The Age of Democracy

Curated on Posted on by Stefaan Verhulst

Xavier Marquez at Abandoned Footnotes: “This is the age of democracy, ideologically speaking. As I noted in an earlier post, almost every state in the world mentions the word “democracy” or “democratic” in its constitutional documents today. But the public acknowledgment of the idea of democracy is not something that began just a few years ago; in fact, it goes back much further, all the way back to the nineteenth century in a surprising number of cases.
Here is a figure I’ve been wanting to make for a while that makes this point nicely (based on data graciously made available by the Comparative Constitutions Project). The figure shows all countries that have ever had some kind of identifiable constitutional document (broadly defined) that mentions the word “democracy” or “democratic” (in any context – new constitution, amendment, interim constitution, bill of rights, etc.), arranged from earliest to latest mention. Each symbol represents a “constitutional event” – a new constitution adopted, an amendment passed, a constitution suspended, etc. – and colored symbols indicate that the text associated with the constitutional event in question mentions the word “democracy” or “democratic”…
The earliest mentions of the word “democracy” or “democratic” in a constitutional document occurred in Switzerland and France in 1848, as far as I can tell.[1] Participatory Switzerland and revolutionary France look like obvious candidates for being the first countries to embrace the “democratic” self-description; yet the next set of countries to embrace this self-description (until the outbreak of WWI) might seem more surprising: they are all Latin American or Caribbean (Haiti), followed by countries in Eastern Europe (various bits and pieces of the Austro-Hungarian empire), Southern Europe (Portugal, Spain), Russia, and Cuba. Indeed, most “core” countries in the global system did not mention democracy in their constitutions until much later, if at all, despite many of them having long constitutional histories; even French constitutions after the fall of the Second Republic in 1851 did not mention “democracy” until after WWII. In other words, the idea of democracy as a value to be publicly affirmed seems to have caught on first not in the metropolis but in the periphery. Democracy is the post-imperial and post-revolutionary public value par excellence, asserted after national liberation (as in most of the countries that became independent after WWII) or revolutions against hated monarchs (e.g., Egypt 1956, Iran 1979, both of them the first mentions of democracy in these countries but not their first constitutions).

Today only 16 countries have ever failed to mention their “democratic” character in their constitutional documents (Australia, Brunei, Denmark, Japan, Jordan, Malaysia, Monaco, Nauru, Oman, Samoa, Saudi Arabia, Singapore, Tonga, the United Kingdom, the USA, and Vatican City).[2] And no country that has ever mentioned “democracy” in an earlier constitutional document fails to mention it in its current constitutional documents (though some countries in the 19th and early 20th centuries went back and forth – mentioning democracy in one constitution, not mentioning it in the next). Indeed, after WWII the first mention of democracy in constitutions tended to be contemporaneous with the first post-independence constitution of the country; and with time, even countries with old and settled constitutional traditions seem to be more and more likely to mention “democracy” or “democratic” in some form as amendments or bills of rights accumulate (e.g., Belgium in 2013, New Zealand in 1990, Canada in 1982, Finland in 1995). The probability of a new constitution mentioning “democracy” appears to be asymptotically approaching 1. To use the language of biology, the democratic “meme” has nearly achieved “fixation” in the population, despite short-term fluctuations, and despite the fact that there appears to be no particular correlation between a state calling itself democratic and actually being democratic, either today or in the past.[3]
Though the actual measured level of democracy around the world has trended upwards (with some ups and downs) over the last two centuries, I don’t think this is the reason why the idea of democracy has achieved near-universal recognition in public documents. Countries do not first become democratic and then call themselves democracies; if anything, most mentions of democracy seem to be rather aspirational, if not entirely cynical. (Though many constitutions that mention democracy were also produced by people who seem to have been genuinely committed to some such ideal, even if the regimes that eventually developed under these constitutions were not particularly democratic). What we see, instead, is a broad process in which earlier normative claims about the basis of authority – monarchical, imperial, etc. – get almost completely replaced, regardless of the country’s cultural context, by democratic claims, regardless of the latter’s effectiveness as an actual basis for authority or the existence of working mechanisms for participation or vertical accountability. (These democratic claims to authority also sometimes coexist in uneasy tension with other claims to authority based on divine revelation, ideological knowledge, or tradition, invented or otherwise; consider the Chinese constitution‘s claims about the “people’s democratic dictatorship” led by the CCP).
I thus suspect the conquest of ideological space by “democratic” language did not happen just because democratic claims to authority (especially in the absence of actual democracy) have proved more persuasive than other claims to authority. Rather, I think the same processes that resulted in the emergence of modern national communities – e.g. the rituals associated with nationalism, which tended to “sacralize” a particular kind of imagined community – led to the symbolic production of the nation not only as the proper object of government but also as its proper active agent (the people, actively ruling itself), regardless of whether or not “the people” had any ability to rule or even to exercise minimal control over the rulers.[4] There thus seems to have been a kind of co-evolution of symbols of nationality and symbols of democracy, helped along by the practice/ritual of drafting constitutions and approving them through plebiscites or other forms of mass politics, a ritual that already makes democratic assumptions about “social contracts.” The question is whether the symbolic politics of democracy eventually has any sort of impact on actual institutions. But more on this later….”

