Jim Yong Kim at World Economic Forum: “Good governance is critical for all countries around the world today. When it doesn’t exist, many governments fail to deliver public services effectively, health and education services are often substandard and corruption persists in rich and poor countries alike, choking opportunity and growth. It will be difficult to reduce extreme poverty — let alone end it — without addressing the importance of good governance.
But this is not a hopeless situation. In fact, a new wave of progress on governance suggests we may be on the threshold of a transformational era. Countries are tapping into some of the most powerful forces in the world today to improve services and transparency. These forces include the spread of information technology and its convergence with grassroots movements for transparency, accountability and citizen empowerment. In some places, this convergence is easing the path to better-performing and more accountable governments.
The Philippines is a good example of a country embracing good governance. During a recent visit, I spoke with President Benigno Aquino about his plans to reduce poverty, create jobs, and ensure that economic growth is inclusive. He talked in great detail about how improving governance is a fundamentally important part of their strategy. The government has opened government data and contract information so citizens can see how their tax money is spent. The Foreign Aid Transparency Hub, launched after Typhoon Yolanda, offers a real-time look at pledges made and money delivered for typhoon recovery. Geo-tagging tools monitor assistance for people affected by the typhoon.
Opening budgets to scrutiny
This type of openness is spreading. Now many countries that once withheld information are opening their data and budgets to public scrutiny.
Late last year, my organization, the World Bank Group, established the Open Budgets Portal, a repository for budget data worldwide. So far, 13 countries have posted their entire public spending datasets online — including Togo, the first fragile state to do so.
In 2011, we helped Moldova become the first country in central Europe to launch an open data portal and put its expenditures online. Now the public and media can access more than 700 datasets, and are asking for more.
The original epicenter of the Arab Spring, Tunisia, recently passed a new constitution and is developing the first open budget data portal in the Middle East and North Africa. Tunisia has taken steps towards citizen engagement by developing a citizens’ budget and civil society-led platforms such as Marsoum41, to support freedom of information requests, including via mobile.
Using technology to improve services
Countries also are tapping into technology to improve public and private services. Estonia is famous for building an information technology infrastructure that has permitted widespread use of electronic services — everything from filing taxes online to filling doctors’ drug prescriptions.
In La Paz, Bolivia, a citizen feedback system known as OnTrack allows residents of one of the city’s marginalized neighbourhoods to send a text message on their mobile phones to provide feedback, make suggestions or report a problem related to public services.
In Pakistan, government departments in Punjab are using smart phones to collect real-time data on the activities of government field staff — including photos and geo-tags — to help reduce absenteeism and lax performance….”
Towards Timely Public Health Decisions to Tackle Seasonal Diseases With Open Government Data
In this paper, we show that if public agencies provide historical disease impact information openly, it can be analyzed with statistical and machine learning techniques, correlated with best emerging practices in disease control, and simulated in a setting to optimize social benefits to provide timely guidance for new disease seasons and regions. We illustrate using open data for mosquito-borne communicable diseases; published results in public health on efficacy of Dengue control methods and apply it on a simulated typical city for maximal benefits with available resources. The exercise helps us further suggest strategies for new regions that may be anywhere in the world, how data could be better recorded by city agencies and what prevention methods should medical community focus on for wider impact.
Sharing Data Is a Form of Corporate Philanthropy
Matt Stempeck in HBR Blog: “Ever since the International Charter on Space and Major Disasters was signed in 1999, satellite companies like DMC International Imaging have had a clear protocol with which to provide valuable imagery to public actors in times of crisis. In a single week this February, DMCii tasked its fleet of satellites on flooding in the United Kingdom, fires in India, floods in Zimbabwe, and snow in South Korea. Official crisis response departments and relevant UN departments can request on-demand access to the visuals captured by these “eyes in the sky” to better assess damage and coordinate relief efforts.
Back on Earth, companies create, collect, and mine data in their day-to-day business. This data has quickly emerged as one of this century’s most vital assets. Public sector and social good organizations may not have access to the same amount, quality, or frequency of data. This imbalance has inspired a new category of corporate giving foreshadowed by the 1999 Space Charter: data philanthropy.
The satellite imagery example is an area of obvious societal value, but data philanthropy holds even stronger potential closer to home, where a wide range of private companies could give back in meaningful ways by contributing data to public actors. Consider two promising contexts for data philanthropy: responsive cities and academic research.
