Open government data emerging, trust in government declining


Monika Ermert in Internet Policy Review: “The use of open government data has declined since last year, a new study by the Initiative D21 and the Institute for Public Information Management (ipima) reported at a press conference in Berlin today. According to the fourth edition of the eGovernment Monitor, the number of users of eGovernment services in Sweden in 2013 was 53 percent, compared to 70 percent in 2012. On average, the decline was as high as 8 percent in those countries that were monitored. Numerous data breach scandals and the revelations about pervasive surveillance were obvious reasons for the heightened caution, the researchers wrote in their summary.
For the eGovernment Monitor, groups of 1000 users respectively in Austria, Germany, Sweden, Switzerland, the UK and the US were questioned on their experiences with eGovernment open data – from the more practical online tax declaration to the still rather nascent online participatory possibilities.
With the exception of Austria, all countries according to the survey lost e-Government users. Apart from Sweden, the US (down 24 from 39) and the UK (down to 34 from 45) lost most eGovernment users. While in 2012 eGovernment use was still growing in numbers in all countries, this year’s results were alarming, Robert Wieland CEO of TNS Infratest and Vice-president of D21, an industry driven initiative for the information society and IT services, said. “We see a loss of trust in the security of eGovernance services,” he said, calling to government and administration to act upon it….
Quite obviously, users of eGovernment services ask for much higher standards, with, for example, 67 percent of German users questioning the security of data transmission to eGovernment services sites. The risk that data transferred to eGovernment sites might be stolen was said to be a big problem by 65 percent of UK (up from a mere 6 percent in 2012) and US users (up from 11 percent).
Also satisfaction with the standards of government services online in general is on the decline, according to the eGovernment Monitor-study. Users complain a lot about meagre usability, lack of seamlessness and transparency of the services. Where a service has been focussed and worked on by governments, usage numbers have grown despite the more bleak general trend, as the numbers for the German tax declaration show (plus 2 percent). The usability issues, and perhaps also the issue of security of transmission, can probably be addressed more easily than the trust problem.”

DataViva: a Big Data Engine for the Brazilian Economy


Piece by André Victor dos Santos Barrence and Cesar A. Hidalgo: “The current Internet paradigm in which one can search about anything and retrieve information is absolutely empowering. We can browse files, websites and indexes and effortlessly reach good amount of information. Google, for instance, was explicitly built on a library analogy available to everyone. However, it is a world where information that should be easily accessible is still hidden in unfriendly databases, and that the best-case scenario is finding few snippets of information embedded within the paragraphs of a report. But is this the way it should be? Or is this just the world we are presently stuck with?
The last decade has been particularly marked by an increasing hype on big data and analytics, mainly fueled by those who are interested in writing narratives on the topic but not necessarily coding about it, even when data itself is not the problem.
Let’s take the case of governments. Governments have plenty of data and in many cases it is actually public (at least in principle). Governments “know” how many people work in every occupation, in every industry and in every location; they know their salaries, previous employers and education history. From a pure data perspective all that is embedded in tax, social security records or annual registrations. From a more pragmatic perspective, it is still inaccessible and hidden even when it is legally open the public. We live in a world where the data is there, but where the statistics and information are not.
The state government of Minas Gerais in Brazil (3rd economy the country, territory larger than France and 20 millions inhabitants) made an important step in that direction by releasing DataViva.info, a platform that opens data for exports and occupations for the entire formal sector of the Brazilian economy through more than 700 million interactive visualizations. Instead of poorly designed tables and interfaces, it guides users to answer questions or freely discover locations, industries and occupations in Brazil that are of interest to them. DataViva allows users to explore simple questions such as the evolution of exports in the last decade for each of the 5,567 municipalities in the country, or highly specific queries, for instance, the average salaries paid to computer scientists working in the software development industry in Belo Horizonte, the state capital of Minas.
DataViva’s visualizations are built on the idea that the industrial and economic activity development of locations is highly path dependent. This means that locations are more likely to be successful at developing industries and activities that are related to the ones already existing, since it indicates the existence of labor inputs, and other capabilities, that are specific and that can often be redeployed to a few related industries and activities. Thus, it informs the processes by which opportunities can be explored and prospective pathways for greater prosperity.
The idea that information is key for the functioning of economies is at least as old as Friedrich Hayek’s seminal paper The Use of Knowledge in Society from 1945. According to Hayek, prices help coordinate economic activities by providing information about the wants and needs of goods and services. Yet, the price information can only serve as a signal as long as people know those prices. Maybe the salaries for engineers in the municipality of Betim (Minas Gerais) are excellent and indicate a strong need for them? But who would have known how many engineers are there in Betim and what are their average salaries?
But the remaining question is: why is Minas Gerais making all of this public data easily available? More than resorting to the contemporary argument of open government Minas understands this is extremely valuable information for investors searching for business opportunities, entrepreneurs pursuing new ventures or workers looking for better career prospects. Lastly, the ultimate goal of DataViva is to provide a common ground for open discussions, moving away from the information deprived idea of central planning and into a future where collaborative planning might become the norm. It is a highly creative attempt to renew public governance for the 21st century.
Despite being a relatively unknown state outside of Brazil, by releasing a platform as DataViva, Minas is providing a strong signal about where in world governments are really pushing forward innovation rather than simply admiring and copying solutions that used to come from trendsetters in the developed world. It seems like real innovation isn’t necessarily taking place in Washington, Paris or London anymore.”
 

