The 4 Types of Cities and How to Prepare Them for the Future


John D. Macomber at Harvard Business Review: “The prospect of urban innovation excites the imagination. But dreaming up what a “smart city” will look like in some gleaming future is, by its nature, a utopian exercise. The messy truth is that cities are not the same, and even the most innovative approach can never achieve universal impact. What’s appealing for intellectuals in Copenhagen or Amsterdam is unlikely to help millions of workers in Jakarta or Lagos. To really make a difference, private entrepreneurs and civic entrepreneurs need to match projects to specific circumstances. An effective starting point is to break cities into four segments across two distinctions: legacy vs. new cities, and developed vs. emerging economies. The opportunities to innovate will differ greatly by segment.

Segment 1: Developed Economy, Legacy City
Examples: London, Detroit, Tokyo, Singapore

Characteristics: Any intervention in a legacy city has to dismantle something that existed before — a road or building, or even a regulatory authority or an entrenched service business. Slow demographic growth in developed economies creates a zero-sum situation (which is part of why the licensed cabs vs Uber/Lyft contest is so heated). Elites live in these cities, so solutions arise that primarily help users spend their excess cash. Yelp, Zillow, and Trip Advisor are examples of innovations in this context.
Implications for city leaders: Leaders should try to establish a setting where entrepreneurs can create solutions that improve quality of life — without added government expense. …

Implications for entrepreneurs: Denizens of developed legacy cities have discretionary income. …

Segment 2: Emerging Economy, Legacy City
Examples: Mumbai, São Paolo, Jakarta

Characteristics: Most physical and institutional structures are already in place in these megacities, but with fast-growing populations and severe congestion, there is an opportunity to create value by improving efficiency and livability, and there is a market of customers with cash to pay for these benefits.

Implications for city leaders: Leaders should loosen restrictions so that private finance can invest in improvements to physical infrastructure, to better use what already exists. …

Implications for entrepreneurs: Focus on public-private partnerships (PPP). …

Segment 3: Emerging Economy, New City
Examples: Phu My Hung, Vietnam; Suzhou, China; Astana, Kazakhstan; Singapore (historically)

Characteristics: These cities tend to have high population growth and high growth rates in GDP per capita, demographic and economic tailwinds that help to boost returns. The urban areas have few existing physical or social structures to dismantle as they grow, hence fewer entrenched obstacles to new offerings. There is also immediate ROI for investments in basic services as population moves in, because they capture new revenues from new users. Finally, in these cities there is an important chance to build it right the first time, notably with respect to the roads, bridges, water, and power that will determine both economic competitiveness and quality of life for decades. The downside? If this chance is missed, new urban agglomerations will be characterized by informal sprawl and new settlements will be hard to reach after the fact with power, roads, and sanitation.
Implications for city leaders: Leaders should first focus on building hard infrastructure that will support services such as schools, hospitals, and parks. …

Implications for entrepreneurs: In these cities, it’s too soon to think about optimizing existing infrastructure or establishing amusing ways for wealthy people to spend their disposable income. …

Segment 4: Developed Economy, New City
Examples and characteristics: Such cities are very rare. All the moment, almost all self-proclaimed “new cities” in the developed world are in fact large, integrated real-estate developments with an urban theme, usually in close proximity to a true municipality. Examples of these initiatives include New Songdo City in South Korea, Masdar City in Abu Dhabi, and Hafen City Hamburg in Germany.

Implications for city leaders: These satellites of existing metropolises compete for jobs and to attract talented participants in the creative economy. ….

Implications for entrepreneurs: Align with city leaders on services that are important to knowledge workers, and help build the cities’ brand. ….

Cities are different. So are solutions….(More)

New #ODimpact Release: How is Open Data Creating Economic Opportunities and Solving Public Problems?