The centralized institutions of the 20th century allowed for the most sophisticated economic and urban planning to date. But in recent decades, the information revolution has helped the private sector speed ahead in data aggregation, analysis, and applications. It’s well known that there’s enormous value in real-time usage of data in the private sector, but there are similarly huge gains to be won in the application of real-time data to mitigate common challenges.
What if sharing economy companies shared their real-time housing, transit, and economic data with city governments or public interest groups? For example, Uber maintains a “God’s Eye view” of every driver on the road in a city:
Imagine combining this single data feed with an entire portfolio of real-time information. An early leader in this space is the City of Chicago’s urban data dashboard, WindyGrid. The dashboard aggregates an ever-growing variety of public datasets to allow for more intelligent urban management.
Over time, we could design responsive cities that react to this data. A responsive city is one where services, infrastructure, and even policies can flexibly respond to the rhythms of its denizens in real-time. Private sector data contributions could greatly accelerate these nascent efforts.
Data philanthropy could similarly benefit academia. Access to data remains an unfortunate barrier to entry for many researchers. The result is that only researchers with access to certain data, such as full-volume social media streams, can analyze and produce knowledge from this compelling information. Twitter, for example, sells access to a range of real-time APIs to marketing platforms, but the price point often exceeds researchers’ budgets. To accelerate the pursuit of knowledge, Twitter has piloted a program called Data Grants offering access to segments of their real-time global trove to select groups of researchers. With this program, academics and other researchers can apply to receive access to relevant bulk data downloads, such as an period of time before and after an election, or a certain geographic area.
Humanitarian response, urban planning, and academia are just three sectors within which private data can be donated to improve the public condition. There are many more possible applications possible, but few examples to date. For companies looking to expand their corporate social responsibility initiatives, sharing data should be part of the conversation…
Companies considering data philanthropy can take the following steps:
- Inventory the information your company produces, collects, and analyzes. Consider which data would be easy to share and which data will require long-term effort.
- Think who could benefit from this information. Who in your community doesn’t have access to this information?
- Who could be harmed by the release of this data? If the datasets are about people, have they consented to its release? (i.e. don’t pull a Facebook emotional manipulation experiment).
- Begin conversations with relevant public agencies and nonprofit partners to get a sense of the sort of information they might find valuable and their capacity to work with the formats you might eventually make available.
- If you expect an onslaught of interest, an application process can help qualify partnership opportunities to maximize positive impact relative to time invested in the program.
- Consider how you’ll handle distribution of the data to partners. Even if you don’t have the resources to set up an API, regular releases of bulk data could still provide enormous value to organizations used to relying on less-frequently updated government indices.
- Consider your needs regarding privacy and anonymization. Strip the data of anything remotely resembling personally identifiable information (here are some guidelines).
- If you’re making data available to researchers, plan to allow researchers to publish their results without obstruction. You might also require them to share the findings with the world under Open Access terms….”
Crowd-Sourced Augmented Realities: Social Media and the Power of Digital Representation
Pre-publication version of a chapter by Matthew Zook, Mark Graham and Andrew Boulton in S. Mains, J. Cupples, and C. Lukinbeal. Mediated Geographies/Geographies of Media. Springer Science International Handbooks in Human Geography, (Forthcoming): “A key and distinguishing feature of society today is that its increasingly documented by crowd-sourced social media discourse about public experiences. Much of this social media content is geo-referenced and exists in layers of information draped over the physical world, invisible to the naked eye but accessible to range of digital (and often) mobile devices. When we access these information layers, they mediate the mundane practices of everyday life, (e.g., What or who is nearby? How do I move from point A to B) through the creation of augmented realities, i.e., unstable, context dependent representations of places brought temporary into being by combining the space of material and virtual experience.
These augmented realities, as particular representations of locations, places and events, are vigorously promoted or contested and thus become important spots in which power is exercised, much in the same way that maps have long had power to reinforce or challenge the status quo. However, because many of the processes and practices behind the creation of augmented realities are unseen, its power is often overlooked in the process of representation or place-making. This paper highlights the points at which power acts and demonstrate that all representations of place – including augmented realities derived from social media – are products of and productive of, social relationships and associated power relations.”
Building upon a case study of Abbottabad, Pakistan after the raid on Osama bin Laden’s compound we construct a four-part typology of the power relations emerging from social practices that enact augmented realities. These include: Distributed power, the complex and socially/spatially distributed authorship of user-generated geospatial content; Communication power, the ways in which particular representations gain prominence; language is a particularly key variable; Code power, the autonomy of software code to regulate actions, or mediate content, or ordering representations in particular ways; and Timeless power, the ways in which digital representations of place reconfigure temporal relationships, particularly sequence and duration, between people and events.
