India Social: How Social Media Is Leading The Charge And Changing The Country


Book excerpt of Ankit Lal’s book ‘India Social’: on “How social media showed its unique power of crowdsourcing during the Chennai floods…

One ingenious resource that was circulated widely during the floods was a crowdsourced effort that mapped inundated roads in the city. Over 2,500 flooded roads were added to the city’s map via social media, which was put together by engineer and information designer, Arun Ganesh.

The Chennai floods were a superb example of the power of collective effort. Users across social media channels came together to offer shelter, food, transport, and even a place for people to charge their phones. SOS messages asking ground teams to rescue stranded family members also went back and forth, and there were many who offered their homes and offices to those who were stranded.

Perhaps the most simple yet effective tool during the floods was the website chennairains.org.

It began as a simple Google spreadsheet. Sowmya Rao was trying to help her uncle and aunt figure out whether it was safe to stay in their house in suburban Chennai or move to a friend’s place. When she found out that the area they lived in was under severe risk of flooding, she relayed the message to them. But she felt helpless about the countless others who were facing the same plight as her relatives. Acting on a suggestion by another Twitter user, she created the Google spreadsheet that went on to become the website chennairains.org.

The idea was simple: crowdsource details about those who could offer shelter, and pass it on to those who were tweeting about rising waters. A hastily put-together spreadsheet soon blossomed into a multi-faceted, volunteer-driven, highly energetic online movement to help Chennai, and ended up being used by the general public, police officers, government officials and celebrities alike….(More)”.

Open Data in Developing Economies: Toward Building an Evidence Base on What Works and How


New book by Stefaan Verhulst and Andrew Young: “Recent years have witnessed considerable speculation about the potential of open data to bring about wide-scale transformation. The bulk of existing evidence about the impact of open data, however, focuses on high-income countries. Much less is known about open data’s role and value in low- and middle-income countries, and more generally about its possible contributions to economic and social development.

Open Data in Developing Economies features in-depth case studies on how open data is having an impact across Screen Shot 2017-11-14 at 5.41.30 AMthe developing world-from an agriculture initiative in Colombia to data-driven healthcare
projects in Uganda and South Africa to crisis response in Nepal. The analysis built on these case studies aims to create actionable intelligence regarding:

(a) the conditions under which open data is most (and least) effective in development, presented in the form of a Periodic Table of Open Data;

(b) strategies to maximize the positive contributions of open data to development; and

(c) the means for limiting open data’s harms on developing countries.

Endorsements:

“An empirically grounded assessment that helps us move beyond the hype that greater access to information can improve the lives of people and outlines the enabling factors for open data to be leveraged for development.”-Ania Calderon, Executive Director, International Open Data Charter

“This book is compulsory reading for practitioners, researchers and decision-makers exploring how to harness open data for achieving development outcomes. In an intuitive and compelling way, it provides valuable recommendations and critical reflections to anyone working to share the benefits of an increasingly networked and data-driven society.”-Fernando Perini, Coordinator of the Open Data for Development (OD4D) Network, International Development Research Centre, Canada

Download full-text PDF – See also: http://odimpact.org/

Most of the public doesn’t know what open data is or how to use it


Jason Shueh at Statescoop: “New survey results show that despite the aggressive growth of open data, there is a drastic need for greater awareness and accessibility.

Results of a global survey published last month by Singapore’s Government Technology agency (GovTech) and the Economist Intelligence Unit, a British forecasting and advisory firm, show that open data is not being utilized as effectively as it could be. Researchers surveyed more than 1,000 residents in the U.S. and nine other leading open data counties and found that “an overwhelming” number of respondents say the primary barrier to open data’s use and effectiveness is a lack of public awareness.

The study reports that 50 percent of respondents said that national and local governments need to expand their civic engagements efforts on open data.

“Half of respondents say there is not enough awareness in their country about open government data initiatives and their benefits or potential uses,” the reports notes. “This is seen as the biggest barrier to more open government data use, particularly by citizens in India and Mexico.”

Accessibility is named as the second largest hurdle, with 31 percent calling for more relevant data. Twenty-five percent say open data is difficult to use due to a lack of standardized formats and another 25 percent say they don’t have the skills to understand open data.

Those calling for more relevant data say they wanted to see more information on crime, the economy and the environment, yet report they are happy with the availability and use of open data related to transportation….

When asked to name the main benefit of open data, 70 percent say greater transparency, 78 percent say to drive a better quality of life, and 53 percent cite better decision making….(More)”.

“Nudge units” – where they came from and what they can do


Zeina Afif at the Worldbank: “You could say that the first one began in 2009, when the US government recruited Cass Sunstein to head The Office of Information and Regulatory Affairs (OIRA) to streamline regulations. In 2010, the UK established the first Behavioural Insights Unit (BIT) on a trial basis, under the Cabinet Office. Other countries followed suit, including the US, Australia, Canada, Netherlands, and Germany. Shortly after, countries such as India, Indonesia, Peru, Singapore, and many others started exploring the application of behavioral insights to their policies and programs. International institutions such as the World Bank, UN agencies, OECD, and EU have also established behavioral insights units to support their programs. And just this month, the Sustainable Energy Authority of Ireland launched its own Behavioral Economics Unit.

