Article in the Next City: “Since 2009, the San Francisco-based non-profit Code for America has embedded its budding techies in one-year fellowships with city halls around the country. The goal: To build apps that make city governments run more effectively and bolster engagement between citizens and civil servants. But even Code founder Jennifer Pahlka — who hatched the idea for her organization over beers in Flagstaff, Ariz. and will soon take a year off herself to serve as a White House chief technology officer — admits that apps alone can’t solve the world’s problems. That might explain why the group’s mission is in flux, with hard questions and new projects pushing the increasingly high-profile group into its own 2.0 moment. Journalist Nancy Scola goes inside the Code for America universe, talking to believers and skeptics alike to find out how the organization is evolving and what that means for the future of the civic tech movement and cities at large.
Open Government is an Open Conversation
Lisa Ellman and Hollie Russon Gilman at the White House Blog: “President Obama launched the first U.S. Open Government National Action Plan in September 2011, as part of the Nation’s commitment to the principles of the global Open Government Partnership. The Plan laid out twenty-six concrete steps the United States would take to promote public participation in government, increase transparency in government, and manage public resources more effectively.
A year and a half later, we have fulfilled twenty-four of the Plan’s prescribed commitments—including launching the online We the People petition platform, which has been used by more than 9.6 million people, and unleashing thousands of government data resources as part of the Administration’s Open Data Initiatives.
We are proud of this progress, but recognize that there is always more work to be done to build a more efficient, effective, and transparent government. In that spirit, as part of our ongoing commitment to the international Open Government Partnership, the Obama Administration has committed to develop a second National Action Plan on Open Government.
To accomplish this task effectively, we’ll need all-hands-on-deck. That’s why we plan to solicit and incorporate your input as we develop the National Action Plan “2.0.”…
Over the next few months, we will continue to gather your thoughts. We will leverage online platforms such as Quora, Google+, and Twitter to communicate with the public and collect feedback. We will meet with members of open government civil society organizations and other experts, to ensure all voices are brought to the table. We will solicit input from Federal agencies on lessons learned from their unique experiences, and gather information about successful initiatives that could potentially be scaled across government. And finally, we will canvass the international community for their diverse insights and innovative ideas.”
City Data: Big, Open and Linked
Working Paper by Mark S. Fox (University of Toronto): “Cities are moving towards policymaking based on data. They are publishing data using Open Data standards, linking data from disparate sources, allowing the crowd to update their data with Smart Phone Apps that use Open APIs, and applying “Big Data” Techniques to discover relationships that lead to greater efficiencies.
One Big City Data example is from New York City (Schönberger & Cukier, 2013). Building owners were illegally converting their buildings into rooming houses that contained 10 times the number people they were designed for. These buildings posed a number of problems, including fire hazards, drugs, crime, disease and pest infestations. There are over 900,000 properties in New York City and only 200 inspectors who received over 25,000 illegal conversion complaints per year. The challenge was to distinguish nuisance complaints from those worth investigating where current methods were resulting in only 13% of the inspections resulting in vacate orders.
New York’s Analytics team created a dataset that combined data from 19 agencies including buildings, preservation, police, fire, tax, and building permits. By combining data analysis with expertise gleaned from inspectors (e.g., buildings that recently received a building permit were less likely to be a problem as they were being well maintained), the team was able to develop a rating system for complaints. Based on their analysis of this data, they were able to rate complaints such that in 70% of their visits, inspectors issued vacate orders; a fivefold increase in efficiency…
This paper provides an introduction to the concepts that underlie Big City Data. It explains the concepts of Open, Unified, Linked and Grounded data that lie at the heart of the Semantic Web. It then builds on this by discussing Data Analytics, which includes Statistics, Pattern Recognition and Machine Learning. Finally we discuss Big Data as the extension of Data Analytics to the Cloud where massive amounts of computing power and storage are available for processing large data sets. We use city data to illustrate each.”
Introducing the 21st-Century City Hall
GovTech: “Here are five platforms that are helping redefine civic engagement.