We Need a Citizen Maker Movement
Lorelei Kelly at the Huffington Post: “It was hard to miss the giant mechanical giraffe grazing on the White House lawn last week. For the first time ever, the President organized a Maker Faire–inviting entrepreneurs and inventors from across the USA to celebrate American ingenuity in the service of economic progress.
The maker movement is a California original. Think R2D2 serving margaritas to a jester with an LED news scroll. The #nationofmakers Twitter feed has dozens of examples of collaborative production, of making, sharing and learning.
But since this was the White House, I still had to ask myself, what would the maker movement be if the economy was not the starting point? What if it was about civics? What if makers decided to create a modern, hands-on democracy?
What is democracy anyway but a never ending remix of new prototypes? Last week’s White House Maker Faire heralded a new economic bonanza. This revolution’s poster child is 3-D printing– decentralized fabrication that is customized to meet local needs. On the government front, new design rules for democracy are already happening in communities, where civics and technology have generated a front line of maker cities.
But the distance between California’s tech capacity and DC does seem 3000 miles wide. The NSA’s over collection/surveillance problem and Healthcare.gov’s doomed rollout are part of the same system-wide capacity deficit. How do we close the gap between California’s revolution and our institutions?
- In California, disruption is a business plan. In DC, it’s a national security threat.
- In California, hackers are artists. In DC, they are often viewed as criminals.
- In California, “cyber” is a dystopian science fiction word. In DC, cyber security is in a dozen oversight plans for Congress.
- in California, individuals are encouraged to “fail forward.” In DC, risk-aversion is bipartisan.
Scaling big problems with local solutions is a maker specialty. Government policymaking needs this kind of help.
Here’s the issue our nation is facing: The inability of the non-military side of our public institutions to process complex problems. Today, this competence and especially the capacity to solve technical challenges often exist only in the private sector. If something is urgent and can’t be monetized, it becomes a national security problem. Which increasingly means that critical decision making that should be in the civilian remit instead migrates to the military. Look at our foreign policy. Good government is a counter terrorism strategy in Afghanistan. Decades of civilian inaction on climate change means that now Miami is referred to as a battle space in policy conversations.
This rhetoric reflects an understandable but unacceptable disconnect for any democracy.
To make matters more confusing, much of the technology in civics (like list building petitions) is suited for elections, not for governing. It is often antagonistic. The result? policy making looks like campaigning. We need some civic tinkering to generate governing technology that comes with relationships. Specifically, this means technology that includes many voices, but has identifiable channels for expertise that can sort complexity and that is not compromised by financial self-interest.
Today, sorting and filtering information is a huge challenge for participation systems around the world. Information now ranks up there with money and people as a lever of power. On the people front, the loud and often destructive individuals are showing up effectively. On the money front, our public institutions are at risk of becoming purely pay to play (wonks call this “transactional”).
Makers, ask yourselves, how can we turn big data into a political constituency for using real evidence–one that can compete with all the negative noise and money in the system? For starters, technologists out West must stop treating government like it’s a bad signal that can be automated out of existence. We are at a moment where our society requires an engineering mindset to develop modern, tech-savvy rules for democracy. We need civic makers….”
Index: The Networked Public
The Living Library Index – inspired by the Harper’s Index – provides important statistics and highlights global trends in governance innovation. This installment focuses on the networked public and was originally published in 2014.