Britain’s Ministry of Nudges

Curated on Posted on by Stefaan Verhulst

in the New York Times: “A 24-year-old psychologist working for the British government, Mr. Gyani was supposed to come up with new ways to help people find work. He was intrigued by an obscure 1994 study that tracked a group of unemployed engineers in Texas. One group of engineers, who wrote about how it felt to lose their jobs, were twice as likely to find work as the ones who didn’t. Mr. Gyani took the study to a job center in Essex, northeast of London, where he was assigned for several months. Sure, it seemed crazy, but would it hurt to give it a shot? Hayley Carney, one of the center’s managers, was willing to try.

Ms. Carney walked up to a man slumped in a plastic chair in the waiting area as Mr. Gyani watched from across the room. The man — 28, recently separated and unemployed for most of his adult life — was “our most difficult case,” Ms. Carney said later.

“How would you like to write about your feelings” about being out of a job? she asked the man. Write for 20 minutes. Once a week. Whatever pops into your head.

An awkward silence followed. Maybe this was a bad idea, Mr. Gyani remembers thinking.

But then the man shrugged. Why not? And so, every week, after seeing a job adviser, he would stay and write. He wrote about applying for dozens of jobs and rarely hearing back, about not having anything to get up for in the morning, about his wife who had left him. He would reread what he had written the week before, and then write again.

Over several weeks, his words became less jumbled. He started to gain confidence, and his job adviser noticed the change. Before the month was out, he got a full-time job in construction — his first.

An Idea Born in America

Did the writing exercise help the man find a job? Even now it’s hard for Mr. Gyani to say for sure. But it was the start of a successful research trial at the Essex job center — one that is part of a much larger social experiment underway in Britain. A small band of psychologists and economists is quietly working to transform the nation’s policy making. Inspired by behavioral science, the group fans out across the country to job centers, schools and local government offices and tweaks bureaucratic processes to better suit human nature. The goal is to see if small interventions that don’t cost much can change behavior in large ways that serve both individuals and society.

It is an American idea, refined in American universities and popularized in 2008 with the best seller “Nudge,” by Richard H. Thaler and Cass R. Sunstein. Professor Thaler, a contributor to the Economic View column in Sunday Business, is an economist at the University of Chicago, and Mr. Sunstein was a senior regulatory official in the Obama administration, where he applied behavioral findings to a range of regulatory policies, but didn’t have the mandate or resources to run experiments.

But it is in Britain that such experiments have taken root.  Prime Minister David Cameron has embraced the idea of testing the power of behavioral change to devise effective policies, seeing it not just as a way to help people make better decisions, but also to help government do more for less.

In 2010, Mr. Cameron set up the Behavioral Insights Team or nudge unit, as it’s often called. Three years later, the team has doubled in size and is about to announce a joint venture with an external partner to expand the program.

The unit has been nudging people to pay taxes on time, insulate their attics, sign up for organ donation, stop smoking during pregnancy and give to charity — and has saved taxpayers tens of millions of pounds in the process, said David Halpern, its director. Every civil servant in Britain is now being trained in behavioral science. The nudge unit has a waiting list of government departments eager to work with it, and other countries, from Denmark to Australia, have expressed interest.

