Can Mobile Phone Surveys Identify People’s Development Priorities?


Ben Leo and Robert Morello at the Center for Global Development: “Mobile phone surveys are fast, flexible, and cheap. But, can they be used to engage citizens on how billions of dollars in donor and government resources are spent? Over the last decade, donor governments and multilateral organizations have repeatedly committed to support local priorities and programs. Yet, how are they supposed to identify these priorities on a timely, regular basis? Consistent discussions with the local government are clearly essential, but so are feeding ordinary people’s views into those discussions. However, traditional tools, such as household surveys or consultative roundtables, present a range of challenges for high-frequency citizen engagement. That’s where mobile phone surveys could come in, enabled by the exponential rise in mobile coverage throughout the developing world.

Despite this potential, there have been only a handful of studies into whether mobile surveys are a reliable and representative tool across a broad range of developing-country contexts. Moreover, there have been almost none that specifically look at collecting information about people’s development priorities. Along with Tiago Peixoto,Steve Davenport, and Jonathan Mellon, who focus on promoting citizen engagement and open government practices at the World Bank, we sought to address this policy research gap. Through a study focused on four low-income countries (Afghanistan, Ethiopia, Mozambique, and Zimbabwe), we rigorously tested the feasibility of interactive voice recognition (IVR) surveys for gauging citizens’ development priorities.

Specifically, we wanted to know whether respondents’ answers are sensitive to a range of different factors, such as (i) the specified executing actor (national government or external partners); (ii) time horizons; or (iii) question formats. In other words, can we be sufficiently confident that surveys about people’s priorities can be applied more generally to a range of development actors and across a range of country contexts?

Several of these potential sensitivity concerns were raised in response to an earlier CGD working paper, which found that US foreign aid is only modestly aligned with Africans’ and Latin Americans’ most pressing concerns. This analysis relied upon Afrobarometer and Latinobarometro survey data (see explanatory note below). For instance, some argued that people’s priorities for their own government might be far less relevant for donor organizations. Put differently, the World Bank or USAID shouldn’t prioritize job creation in Nigeria simply because ordinary Nigerians cite it as a pressing government priority. Our hypothesis was that development priorities would likely transcend all development actors, and possibly different timeframes and question formats as well. But, we first needed to test these assumptions.

So, what did we find? We’ve included some of the key highlights below. For a more detailed description of the study and the underlying analysis, please see our new working paper. Along with our World Bank colleagues, we also published an accompanying paper that considers a range of survey method issues, including survey representativeness….(More)”

The big cost of using big data in elections


Michael McDonald, Peter Licari and Lia Merivaki in the Washington Post: “In modern campaigns, buzzwords like “microtargeting” and “big data” are often bandied about as essential to victory. These terms refer to the practice of analyzing (or “microtargeting”) millions of voter registration records (“big data”) to predict who will vote and for whom.

If you’ve ever gotten a message from a campaign, there’s a good chance you’ve been microtargeted. Serious campaigns use microtargeting to persuade voters through mailings, phone calls, knocking on doors, and — in our increasingly connected world — social media.

But the big data that fuels such efforts comes at a big price, which can create a serious barrier to entry for candidates and groups seeking to participate in elections — that is, if they are allowed to buy the data at all.

When we asked state election officials about prices and restrictions on who can use their voter registration files, we learned that the rules are unsettlingly arbitrary.

Contrast Arizona and Washington. Arizona sells its statewide voter file for an estimated $32,500, while Washington gives its file away for free. Before jumping to the conclusion that this is a red- state/blue-state thing, consider that Oklahoma gives its file away, too.

A number of states base their prices on a per-record formula, which can massively drive up the price despite the fact that files are often delivered electronically. Alabama sells its records for 1 cent per voter , which yields an approximately $30,000 charge for the lot. Seriously, in this day and age, who prices an electronic database by the record?

Some states will give more data to candidates than to outside groups. Delaware will provide phone numbers to candidates but not to nonprofit organizations doing nonpartisan voter mobilization.

In some states, the voter file is not even available to the general public. States such as South Carolina and Maryland permit access only to residents who are registered voters. States including Kentucky and North Dakota grant access only to campaigns, parties and other political organizations.