Towards a 21st Century Parliament


Speech by the Speaker of the House of Commons, the Rt Hon John Bercow MP: “…Despite this, there is an enormous challenge out there not only for the House of Commons and Parliament as a whole but for all legislatures in the 21st century. That challenge is how we reconcile traditional concepts and institutions of representative democracy with the technological revolution which we have witnessed over the past decade or two which has created both a demand for and an opportunity to establish a digital democracy. Quietly, over past decades, a radically different world has emerged which in time will make the industrial revolution seem minor.
There has been much research conducted in to this at the academic level and in individual initiatives and publications, not least those with which the Hansard Society has had the wisdom to become involved. But it is hard to see exactly where we are and hard to understand the notion of ‘trust’ in this brave new world, uncertain as it is. Indeed, there has not been one single overarching strategy for how we might move from where we are now to what a parliament in a digital democracy may look like, nor is there one role model from whom we can all take inspiration. That said, Estonia, where a quarter of the votes cast at its last national election in 2011 and perhaps half of those which will be recorded at its 2015 elections, were delivered online is something of a market leader in this regard and well worth investigation.
I am convinced that we need an innovation of our own to create such a map and a compass and to invite outside expertise in to assist us in this endeavour.
That is why I am announcing today the creation of a Speaker’s Commission on Digital Democracy, the core membership of which will be assembled in the next few weeks, supplemented by a circle of around 30 expert Commissioners and reinforced I hope by up to 60 million members of the public. This exercise will start in early 2014 and report in early 2015, a special year for Parliament as it will be the 750th anniversary of the de Montfort Parliament along with the 800th anniversary of the Magna Carta, the document that set the scene for the 1265 Parliament to come later.
Digital democracy will have some universal features but others which vary nation by nation. It is yet another change which pushes against formality and for flexibility. Its elements might include online voting, e-dialogue between representatives and those represented, increased interconnectedness between the functions of representation, scrutiny and legislation, multiple concepts of what is a constituency, flexibility about what is debated when and how, and a much more intense pace for invention and adaptation. What we are talking about here is nothing less than a Parliament version 2.0….”

Kick the data secrecy habit and everyone wins


New Scientist:Freely available information has the power to make and save money and enhance our daily life, says Nigel Shadbolt of the Open Data Institute…
What kind of things do these start-ups do?
Our first success was with data analytics company Mastadon C, which used public information to look at doctors’ prescribing habits for cholesterol-lowering drugs. They found that by switching from brand names to generic drugs, doctors could save the NHS more than £200 million a year.
Have you looked at other public resources?
Another start-up, Placr, is unifying timetables and live departure and disruption information for UK bus, rail, underground, ferry and tram services. It uses feeds from many organisations to provide an app for travellers and services for local authorities. A recent review in London – where Transport for London has made lots of its data open – showed that millions of journeys are being altered to avoid disruptions on the basis of this information. Time savings alone add up to £58 million a year.
Is there a danger of creating more big companies that will turn into monopolies?
We want companies that use open data to make money, and they will try to defend their patches. But if we leave the data open, others can exploit it too. Nobody can own or monopolise the data. I think we can make more money and create more benefit by making data open, and I’m sure we will even dislodge a few monopolies along the way.”