In fact, five years after it arrived in Washington, nudging appears to be entering the next stage, with a new team in the White House planning to run policy trials inspired in part by Britain’s program. “First the idea traveled to Britain and now the lessons are traveling back,” said Professor Thaler, who is an official but unpaid adviser to the nudge unit. “Britain is the first country that has mainstreamed this on a national level.”

See also: A Few Findings of Britain’s Nudge

Selected Readings on Linked Data and the Semantic Web

Curated on Posted on by Andrew Young

The Living Library’s Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works on the topic of linked data and the semantic web was originally published in 2013.

Linked Data and the Semantic Web movement are seeking to make our growing body of digital knowledge and information more interconnected, searchable, machine-readable and useful. First introduced by the W3C, Sir Tim Berners-Lee, Christian Bizer and Tom Heath define Linked Data as “data published to the Web in such a way that it is machine-readable, its meaning is explicitly defined, it is linked to other external data sets, and can in turn be linked to from external datasets.” In other words, Linked Data and the Semantic Web seek to do for data what the Web did for documents. Additionally, the evolving capability of linking together different forms of data is fueling the potentially transformative rise of social machines – “processes in which the people do the creative work and the machine does the administration.”

Selected Reading List (in alphabetical order)

Annotated Selected Reading List (in alphabetical order)

Alani, Harith, David Dupplaw, John Sheridan, Kieron O’Hara, John Darlington, Nigel Shadbolt, and Carol Tullo. “Unlocking the Potential of Public Sector Information with Semantic Web Technology,” 2007. http://bit.ly/17fMbCt.

  • This paper explores the potential of using Semantic Web technology to increase the value of public sector information already in existence.
  • The authors note that, while “[g]overnments often hold very rich data and whilst much of this information is published and available for re-use by others, it is often trapped by poor data structures, locked up in legacy data formats or in fragmented databases. One of the great benefits that Semantic Web (SW) technology offers is facilitating the large scale integration and sharing of distributed data sources.”
  • They also argue that Linked Data and the Semantic Web are growing in use and visibility in other sectors, but government has been slower to adapt: “The adoption of Semantic Web technology to allow for more efficient use of data in order to add value is becoming more common where efficiency and value-added are important parameters, for example in business and science. However, in the field of government there are other parameters to be taken into account (e.g. confidentiality), and the cost-benefit analysis is more complex.” In spite of that complexity, the authors’ work “was intended to show that SW technology could be valuable in the governmental context.”

Berners-Lee, Tim, James Hendler, and Ora Lassila. “The Semantic Web.” Scientific American 284, no. 5 (2001): 28–37. http://bit.ly/Hhp9AZ.

  • In this article, Sir Tim Berners-Lee, James Hendler and Ora Lassila introduce the Semantic Web, “a new form of Web content that is meaningful to computers [and] will unleash a revolution of new possibilities.”
  • The authors argue that the evolution of linked data and the Semantic Web “lets anyone express new concepts that they invent with minimal effort. Its unifying logical language will enable these concepts to be progressively linked into a universal Web. This structure will open up the knowledge and workings of humankind to meaningful analysis by software agents, providing a new class of tools by which we can live, work and learn together.”

Bizer, Christian, Tom Heath, and Tim Berners-Lee. “Linked Data – The Story So Far.” International Journal on Semantic Web and Information Systems (IJSWIS) 5, no. 3 (2009): 1–22. http://bit.ly/HedpPO.

  • In this paper, the authors take stock of Linked Data’s challenges, potential and successes close to a decade after its introduction. They build their argument for increasingly linked data by referring to the incredible value creation of the Web: “Despite the inarguable benefits the Web provides, until recently the same principles that enabled the Web of documents to flourish have not been applied to data.”
  • The authors expect that “Linked Data will enable a significant evolutionary step in leading the Web to its full potential” if a number of research challenges can be adequately addressed, both technical, like interaction paradigms and data fusion; and non-technical, like licensing, quality and privacy.

Ding, Li, Dominic Difranzo, Sarah Magidson, Deborah L. Mcguinness, and Jim Hendler. Data-Gov Wiki: Towards Linked Government Data, n.d. http://bit.ly/1h3ATHz.

  • In this paper, the authors “investigate the role of Semantic Web technologies in converting, enhancing and using linked government data” in the context of Data-gov Wiki, a project that attempts to integrate datasets found at Data.gov into the Linking Open Data (LOD) cloud.
  • The paper features discussion and “practical strategies” based on four key issue areas: Making Government Data Linkable, Linking Government Data, Supporting the Use of Linked Government Data and Preserving Knowledge Provenance.

