The new machinery of government: using machine technology in administrative decision-making

Curated on Posted on by Stefaan Verhulst

Report by New South Wales Ombudsman: “There are many situations in which government agencies could use appropriately-designed machine technologies to assist in the exercise of their functions, which would be compatible with lawful and appropriate conduct. Indeed, in some instances machine technology may improve aspects of good administrative conduct – such as accuracy and consistency in decision-making, as well as mitigating the risk of individual human bias.

However, if machine technology is designed and used in a way that does not accord with administrative law and associated principles of good administrative practice, then its use could constitute or involve maladministration. It could also result in legal challenges, including a risk that administrative decisions or actions may later be held by a court to have been unlawful or invalid.

The New South Wales Ombudsman was prompted to prepare this report after becoming aware of one agency (Revenue NSW) using machine technology for the performance of a discretionary statutory function (the garnisheeing of unpaid fine debts from individuals’ bank accounts), in a way that was having a significant impact on individuals, many of whom were already in situations of financial vulnerability.

The Ombudsman’s experience with Revenue NSW, and a scan of the government’s published policies on the use of artificial intelligence and other digital technologies, suggests that there may be inadequate attention being given to fundamental aspects of public law that are relevant to machine technology adoption….(More)”

Data trust and data privacy in the COVID-19 period

Curated on Posted on by Stefaan Verhulst

Paper by Nicholas Biddle et al: “In this article, we focus on data trust and data privacy, and how attitudes may be changing during the COVID-19 period. On balance, it appears that Australians are more trusting of organizations with regards to data privacy and less concerned about their own personal information and data than they were prior to the spread of COVID-19. The major determinant of this change in trust with regards to data was changes in general confidence in government institutions. Despite this improvement in trust with regards to data privacy, trust levels are still low….(More)”.

The State of Open Data 2021

Curated on Posted on by Stefaan Verhulst

Report by Digital Science (Australia): “Since 2016, we have monitored levels of data sharing and usage. Over the years, we have had 21,000 responses from researchers worldwide providing unparalleled insight into their motivations, challenges, perceptions, and behaviours toward open data.

In our sixth survey, we asked about motivations as well as perceived discoverability and credibility of data that is shared openly. The State of Open Data is a critical piece of information that enables us to identify the barriers to open data from a researcher perspective, laying the foundation for future action. 

Key findings from this year’s survey

  • 73% support the idea of a national mandate for making research data openly available
  • 52% said funders should make the sharing of research data part of their requirements for awarding grants
  • 47% said they would be motivated to share their data if there was a journal or publisher requirement to do so
  • About a third of respondents indicated that they have reused their own or someone else’s openly accessible data more during the pandemic than before
  • There are growing concerns over misuse and lack of credit for open sharing…(More)”

‘Anyway, the dashboard is dead’: On trying to build urban informatics

Curated on Posted on by Stefaan Verhulst

Paper by Jathan Sadowski: “How do the idealised promises and purposes of urban informatics compare to the material politics and practices of their implementation? To answer this question, I ethnographically trace the development of two data dashboards by strategic planners in an Australian city over the course of 2 years. By studying this techno-political process from its origins onward, I uncovered an interesting story of obdurate institutions, bureaucratic momentum, unexpected troubles, and, ultimately, frustration and failure. These kinds of stories, which often go untold in the annals of innovation, contrast starkly with more common framings of technological triumph and transformation. They also, I argue, reveal much more about how techno-political systems are actualised in the world…(More)”.

Statement of Principles to support proactive disclosure of government-held information

Curated on Posted on by Stefaan Verhulst

Statement of principles by the  Australian information commissioners and ombudsmen: “Information commissioners and ombudsmen across Australia oversight and promote citizens’ rights to access government-held information and have powers to review agency decisions under the applicable right to information (RTI) legislation. Beyond formal rights of access, the proactive disclosure of government-held information promotes open government and advances our system of representative democracy.

All Australian governments (Commonwealth, state, territory, and local) and public institutions are strongly encouraged to commit to being Open by Design by building a culture of transparency and by prioritising, promoting and resourcing proactive disclosure.

These Principles recognise that:

  1. information held by government and public institutions is a public resource and, to the greatest extent possible, should be published promptly and proactively at the lowest reasonable cost, without the need for a formal access request, and
  2. a culture of transparency within government is everyone’s responsibility requiring action by all public sector leaders and officers to encourage and support the proactive disclosure of information, and
  3. appropriate, prompt and proactive disclosure of government-held information:
  • informs community – proactive disclosure leads to a more informed community, and awareness raising of government and public institutions’ strategic intentions and initiatives, driving innovation and improving standards. Transparent and coherent public communication can also address misinformation
  • increases participation and enhances decision-making – proactive disclosure increases citizen participation in government processes and promotes better informed decision-making through increased scrutiny, discussion, comment and review of government and public institutions’ decisions
  • builds trust and confidence – proactive disclosure enhances public sector accountability and integrity, builds public trust and confidence in decision-making by government and public institutions and strengthens principles of liberal democracy
  • improves service delivery – proactive disclosure improves service delivery by providing access to information faster and more easily than formal access regimes, providing the opportunity to decide when and how information is provided, and to contextualise and explain information
  • is required or permitted by law – proactive disclosure is mandated, permitted, or protected by law in all Australian states and territories and the Commonwealth
  • improves efficiency – proactive disclosure reduces the administrative burden on departments and agencies and the need for citizens to make a formal information access request.