We estimate that it would cost roughly $140,000 for an independent presidential campaign or national nonprofit organization to compile a national voter file, and this would not be a one-time cost. Voter lists frequently change as voters are added and deleted.

Guess who most benefits from all the administrative chaos? Political parties and their candidates. Not only are they capable of raising the vast amounts of money needed to purchase the data, but, adding insult to injury, they sometimes don’t even have to. Some states literally bequeath the data to parties at no cost. Alabama goes so far as to give parties a free statewide copy for every election.

Who is hurt by this? Independent candidates and nonprofit organizations that want to run national campaigns but don’t have deep pockets. If someone like Donald Trump launched an independent presidential run, he could buy the necessary data without much difficulty. But a nonprofit focused on mobilizing low-income voters could be stretched thin….(More)”

Viscous Open Data: The Roles of Intermediaries in an Open Data Ecosystem


François van Schalkwyk, Michelle Willmers & Maurice McNaughton in Journal: “Information Technology for Development”: “Open data have the potential to improve the governance of universities as public institutions. In addition, open data are likely to increase the quality, efficacy and efficiency of the research and analysis of higher education systems by providing a shared empirical base for critical interrogation and reinterpretation. Drawing on research conducted by the Emerging Impacts of Open Data in Developing Countries project, and using an ecosystems approach, this research paper considers the supply, demand and use of open data as well as the roles of intermediaries in the governance of South African public higher education. It shows that government’s higher education database is a closed and isolated data source in the data ecosystem; and that the open data that are made available by government is inaccessible and rarely used. In contrast, government data made available by data intermediaries in the ecosystem are being used by key stakeholders. Intermediaries are found to play several important roles in the ecosystem: (i) they increase the accessibility and utility of data; (ii) they may assume the role of a “keystone species” in a data ecosystem; and (iii) they have the potential to democratize the impacts and use of open data. The article concludes that despite poor data provision by government, the public university governance open data ecosystem has evolved because intermediaries in the ecosystem have reduced the viscosity of government data. Further increasing the fluidity of government open data will improve access and ensure the sustainability of open data supply in the ecosystem….(More)”

Can non-Western democracy help to foster political transformation?


Richard Youngs at Open Democracy: “…many non-Western countries are showing signs of a newly-vibrant civic politics, organized in ways that are not centered on NGOs but on more loosely structured social movements in participatory forms of democracy where active citizenship is crucial—not just structured or formal, representative democratic institutions. Bolivia is a good example.

Many Western governments were skeptical about President Evo Morales’ political project, fearing that he would prove to be just as authoritarian as Hugo Chavez in Venezuela. But some Western donors (including Germany and the European Union) have already increased their support to indigenous social movements in Bolivia because they’ve become a vital channel of influence and accountability between government and society.

Secondly, it’s clear that the political dimensions of democracy will be undermined if economic conditions and inequalities are getting worse, so democracy promotion efforts need to be delinked from pressures to adopt neo-liberal economic policies. Western interests need to do more to prove that they are not supporting democracy primarily as a means to further their economic interest in ‘free markets.’ That’s why the European Union is supporting a growing number of projects designed to build up social insurance schemes during the early phases of democratic transitions. European diplomats, at least, say that they see themselves as supporters of social and economic democracy.

Donors are becoming more willing to support the role of labor unions in pro-democracy coalition-building; and to protect labor standards as a crucial part of political transitions in countries as diverse as Tunisia, Georgia, China, Egypt and Ecuador. But they should do more to assess how the embedded structures of economic power can undermine the quality of democratic processes. Support for civil society organizations that are keen on exploring heterodox economic models should also be stepped up.

Thirdly, non-Western structures and traditions can help to reduce violent conflict successfully. Tribal chiefs, traditional decision-making circles and customary dispute resolution mechanisms are commonplace in Africa and Asia, and have much to teach their counterparts in the West. In Afghanistan, for example, international organizations realized that the standard institutions of Western liberal democracy were gaining little traction, and were probably deepening rather than healing pre-existing divisions, so they’ve started to support local-level deliberative forums instead.

