Western Asia

Open data for accountable governance: Is data literacy the key to citizen engagement?

Curated on September 9, 2013May 29, 2019 by Stefaan Verhulst

Camilla Monckton at UNDP’s Voices of Eurasia blog: “How can technology connect citizens with governments, and how can we foster, harness, and sustain the citizen engagement that is so essential to anti-corruption efforts?
UNDP has worked on a number of projects that use technology to make it easier for citizens to report corruption to authorities:

Serbia’s SMS corruption reporting in the health sector
Montenegro’s ‘be responsible app’
Kosovo’s online corruption reporting site kallxo.com

These projects are showing some promising results, and provide insights into how a more participatory, interactive government could develop.
At the heart of the projects is the ability to use citizen generated data to identify and report problems for governments to address….

Wanted: Citizen experts

As Kenneth Cukier, The Economist’s Data Editor, has discussed, data literacy will become the new computer literacy. Big data is still nascent and it is impossible to predict exactly how it will affect society as a whole. What we do know is that it is here to stay and data literacy will be integral to our lives.
It is essential that we understand how to interact with big data and the possibilities it holds.
Data literacy needs to be integrated into the education system. Educating non-experts to analyze data is critical to enabling broad participation in this new data age.
As technology advances, key government functions become automated, and government data sharing increases, newer ways for citizens to engage will multiply.
Technology changes rapidly, but the human mind and societal habits cannot. After years of closed government and bureaucratic inefficiency, adaptation of a new approach to governance will take time and education.
We need to bring up a generation that sees being involved in government decisions as normal, and that views participatory government as a right, not an ‘innovative’ service extended by governments.

What now?

In the meantime, while data literacy lies in the hands of a few, we must continue to connect those who have the technological skills with citizen experts seeking to change their communities for the better – as has been done in many a Social Innovation Camps recently (in Montenegro, Ukraine and Armenia at Mardamej and Mardamej Relaoded and across the region at Hurilab).
The social innovation camp and hackathon models are an increasingly debated topic (covered by Susannah Vila, David Eaves, Alex Howard and Clay Johnson).
On the whole, evaluations are leading to newer models that focus on greater integration of mentorship to increase sustainability – which I readily support. However, I do have one comment:
Social innovation camps are often criticized for a lack of sustainability – a claim based on the limited number of apps that go beyond the prototype phase. I find a certain sense of irony in this, for isn’t this what innovation is about: Opening oneself up to the risk of failure in the hope of striking something great?
In the words of Vinod Khosla:

“No failure means no risk, which means nothing new.”

As more data is released, the opportunity for new apps and new ways for citizen interaction will multiply and, who knows, someone might come along and transform government just as TripAdvisor transformed the travel industry.”

Facebook Is Being Redefined by Its Developing World Users

Curated on July 23, 2013August 3, 2018 by Stefaan Verhulst

Tom Simonite in MIT Technology Review: “…as Facebook’s user base continues to expand, a growing proportion of its users think of it quite differently, as a luxury brand, badge of status, and or even a place to make a little extra money. That’s due to the rapid growth in the number of Facebook users signing on from developing countries, a trend underscored by news from the company today that more than 100 million people use a mobile app the company makes for feature phones…
Little research has been done on Facebook’s growth in developing countries (and a lot would be needed to capture even some of the diversity included under the blanket term “developing world”). Two small, recent studies of Kenyan Facebook users in poor areas by Susan Wyche of Michigan State University are among the first to be published, and they provide some interesting insights.
One of Wyche’s ethnographic studies took place in rural Internet cafes, where the researchers were told that “Facebook is a luxury,” only to be indulged if someone had money to spare (here’s a PDF of Wyche’s paper). When study participants thought about social networking, the challenges of low bandwidth and sometimes unreliable electricity supplies were foremost in their minds.
The barriers of cost and infrastructure associated with Facebook led people in another community Wyche and colleagues visited, a slum of Nairobi, to see the service as for more than just socializing. They used it—with mixed success—as a way to make a little money, look for jobs, market themselves, and seek remittances from friends and family overseas. (This reminded me of a recent report on people in Kuwait using Instagram to sell things and run retail businesses.)…
Should it want to, Facebook could even become a powerful tool for efforts to improve the lives of people in poor areas, where the site is gaining traction. The company has already dabbled with using social engineering to boost organ donations in the U.S. (see “Thank God for Facebook: When Platforms Proselytize”). There’s no shortage of similar experiments that could be run in places with more fundamental health problems, where Facebook’s status as a luxury could make it very influential.”

Why Governments Use Broadcast TV and Dissidents Use Twitter

Curated on June 15, 2013August 3, 2018 by Stefaan Verhulst

Philip Howard in The Atlantic: “Everyone in Turkey can tell a story about how they turned on the TV hoping for news about current events, but found game shows, beauty pageants, and nature documentaries. Even Erdogan’s devotees know that the state-run news programs are grindingly uncritical. The pall of media control even has an impact on foreign broadcasters like CNN, which aired a penguin documentary within Turkey while its international broadcasters covered the clashes. Even when the country’s newspapers and broadcasters began reporting on the crisis, they spun the story as being violent and local to Istanbul. Another friend, who attended the protests on Saturday, said “you see misinformation on Twitter. But social media has played a corrective role to faults in the other available media.” On the days he joined in, he was part of peaceful demonstrations, and he found the Twitter streams telling stories about how the protests were country-wide and mostly nonviolent.
These days, Turks find themselves caught in the crossfire between highly politicized media organizations, so it is not surprising that when people want news they trust their own networks. The country has a dedicated community of startups designing apps, building games and generating content for the country’s rapidly growing population of internet and mobile phone users. Half of the country’s 75 million people are under 30. Half of Turkish citizens are online, and they are Facebook’s seventh largest national audience. Government ministers and strategists do have Twitter accounts, but they still tend to treat social media as a broadcast tool, a way of pushing their perspectives out to followers. Erdogan has a twitter account with more than 2.5 million followers, but recently opined that “This thing called social media is a curse on societies”….
This isn’t just happening in Turkey: In moments of political and military crisis, people want to control their media and connect with family and friends. And ruling elites respond by investing in broadcast media and censoring and surveilling digital networks. So the battles between political elites who use broadcast media and the activists who use digital media are raging in other parts of the world, as well.”

Colab: Winner of the 2013 AppMyCity! Prize

Curated on June 12, 2013August 15, 2018 by Stefaan Verhulst

Atlantic Cities: “Colab, a Brazilian mobile application designed to encourage better citizenship, is the winner of the 2013 AppMyCity! Prize for the year’s best urban app.
The app’s five founders, Bruno Aracaty, Gustavo Maia, Paulo Pandolfi, Josemando Sobral and Vitor Guedes, from Recife and São Paulo, claimed the $5,000 prize last week at the annual New Cities Summit in São Paulo. Colab competed against two other finalists, BuzzJourney, from Kfar-Saba, Israel, and PublicStuff, from New York City. All three finalists presented their project to the international audience at the New Cities Summit. The audience then voted to determine the winner.
Colab utilizes photos and geolocation to connect citizens to cities based on three pillars of interaction: reporting daily urban issues; elaborating on and proposing new projects and solutions; and evaluating public services….
In total, the New Cities Foundation received 98 submissions for the AppMyCity! Prize 2013. A panel of judges chose the finalists out of ten semi-finalists, based on ability to create widespread impact and helpful user interface”