Global Overview
- The proportion of global population who use the Internet in 2013: 38.8%, up 3 percentage points from 2012
- Increase in average global broadband speeds from 2012 to 2013: 17%
- Percent of internet users surveyed globally that access the internet at least once a day in 2012: 96
- Hours spent online in 2012 each month across the globe: 35 billion
- Country with the highest online population, as a percent of total population in 2012: United Kingdom (85%)
- Country with the lowest online population, as a percent of total population in 2012: India (8%)
- Trend with the highest growth rate in 2012: Location-based services (27%)
- Years to reach 50 million users: telephone (75), radio (38), TV (13), internet (4)
Growth Rates in 2014
- Rate at which the total number of Internet users is growing: less than 10% a year
- Worldwide annual smartphone growth: 20%
- Tablet growth: 52%
- Mobile phone growth: 81%
- Percentage of all mobile users who are now smartphone users: 30%
- Amount of all web usage in 2013 accounted for by mobile: 14%
- Amount of all web usage in 2014 accounted for by mobile: 25%
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Percentage of money spent on mobile used for app purchases: 68%
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Growth of BitCoin wallet between 2013 and 2014: 8 times increase
- Number of listings on AirBnB in 2014: 550k, 83% growth year on year
- How many buyers are on Alibaba in 2014: 231MM buyers, 44% growth year on year
Social Media
- Number of Whatsapp messages on average sent per day: 50 billion
- Number sent per day on Snapchat: 1.2 billion
- How many restaurants are registered on GrubHub in 2014: 29,000
- Amount the sale of digital songs fell in 2013: 6%
- How much song streaming grew in 2013: 32%
- Number of photos uploaded and shared every day on Flickr, Snapchat, Instagram, Facebook and Whatsapp combined in 2014: 1.8 billion
- How many online adults in the U.S. use a social networking site of some kind: 73%
- Those who use multiple social networking sites: 42%
- Dominant social networking platform: Facebook, with 71% of online adults
- Number of Facebook users in 2004, its founding year: 1 million
- Number of monthly active users on Facebook in September 2013: 1.19 billion, an 18% increase year-over-year
- How many Facebook users log in to the site daily: 63%
- Instagram users who log into the service daily: 57%
- Twitter users who are daily visitors: 46%
- Number of photos uploaded to Facebook every minute: over 243,000, up 16% from 2012
- How much of the global internet population is actively using Twitter every month: 21%
- Number of tweets per minute: 350,000, up 250% from 2012
- Fastest growing demographic on Twitter: 55-64 year age bracket, up 79% from 2012
- Fastest growing demographic on Facebook: 45-54 year age bracket, up 46% from 2012
- How many LinkedIn accounts are created every minute: 120, up 20% from 2012
- The number of Google searches in 2013: 3.5 million, up 75% from 2012
- Percent of internet users surveyed globally that use social media in 2012: 90
- Percent of internet users surveyed globally that use social media daily: 60
- Time spent social networking, the most popular online activity: 22%, followed by searches (21%), reading content (20%), and emails/communication (19%)
- The average age at which a child acquires an online presence through their parents in 10 mostly Western countries: six months
- Number of children in those countries who have a digital footprint by age 2: 81%
- How many new American marriages between 2005-2012 began by meeting online, according to a nationally representative study: more than one-third
- How many of the world’s 505 leaders are on Twitter: 3/4
- Combined Twitter followers: of 505 world leaders: 106 million
- Combined Twitter followers of Justin Bieber, Katy Perry, and Lady Gaga: 122 million
- How many times all Wikipedias are viewed per month: nearly 22 billion times
- How many hits per second: more than 8,000
- English Wikipedia’s share of total page views: 47%
- Number of articles in the English Wikipedia in December 2013: over 4,395,320
- Platform that reaches more U.S. adults between ages 18-34 than any cable network: YouTube
- Number of unique users who visit YouTube each month: more than 1 billion
- How many hours of video are watched on YouTube each month: over 6 billion, 50% more than 2012
- Proportion of YouTube traffic that comes from outside the U.S.: 80%
- Most common activity online, based on an analysis of over 10 million web users: social media
- People on Twitter who recommend products in their tweets: 53%
- People who trust online recommendations from people they know: 90%
Mobile and the Internet of Things
- Number of global smartphone users in 2013: 1.5 billion
- Number of global mobile phone users in 2013: over 5 billion
- Percent of U.S. adults that have a cell phone in 2013: 91
- Number of which are a smartphone: almost two thirds
- Mobile Facebook users in March 2013: 751 million, 54% increase since 2012
- Growth rate of global mobile traffic as a percentage of global internet traffic as of May 2013: 15%, up from .9% in 2009