Something similar is happening in the Balkans, where the United States and the European Union are giving priority to locally tailored, consensual power-sharing arrangements. The United Nations is working with customary justice systems in Somalia. And in South Sudan and Kenya, donors have worked with tribal chiefs and supported traditional authorities to promote a better understanding of human rights and gender justice issues. These forms of power-sharing and ‘consensual communitarianism’ can be quite effective in protecting minorities while also encouraging dialogue and deliberation.

As these brief examples show, different countries can both offer and receive ideas about democratic transformation regardless of geography, though this is never straightforward. It involves finding a balance between defending genuinely-universal norms on the one hand, and encouraging democratic experimentation on the other. This is a thin line to walk, and it requires, for example, recognition that the basic precepts of liberal democracy are not synonymous with what can be seen as an amoral individualism, particularly in highly religious communities.

Pro-democracy reformers and civic groups in non-Western countries often take international organizations to task for pushing too hard on questions of ‘Western liberal rights’ rather than supporting variations to the standard, individualist template, even where tribal structures and traditional conflict-resolution mechanisms work reasonably well. This has led to resistance against international support in places as diverse as Libya, Mali and Pakistan…..

Academic critical theorists argue that Western democracy promoters fail to take alternative models of democracy on board because they would endanger their own geostrategic and economic interests….(More)”

Harnessing the Data Revolution for Sustainable Development


US State Department Fact Sheet on “U.S. Government Commitments and Collaboration with the Global Partnership for Sustainable Development Data”: “On September 27, 2015, the member states of the United Nations agreed to a set of Sustainable Development Goals (Global Goals) that define a common agenda to achieve inclusive growth, end poverty, and protect the environment by 2030. The Global Goals build on tremendous development gains made over the past decade, particularly in low- and middle-income countries, and set actionable steps with measureable indicators to drive progress. The availability and use of high quality data is essential to measuring and achieving the Global Goals. By harnessing the power of technology, mobilizing new and open data sources, and partnering across sectors, we will achieve these goals faster and make their progress more transparent.

Harnessing the data revolution is a critical enabler of the global goals—not only to monitor progress, but also to inclusively engage stakeholders at all levels – local, regional, national, global—to advance evidence-based policies and programs to reach those who need it most. Data can show us where girls are at greatest risk of violence so we can better prevent it; where forests are being destroyed in real-time so we can protect them; and where HIV/AIDS is enduring so we can focus our efforts and finish the fight. Data can catalyze private investment; build modern and inclusive economies; and support transparent and effective investment of resources for social good…..

The Global Partnership for Sustainable Development Data (Global Data Partnership), launched on the sidelines of the 70th United Nations General Assembly, is mobilizing a range of data producers and users—including governments, companies, civil society, data scientists, and international organizations—to harness the data revolution to achieve and measure the Global Goals. Working together, signatories to the Global Data Partnership will address the barriers to accessing and using development data, delivering outcomes that no single stakeholder can achieve working alone….The United States, through the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR), is joining a consortium of funders to seed this initiative. The U.S. Government has many initiatives that are harnessing the data revolution for impact domestically and internationally. Highlights of our international efforts are found below:

Health and Gender

Country Data Collaboratives for Local Impact – PEPFAR and the Millennium Challenge Corporation(MCC) are partnering to invest $21.8 million in Country Data Collaboratives for Local Impact in sub-Saharan Africa that will use data on HIV/AIDS, global health, gender equality, and economic growth to improve programs and policies. Initially, the Country Data Collaboratives will align with and support the objectives of DREAMS, a PEPFAR, Bill & Melinda Gates Foundation, and Girl Effect partnership to reduce new HIV infections among adolescent girls and young women in high-burden areas.

Measurement and Accountability for Results in Health (MA4Health) Collaborative – USAID is partnering with the World Health Organization, the World Bank, and over 20 other agencies, countries, and civil society organizations to establish the MA4Health Collaborative, a multi-stakeholder partnership focused on reducing fragmentation and better aligning support to country health-system performance and accountability. The Collaborative will provide a vehicle to strengthen country-led health information platforms and accountability systems by improving data and increasing capacity for better decision-making; facilitating greater technical collaboration and joint investments; and developing international standards and tools for better information and accountability. In September 2015, partners agreed to a set of common strategic and operational principles, including a strong focus on 3–4 pathfinder countries where all partners will initially come together to support country-led monitoring and accountability platforms. Global actions will focus on promoting open data, establishing common norms and standards, and monitoring progress on data and accountability for the Global Goals. A more detailed operational plan will be developed through the end of the year, and implementation will start on January 1, 2016.