Andrew Young at The GovLab: “Last month, the GovLab and Omidyar Network launched Open Data’s Impact (odimpact.org), a custom-built repository offering a range of in-depth case studies on global open data projects. The initial launch of theproject featured the release of 13 open data impact case studies – ten undertaken by the GovLab, as well asthree case studies from Becky Hogge (@barefoot_techie), an independent researcher collaborating withOmidyar Network. Today, we are releasing a second batch of 12 case studies – nine case studies from theGovLab and three from Hogge…

The batch of case studies being revealed today examines two additional dimensions of impact. They find that:

  • Open data is creating new opportunities for citizens and organizations, by fostering innovation and promoting economic growth and job creation.
  • Open data is playing a role in solving public problems, primarily by allowing citizens and policymakers access to new forms of data-driven assessment of the problems at hand. It also enables data-driven engagement, producing more targeted interventions and enhanced collaboration.

The specific impacts revealed by today’s release of case studies are wide-ranging, and include both positive and negative transformations. We have found that open data has enabled:

  • The creation of new industries built on open weather data released by the United States NationalOceanic and Atmospheric Administration (NOAA).
  • The generation of billions of dollars of economic activity as a result of the Global Positioning System(GPS) being opened to the global public in the 1980s, and the United Kingdom’s Ordnance Survey geospatial offerings.
  • A more level playing field for small businesses in New York City seeking market research data.
  • The coordinated sharing of data among government and international actors during the response to theEbola outbreak in Sierra Leone.
  • The identification of discriminatory water access decisions in the case Kennedy v the City of Zanesville, resulting in a $10.9 million settlement for the African-American plaintiffs.
  • Increased awareness among Singaporeans about the location of hotspots for dengue fever transmission.
  • Improved, data-driven emergency response following earthquakes in Christchurch, New Zealand.
  • Troubling privacy violations on Eightmaps related to Californians’ political donation activity….(More)”

All case studies available at odimpact.org.

 

Letting the people decide … but will government listen?


 in The Mandarin: “If we now have the technology to allow citizens to vote directly on all issues, what job remains for public servants?

While new technology may provide new options to contribute, the really important thing is governmental willingness to actually listen, says Maria Katsonis, the Victorian Department of Premier and Cabinet’s director of equality.

The balance between citizen consultation and public service expertise in decision-making remains a hot debate, with South Australian Premier Jay Weatherill warning last year that while expertise in policy is important, overzealous bureaucrats and politicians can disenfranchise citizens.

The internet is assisting government to attain opinions from people more easily than ever before. SA, for example, has embraced the use of citizen juries in policy formation through its youSAy portal — though as yet on only some issues. Finland has experimented with digitally crowdsourcing input into the policymaking process.

The Victorian government, meanwhile, has received blowback around claims its recent announcement for a “skyrail” in Melbourne’s south-eastern suburbs went ahead with very little consultation…

Indeed, even a direct vote doesn’t mean the government is really listening to the people. A notable example of a government using a poorly designed popular vote to rubber stamp its own intentions was an online poll in Queensland on whether to cut public transport fares which was worded to suit the government’s own predilections.

Giving citizens the tools to contribute

Katsonis said she didn’t want to “diss crowdsourcing”; governments should think about where using it might be appropriate, and where it might not. Directly crowdsourcing legislation is perhaps not the best way to use the “wisdom of the crowd”, she suggested….The use of people’s panels to inform policy and budgeting — for example at the City of Melbourne — shows some promise as one tool to improve engagement. Participants of people’s panels — which see groups of ordinary citizens being given background information about the task at hand and then asked to come up with a proposal for what to do — tend to report a higher trust in governmental processes after they’ve gained some experience of the difficulty of making those decisions.

One of the benefits of that system is the chance to give participants the tools to understand those processes for themselves, rather than going in cold, as some other direct participation tools do….

Despite the risks, processes such as citizens’ panels are still a more nuanced approach than calls for frequent referenda or the new breed of internet-based political parties, such as Australia’s Online Direct Democracy, that promise their members of parliament will vote however a majority of voters tell them to….(More)”

Improving government effectiveness: lessons from Germany


Tom Gash at Global Government Forum: “All countries face their own unique challenges but advanced democracies also have much in common: the global economic downturn, aging populations, increasingly expensive health and pension spending, and citizens who remain as hard to please as ever.

At an event last week in Bavaria, attended by representatives of Bavaria’s governing party, the Christian Social Union (CSU) and their guests, it also became clear that there is a growing consensus that governments face another common problem. They have relied for too long on traditional legislation and regulation to drive change. The consensus was that simply prescribing in law what citizens and companies can and can’t do will not solve the complex problems governments are facing, that governments cannot legislate their way to improved citizen health, wealth and wellbeing….