- How many smartphone owners ages 18–44 “keep their phone with them for all but two hours of their waking day”: 79%
- Those who reach for their smartphone immediately upon waking up: 62%
- Those who couldn’t recall a time their phone wasn’t within reach or in the same room: 1 in 4
- Facebook users who access the service via a mobile device: 73.44%
- Those who are “mobile only”: 189 million
- Amount of YouTube’s global watch time that is on mobile devices: almost 40%
- Number of objects connected globally in the “internet of things” in 2012: 8.7 billion
- Number of connected objects so far in 2013: over 10 billion
- Years from tablet introduction for tables to surpass desktop PC and notebook shipments: less than 3 (over 55 million global units shipped in 2013, vs. 45 million notebooks and 35 million desktop PCs)
- Number of wearable devices estimated to have been shipped worldwide in 2011: 14 million
- Projected number of wearable devices in 2016: between 39-171 million
- How much of the wearable technology market is in the healthcare and medical sector in 2012: 35.1%
- How many devices in the wearable tech market are fitness or activity trackers: 61%
- The value of the global wearable technology market in 2012: $750 million
- The forecasted value of the market in 2018: $5.8 billion
- How many Americans are aware of wearable tech devices in 2013: 52%
- Devices that have the highest level of awareness: wearable fitness trackers,
- Level of awareness for wearable fitness trackers amongst American consumers: 1 in 3 consumers
- Value of digital fitness category in 2013: $330 million
- How many American consumers surveyed are aware of smart glasses: 29%
- Smart watch awareness amongst those surveyed: 36%
Access
- How much of the developed world has mobile broadband subscriptions in 2013: 3/4
- How much of the developing world has broadband subscription in 2013: 1/5
- Percent of U.S. adults that had a laptop in 2012: 57
- How many American adults did not use the internet at home, at work, or via mobile device in 2013: one in five
- Amount President Obama initiated spending in 2009 in an effort to expand access: $7 billion
- Number of Americans potentially shut off from jobs, government services, health care and education, among other opportunities due to digital inequality: 60 million
- American adults with a high-speed broadband connection at home as of May 2013: 7 out of 10
- Americans aged 18-29 vs. 65+ with a high-speed broadband connection at home as of May 2013: 80% vs. 43
- American adults with college education (or more) vs. adults with no high school diploma that have a high-speed broadband connection at home as of May 2013: 89% vs. 37%
- Percent of U.S. adults with college education (or more) that use the internet in 2011: 94
- Those with no high school diploma that used the internet in 2011: 43
- Percent of white American households that used the internet in 2013: 67
- Black American households that used the internet in 2013: 57
- States with lowest internet use rates in 2013: Mississippi, Alabama and Arkansas
- How many American households have only wireless telephones as of the second half of 2012: nearly two in five
- States with the highest prevalence of wireless-only adults according to predictive modeling estimates: Idaho (52.3%), Mississippi (49.4%), Arkansas (49%)
- Those with the lowest prevalence of wireless-only adults: New Jersey (19.4%), Connecticut (20.6%), Delaware (23.3%) and New York (23.5%)
Sources
- “A Focus on Efficiency: A whitepaper from Facebook, Ericsson and Qualcomm,” internet.org, September 16, 2013.
- “Always Connected: How Smartphones And Social Keep Us Engaged,” IDC Research Report, 2013.
- Blumberg, Stephen J., Nadarajasundaram Ganesh, Julian V. Luke, and Gilbert Gonzales. “Wireless Substitution: State-level Estimates From the National Health Interview Survey, 2012,” National Health Statistics Reports, Number 70, December 18, 2013.
- Cacioppo, John T., Stephanie Cacioppo, Gian C. Gonzaga, Elizabeth L. Ogburn, and Tyler J. VanderWeele. “Marital satisfaction and break-ups differ across on-line and off-line meeting venues,” Proceedings of the National Academy of Sciences 110, no. 25 (2013): 10135-10140.
- “Connections Counter: The Internet of Everything in Motion,” Cisco, July 29, 2013.
- Cooper, Belle Beth. “10 Surprising social media statistics that might make you rethink your social strategy,” Buffer, July 16, 2013.
- Duggan, Maeve and Aaron Smith. “Social Media Update 2013” Pew Research Center, January 2014.
- “Facebook Quarterly Earnings Slides,” Q1 2013, Facebook.
- Hachman, Mark. “Facebook Used by Half of the World’s Internet Users, Save Asia,” PC Mag, February 2012.
- Hanun, Marya. “Klout,” Foreign Policy, August 9, 2013
- Howle, Cynthia, Glenny Brock, and Alan Blinder. “Most of U.S. is Wired but Millions Aren’t Plugged In,” The New York Times, August 18, 2013.
- “Key ICT indicators for developed and developing countries and the world (totals and penetration rates)”, International Telecommunications Unions (ITU), Geneva, February 27, 2013.
- “Global Internet User Survey Sumary Reports,” The Internet Society, 2012, Accessed on August 13, 2013.
