Information Now: Open Access and the Public Good


Podcast from SMARTech (Georgia Tech): “Every year, the international academic and research community dedicates a week in October to discuss, debate, and learn more about Open Access. Open Access in the academic sense refers to the free, immediate, and online access to the results of scholarly research, primarily academic, peer-reviewed journal articles. In the United States, the movement in support of Open Access has, in the last decade, been growing dramatically. Because of this growing interest in Open Access, a group of academic librarians from the Georgia Tech library, Wendy Hagenmaier (Digital Collections Archivist), Fred Rascoe (Scholarly Communication Librarian), and Lizzy Rolando (Research Data Librarian), got together to talk to folks in the thick of it, to try and unravel some of the different concerns and benefits of Open Access. But we didn’t just want to talk about Open Access for journal articles – we wanted to examine more broadly what it means to be “open”, what is open information, and what relationship open information has to the public good. In this podcast, we talk with different people who have seen and experienced open information and open access in practice. In the first act, Dan Cohen from the DPLA speaks about efforts to expand public access to archival and library collections. In the second, we’ll hear an argument from Christine George about why things sometimes need to be closed, if we want them to be open in the future. Third, Kari Watkins speaks about specific example of when a government agency decided, against legitimate concerns, to make transit data open, and why it worked for them. Fourth, Peter Suber from Harvard University will give us the background on the Open Access movement, some myths that have been dispelled, and why it is important for academic researchers to take the leap to make their research openly accessible. And finally, we’ll hear from Michael Chang, a researcher who did take that leap and helped start an Open Access journal, and why he sees openness in research as his obligation.”

See also Personal Guide to Open Access

Bright Spots of open government to be recognised at global summit


Press Release of the UK Cabinet Office: “The 7 shortlisted initiatives vying for the Bright Spots award show how governments in Open Government Partnership countries are working with citizens to sharpen governance, harness new technologies to increase public participation and improve government responsiveness.
At the Open Government Partnership summit in London on 31 October 2013 and 1 November 2013, participants will be able to vote for one of the shortlisted projects. The winning project – the Bright Spot – will be announced in the summit’s final plenary session….
The shortlisted entries for the Bright Spots prize – which will be awarded at the London summit – are:

  • Chile – ChileAtiende

The aim of ChileAtiende has been to simplify government to citizens by providing a one-stop shop for accessing public services. Today, ChileAtiende has more than 190 offices across the whole country, a national call centre and a digital platform, through which citizens can access multiple services and benefits without having to navigate multiple government offices.

  • Estonia – People’s Assembly

The People’s Assembly is a deliberative democracy tool, designed to encourage input from citizens on the government’s legislative agenda. This web-based platform allows ordinary citizens to propose policy solutions to problems including fighting corruption. Within 3 weeks, 1,800 registered users posted nearly 6,000 ideas and comments. Parliament has since set a timetable for the most popular proposals to be introduced in the formal proceedings.

  • Georgia – improvements to the Freedom of Information Act

Civil society organisations in Georgia have successfully used the government’s participation in OGP to advocate improvements to the country’s Freedom of Information legislation. Government agencies are now obliged to proactively publish information in a way that is accessible to anyone, and to establish an electronic request system for information.

  • Indonesia – complaints portal

LAPOR! (meaning “to report” in Indonesian) is a social media channel where Indonesian citizens can submit complaints and enquiries about development programmes and public services. Comments are transferred directly to relevant ministries or government agencies, which can respond via the website. LAPOR! now has more than 225,350 registered users and receives an average of 1,435 inputs per day.

  • Montenegro – Be Responsible app

“Be Responsible” is a mobile app that allows citizens to report local problems – from illegal waste dumps, misuse of official vehicles and irregular parking, to failure to comply with tax regulations and issues over access to healthcare and education.

  • Philippines – citizen audits

The Citizen Participatory Audit (CPA) project is exploring ways in which citizens can be directly engaged in the audit process for government projects and contribute to ensuring greater efficiency and effectiveness in the use of public resources. 4 pilot audits are in progress, covering public works, welfare, environment and education projects.

  • Romania – transparency in public sector recruitment

The PublicJob.ro website was set up to counter corruption and lack of transparency in civil service recruitment. PublicJob.ro takes recruitment data from public organisations and e-mails it to more than 20,000 subscribers in a weekly newsletter. As a result, it has become more difficult to manipulate the recruitment process.”

Where in the World are Young People Using the Internet?