…a number of developments …from which both UK and international policymakers and practitioners can learn to improve government effectiveness.

  1. Behavioural economics: The Behavioural Insights Team (BIT), which span out of government in 2013 and is the subject of a new book by one of its founders and former IfG Director of Research, David Halpern, is being watched carefully by many countries abroad. Some are using its services, while others – including the New South Wales Government in Australia –are building their own skills in this area. BIT and others using similar principles have shown that using insights from social psychology – alongside an experimental approach – can help save money and improve outcomes. Well known successes include increasing the tax take through changing wording of reminder letters (work led by another IfG alumni Mike Hallsworth) and increasing pension take-up through auto-enrolment.
  2. Market design: There is an emerging field of study which is examining how algorithms can be used to match people better with services they need – particularly in cases where it is unfair or morally repugnant to let allow a free market to operate. Alvin Roth, the Harvard Professor and Nobel prize winner, writes about these ‘matching markets’ in his book Who Gets What and Why – in which he also explains how the approach can ensure that more kidneys reach compatible donors, and children find the right education.
  3. Big data: Large datasets can now be mined far more effectively, whether it is to analyse crime patterns to spot where police patrols might be useful or to understand crowd flows on public transport. The use of real-time information allows far more sophisticated deployment of public sector resources, better targeted at demand and need, and better tailored to individual preferences.
  4. Transparency: Transparency has the potential to enhance both the accountability and effectiveness of governments across the world – as shown in our latest Whitehall Monitor Annual Report. The UK government is considered a world-leader for its transparency – but there are still areas where progress has stalled, including in transparency over the costs and performance of privately provided public services.
  5. New management models: There is a growing realisation that new methods are best harnessed when supported by effective management. The Institute’s work on civil service reform highlights a range of success factors from past reforms in the UK – and the benefits of clear mechanisms for setting priorities and sticking to them, as is being attempted by governments new(ish) Implementation Taskforces and the Departmental Implementation Units currently cropping up across Whitehall. I looked overseas for a different model that clearly aligns government activities behind citizens’ concerns – in this case the example of the single non-emergency number system operating in New York City and elsewhere. This system supports a powerful, highly responsive, data-driven performance management regime. But like many performance management regimes it can risk a narrow and excessively short-term focus – so such tools must be combined with the mind-set of system stewardship that the Institute has long championed in its policymaking work.
  6. Investment in new capability: It is striking that all of these developments are supported by technological change and research insights developed outside government. But to embed new approaches in government, there appear to be benefits to incubating new capacity, either in specialist departmental teams or at the centre of government….(More)”

When Does ICT-Enabled Citizen Voice Lead to Government Responsiveness?


Paper by Tiago Peixoto and Jonathan Fox (Worldbank): “This paper reviews evidence on the use of 23 information and communication technology (ICT) platforms to project citizen voice to improve public service delivery. This meta-analysis focuses on empirical studies of initiatives in the global South, highlighting both citizen uptake (‘yelp’) and the degree to which public service providers respond to expressions of citizen voice (‘teeth’). The conceptual framework further distinguishes between two trajectories for ICT-enabled citizen voice: Upwards accountability occurs when users provide feedback directly to decision-makers in real time, allowing policy-makers and program managers to identify and address service delivery problems – but at their discretion. Downwards accountability, in contrast, occurs either through real time user feedback or less immediate forms of collective civic action that publicly call on service providers to become more accountable and depends less exclusively on decision- makers’ discretion about whether or not to act on the information provided. This distinction between the ways in which ICT platforms mediate the relationship between citizens and service providers allows for a precise analytical focus on how different dimensions of such platforms contribute to public sector responsiveness. These cases suggest that while ICT platforms have been relevant in increasing policymakers’ and senior managers’ capacity to respond, most of them have yet to influence their willingness to do so….(More)”

Humanity 360: World Humanitarian Data and Trends 2015


OCHA: “WORLD HUMANITARIAN DATA AND TRENDS

Highlights major trends, challenges and opportunities in the nature of humanitarian crises, showing how the humanitarian landscape is evolving in a rapidly changing world.