- Goldsmith, Belinda. “Porn passed over as Web users become social: author,” Reuters, September 2008.
- Meeker, Mary. “Internet Trends 2013,” KPCB, presented at D11 Conference, Rancho Palos,Verdes, California, May 28-30, 2013.
- Meeker, Mary. “2014 Internet Trends,” KPCB, May 28, 2014.
- Mirani, Leo. “A snapshot of one minute on the internet, today and in 2012,” Quartz, November 26, 2013.
- Piombino, Kristin. “How Internet Users Worldwide Spend Time Online,” May 17, 2012.
- Qualman, Erik. “Social Media Revolution,” YouTube, March 21, 2013.
- “Statistics,” YouTube, Accessed December 6, 2013.
- Sullivan, Danny. “Google: 100 billion Searches Per month, Search to integrate Gmail, Launching Enhanced Search App for iOS,” Search Engine Land, August 8, 2012.
- “Twitter Now The Fastest Growing Social Platform In The World” Global Web Index, January 28 , 2013.
- “Wearable Tech Device Awareness Surpasses 50 Percent Among US Consumers, According to NPD,” NPD Group, January 2014.
- “Wearable Technology Market – Global Scenario, Trends, Industry Analysis, Size, Share and Forecast, 2012- 2018,” Transparency Market Research, 2013.
- “Wikimedia Report Card” Wikimedia Labs, December 2013.
- “World Market for Wearable Technology – A Quantitative Market Assessment – 2012,” IMS Research, 2012.
- “Would you want a digital footprint from birth?” AVG Blogs, October 6, 2010.
- Zickuhr, Kathryn and Aaron Smith. “Digital Differences,” Pew Internet & American Life Project, April 13, 2012
- Zickuhr, Kathryn and Aaron Smith. “Home Broadband 2013,” Pew Internet & American Life Project, August 26, 2013.
App pays commuters to take routes that ease congestion
Springwise: “Congestion at peak hours is a major problem in the world’s busiest city centres. We’ve recently seen Gothenburg in Sweden offering free bicycles to ease the burden on public transport services, but now a new app is looking to take a different approach to the same problem. Urban Engines uses algorithms to help cities determine key congestion choke points and times, and can then reward commuters for avoiding them.
The Urban Engines system is based on commuters using the smart commuter cards already found in many major cities. The company tracks journeys made with those commuter cards, and uses that data to identify main areas of congestion, and at what times the congestion occurs. The system has already been employed in Washington, D.C, and Sao Paulo, Brazil, helping provide valuable data for work with city planners.
It’s in Singapore, however, where the most interesting work has been achieved so far. There, commuters who have signed up and registered their commuter cards can earn rewards when they travel. They will earn one point for every kilometre travelled during peak hours, or triple that when travelling off-peak. The points earned can then be converted into discounts on future journeys, or put towards an in-app raffle game, where they have the opportunity to win sums of money. Urban Engines claim there’s been a 7 to 13 percent reduction in journeys made during peak hours, with 200,000 commuters taking part.
The company is based on an original experiment carried out in Bangalore. The rewards program there, carried out among 20,000 employees of the Indian company Infosys, lead to 17 percent of traffic shifting to off-peak travel times in six months. A similarly successful experiment has also been carried out on the Stanford University campus, and the plan is to now expand to other major cities…”
Closing the Feedback Loop: Can Technology Bridge the Accountability Gap
(WorldBank) Book edited by Björn-Sören Gigler and Savita Bailur: “This book is a collection of articles, written by both academics and practitioners as an evidence base for citizen engagement through information and communication technologies (ICTs). In it, the authors ask: how do ICTs empower through participation, transparency and accountability? Specifically, the authors examine two principal questions: Are technologies an accelerator to closing the “accountability gap” – the space between the supply (governments, service providers) and demand (citizens, communities, civil society organizations or CSOs) that requires bridging for open and collaborative governance? And under what conditions does this occur? The introductory chapters lay the theoretical groundwork for understanding the potential of technologies to achieving intended goals. Chapter 1 takes us through the theoretical linkages between empowerment, participation, transparency and accountability. In Chapter 2, the authors devise an informational capability framework, relating human abilities and well-being to the use of ICTs. The chapters to follow highlight practical examples that operationalize ICT-led initiatives. Chapter 3 reviews a sample of projects targeting the goals of transparency and accountability in governance to make preliminary conclusions around what evidence exists to date, and where to go from here. In chapter 4, the author reviews the process of interactive community mapping (ICM) with examples that support general local development and others that mitigate natural disasters. Chapter 5 examines crowdsourcing in fragile states to track aid flows, report on incitement or organize grassroots movements. In chapter 6, the author reviews Check My School (CMS), a community monitoring project in the Philippines designed to track the provision of services in public schools. Chapter 7 introduces four key ICT-led, citizen-governance initiatives in primary health care in Karnataka, India. Chapter 8 analyzes the World Bank Institute’s use of ICTs in expanding citizen project input to understand the extent to which technologies can either engender a new “feedback loop” or ameliorate a “broken loop”. The authors’ analysis of the evidence signals ICTs as an accelerator to closing the “accountability gap”. In Chapter 9, the authors conclude with the Loch Ness model to illustrate how technologies contribute to shrinking the gap, why the gap remains open in many cases, and what can be done to help close it. This collection is a critical addition to existing literature on ICTs and citizen engagement for two main reasons: first, it is expansive, covering initiatives that leverage a wide range of technology tools, from mobile phone reporting to crowdsourcing to interactive mapping; second, it is the first of its kind to offer concrete recommendations on how to close feedback loops.”