Neighborland: A new way to rally residents
If you’ve ever tried drumming up support for a neighborhood project, you know firsthand how difficult the effort can be. From diverse work schedules to just plain indifference, capturing a community’s attention and rallying residents on an issue can seem impossible at times. Neighborland was created to make that task easier.
The online social engagement platform helps citizens and public officials connect on ideas and plans for a community. After creating a profile on Neighborland, users can post questions or ideas using words and pictures. The posts can be categorized by topic, and users can suggest related actions such as fundraisers and meetings….
Textizen: An easier way to give opinions
Chicago Public Schools, the nation’s third-largest school district, struggled to collect feedback from parents. To simplify the process, the district deployed Textizen, which makes sharing comments and responding to survey questions as easy as sending a text message….
Voterheads: Early warning on important issues
It’s a scenario every local government is likely familiar with: There’s a council meeting and while decisions are being made on behalf of everyone in the area, only a small percentage of the population participates in the process. But once a decision is made, citizens complain about the result….Voterheads, a free online engagement platform that alerts citizens via email when their city, county or school board is discussing a topic that they’re interested in. Using a sliding scale, users indicate their degree of opposition or support of a topic like taxes, at which point the system decides if or how quickly that person should be notified about an upcoming public meeting….
Community PlanIt: A game with real-world results
Eric Gordon, an Emerson College professor, creates games and other digital tools that energize civic participation. He runs the university’s Engagement Game Lab and develops programs to make community planning fun and interactive for citizens.
One of his creations is Community PlanIt, an online game that solicits comments from residents about their neighborhoods. City administrators analyze the feedback to make more informed choices about community development….
Open Town Hall: Letting cooler heads prevail
Democracy is a messy process. James Madison said that faction and discord are “sown in the nature of man,” and have “divided mankind into parties, inflamed them with mutual animosity and rendered them much more disposed to vex and oppress each other than to cooperate for their common good.” Winston Churchill once noted, “Democracy is the worst form of government except all those other forms that have been tried from time to time.”…Peak Democracy’s Open Town Hall moves the public meeting process online, acknowledging some 21st-century realities and offering a few other advantages too….Open Town Hall requires registration, and the topics are presented by the jurisdiction. Rather than restricting input, said Cohen, it broadens the appeal of participation and brings in many more moderate views. Open Town Hall also requires a geocoded address so that input on an issue can be evaluated based on its location. The names and locations view can be turned on or off, depending on the issue and the jurisdiction’s wishes….
3 Platforms to Watch
Placehood.org: Billed as a “virtual place to discuss real places that you want to see transformed,” Placehood connects citizens, developers and city planners. The goal is to repurpose or improve underutilized properties, while letting users comment about a place, post improvement ideas, add images and gather support.
Outline.com: This platform visualizes a public policy’s impact on the state or local economy by simulation. Outline lets citizens perform what-if analyses on budgets and policies and provide feedback to the government. The simulator is being piloted in Massachusetts, and the company hopes to grow the number of users this summer.
PlaceSpeak: Launched in Canada, the online community consultation website connects citizens with local issues. Users’ addresses are verified, allowing the government or organization to specify areas where it would like to get feedback from or generate ideas about.”
Siri’s Creators Demonstrate an Assistant That Takes the Initiative
Rachel Metz in MIT Technology Review: “In a small, dark, room off a long hallway within a sprawling complex of buildings in Silicon Valley, an array of massive flat-panel displays and video cameras track Grit Denker’s every move. Denker, a senior computer scientist at the nonprofit R&D institute SRI, is showing off Bright, an intelligent assistant that could someday know what information you need before you even ask.
Initially, Bright is meant to cut down on the cognitive overload faced by workers in high-stress, data-intensive jobs like emergency response and network security. Bright may, for instance, aid network administrators in trying to stop the spread of a fast-moving virus by quickly providing crucial infection information, or help 911 operators send the right kind of assistance to the scene of an accident. But like many other technologies developed at SRI, such as the digital personal assistant Siri (now owned by Apple), Bright could eventually trickle down to laptops and smartphones. It might take the form of software that automatically brings up listings for your favorite shows when it thinks you’re about to sit down and watch TV, or searches the Web for information relevant to your latest research project without requiring you to lift a finger….
