepts of Open, Unified, Linked and Grounded data that lie at the heart of the Semantic Web. It then builds on this by discussing Data Analytics, which includes Statistics, Pattern Recognition and Machine Learning. Finally we discuss Big Data as the extension of Data Analytics to the Cloud where massive amounts of computing power and storage are available for processing large data sets. We use city data to illustrate each.”
Introducing the 21st-Century City Hall
GovTech: “Here are five platforms that are helping redefine civic engagement.
Neighborland: A new way to rally residents
If you’ve ever tried drumming up support for a neighborhood project, you know firsthand how difficult the effort can be. From diverse work schedules to just plain indifference, capturing a community’s attention and rallying residents on an issue can seem impossible at times. Neighborland was created to make that task easier.
The online social engagement platform helps citizens and public officials connect on ideas and plans for a community. After creating a profile on Neighborland, users can post questions or ideas using words and pictures. The posts can be categorized by topic, and users can suggest related actions such as fundraisers and meetings….
Textizen: An easier way to give opinions
Chicago Public Schools, the nation’s third-largest school district, struggled to collect feedback from parents. To simplify the process, the district deployed Textizen, which makes sharing comments and responding to survey questions as easy as sending a text message….
Voterheads: Early warning on important issues
It’s a scenario every local government is likely familiar with: There’s a council meeting and while decisions are being made on behalf of everyone in the area, only a small percentage of the population participates in the process. But once a decision is made, citizens complain about the result….Voterheads, a free online engagement platform that alerts citizens via email when their city, county or school board is discussing a topic that they’re interested in. Using a sliding scale, users indicate their degree of opposition or support of a topic like taxes, at which point the system decides if or how quickly that person should be notified about an upcoming public meeting….
Community PlanIt: A game with real-world results
Eric Gordon, an Emerson College professor, creates games and other digital tools that energize civic participation. He runs the university’s Engagement Game Lab and develops programs to make community planning fun and interactive for citizens.
One of his creations is Community PlanIt, an online game that solicits comments from residents about their neighborhoods. City administrators analyze the feedback to make more informed choices about community development….
Open Town Hall: Letting cooler heads prevail
Democracy is a messy process. James Madison said that faction and discord are “sown in the nature of man,” and have “divided mankind into parties, inflamed them with mutual animosity and rendered them much more disposed to vex and oppress each other than to cooperate for their common good.” Winston Churchill once noted, “Democracy is the worst form of government except all those other forms that have been tried from time to time.”…Peak Democracy’s Open Town Hall moves the public meeting process online, acknowledging some 21st-century realities and offering a few other advantages too….Open Town Hall requires registration, and the topics are presented by the jurisdiction. Rather than restricting input, said Cohen, it broadens the appeal of participation and brings in many more moderate views. Open Town Hall also requires a geocoded address so that input on an issue can be evaluated based on its location. The names and locations view can be turned on or off, depending on the issue and the jurisdiction’s wishes….
3 Platforms to Watch
Placehood.org: Billed as a “virtual place to discuss real places that you want to see transformed,” Placehood connects citizens, developers and city planners. The goal is to repurpose or improve underutilized properties, while letting users comment about a place, post improvement ideas, add images and gather support.
Outline.com: This platform visualizes a public policy’s impact on the state or local economy by simulation. Outline lets citizens perform what-if analyses on budgets and policies and provide feedback to the government. The simulator is being piloted in Massachusetts, and the company hopes to grow the number of users this summer.
PlaceSpeak: Launched in Canada, the online community consultation website connects citizens with local issues. Users’ addresses are verified, allowing the government or organization to specify areas where it would like to get feedback from or generate ideas about.”
Siri’s Creators Demonstrate an Assistant That Takes the Initiative
Rachel Metz in MIT Technology Review: “In a small, dark, room off a long hallway within a sprawling complex of buildings in Silicon Valley, an array of massive flat-panel displays and video cameras track Grit Denker’s every move. Denker, a senior computer scientist at the nonprofit R&D institute SRI, is showing off Bright, an intelligent assistant that could someday know what information you need before you even ask.