Democracy and open data: are the two linked?
Molly Shwartz at R-Street: “Are democracies better at practicing open government than less free societies? To find out, I analyzed the 70 countries profiled in the Open Knowledge Foundation’s Open Data Index and compared the rankings against the 2013 Global Democracy Rankings. As a tenet of open government in the digital age, open data practices serve as one indicator of an open government. Overall, there is a strong relationship between democracy and transparency.
Using data collected in October 2013, the top ten countries for openness include the usual bastion-of-democracy suspects: the United Kingdom, the United States, mainland Scandinavia, the Netherlands, Australia, New Zealand and Canada.
There are, however, some noteworthy exceptions. Germany ranks lower than Russia and China. All three rank well above Lithuania. Egypt, Saudi Arabia and Nepal all beat out Belgium. The chart (below) shows the democracy ranking of these same countries from 2008-2013 and highlights the obvious inconsistencies in the correlation between democracy and open data for many countries.
There are many reasons for such inconsistencies. The implementation of open-government efforts – for instance, opening government data sets – often can be imperfect or even misguided. Drilling down to some of the data behind the Open Data Index scores reveals that even countries that score very well, such as the United States, have room for improvement. For example, the judicial branch generally does not publish data and houses most information behind a pay-wall. The status of legislation and amendments introduced by Congress also often are not available in machine-readable form.
As internationally recognized markers of political freedom and technological innovation, open government initiatives are appealing political tools for politicians looking to gain prominence in the global arena, regardless of whether or not they possess a real commitment to democratic principles. In 2012, Russia made a public push to cultivate open government and open data projects that was enthusiastically endorsed by American institutions. In a June 2012 blog post summarizing a Russian “Open Government Ecosystem” workshop at the World Bank, one World Bank consultant professed the opinion that open government innovations “are happening all over Russia, and are starting to have genuine support from the country’s top leaders.”
Given the Russian government’s penchant for corruption, cronyism, violations of press freedom and increasing restrictions on public access to information, the idea that it was ever committed to government accountability and transparency is dubious at best. This was confirmed by Russia’s May 2013 withdrawal of its letter of intent to join the Open Government Partnership. As explained by John Wonderlich, policy director at the Sunlight Foundation:
While Russia’s initial commitment to OGP was likely a surprising boon for internal champions of reform, its withdrawal will also serve as a demonstration of the difficulty of making a political commitment to openness there.
Which just goes to show that, while a democratic government does not guarantee open government practices, a government that regularly violates democratic principles may be an impossible environment for implementing open government.
A cursory analysis of the ever-evolving international open data landscape reveals three major takeaways:
- Good intentions for government transparency in democratic countries are not always effectively realized.
- Politicians will gladly pay lip-service to the idea of open government without backing up words with actions.
- The transparency we’ve established can go away quickly without vigilant oversight and enforcement.”
Looking for the Needle in a Stack of Needles: Tracking Shadow Economic Activities in the Age of Big Data
Manju Bansal in MIT Technology Review: “The undocumented guys hanging out in the home-improvement-store parking lot looking for day labor, the neighborhood kids running a lemonade stand, and Al Qaeda terrorists plotting to do harm all have one thing in common: They operate in the underground economy, a shadowy zone where businesses, both legitimate and less so, transact in the currency of opportunity, away from traditional institutions and their watchful eyes.