Denker describes Bright as a “cognitive desktop” and “a desktop that really understands what you’re doing, and not just for you, but also in a collaborative setting for people….There’s a long way to go, however. The system is currently focused on “cognitive indexing”—the mechanism that ties various clues together and then tries to predict what is important.”
Citizen Science Profile: SeaSketch
Blog entry from the Commons Lab within the Science and Technology Innovation Program of the Woodrow Wilson International Center for Scholars: “As part of the Commons Lab’s ongoing initiative to highlight the intersection of emerging technologies and citizen science, we present a profile of SeaSketch, a marine management software that makes complex spatial planning tools accessible to everyone. This was prepared with the gracious assistance of Will McClintock, director of the McClintock Lab.
The SeaSketch initiative highlights key components of successful citizen science projects. The end product is a result of an iterative process where the developers applied previous successes and learned from mistakes. The tool was designed to allow people without technical training to participate, expanding access to stakeholders. MarineMap had a quantifiable impact on California marine protected areas, increasing their size from 1 percent to 16 percent of the coastline. The subsequent version, SeaSketch, is uniquely suited to scale out worldwide, addressing coastal and land management challenges. By emphasizing iterative development, non-expert accessibility and scalability, SeaSketch offers a model of successful citizen science….
SeaSketch succeeded as a citizen science initiative by focusing on three project priorities:
- Iterative Development: The current version of SeaSketch’s PGIS software is the result of seven years of trial and error. Doris and MarineMap helped the project team learn what worked and adjust accordingly. The final result would have been impossible without a sustained commitment to the project and regular product assessments.
- Non-Expert Accessibility: GIS software is traditionally limited to those with technical expertise. SeaSketch was developed anticipating that stakeholders without GIS training would use the software. New features allow users to contribute spatial surveys, sharing their knowledge of the area to better inform planning. This ease of use means the project is outward facing: More people can participate, meaning the analyses better reflect community priorities.
- Scalability: Although MarineMap was built specifically to guide the MLPA process, the concept is highly flexible. SeaSketch is being used to support oceanic management issues worldwide, including in areas of international jurisdiction. The software can support planning with legal implications as well as cooperative agreements. SeaSketch’s project team believes it can also be used for freshwater and terrestrial management issues.”
Gamification: A Short History
Ty McCormick in Foreign Policy: “If you’re checking in on Foursquare or ramping up the “strength” of your LinkedIn profile, you’ve just been gamified — whether or not you know it. “Gamification,” today’s hottest business buzzword, is gaining traction everywhere from corporate boardrooms to jihadi chat forums, and its proponents say it can revolutionize just about anything, from education to cancer treatment to ending poverty. While the global market for gamification is expected to explode from $242 million in 2012 to $2.8 billion in 2016, according to market analysis firm M2 Research, there is a growing chorus of critics who think it’s little more than a marketing gimmick. So is the application of game mechanics to everyday life more than just a passing fad? You decide.
1910
Kellogg’s cereals offers its first “premium,” the Funny Jungleland Moving-Pictures book, free with every two boxes. Two years later, Cracker Jack starts putting prizes, from stickers to baseball cards, in its boxes of caramel-coated corn snacks. “A prize in every box” is an instant hit; over the next 100 years, Cracker Jack gives away more than 23 billion in-package treasures. By the 1950s, the concept of gamification is yet to be born, but its primary building block — fun — is motivating billions of consumers around the world.
1959
Duke University sociologist Donald F. Roy publishes “Banana Time,” an ethnographic study of garment workers in Chicago. Roy chronicles how workers use “fun” and “fooling” on the factory room floor — including a daily ritual game in which workers steal a banana — to stave off the “beast of monotony.” The notion that fun can enhance job satisfaction and productivity inspires reams of research on games in the workplace….”