Georgia Tech: “According to a common myth, today’s young people are all glued to the Internet. But in fact, only 30 percent of the world’s youth population between the ages of 15 and 24 years old has been active online for at least five years. In South Korea, 99.6 percent of young people are active, the highest percentage in the world. The least? The Asian island of Timor Leste with less than 1 percent.

Digital Natives as Percentage of Total Population

Digital natives as a percentage of total population, 2012 (Courtesy: ITU)

Those are among the many findings in a study from the Georgia Institute of Technology and International Telecommunication Union (ITU). The study is the first attempt to measure, by country, the world’s “digital natives.” The term is typically used to categorize young people born around the time the personal computer was introduced and have spent their lives connected with technology.
Nearly 96 percent of American millennials are digital natives. That figure is behind Japan (99.5 percent) and several European countries, including Finland, Denmark and the Netherlands.
But the percentage that Georgia Tech Associate Professor Michael Best thinks is the most important is the number of digital natives as compared to a country’s total population….
The countries with the highest proportion of digital natives among their population are mostly rich nations, which have high levels of overall Internet penetration. Iceland is at the top of the list with 13.9 percent. The United States is sixth (13.1 percent). A big surprise is Malaysia, a middle-income country with one of the highest proportions of digital natives (ranked 4th at 13.4 percent). Malaysia has a strong history of investing in educational technology.
The countries with the smallest estimated proportion of digital natives are Timor-Leste, Myanmar and Sierra Leone. The bottom 10 consists entirely of African or Asian nations, many of which are suffering from conflict and/or have very low Internet availability.”

Open data for accountable governance: Is data literacy the key to citizen engagement?


at UNDP’s Voices of Eurasia blog: “How can technology connect citizens with governments, and how can we foster, harness, and sustain the citizen engagement that is so essential to anti-corruption efforts?
UNDP has worked on a number of projects that use technology to make it easier for citizens to report corruption to authorities:

These projects are showing some promising results, and provide insights into how a more participatory, interactive government could develop.
At the heart of the projects is the ability to use citizen generated data to identify and report problems for governments to address….

Wanted: Citizen experts

As Kenneth Cukier, The Economist’s Data Editor, has discussed, data literacy will become the new computer literacy. Big data is still nascent and it is impossible to predict exactly how it will affect society as a whole. What we do know is that it is here to stay and data literacy will be integral to our lives.
It is essential that we understand how to interact with big data and the possibilities it holds.
Data literacy needs to be integrated into the education system. Educating non-experts to analyze data is critical to enabling broad participation in this new data age.
As technology advances, key government functions become automated, and government data sharing increases, newer ways for citizens to engage will multiply.
Technology changes rapidly, but the human mind and societal habits cannot. After years of closed government and bureaucratic inefficiency, adaptation of a new approach to governance will take time and education.
We need to bring up a generation that sees being involved in government decisions as normal, and that views participatory government as a right, not an ‘innovative’ service extended by governments.

What now?

In the meantime, while data literacy lies in the hands of a few, we must continue to connect those who have the technological skills with citizen experts seeking to change their communities for the better – as has been done in many a Social Innovation Camps recently (in Montenegro, Ukraine and Armenia at Mardamej and Mardamej Relaoded and across the region at Hurilab).
The social innovation camp and hackathon models are an increasingly debated topic (covered by Susannah Vila, David Eaves, Alex Howard and Clay Johnson).
On the whole, evaluations are leading to newer models that focus on greater integration of mentorship to increase sustainability – which I readily support. However, I do have one comment:
Social innovation camps are often criticized for a lack of sustainability – a claim based on the limited number of apps that go beyond the prototype phase. I find a certain sense of irony in this, for isn’t this what innovation is about: Opening oneself up to the risk of failure in the hope of striking something great?
In the words of Vinod Khosla:

“No failure means no risk, which means nothing new.”

As more data is released, the opportunity for new apps and new ways for citizen interaction will multiply and, who knows, someone might come along and transform government just as TripAdvisor transformed the travel industry.”