One might think that this alternative economy is limited to markets that are low on the Transparency International rankings (such as sub-Saharan Africa and South Asia, for instance). However, a recent University of Wisconsin report estimates the value of the underground economy in the United States at about $2 trillion, about 15% of the total U.S. GDP. And a 2013 study coauthored by Friedrich Schneider, a noted authority on global shadow economies, estimated the European Union’s underground economy at more than 18% of GDP, or a whopping 2.1 trillion euros. More than two-thirds of the underground activity came from the most developed countries, including Germany, France, Italy, Spain, and the United Kingdom.
Underground economic activity is a multifaceted phenomenon, with implications across the board for national security, tax collections, public-sector services, and more. It includes the activity of any business that relies primarily on old-fashioned cash for most transactions — ranging from legitimate businesses (including lemonade stands) to drug cartels and organized crime.
Though it’s often soiled, heavy to lug around, and easy to lose to theft, cash is still king simply because it is so easy to hide from the authorities. With the help of the right bank or financial institution, “dirty” money can easily be laundered and come out looking fresh and clean, or at least legitimate. Case in point is the global bank HSBC, which agreed to pay U.S. regulators $1.9 billion in fines to settle charges of money laundering on behalf of Mexican drug cartels. According to a U.S. Senate subcommittee report, that process involved transferring $7 billion in cash from the bank’s branches in Mexico to those in the United States. Just for reference, each $100 bill weighs one gram, so to transfer $7 billion, HSBC had to physically transport 70 metric tons of cash across the U.S.-Mexican border.
The Financial Action Task Force, an intergovernmental body established in 1989, has estimated the total amount of money laundered worldwide to be around 2% to 5% of global GDP. Many of these transactions seem, at first glance, to be perfectly legitimate. Therein lies the conundrum for a banker or a government official: How do you identify, track, control, and, one hopes, prosecute money launderers, when they are hiding in plain sight and their business is couched in networked layers of perfectly defensible legitimacy?
Enter big-data tools, such as those provided by SynerScope, a Holland-based startup that is a member of the SAP Startup Focus program. This company’s solutions help unravel the complex networks hidden behind the layers of transactions and interactions.
Networks, good or bad, are near omnipresent in almost any form of organized human activity and particularly in banking and insurance. SynerScope takes data from both structured and unstructured data fields and transforms these into interactive computer visuals that display graphic patterns that humans can use to quickly make sense of information. Spotting of deviations in complex networked processes can easily be put to use in fraud detection for insurance, banking, e-commerce, and forensic accounting.
SynerScope’s approach to big-data business intelligence is centered on data-intense compute and visualization that extend the human “sense-making” capacity in much the same way that a telescope or microscope extends human vision.
To understand how SynerScope helps authorities track and halt money laundering, it’s important to understand how the networked laundering process works. It typically involves three stages.
1. In the initial, or placement, stage, launderers introduce their illegal profits into the financial system. This might be done by breaking up large amounts of cash into less-conspicuous smaller sums that are then deposited directly into a bank account, or by purchasing a series of monetary instruments (checks, money orders) that are then collected and deposited into accounts at other locations.
2. After the funds have entered the financial system, the launderer commences the second stage, called layering, which uses a series of conversions or transfers to distance the funds from their sources. The funds might be channeled through the purchase and sales of investment instruments, or the launderer might simply wire the funds through a series of accounts at various banks worldwide.
Such use of widely scattered accounts for laundering is especially prevalent in those jurisdictions that do not cooperate in anti-money-laundering investigations. Sometimes the launderer disguises the transfers as payments for goods or services.
3. Having successfully processed the criminal profits through the first two phases, the launderer then proceeds to the third stage, integration, in which the funds re-enter the legitimate economy. The launderer might invest the funds in real estate, luxury assets, or business ventures.
Current detection tools compare individual transactions against preset profiles and rules. Sophisticated criminals quickly learn how to make their illicit transactions look normal for such systems. As a result, rules and profiles need constant and costly updating.
But SynerScope’s flexible visual analysis uses a network angle to detect money laundering. It shows the structure of the entire network with data coming in from millions of transactions, a structure that launderers cannot control. With just a few mouse clicks, SynerScope’s relation and sequence views reveal structural interrelationships and interdependencies. When those patterns are mapped on a time scale, it becomes virtually impossible to hide abnormal flows.