The Future
As eMBeD, the behavioral science unit at the World Bank, continues to support governments across the globe in the implementation of their units, here are some common questions we often get asked.

What are the models for a Behavioral Insights Unit in Government?
As of today, over a dozen countries have integrated behavioral insights with their operations. While there is not one model to prescribe, the setup varies from centralized or decentralized to networked….

In some countries, the units were first established at the ministerial level. One example is MineduLab in Peru, which was set up with eMBeD’s help. The unit works as an innovation lab, testing rigorous and leading research in education and behavioral science to address issues such as teacher absenteeism and motivation, parents’ engagement, and student performance….

What should be the structure of the team?
Most units start with two to four full-time staff. Profiles include policy advisors, social psychologists, experimental economists, and behavioral scientists. Experience in the public sector is essential to navigate the government and build support. It is also important to have staff familiar with designing and running experiments. Other important skills include psychology, social psychology, anthropology, design thinking, and marketing. While these skills are not always readily available in the public sector, it is important to note that all behavioral insights units partnered with academics and experts in the field.

The U.S. team, originally called the Social and Behavioral Sciences Team, is staffed mostly by seconded academic faculty, researchers, and other departmental staff. MineduLab in Peru partnered with leading experts, including the Abdul Latif Jameel Poverty Action Lab (J-PAL), Fortalecimiento de la Gestión de la Educación (FORGE), Innovations for Poverty Action (IPA), and the World Bank….(More)”

Creative campaign helps earthquake victims


Springwise: “There were many offers of help after the shocking earthquake in Mexico on 19th September, but two creative directors from Mexico City agency Anonimo decided to do something a bit different. They created Arriba Mexico (which roughly translates as Up With Mexico), a website that initially looks very similar to a home rental site such as Airbnb, but rather than paying to stay in the home, the money paid actually goes directly to help those affected.

The site lists a number of properties destroyed in the earthquake, along with a description and photographs. Titles like ‘Rent a Loft in the Roma Neighborhood’ and ‘Stay in a Room in the Heart of Chiapas’ lead through to a description of the property and the price per night’s stay – which the site naturally informs is a symbolic stay. The user picks the property and the number of nights they’d like to stay for, and the total figure is their donation. 100 percent of the money raised goes directly to CADENA, a disaster relief charity. Some of the money was spent on shelters to provide temporary accommodation, while the eventual aim is to use the remaining funds to rebuild homes in the most heavily damaged areas of Mexico City, Puebla, Oaxaca and Chiapas. At the time of writing, the total money donated was just over USD 473,500. Over 350 died in the earthquake, which registered 8.1 on the Richter scale. Many organizations, governments and charities from all over the world have donated money and time to help the people of Mexico rebuild their lives.

Many innovators and companies are working hard to help those effected by natural disasters. One company in India has produced a modular home that’s built to withstand earthquakes, and MyShake is an app that helps people prepare for earthquakes….(More)”.

How to Use Social Media to Better Engage People Affected by Crises


Guide by the International Red Cross Federation: “Together with ICRC, and with the support of OCHA, we have published a brief guide on how to use social media to better engage people affected by crisis. The guide is geared towards staff in humanitarian organisations who are responsible for official social media channels.

In the past few years, the role of social media and digital technologies in times of disasters and crises has grown exponentially. During disasters like the 2015 Nepal earthquake, for instance, Facebook and Twitter were crucial components of the humanitarian response, allowing mostly local, but also international actors involved in relief efforts, to disseminate lifesaving messages. However, the use of social media by humanitarian organizations to engage and communicate with (not about) affected people is, to date, still vastly untapped and largely under researched and document¬ed in terms of the provision of practical guidance, both thematically and technically, good practices and lessons learned.

This brief guide, trying to address this gap, provides advice on how to use social media effectively to engage with, and be accountable to, affected people through practical tips and case studies from within the Movement and the wider sector…(Guide)”.

Art And Science Of The Nudge – Innovation In Indian Policymaking


Vinayak Dalmia at Swarajya: “In September last year, a news release stated that NITI Aayog, in partnership with the Bill & Melinda Gates Foundation, will help set up a “nudge unit”. The stated aim is to deepen the reach of certain flagship programmes including Swachh Bharat, Jan Dhan Yojana and Skill Development.

Mainstream publications have also begun to argue for the same. Since a lot of India’s social problems are behavioural in nature, subtle, inexpensive changes in the “environment” prove more effective than elaborate laws or policies. Prime Minister Narendra Modi himself hinted at the psychological nature of ills such as gender violence and sanitation. Pratap Bhanu Mehta states – “social failure is as serious a matter as market failure”. The Prime Minister has started with moral persuasion on issues of cleanliness or giving up LPG (liquefied petroleum gas) subsidies. A formal and rigorous approach to some of these problems should be the next logical step.