Why We Engage: How Theories of Human Behavior Contribute to Our Understanding of Civic Engagement in a Digital Era


New paper by Gordon, Eric and Baldwin-Philippi, Jessica and Balestra, Martina: “…Just as the rapidly evolving landscape of connectivity and communications technology is transforming the individual’s experience of the social sphere, what it means to participate in civic life is also changing, both in how people do it and how it is measured. Civic engagement includes all the ways in which individuals attend to the concerns of public life, how one learns about and participates in all of the issues and contexts beyond one’s immediate private or intimate sphere. New technologies and corresponding social practices, from social media to mobile reporting, are providing different ways to record, share, and amplify that attentiveness. Media objects or tools that impact civic life can be understood within two broad types: those designed specifically with the purpose of community engagement in mind (for instance, a digital game for local planning or an app to give feedback to city council) or generic tools that are subsequently appropriated for engaging a community (such as Twitter or Facebook’s role in the Arab Spring or London riots). Moreover, these tools can mediate any number of relationships between or among citizens, local organizations, or government institutions. Digitally mediated civic engagement runs the gamut of phenomena from organizing physical protests using social media (e.g., Occupy), to using digital tools to hack institutions (e.g., Anonymous), to using city-produced mobile applications to access and coproduce government services, to using digital platforms for deliberating. Rather than try to identify what civic media tools look like in the midst of such an array of possibilities (by focusing on in depth examples or case studies), going forward we will instead focus on how digital tools expand the context of civic life and motivations for engagement, and what participating in civic life looks like in a digital era.
We present this literature review as a means of exploring the intersection of theories of human behavior with the motivations for and benefits of engaging in civic life. We bring together literature from behavioral economics, sociology, psychology and communication studies to reveal how civic actors, institutions, and decision-making processes have been traditionally understood, and how emerging media tools and practices are forcing their reconsideration.

Privacy in the 21st Century: From the “Dark Ages” to “Enlightenment”?


Paper by P. Kitsos and A. Yannoukakou in the International Journal of E-Politics (IJEP): “The events of 9/11 along with the bombarding in Madrid and London forced governments to resort to new structures of privacy safeguarding and electronic surveillance under the common denominator of terrorism and transnational crime fighting. Legislation as US PATRIOT Act and EU Data Retention Directive altered fundamentally the collection, processing and sharing methods of personal data, while it granted increased powers to police and law enforcement authorities concerning their jurisdiction in obtaining and processing personal information to an excessive degree. As an aftermath of the resulted opacity and the public outcry, a shift is recorded during the last years towards a more open governance by the implementation of open data and cloud computing practices in order to enhance transparency and accountability from the side of governments, restore the trust between the State and the citizens, and amplify the citizens’ participation to the decision-making procedures. However, privacy and personal data protection are major issues in all occasions and, thus, must be safeguarded without sacrificing national security and public interest on one hand, but without crossing the thin line between protection and infringement on the other. Where this delicate balance stands, is the focal point of this paper trying to demonstrate that it is better to be cautious with open practices than hostage of clandestine practices.”

Selected Readings on Crowdsourcing Opinions and Ideas


The Living Library’s Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works on the topic of crowdsourcing was originally published in 2013.

As technological advances give individuals greater ability to share their opinions and ideas with the world, citizens are increasingly expecting government to consult with them and factor their input into the policy-making process. Moving away from the representative democracy system created in a less connected time, e-petitions; participatory budgeting (PB), a collaborative, community-based system for budget allocation; open innovation initiatives; and Liquid Democracy, a hybrid of direct and indirect democracy, are allowing citizens to make their voices heard between trips to the ballot box.

Selected Reading List (in alphabetical order)

Annotated Selected Reading List (in alphabetical order)