How Open Data Can Fight Climate Change
New blog post by Joel Gurin, Founder and Editor, OpenDataNow.com: When people point to the value of Open Data from government, they often cite the importance of weather data from NOAA, the National Oceanic and Atmospheric Administration. That data has given us the Weather Channel, more accurate forecasts, and a number of weather-based companies. But the most impressive – and one of the best advertisements for government Open Data – may well be The Climate Corporation, headquartered in San Francisco.
Founded in 2006 under the name WeatherBill, The Climate Corporation was started to sell a better kind of weather insurance. But it’s grown into a company that could help farmers around the world plan around climate change, increase their crop yields, and become part of a new green revolution.
The company’s work is especially relevant in light of President Obama’s speech yesterday on new plans to fight climate change. We know that whatever we do to reduce carbon emissions now, we’ll still need to deal with changes that are already irreversible. The Climate Corporation’s work can be part of that solution…
The company has developed a new service, Climate.com, that is free to policyholders and available to others for a fee….
Their work may become part of a global Green Revolution 2.0. The U.S. Government’s satellite data doesn’t stop at the border: It covers the entire planet. The Climate Corporation is now looking for ways to apply its work internationally, probably starting with Australia, which has relevant data of its own.
Start with insurance sales, end up by changing the world. The power of Open Data has never been clearer.”
Quantifying Our Cities, Ourselves
David Sasaki in Next City: “Over the past few years a merry band of geeks from around the world has given rise to the movement of the quantified self. The mission, as the geeks explain it, is “self knowledge through numbers.” Vanity Fair sarcastically calls them “weirder, hive minder weight watchers.”
The basic premise of the quantified self is perhaps best summed up by a popular slogan from business consultant Peter Drucker: “What gets measured gets managed.” If we aspire to run faster, then we must use a stopwatch to time our pace. If we want to lose weight, then we must buy a scale to measure our progress until we reach our goal. Modern self-trackers have the advantages of apps that make it possible to quantitatively analyze sleep, moods, finances, vital signs and even amino acids, all without consulting a single other person….
What if we were to apply the model of the quantified self to the development of our cities? It’s a question that appears to be gaining steam. Esther Dyson, an influential angel investor and technology analyst, has observed the emergence of a suite of applications that enable citizens and governments to monitor the “health” of their communities.
Civic Insight, for example, has partnered with New Orleans to enable citizens to monitor what the local government is doing to address blight. On Monday, the project was announced as one of eight winners of the 2013 Knight News Challenge, which means that the software will be expanding for use in other cities. Yelp has partnered with New York and San Francisco to make restaurant inspection data available on restaurant profile pages. (Boston, Philadelphia and Chicago have already committed to making their restaurant inspection data available using the same standard.) The Daily Brief allows residents of Baltimore, Bloomington and Boston to monitor all the 311 service requests made by citizens each day.”
Sensing and Shaping Emerging Conflicts
A new Report of a Joint Workshop of the National Academy of Engineering and the United States Institute of Peace: Roundtable on Technology, Science, and Peacebuilding: “Technology has revolutionized many aspects of modern life, from how businesses operate, to how people get information, to how countries wage war. Certain technologies in particular, including not only cell phones and the Internet but also satellites, drones, and sensors of various kinds, are transforming the work of mitigating conflict and building peaceful societies. Rapid increases in the capabilities and availability of digital technologies have put powerful communications devices in the hands of most of the world’s population.
These technologies enable one-to-one and one-to-many flows of information, connecting people in conflict settings to individuals and groups outside those settings and, conversely, linking humanitarian organizations to people threatened by violence. Communications within groups have also intensified and diversified as the group members use new technologies to exchange text, images, video, and audio. Monitoring and analysis of the flow and content of this information can yield insights into how violence can be prevented or mitigated. In this way technologies and the resulting information can be used to detect and analyze, or sense, impending conflict or developments in ongoing conflict.”