 Australian information commissioners and ombudsmen recommend that public sector agencies:

  1. Embed a proactive disclosure culture in all public sector agencies and public institutions by…(More)”.

Roadmap to social impact: Your step-by-step guide to planning, measuring and communicating social impact

Curated on Posted on by Stefaan Verhulst

Roadmap developed by Ioana Ramia, Abigail Powell, Katrina Stratton, Claire Stokes, Ariella Meltzer, and Kristy Muir: “…is a step-by-step guide to support you and your organisation through the process of outcomes measurement and evaluation.

While it’s not the silver bullet for outcomes measurement or impact assessment, The Roadmap provides you with eight steps to understand the context in which you operate, who you engage with and the social issue you are addressing, how you address this social issue, what the intended changes are, how and when to measure those changes and how to communicate and use your findings to further improve you work and social impact.

It introduces some established techniques for data collection and analysis, but it is not a guide to research methods. A list of resources is also provided at the end of the guide, including tools for stakeholder engagement, developing a survey, interview questionnaire and data analysis.

The Roadmap is for everyone working towards the creation of positive social impact in Australia who wants to measure the change they are making for individuals, organisations and communities….(More)”.

Who will benefit from big data? Farmers’ perspective on willingness to share farm data

Curated on Posted on by Stefaan Verhulst

Paper by Airong Zhang et al : “Agricultural industries are facing a dual challenge of increasing production to meet the growing population with a disruptive changing climate and, at the same time, reducing its environmental impacts. Digital agriculture supported by big data technology has been regarded as a solution to address such challenges. However, realising the potential value promised by big data technology depends upon farm-level data generated by digital agriculture being aggregated at scale. Yet, there is limited understanding of farmers’ willingness to contribute agricultural data for analysis and how that willingness could be affected by their perceived beneficiary of the aggregated data.

The present study aimed to investigate farmers’ perspective on who would benefit the most from the aggregated agricultural data, and their willingness to share their input and output farm data with a range of agricultural sector stakeholders (i.e. other farmers, industry and government statistical organisations, technology businesses, and research institutions). To do this, we conducted a computer-assisted telephone interview with 880 Australian farmers from broadacre agricultural sectors. The results show that only 34 % of participants regarded farmers as the primary beneficiary of aggregated agricultural data, followed by agribusiness (35 %) and government (21 %) as the main beneficiary. The participants’ willingness to share data was mostly positive. However, the level of willingness fluctuated depending on who was perceived as the primary beneficiary and with which stakeholder the data would be shared. While participants reported concerns over aggregated farm data being misused and privacy of own farm data, perception of farmers being the primary beneficiary led to the lowest levels of concerns. The findings highlight that, to seize the opportunities of sustainable agriculture through applying big data technologies, significant value propositions for farmers need to be created to provide a reason for farmers to share data, and a higher level of trust between farmers and stakeholders, especially technology and service providers, needs to be established….(More)”.

Data for Good Collaboration

Curated on Posted on by Stefaan Verhulst

Research Report by Swinburne University of Technology’s Social Innovation Research Institute: “…partnered with the Lord Mayor’s Charitable Foundation, Entertainment Assist, Good Cycles and Yooralla Disability Services, to create the data for good collaboration. The project had two aims: – Build organisational data capacity through knowledge sharing about data literacy, expertise and collaboration – Deliver data insights through a methodology of collaborative data analytics This report presents key findings from our research partnership, which involved the design and delivery of a series of webinars that built data literacy; and participatory data capacity-building workshops facilitated by teams of social scientists and data scientists. It also draws on interviews with participants, reflecting on the benefits and opportunities data literacy can offer to individuals and organisations in the not-for-profit and NGO sectors…(More)”.

Learning Policy, Doing Policy: Interactions Between Public Policy Theory, Practice and Teaching

Curated on Posted on by Stefaan Verhulst

Open Access Book edited by: Trish Mercer, Russell Ayres, Brian Head, and John Wanna: “When it comes to policymaking, public servants have traditionally learned ‘on the job’, with practical experience and tacit knowledge valued over theory-based learning and academic analysis. Yet increasing numbers of public servants are undertaking policy training through postgraduate qualifications and/or through short courses in policy training.

Learning Policy, Doing Policy explores how policy theory is understood by practitioners and how it influences their practice. The book brings together insights from research, teaching and practice on an issue that has so far been understudied. Contributors include Australian and international policy scholars, and current and former practitioners from government agencies. The first part of the book focuses on theorising, teaching and learning about the policymaking process; the second part outlines how current and former practitioners have employed policy process theory in the form of models or frameworks to guide and analyse policymaking in practice; and the final part examines how policy theory insights can assist policy practitioners.

In exploring how policy process theory is developed, taught and taken into policymaking practice, Learning Policy, Doing Policy draws on the expertise of academics and practitioners, and also ‘pracademics’ who often serve as a bridge between the academy and government. It draws on a range of both conceptual and applied examples. Its themes are highly relevant for both individuals and institutions, and reflect trends towards a stronger professional ethos in the Australian Public Service. This book is a timely resource for policy scholars, teaching academics, students and policy practitioners….(More)”

Future of Vulnerability: Humanity in the Digital Age

Curated on Posted on by Stefaan Verhulst

Report by the Australian Red Cross: “We find ourselves at the crossroads of humanity and technology. It is time to put people and society at the centre of our technological choices. To ensure that benefits are widely shared. To end the cycle of vulnerable groups benefiting least and being harmed most by new technologies.

There is an agenda for change across research, policy and practice towards responsible, inclusive and ethical uses of data and technology.
People and civil society must be at the centre of this work, involved in generating insights and developing prototypes, in evidence-based decision-making about impacts, and as part of new ‘business as usual’.

The Future of Vulnerability report invites a conversation around the complex questions that all of us collectively need to ask about the vulnerabilities frontier technologies can introduce or heighten. It also highlights opportunities for collaborative exploration to develop and promote ‘humanity first’ approaches to data and technology….(More)”.