Bergmann, Eirikur. “Reconstituting Iceland – Constitutional Reform Caught in a New Critical Order in the Wake of Crisis.” in Academia.edu, (presented at the Political Legitimacy and the Paradox of Regulation, Leiden University, 2013). http://bit.ly/1aaTVYP.
  •  This paper explores the tumultuous history of Iceland’s “Crowdsourced Constitution.” The since-abandoned document was built upon three principles: distribution of power, transparency and responsibility.
  •  Even prior to the draft being dismantled through political processes, Bergmann argues that an overenthusiastic public viewed the constitution as a stronger example of citizen participation than it really was: “Perhaps with the delusion of distance the international media was branding the production as the world’s first ‘crowdsourced’ constitution, drafted by the interested public in clear view for the world to follow…This was however never a realistic description of the drafting. Despite this extraordinary open access, the Council was not able to systematically plough through all the extensive input as [it] only had four months to complete the task.”
  • Bergmann’s paper illustrates the transition Iceland’s constitution has undertaken in recent years: moving form a paradigmatic example of crowdsourcing opinions to a demonstration of the challenges inherent in bringing more voices into a realm dominated by bureaucracy and political concerns.
Gassmann, Oliver, Ellen Enkel, and Henry Chesbrough. “The Future of Open Innovation.” R&D Management 40, no. 3 (2010): 213– 221. http://bit.ly/1bk4YeN.
  • In this paper – an introduction to a special issue on the topic – Gassmann, Enkel and Chesbrough discuss the evolving trends in open innovation. They define the concept, referencing previous work by Chesbrough et al., as “…the purposive inflows and outflows of knowledge to accelerate internal innovation, and expand the markets for external use of innovation, respectively.”
  • In addition to examining the existing literature for the field, the authors identify nine trends that they believe will define the future of open innovation for businesses, many of which can also be applied to governing insitutions:
    • Industry penetration: from pioneers to mainstream
    • R&D intensity: from high to low tech
    • Size: from large firms to SMEs
    • Processes: from stage gate to probe-and-learn
    • Structure: from standalone to alliances
    • Universities: from ivory towers to knowledge brokers  Processes: from amateurs to professionals
    • Content: from products to services
    • Intellectual property: from protection to a tradable good
Gilman, Hollie Russon. “The Participatory Turn: Participatory Budgeting Comes to America.” Harvard University, 2012. https://bit.ly/2BhaeVv.
  •  In this dissertation, Gilman argues that participatory budgeting (PB) produces better outcomes than the status quo budget process in New York, while also transforming how those who participate understand themselves as citizens, constituents, Council members, civil society leaders and community stakeholders.
  • The dissertation also highlights challenges to participation drawing from experience and lessons learned from PB’s inception in Porto Alege, Brazil in 1989. While recognizing a diversity of challenges, Gilman ultimately argues that, “PB provides a viable and informative democratic innovation for strengthening civic engagement within the United States that can be streamlined and adopted to scale.”
Kasdan, Alexa, and Cattell, Lindsay. “New Report on NYC Participatory Budgeting.” Practical Visionaries. Accessed October 21, 2013. https://bit.ly/2Ek8bTu.
  • This research and evaluation report is the result of surveys, in-depth interviews and observations collected at key points during the 2011 participatory budgeting (PB) process in New York City, in which “[o]ver 2,000 community members were the ones to propose capital project ideas in neighborhood assemblies and town hall meetings.”
  • The PBNYC project progressed through six main steps:
    •  First Round of Neighborhood Assemblies
    • Delegate Orientations
    • Delegate Meetings
    • Second Round of Neighborhood Assemblies
    • Voting
    • Evaluation, Implementation & Monitoring
  •  The authors also discuss the varied roles and responsibilities for the divers stakeholders involved in the process:
    • Community Stakeholders
    • Budget Delegates
    • District Committees
    • City-wide Steering Committee  Council Member Offices
Masser, Kai. “Participatory Budgeting as Its Critics See It.” Burgerhaushalt, April 30, 2013. http://bit.ly/1dppSxW.
  • This report is a critique of the participatory budgeting (PB) process, focusing on lessons learned from the outcomes of a pilot initiative in Germany.
  • The reports focuses on three main criticisms leveled against PB:
    • Participatory Budgeting can be a time consuming process that is barely comprehensive to the people it seeks to engage, as a result there is need for information about the budget, and a strong willingness to participate in preparing it.
    • Differences in the social structure of the participants inevitably affect the outcome – the process must be designed to avoid low participation or over-representation of one group.
    • PB cannot be sustained over a prolonged period and should therefore focus on one aspect of the budgeting process. The article points to outcomes that show that citizens may find it considerably more attractive to make proposals on how to spend money than on how to save it, which may not always result in the best outcomes.
OECD. “Citizens as Partners: Information, Consultation and Public Participation in Policy-making.” The IT Law Wiki. http://bit.ly/1aIGquc.
  • This OECD policy report features discussion on the concept of crowdsourcing as a new form or representation and public participation in OECD countries, with the understanding that it creates avenues for citizens to participate in public policy-making within the overall framework of representative democracy.
  • The report provides a wealth of comparative information on measures adopted in OECD countries to strengthen citizens’ access to information, to enhance consultation and encourage their active participation in policy-making.

Tchorbadjiiski, Angel. “Liquid Democracy.” Rheinisch-Westf alische Technische Hochschule Aachen Informatik 4 ComSy, 2012. http://bit.ly/1eOsbIH.

  • This thesis presents discusses how Liquid Democracy (LD) makes it for citizens participating in an election to “either take part directly or delegate [their] own voting rights to a representative/expert. This way the voters are not limited to taking one decision for legislative period as opposed to indirect (representative) democracy, but are able to actively and continuously take part in the decision-making process.”
  • Tchorbadjiiski argues that, “LD provides great flexibility. You do not have to decide yourself on the program of a political party, which only suits some aspects of your opinion.” Through LD, “all voters can choose between direct and indirect democracy creating a hybrid government form suiting their own views.”
  • In addition to describing the potential benefits of Liquid Democracy, Tchorbadjiiski focuses on the challenge of maintaining privacy and security in such a system. He proposes a platform that “allows for secure and anonymous voting in such a way that it is not possible, even for the system operator, to find out the identity of a voter or to prevent certain voters (for example minority groups) from casting a ballot.”