Government and/or policymakers are in many ways architects designing “choices” and social environments we live in. As designers, they must leverage the fundamental truth that all actors and agents are psychological beings having less-than-perfect rationality. So, while behavioural science operates on the premise that the brain is prone to making mistakes, psychology can address the flaws and design smarter policies.

For example, open defecation is a big problem in India. It stands tangential to the Prime Minister’s Swachh Bharat dream. In spite of building toilets, in some cases, the usage rates are no more than 50 per cent. World Bank economist Nidhi Khurana has proposed communicating the harms of this behaviour as opposed to the benefits of using a toilet. In effect, she is suggesting the use of the theory of “loss aversion” which states that people value potential losses more than potential gains (on average, twice as much). Studies have also found that subtle changes in the sense of ownership bring significant improvements.

Noteworthy is the immunisation rate in Rajasthan. It increased after free lentils were given to women who brought their children to dispensaries. Colour-coded footprints in the Delhi Metro is borrowed from Copenhagen in order to institute better civic sense. In Kenya, weekly text reminders help ensure HIV patients adhere to medication schedules….(More)”.

Voice or chatter? Making ICTs work for transformative citizen engagement


Research Report Summary by Making All Voices Count: “What are the conditions in democratic governance that make information and communication technology (ICT)-mediated citizen engagement transformative? While substantial scholarship exists on the role of the Internet and digital technologies in triggering moments of political disruption and cascading upheavals, academic interest in the sort of deep change that transforms institutional cultures of democratic governance, occurring in ‘slow time’, has been relatively muted.

This study attempts to fill this gap. It is inspired by the idea of participation in everyday democracy and seeks to explore how ICT-mediated citizen engagement can promote democratic governance and amplify citizen voice.

ICT-mediated citizen engagement is defined by this study as comprising digitally-mediated information outreach, dialogue, consultation, collaboration and decision-making, initiated either by government or by citizens, towards greater government accountability and responsiveness.

The study involved empirical explorations of citizen engagement initiatives in eight sites – two in Asia (India and Philippines), one in Africa (South Africa), three in South America (Brazil, Colombia, Uruguay) and two in Europe (Netherlands and Spain).

This summary of the larger Research Report presents recommendations for how public policies and programmes can promote ICTs for citizen engagement and transformative citizenship.  In doing so it provides an overview of the discussion the authors undertake on three inter-related dimensions, namely:

  • calibrating digitally mediated citizen participation as a measure of political empowerment and equality
  • designing techno-public spaces as bastions of inclusive democracy
  • ensuring that the rule of law upholds democratic principles in digitally mediated governance…(More. Full research report)

Internet of Things tackles global animal poaching


Springwise: “ZSL (Zoological Society of London), one of the most famous zoos in Europe, has teamed up with non-profit technology company Digital Catapult to support the development of anti-poaching technology. The partnership will use the Internet of Things (IoT) and Low Power Wide Area Network (LPWAN) technologies to create a sensor and satellite-enabled network that will be able to help conservationists monitor wildlife and respond to poaching threats on land and sea in some of the world’s most remote national parks.

Up to 35,000 African elephants were killed by poachers in 2016, and black rhino and mountain gorilla populations continue to be at high risk. LPWAN could help prevent poaching in game reserves by enabling remote sensors to communicate with one another over long distance while using only a small amount of power. These connected sensors are able to detect activities nearby and determine whether these originate from wildlife or poachers, creating immediate alerts for those monitoring the area.

Digital Catapult has installed a LPWAN base station at the ZSL headquarters at London Zoo, which will enable prototypes to be tested on site. This technology will build on the revolutionary work already underway in areas including Kenya, Nepal, Australia, the Chagos Archipelago, and Antarctica.

The practise of poaching has been the target of many technology companies, with a similar project using artificial intelligence to monitor poachers recently coming to light. One of the many devastating impacts of poaching is the potential to cause extinction of some animals, and one startup has tackled this potential catastrophe with rhinos by producing a 3D printed horn that could help the species avoid being a target….(More)”.

Who serves the poor ? surveying civil servants in the developing world


Worldbank working paper by Daniel Oliver Rogger: “Who are the civil servants that serve poor people in the developing world? This paper uses direct surveys of civil servants — the professional body of administrators who manage government policy — and their organizations from Ethiopia, Ghana, Indonesia, Nigeria, Pakistan and the Philippines, to highlight key aspects of their characteristics and experience of civil service life. Civil servants in the developing world face myriad challenges to serving the world’s poor, from limited facilities to significant political interference in their work. There are a number of commonalities across service environments, and the paper summarizes these in a series of ‘stylized facts’ of the civil service in the developing world. At the same time, the particular challenges faced by a public official vary substantially across and within countries and regions. For example, measured management practices differ widely across local governments of a single state in Nigeria. Surveys of civil servants allow us to document these differences, build better models of the public sector, and make more informed policy choices….(More)”.