EXPLORE...

LEAVING NO ONE BEHIND: HUMANITARIAN EFFECTIVENESS IN THE AGE OF THE SUSTAINABLE DEVELOPMENT GOALS

Exploring what humanitarian effectiveness means in today’s world ‐ better meeting the needs of people in crisis, better moving people out of crisis.

EXPLORE

TOOLS FOR DATA COORDINATION AND COLLECTION

 

Playing ‘serious games,’ adults learn to solve thorny real-world problems


Lawrence Susskind and Ella Kim in The Conversation: “…We have been testing the use of role-playing games to promote collaborative decision-making by nations, states and communities. Unlike online computer games, players in role-playing games interact face-to-face in small groups of six to eight. The games place them in a hypothetical setting that simulates a real-life problem-solving situation. People are often assigned roles that are very different from their real-life roles. This helps them appreciate how their political adversaries view the problem.

Players receive briefing materials to read ahead of time so they can perform their assigned roles realistically. The idea is to reenact the tensions that actual stakeholders will feel when they are making real-life decisions. In the game itself, participants are asked to reach agreement in their roles in 60-90 minutes. (Other games, like the Mercury Game or the Chlorine Game, take longer to play.) If multiple small groups play the game at the same time, the entire room – which may include 100 tables of game players or more – can discuss the results together. In these debriefings, the most potent learning often occurs when players hear about creative moves that others have used to reach agreement.

It can take up to several months to design a game. Designers start by interviewing real-life decision makers to understand how they view the problem. Game designers must also synthesize a great deal of scientific and technical information to present it in the game in a form that anyone can understand. After the design phase, games have to be tested and refined before they are ready for play.

Research shows that this immersive approach to learning is particularly effective for adults. Our own research shows that elected and appointed officials, citizen advocates and corporate leaders can absorb a surprising amount of new scientific information when it is embedded in a carefully crafted role-playing game. In one study of more than 500 people in four New England coastal communities, we found that a significant portion of game players (1) changed their minds about how urgent a threat climate change is; (2) became more optimistic about their local government’s ability to reduce climate change risks; and (3) became more confident that conflicting groups would be able to reach agreement on how to proceed with climate adaptation….

Our conclusion is that “serious games” can prepare citizens and officialsto participate successfully in science-based problem-solving. In related research in Ghana and Vietnam, we found that role-playing games had similarly valuable effects. While the agreements reached in games do not necessarily indicate what actual agreements may be reached, they can help officials and stakeholder representatives get a much clearer sense of what might be possible.

We believe that role-playing games can be used in a wide range of situations. We have designed games that have been used in different parts of the world to help all kinds of interest groups work together to draft new environmental regulations. We have brought together adversaries in energy facility siting and waste cleanup disputes to play a game prior to facing off against each other in real life. This approach has also facilitated decisions in regional economic development disputes, water allocation disputes in an international river basin and disputes among aboriginal communities, national governments and private industry….(More)”

This Is How Visualizing Open Data Can Help Save Lives


Alexander Howard at the Huffington Post: “Cities are increasingly releasing data that they can use to make life better for their residents online — enabling journalists and researchers to better inform the public.

Los Angeles, for example, has analyzed data about injuries and deaths on its streets and published it online. Now people can check its conclusions and understand why LA’s public department prioritizes certain intersections.

The impact from these kinds of investments can lead directly to saving lives and preventing injuries. The work is part of a broader effort around the world to make cities safer.

Like New York City, San Francisco and Portland, Oregon, Los Angeles has adopted Sweden’s “Vision Zero” program as part of its strategy for eliminating traffic deathsCalifornia led the nation in bicycle deaths in 2014.

At visionzero.lacity.org, you can see that the City of Los Angeles is using data visualization to identify the locations of “high injury networks,” or the 6 percent of intersections that account for 65 percent of the severe injuries in the area.

CITY OF LOS ANGELES

The work is the result of LA’s partnership with University of South California graduate students. As a result of these analyses, the Los Angeles Police Department has been cracking down on jaywalking near the University of Southern California.

Abhi Nemani, the former chief data officer for LA, explained why the city needed to “go back to school” for help.