Findings from the emerging field of Transparency Research


Tiago Peixoto: “HEC Paris has just hosted the 3rd Global Conference on Transparency Research, and they have made the list of accepted papers available. …
As one goes through the papers,  it is clear that unlike most of the open government space, when it comes to research, transparency is treated less as a matter of technology and formats and more as a matter of social and political institutions.  And that is a good thing.”
This year’s papers are listed below:

Open Government and Its Constraints


Blog entry by Panthea Lee: “Open government” is everywhere. Search the term and you’ll find OpenGovernment.orgOpenTheGovernment.orgOpen Government InitiativeOpen Gov Hub and the Open Gov Foundation; you’ll find open government initiatives for New York CityBostonKansasVirginiaTennessee and the list goes on; you’ll find dedicated open government plans for the White HouseState DepartmentUSAIDTreasuryJustice DepartmentCommerceEnergy and just about every other major federal agency. Even the departments of Defense and Homeland Security are in on open government.
And that’s just in the United States.
There is Open Government AfricaOpen Government in the EU and Open Government Data. The World Bank has an Open Government Data Toolkit and recently announced a three-year initiative to help developing countries leverage open data. And this week, over 1,000 delegates from over 60 countries are in London for the annual meeting of the Open Government Partnership, which has grown from 8 to 60 member states in just two years….
Many of us have no consensus or clarity on just what exactly “open government” iswhat we hope to achieve from it or how to measure our progress. Too often, our initiatives are designed through the narrow lenses of our own biases and without a concrete understanding of those they are intended for — both those in and out of government.
If we hope to realize the promise of more open governments, let’s be clear about the barriers we face so that we may start to overcome them.
Barrier 1: “Open Gov” is…?
Open government is… not new, for starters….
Barrier 2: Open Gov is Not Inclusive
The central irony of open government is that it’s often not “open” at all….
Barrier 3: Open Gov Lacks Empathy
Open government practitioners love to speak of “the citizen” and “the government.” But who exactly are these people? Too often, we don’t really know. We are builders, makers and creators with insufficient understanding of whom we are building, making and creating for…On the flip side, who do we mean by “the government?” And why, gosh darn it, is it so slow to innovate? Simply put, “the government” is comprised of individual people working in environments that are not conducive to innovation….
For open government to realize its potential, we must overcome these barriers.”

The GovLab Academy: A Community and Platform for Learning and Teaching Governance Innovations


Press Release: “Today the Governance Lab (The GovLab) launches The GovLab Academy at the Open Government Partnership Annual Meeting in London.
Available at www.thegovlabacademy.org, the Academy is a free online community for those wanting to teach and learn how to solve public problems and improve lives using innovations in governance. A partnership between The GovLab  at New York University and MIT Media Lab’s Online Learning Initiative, the site launching today offers curated videos, podcasts, readings and activities designed to enable the purpose driven learner to deepen his or her practical knowledge at her own pace.
The GovLab Academy is funded by a grant from the John S. and James L. Knight Foundation. “The GovLab Academy addresses a growing need among policy makers at all levels – city, federal and global – to leverage advances in technology to govern differently,” says Carol Coletta, Vice President of Community and National Initiatives at the Knight Foundation.  “By connecting the latest technological innovations to a community of willing mentors, the Academy has the potential to catalyze more experimentation in a sector that badly needs it.”
Initial topics include using data to improve policymaking and cover the role of big data, urban analytics, smart disclosure and open data in governance. A second track focuses on online engagement and includes practical strategies for using crowdsourcing to solicit ideas, organize distributed work and gather data.  The site features both curated content drawn from a variety of sources and original interviews with innovators from government, civil society, the tech industry, the arts and academia talking about their work around the world implementing innovations in practice, what worked and what didn’t, to improve real people’s lives.
Beth Noveck, Founder and Director of The GovLab, describes its mission: “The Academy is an experiment in peer production where every teacher is a learner and every learner a teacher. Consistent with The GovLab’s commitment to measuring what works, we want to measure our success by the people contributing as well as consuming content. We invite everyone with ideas, stories, insights and practical wisdom to contribute to what we hope will be a thriving and diverse community for social change”.”