Initially, Bright is meant to cut down on the cognitive overload faced by workers in high-stress, data-intensive jobs like emergency response and network security. Bright may, for instance, aid network administrators in trying to stop the spread of a fast-moving virus by quickly providing crucial infection information, or help 911 operators send the right kind of assistance to the scene of an accident. But like many other technologies developed at SRI, such as the digital personal assistant Siri (now owned by Apple), Bright could eventually trickle down to laptops and smartphones. It might take the form of software that automatically brings up listings for your favorite shows when it thinks you’re about to sit down and watch TV, or searches the Web for information relevant to your latest research project without requiring you to lift a finger….
Denker describes Bright as a “cognitive desktop” and “a desktop that really understands what you’re doing, and not just for you, but also in a collaborative setting for people….There’s a long way to go, however. The system is currently focused on “cognitive indexing”—the mechanism that ties various clues together and then tries to predict what is important.”
Citizen Science Profile: SeaSketch
Blog entry from the Commons Lab within the Science and Technology Innovation Program of the Woodrow Wilson International Center for Scholars: “As part of the Commons Lab’s ongoing initiative to highlight the intersection of emerging technologies and citizen science, we present a profile of SeaSketch, a marine management software that makes complex spatial planning tools accessible to everyone. This was prepared with the gracious assistance of Will McClintock, director of the McClintock Lab.
The SeaSketch initiative highlights key components of successful citizen science projects. The end product is a result of an iterative process where the developers applied previous successes and learned from mistakes. The tool was designed to allow people without technical training to participate, expanding access to stakeholders. MarineMap had a quantifiable impact on California marine protected areas, increasing their size from 1 percent to 16 percent of the coastline. The subsequent version, SeaSketch, is uniquely suited to scale out worldwide, addressing coastal and land management challenges. By emphasizing iterative development, non-expert accessibility and scalability, SeaSketch offers a model of successful citizen science….
SeaSketch succeeded as a citizen science initiative by focusing on three project priorities:
- Iterative Development: The current version of SeaSketch’s PGIS software is the result of seven years of trial and error. Doris and MarineMap helped the project team learn what worked and adjust accordingly. The final result would have been impossible without a sustained commitment to the project and regular product assessments.
- Non-Expert Accessibility: GIS software is traditionally limited to those with technical expertise. SeaSketch was developed anticipating that stakeholders without GIS training would use the software. New features allow users to contribute spatial surveys, sharing their knowledge of the area to better inform planning. This ease of use means the project is outward facing: More people can participate, meaning the analyses better reflect community priorities.
- Scalability: Although MarineMap was built specifically to guide the MLPA process, the concept is highly flexible. SeaSketch is being used to support oceanic management issues worldwide, including in areas of international jurisdiction. The software can support planning with legal implications as well as cooperative agreements. SeaSketch’s project team believes it can also be used for freshwater and terrestrial management issues.”
Gamification: A Short History
Ty McCormick in Foreign Policy: “If you’re checking in on Foursquare or ramping up the “strength” of your LinkedIn profile, you’ve just been gamified — whether or not you know it. “Gamification,” today’s hottest business buzzword, is gaining traction everywhere from corporate boardrooms to jihadi chat forums, and its proponents say it can revolutionize just about anything, from education to cancer treatment to ending poverty. While the global market for gamification is expected to explode from $242 million in 2012 to $2.8 billion in 2016, according to market analysis firm M2 Research, there is a growing chorus of critics who think it’s little more than a marketing gimmick. So is the application of game mechanics to everyday life more than just a passing fad? You decide.
1910
Kellogg’s cereals offers its first “premium,” the Funny Jungleland Moving-Pictures book, free with every two boxes. Two years later, Cracker Jack starts putting prizes, from stickers to baseball cards, in its boxes of caramel-coated corn snacks. “A prize in every box” is an instant hit; over the next 100 years, Cracker Jack gives away more than 23 billion in-package treasures. By the 1950s, the concept of gamification is yet to be born, but its primary building block — fun — is motivating billions of consumers around the world.
1959
Duke University sociologist Donald F. Roy publishes “Banana Time,” an ethnographic study of garment workers in Chicago. Roy chronicles how workers use “fun” and “fooling” on the factory room floor — including a daily ritual game in which workers steal a banana — to stave off the “beast of monotony.” The notion that fun can enhance job satisfaction and productivity inspires reams of research on games in the workplace….”