Facebook Is Being Redefined by Its Developing World Users


Tom Simonite in MIT Technology Review: “…as Facebook’s user base continues to expand, a growing proportion of its users think of it quite differently, as a luxury brand, badge of status, and or even a place to make a little extra money. That’s due to the rapid growth in the number of Facebook users signing on from developing countries, a trend underscored by news from the company today that more than 100 million people use a mobile app the company makes for feature phones
Little research has been done on Facebook’s growth in developing countries (and a lot would be needed to capture even some of the diversity included under the blanket term “developing world”). Two small, recent studies of Kenyan Facebook users in poor areas by Susan Wyche of Michigan State University are among the first to be published, and they provide some interesting insights.
One of Wyche’s ethnographic studies took place in rural Internet cafes, where the researchers were told that “Facebook is a luxury,” only to be indulged if someone had money to spare (here’s a PDF of Wyche’s paper). When study participants thought about social networking, the challenges of low bandwidth and sometimes unreliable electricity supplies were foremost in their minds.
The barriers of cost and infrastructure associated with Facebook led people in another community Wyche and colleagues visited, a slum of Nairobi, to see the service as for more than just socializing. They used it—with mixed success—as a way to make a little money, look for jobs, market themselves, and seek remittances from friends and family overseas. (This reminded me of a recent report on people in Kuwait using Instagram to sell things and run retail businesses.)…
Should it want to, Facebook could even become a powerful tool for efforts to improve the lives of people in poor areas, where the site is gaining traction. The company has already dabbled with using social engineering to boost organ donations in the U.S. (see “Thank God for Facebook: When Platforms Proselytize”). There’s no shortage of similar experiments that could be run in places with more fundamental health problems, where Facebook’s status as a luxury could make it very influential.”

Why Governments Use Broadcast TV and Dissidents Use Twitter


Philip Howard in The Atlantic: “Everyone in Turkey can tell a story about how they turned on the TV hoping for news about current events, but found game shows, beauty pageants, and nature documentaries. Even Erdogan’s devotees know that the state-run news programs are grindingly uncritical. The pall of media control even has an impact on foreign broadcasters like CNN, which aired a penguin documentary within Turkey while its international broadcasters covered the clashes. Even when the country’s newspapers and broadcasters began reporting on the crisis, they spun the story as being violent and local to Istanbul. Another friend, who attended the protests on Saturday, said “you see misinformation on Twitter. But social media has played a corrective role to faults in the other available media.” On the days he joined in, he was part of peaceful demonstrations, and he found the Twitter streams telling stories about how the protests were country-wide and mostly nonviolent.
These days, Turks find themselves caught in the crossfire between highly politicized media organizations, so it is not surprising that when people want news they trust their own networks. The country has a dedicated community of startups designing apps, building games and generating content for the country’s rapidly growing population of internet and mobile phone users. Half of the country’s 75 million people are under 30. Half of Turkish citizens are online, and they are Facebook’s seventh largest national audience. Government ministers and strategists do have Twitter accounts, but they still tend to treat social media as a broadcast tool, a way of pushing their perspectives out to followers. Erdogan has a twitter account with more than 2.5 million followers, but recently opined that “This thing called social media is a curse on societies”….
This isn’t just happening in Turkey: In moments of political and military crisis, people want to control their media and connect with family and friends. And ruling elites respond by investing in broadcast media and censoring and surveilling digital networks. So the battles between political elites who use broadcast media and the activists who use digital media are raging in other parts of the world, as well.”

Colab: Winner of the 2013 AppMyCity! Prize


CaptureAtlantic Cities: “Colab, a Brazilian mobile application designed to encourage better citizenship, is the winner of the 2013 AppMyCity! Prize for the year’s best urban app.
The app’s five founders, Bruno Aracaty, Gustavo Maia, Paulo Pandolfi, Josemando Sobral and Vitor Guedes, from Recife and São Paulo, claimed the $5,000 prize last week at the annual New Cities Summit in São Paulo. Colab competed against two other finalists, BuzzJourney, from Kfar-Saba, Israel, and PublicStuff, from New York City. All three finalists presented their project to the international audience at the New Cities Summit. The audience then voted to determine the winner.
Colab utilizes photos and geolocation to connect citizens to cities based on three pillars of interaction: reporting daily urban issues; elaborating on and proposing new projects and solutions; and evaluating public services….
In total, the New Cities Foundation received 98 submissions for the AppMyCity! Prize 2013. A panel of judges chose the finalists out of ten semi-finalists, based on ability to create widespread impact and helpful user interface”

How to Clean Up Social News


verilyDavid Talbot in MIT Technology Review: ” New platforms for fact-checking and reputation scoring aim to better channel social media’s power in the wake of a disaster…Researchers from the Masdar Institute of Technology and the Qatar Computer Research Institute plan to launch Verily, a platform that aims to verify social media information, in a beta version this summer. Verily aims to enlist people in collecting and analyzing evidence to confirm or debunk reports. As an incentive, it will award reputation points—or dings—to its contributors.
Verily will join services like Storyful that use various manual and technical means to fact-check viral information, and apps such as Swift River that, among other things, let people set up filters on social media to provide more weight to trusted users in the torrent of posts following major events…Reputation scoring has worked well for e-commerce sites like eBay and Amazon and could help to clean up social media reports in some situations.