Kalampokis, Evangelos, Michael Hausenblas, and Konstantinos Tarabanis. “Combining Social and Government Open Data for Participatory Decision-Making.” In Electronic Participation, edited by Efthimios Tambouris, Ann Macintosh, and Hans de Bruijn, 36–47. Lecture Notes in Computer Science 6847. Springer Berlin Heidelberg, 2011. http://bit.ly/17hsj4a.

  • This paper presents a proposed data architecture for “supporting participatory decision-making based on the integration and analysis of social and government data.” The authors believe that their approach will “(i) allow decision makers to understand and predict public opinion and reaction about specific decisions; and (ii) enable citizens to inadvertently contribute in decision-making.”
  • The proposed approach, “based on the use of the linked data paradigm,” draws on subjective social data and objective government data in two phases: Data Collection and Filtering and Data Analysis. “The aim of the former phase is to narrow social data based on criteria such as the topic of the decision and the target group that is affected by the decision. The aim of the latter phase is to predict public opinion and reactions using independent variables related to both subjective social and objective government data.”

Rady, Kaiser. Publishing the Public Sector Legal Information in the Era of the Semantic Web. SSRN Scholarly Paper. Rochester, NY: Social Science Research Network, 2012. http://bit.ly/17fMiOp.

  • Following an EU directive calling for the release of public sector information by member states, this study examines the “uniqueness” of creating and publishing primary legal source documents on the web and highlights “the most recent technological strategy used to structure, link and publish data online (the Semantic Web).”
  • Rady argues for public sector legal information to be published as “open-linked-data in line with the new approach for the web.” He believes that if data is created and published in this form, “the data will be more independent from devices and applications and could be considered as a component of [a] big information system. That because, it will be well-structured, classified and has the ability to be used and utilized in various combinations to satisfy specific user requirements.”

Shadbolt, Nigel, Kieron O’Hara, Tim Berners-Lee, Nicholas Gibbins, Hugh Glaser, Wendy Hall, and m.c. schraefel. “Linked Open Government Data: Lessons from Data.gov.uk.” IEEE Intelligent Systems 27, no. 3 (May 2012): 16–24. http://bit.ly/1cgdH6R.

  • In this paper, the authors view Open Government Data (OGD) as an “opportunity and a challenge for the LDW [Linked Data Web]. The opportunity is to grow by linking with PSI [Public Sector Information] – real-world, useful information with good provenance. The challenge is to manage the sudden influx of heterogeneous data, often with minimal semantics and structure, tailored to highly specific task contexts.
  • As the linking of OGD continues, the authors argue that, “Releasing OGD is not solely a technical problem, although it presents technical challenges. OGD is not a rigid government IT specification, but it demands productive dialogue between data providers, users, and developers. We should expect a ‘perpetual beta,’ in which best practice, technical development, innovative use of data, and citizen-centric politics combine to drive data-release programs.”
  • Despite challenges, the authors believe that, “Integrating OGD onto the LDW will vastly increase the scope and richness of the LDW. A reciprocal benefit is that the LDW will provide additional resources and context to enrich OGD. Here, we see the network effect in action, with resources mutually adding value to one another.”

Vitale, Michael, Anni Rowland-Campbell, Valentina Cardo, and Peter Thompson. “The Implications of Government as a ‘Social Machine’ for Making and Implementing Market-based Policy.” Intersticia, September 2013. http://bit.ly/HhMzqD.

  • This report from the Australia and New Zealand School of Government (ANZSOG) explores the concept of government as a social machine. The authors draw on the definition of a social machine proposed by Sir Nigel Shadbolt et al. – a system where “human and computational intelligence coalesce in order to achieve a given purpose” – to describe a “new approach to the relationship between citizens and government, facilitated by technological systems which are increasingly becoming intuitive, intelligent and ‘social.'”
  • The authors argue that beyond providing more and varied data to government, the evolving concept of government as a social machine as the potential to alter power dynamics, address the growing lack of trust in public institutions and facilitate greater public involvement in policy-making.