“In resource-constrained environments — the environment most cities find themselves in these days — you often have to beg, borrow, and steal innovation; particularly so, when it comes to in-demand resources such as data science expertise,” he told the Huffington Post.

“That’s why in Los Angeles, we opted to lean on the community for support: both the growing local tech sector and the expansive academic base. The academic community, in particular, was eager to collaborate with the city. In fact, most — if not all — local institutions reached out to me at some point asking to partner on a data science project with their graduate students.”

The City of Los Angeles is now working with another member of its tech sector toeliminate traffic deaths. DataScience, based in Culver City, California, received $22 million dollars in funding in December to make predictive insights for customers.

“The City of Los Angeles is very data-driven,” DataScience CEO Ian Swanson told HuffPost. “I commend Mayor Eric Garcetti and the City of Los Angeles on the openness, transparency, and availability of city data initiatives, like Vision Zero, put the City of Los Angeles‘ data into action and improve life in this great city.”

DataScience created an interactive online map showing the locations of collisions involving bicycles across the city….(More)”

The Routledge Companion to Social Media and Politics


Book edited by Axel Bruns, Gunn Enli, Eli Skogerbo, Anders Olof Larsson, Christian Christensen: “Social media are now widely used for political protests, campaigns, and communication in developed and developing nations, but available research has not yet paid sufficient attention to experiences beyond the US and UK. This collection tackles this imbalance head-on, compiling cutting-edge research across six continents to provide a comprehensive, global, up-to-date review of recent political uses of social media.

Drawing together empirical analyses of the use of social media by political movements and in national and regional elections and referenda, The Routledge Companion to Social Media and Politics presents studies ranging from Anonymous and the Arab Spring to the Greek Aganaktismenoi, and from South Korean presidential elections to the Scottish independence referendum. The book is framed by a selection of keystone theoretical contributions, evaluating and updating existing frameworks for the social media age….(More)”

To reduce economic inequality, do we need better democracy?


Matt Leighninger at Public Agenda: “When people have a say in the decisions that affect their lives, they will be better off economically as well as politically.

This idea has intrigued community development experts, foundation executives, public officials and academic researchers for many years. It has also animated some of the work people and governments are undertaking to address inequality, both in the United States and (especially) in the Global South.

But can a participatory democracy lead to greater economic opportunity? We are just beginning to amass evidence that this idea is true, understand how and why it works, and figure out how to make it happen better and faster.

Over the last two decades we have witnessed a quiet revolution in how governments and other institutions engage the public. Public officials, technologists, engagement practitioners, community organizers and other leaders have developed hundreds of projects, processes, tools and apps that boost engagement.

While they differ in many ways, these strategies and resources have one common thread: they treat citizens like adults rather than the clients (or children) of the state. They give people chances to connect, learn, deliberate, make recommendations, vote on budget or policy decisions, take action to solve public problems or all of the above. The principles behind these practices embody and enable greater political equality.

This wave of experimentation has produced inspiring outcomes in cities all over the world, but it has been particularly productive in Brazil and other parts of the Global South, where engagement has been built into the way that many cities operate. In these places, it is increasingly clear that when people have a legitimate voice in the institutions that govern their communities, and when they have support through various kinds of social and political networks, their economic fortunes improve.

The best-documented cases come from cities in Brazil, where Participatory Budgeting and other forms of engagement have been built into a much more robust “civic infrastructure” than we have in most American cities. In other words, people in these places have a wider variety of ways to participate on a broader range of issues and decisions. Their chances for engagement include online opportunities as well as face-to-face meetings. Many are social events as much as political ones: people participate because they get to see their neighbors and feel like they are part of a community, in addition to being able to weigh in on a public decision.

In these cities, the gap between rich and poor has narrowed, much more so than in similar cities without vibrant local democracies. In addition, governments are more likely to complete planned projects; public finances are better managed and less prone to corruption; people exhibit increased trust in public institutions and are more likely to pay their taxes; public expenditures are more likely to benefit low-income people; public health outcomes, such as the rate of infant mortality, have improved; and poverty has been reduced.

The connection between democratic innovation and greater economic equity raises many questions ripe for research:….(More)”