Data2X: Closing the Gender GapData2X is a platform for partners to work together to identify innovative sources of data, including “big data,” that can provide an evidence base to guide development policy and investment on gender data. As part of its commitment to Data2X—an initiative of the United Nations Foundation, Hewlett Foundation, Clinton Foundation, and Bill & Melinda Gates Foundation—PEPFAR and the Millennium Challenge Corporation (MCC) are working with partners to sponsor an open data challenge to incentivize the use of gender data to improve gender policy and practice….(More)”

See also: Data matters: the Global Partnership for Sustainable Development Data. Speech by UK International Development Secretary Justine Greening at the launch of the Global Partnership for Sustainable Development Data.

Syria refugees tap in to legal advice by text


Hannah Kuchler in the Financial Times: “Syrian refugees can now access free legal advice by text message after a Palestinian start-up launched a service in Turkey, which it hopes to expand to reach refugees across Europe.

Refugees fleeing the conflict in Syria can receive legal guidance via their mobile phones on everything from whether they have the right to work to education services available for their children, after Souktel, a small start-up partnered with the American Bar Association.

The 30-person start-up employs both former humanitarian workers from Oxfam and USAID, who understand the problems faced by refugees, and software engineers who tackle the challenge of sorting, tagging and translating enquiries which are then sent to a team of Turkish lawyers.

Jacob Korenblum, president and chief executive of Souktel, said more than 10,000 individuals have used the service since it launched less than three weeks ago, with lawyers busy answering a steady stream of questions.

“Given the strength and rapid interest in this service and the uptake since its launch, we want to scale into Greece and other European countries to meet the same need,” he said. “This is very much becoming a pan-European problem at the very least.”…

The American Bar Association approached Souktel and asked them to build a service that could offer remote legal support and uses funds from international donors to pay the company….

Smartphones — or even basic mobile phones — have fast become one of the easiest ways of communicating for the poor or dispossessed. Even when basic infrastructure has failed, people are able to access information and connect with relatives abroad via their devices.

Mr Korenblum, a Canadian former aid worker, helped found Souktel after he saw young people in Palestine relying on their mobile devices when working there 10 years ago. The company has built similar services on behalf of humanitarian organisations working in other areas — including the UK’s department for international development in Gaza, Iraq and Somalia, among other places…(More)”

 

A new journal wants to publish your research ideas


at ScienceInsider: “Do you have a great idea for a study that you want to share with the world? A new journal will gladly publish it. Research Ideas and Outcomes(RIO) will also publish papers on your methods, workflows, data, reports, and software—in short, “all outputs of the research cycle.” RIO, an open-access (OA) journal, was officially launched today and will start accepting submissions in November.

“We’re interested in making the full process of science open,” says RIO founding editor Ross Mounce, a researcher at the Natural History Museum in London. Many good research proposals fall by the wayside because funding agencies have limited budgets, Mounce says; RIO is a way to give them another chance. Mounce hopes that funders will use the journal to spot interesting new projects.

Publishing proposals can also help create links between research teams, Mounce says. “Let’s say you’re going to Madagascar for 6 months to sample turtle DNA,” he suggests. ”If you can let other researchers know ahead of time, you can agree to do things together.”

RIO‘s idea to publish research proposals is “exactly what we need if we really want to have open science,” says Iryna Kuchma, the OA program manager at the nonprofit organization Electronic Information for Libraries in Rome. Pensoft, the publishing company behind RIO, is a “strong open-access publishing venue” that has proven its worth with more than a dozen journals in the biodiversity field, Kuchma says.

The big question is, of course: Will researchers want to share promising ideas, at the risk that rivals run with them?…(More)”

‘Airbnb for refugees’ group overwhelmed by offers of help


 at The Guardian: “A German group which matchmakes citizens willing to share their homes with refugees said it had been overwhelmed by offers of support, with plans in the works for similar schemes in other European countries.

The Berlin-based Refugees Welcome, which has been described as an “Airbnb for refugees”, has helped people fleeing from Afghanistan, Burkina Faso, Mali, Nigeria, Pakistan, Somalia and Syria.