Open Data Barometer

Curated on Posted on by Stefaan Verhulst

Press Release by the Open Data Research Network: “New research by World Wide Web Foundation and Open Data Institute shows that 55% of countries surveyed have open data initiatives in place, yet less than 10% of key government datasets across the world are truly open to the public…the Open Data Barometer. This 77-country study, which considers the interlinked areas of policy, implementation and impact, ranks the UK at number one. The USA, Sweden, New Zealand, Denmark and Norway (tied) make up the rest of the top five. Kenya is ranked as the most advanced developing country, outperforming richer countries such as Ireland, Italy and Belgium in global comparisons.

The Barometer reveals that:

  • 55% of countries surveyed have formal open data policies in place.

  • Valuable but potentially controversial datasets – such as company registers and land registers – are among the least likely to be openly released. It is unclear whether this stems from reluctance to drop lucrative access charges, or from desire to keep a lid on politically sensitive information, or both. However, the net effect is to severely limit the accountability benefits of open data.

  • When they are released, government datasets are often issued in inaccessible formats. Across the nations surveyed, fewer that than 1 in 10 key datasets that could be used to hold governments to account, stimulate enterprise, and promote better social policy, are available and truly open for re-use.

The research also makes the case that:

  • Efforts should be made to empower civil society, entrepreneurs and members of the public to use government data made available, rather than simply publishing data online.

  • Business activity and innovation can be boosted by strong open data policies.  In Denmark, for example, free of charge access to address data has had a significant economic impact. In 2010, an evaluation recorded an estimated financial benefit to society of EUR 62 million against costs of EUR 2million.”

Index: Participation and Civic Engagement

Curated on Posted on by admin

The Living Library Index – inspired by the Harper’s Index – provides important statistics and highlights global trends in governance innovation. This installment focuses on participation and civic engagement and was originally published in 2013.

  • Percent turnout of voting age population in 2012 U.S. Presidential election: 57.5
  • Percent turnout in 2008, 2004, 2000 elections: 62.3, 60.4, 54.2
  • Change in voting rate in U.S. from 1980 to most recent election: –29
  • Change in voting rate in Slovak Republic from 1980 to most recent election: –42, the lowest rate among democratic countries surveyed
  • Change in voting rate in Russian Federation from 1980 to most recent election: +14, the highest rate among democratic countries surveyed
  • Percent turnout in Australia as of 2011: 95, the highest rate among democratic countries surveyed
  • Percentage point difference in voting rates between high and low educated people in Australia as of 2011: 1
  • Percentage point difference in voting rates between high and low educated people in the U.S. as of 2011:  33
  • Number of Black and Hispanic U.S. voters in comparison to 2008 election: 1.7 million and 1.4 million increase
  • Number of non-Hispanic White U.S. voters in comparison to 2008 election: 2 million decrease, the only example of a race group showing a decrease in net voting from one presidential election to the next
  • Percent of Americans that contact their elected officials between elections: 10
  • Margin of victory in May 2013 Los Angeles mayoral election: 54-46
  • Percent turnout among Los Angeles citizens in May 2013 Los Angeles mayoral election: 19
  • Percent of U.S. adults that used social networking sites in 2012: 60
  • How many of which participated in a political or civic activity online: 2/3
  • Percent of U.S. social media users in 2012 that used social tools to encourage other people to take action on an issue that is important to them: 31
  • Percent of U.S. adults that belonged to a group on a social networking site involved in advancing a political or social issue in 2012: 12
  • Increase in the number of adults who took part in these behaviors in 2008: four-fold
  • Number of U.S. adults that signed up to receive alerts about local issues via email or text messaging in 2010: 1 in 5
  • Percent of U.S. adults that used digital tools digital tools to talk to their neighbors and keep informed about community issues in 2010: 20
  • Number of Americans that talked face-to-face with neighbors about community issues in 2010: almost half
  • How many online adults that have used social tools as blogs, social networking sites, and online video as well as email and text alerts to keep informed about government activities: 1/3
  • Percent of U.S. adult internet users that have gone online for raw data about government spending and activities in 2010: 40
  • Of which how many look online to see how federal stimulus money is being spent: 1 in 5
  • Read or download the text of legislation: 22%
  • How many Americans volunteered through or for an organization at least once between September 2011 and September 2012: 64.5 million
  • Median hours spent on volunteer activities during this time: 50
  • Change in volunteer rate compared to the year before: 0.3 decline

Sources

Power of open data reveals global corporate networks

Curated on Posted on by Stefaan Verhulst

Open Data Institute: “The ODI today welcomed the move by OpenCorporates to release open data visualisations which show the global corporate networks of millions of businesses and the power of open data.
See the Maps
OpenCorporates, a company based at the ODI, has produced visuals using several sources, which it has published as open data for the first time:

  • Filings made by large domestic and foreign companies to the U.S. Securities and Exchange Commission
  • Banking data held by the National Information Center of the Federal Reserve System in the U.S.
  • Information about individual shareholders published by the official New Zealand corporate registry

Launched today, the visualisations are available through the main OpenCorporates website.”

How Open Data Can Fight Climate Change

Curated on Posted on by Stefaan Verhulst

New blog post by Joel Gurin, Founder and Editor, OpenDataNow.com: When people point to the value of Open Data from government, they often cite the importance of weather data from NOAA, the National Oceanic and Atmospheric Administration. That data has given us the Weather Channel, more accurate forecasts, and a number of weather-based companies. But the most impressive – and one of the best advertisements for government Open Data – may well be The Climate Corporation, headquartered in San Francisco.
Founded in 2006 under the name WeatherBill, The Climate Corporation was started to sell a better kind of weather insurance. But it’s grown into a company that could help farmers around the world plan around climate change, increase their crop yields, and become part of a new green revolution.
The company’s work is especially relevant in light of President Obama’s speech yesterday on new plans to fight climate change. We know that whatever we do to reduce carbon emissions now, we’ll still need to deal with changes that are already irreversible. The Climate Corporation’s work can be part of that solution…
The company has developed a new service, Climate.com, that is free to policyholders and available to others for a fee….
Their work may become part of a global Green Revolution 2.0. The U.S. Government’s satellite data doesn’t stop at the border: It covers the entire planet.  The Climate Corporation is now looking for ways to apply its work internationally, probably starting with Australia, which has relevant data of its own.
Start with insurance sales, end up by changing the world. The power of Open Data has never been clearer.”

'Wiki' style government policymaking means everyone is a lobbyist

Curated on Posted on by Stefaan Verhulst

Robert Halfon MP is a member of the  UK Commons Public Administration Committee (PASC) in the Guardian: “We need to end phoney consultation in policymaking – and stop trying to reinvent the wheel when it comes to implementation… Another week, another lobbying scandal. But what if the government found a way to really listen to all its citizens, to genuinely involve the public in policy making? So that it would no longer be an issue of who has the government’s ear – because everyone would?
A report published by the Public Administration Select Committee, which I sit on, calls on government to adopt an open, “wiki” style approach to policy making, where public opinion, ideas and contributions are sought and welcome at any and all stages of the policy cycle. This kind of genuine public engagement would contrast sharply with the status quo: tokenistic exercises in phoney consultation about issues that have already been decided.
We all welcome the government’s moves towards more digital engagement, but what our committee really wants to see is more direct, real public involvement in policy making, whether that is via the internet or other means. The most important point is that government treats public engagement as a serious part of policy-making. That will mean communicating and engaging in ways that are tailored to every audience, in new and more traditional ways. This is not just a time or cost-saving exercise, although using existing and new technology and media well should bring those benefits. This is about making better policy. To those who say it can’t be done, our report contains examples from New Zealand, the US and even as far afield as Redbridge councilshowing that if there is real will, crowd sourcing of policy and real public engagement can be possible…
We have moved from being subjects to citizens to active open-source citizens – and yet our policy making does not recognise this. The public no longer want to be handed out policy like tablets of stone from Mount Sinai. In fact they want to go up the mountain with Moses. However, they have to be able to believe that their input can make a real difference. Genuine engagement means ensuring that a good proportion of the public actually participate in open policy-making. Although this will be a challenge for government to achieve, without it there’s little point.”
 

Quarter of time online is spent on social networking

Curated on Posted on by Stefaan Verhulst

Experian: “Insights from Experian, the global information services company, reveals that if the time spent on the Internet was distilled into an hour then a quarter of it would be spent on social networking and forums across UK, US and Australia. In the UK 13 minutes out of every hour online is spent on social networking and forums, nine minutes on entertainment sites and six minutes shopping.”
Social Networking table