More than 780 Germans have signed up to the Refugees Welcome website and 26 people have been placed in private homes so far. Two of the site’s founders, Jonas Kakoschke, 31, and Mareike Geiling, 28, live with 39-year-old Bakari, a refugee from Mali, whom they are helping with German classes while he waits for a work permit.

A spokesman said the project’s growing success has now led to offers of help to set up similar schemes in other EU countries, including Greece, Portugal and the UK, with a comparable project in Austria already up and running since January.

Over the weekend, thousands of Icelanders offered to accommodate Syrian refugees in their own homes in an open letter to the government about the migration crisis….(More)”

How Africa can benefit from the data revolution


 in The Guardian: “….The modern information infrastructure is about movement of data. From data we derive information and knowledge, and that knowledge can be propagated rapidly across the country and throughout the world. Facebook and Google have both made massive investments in machine learning, the mainstay technology for converting data into knowledge. But the potential for these technologies in Africa is much larger: instead of simply advertising products to people, we can imagine modern distributed health systems, distributed markets, knowledge systems for disease intervention. The modern infrastructure should be data driven and deployed across the mobile network. A single good idea can then be rapidly implemented and distributed via the mobile phone app ecosystems.

The information infrastructure does not require large scale thinking and investment to deliver. In fact, it requires just the reverse. It requires agility and innovation. Larger companies cannot react quickly enough to exploit technological advances. Small companies with a good idea can grow quickly. From IBM to Microsoft, Google and now Facebook. All these companies now agree on one thing: data is where the value lies. Modern internet companies are data-driven from the ground up. Could the same thing happen in Africa’s economies? Can entire countries reformulate their infrastructures to be data-driven from the ground up?

Maybe, or maybe not, but it isn’t necessary to have a grand plan to give it a go. It is already natural to use data and communication to solve real world problems. In Silicon Valley these are the challenges of getting a taxi or reserving a restaurant. In Africa they are often more fundamental. John Quinn has been in Kampala, Uganda at Makerere University for eight years now targeting these challenges. In June this year, John and other researchers from across the region came together for Africa’s first workshop on data science at Dedan Kimathi University of Technology. The objective was to spread knowledge of technologies, ideas and solutions. For the modern information infrastructure to be successful software solutions need to be locally generated. African apps to solve African problems. With this in mind the workshop began with a three day summer school on data science which was then followed by two days of talks on challenges in African data science.

The ideas and solutions presented were cutting edge. The Umati project uses social media to understand the use of ethnic hate speech in Kenya (Sidney Ochieng, iHub, Nairobi). The use of social media for monitoring the evolution and effects of Ebola in west Africa (Nuri Pashwani, IBM Research Africa). The Kudusystem for market making in Ugandan farm produce distribution via SMS messages (Kenneth Bwire, Makerere University, Kampala). Telecommunications data for inferring the source and spread of a typhoid outbreak in Kampala (UN Pulse Lab, Kampala). The Punya system for prototyping and deployment of mobile phone apps to deal with emerging crises or market opportunities (Julius Adebayor, MIT) and large scale systems for collating and sharing data resources Open Data Kenya and UN OCHA Human Data Exchange….(More)”

One way traffic: The open data initiative project and the need for an effective demand side initiative in Ghana


Paper by Frank L. K. Ohemeng and Kwaku Ofosu-Adarkwa in the Government Information Quarterly: “In recent years the necessity for governments to develop new public values of openness and transparency, and thereby increase their citizenries’ sense of inclusiveness, and their trust in and confidence about their governments, has risen to the point of urgency. The decline of trust in governments, especially in developing countries, has been unprecedented and continuous. A new paradigm that signifies a shift to citizen-driven initiatives over and above state- and market-centric ones calls for innovative thinking that requires openness in government. The need for this new synergy notwithstanding, Open Government cannot be considered truly open unless it also enhances citizen participation and engagement. The Ghana Open Data Initiative (GODI) project strives to create an open data community that will enable government (supply side) and civil society in general (demand side) to exchange data and information. We argue that the GODI is too narrowly focused on the supply side of the project, and suggest that it should generate an even platform to improve interaction between government and citizens to ensure a balance in knowledge sharing with and among all constituencies….(More)”