The nation that thrived by ‘nudging’ its population


Sarah Keating at the BBC: “Singapore has grown from almost nothing in 50 years. And this well-regarded society has been built up, partly, thanks to the power of suggestion….But while Singapore still loves a public campaign, it has moved toward a more nuanced approach of influencing the behaviours of its inhabitants.

Nudging the population isn’t uniquely Singaporean; more than 150 governments across the globe have tried nudging as a better choice. A medical centre in Qatar, for example, managed to increase the uptake of diabetes screening by offering to test people during Ramadan. People were fasting anyway so the hassle of having to not eat before your testing was removed. It was convenient and timely, two key components to a successful nudge.

Towns in Iceland, India and China have trialed ‘floating zebra crossings’ – 3D optical illusions which make the crossings look like they are floating above the ground designed to urge drivers to slow down. And in order to get people to pay their taxes in the UK, people were sent a letter saying that the majority of taxpayers pay their taxes on time which has had very positive results. Using social norms make people want to conform.

In Singapore some of the nudges you come across are remarkably simple. Rubbish bins are placed away from bus stops to separate smokers from other bus users. Utility bills display how your energy consumption compares to your neighbours. Outdoor gyms have been built near the entrances and exits of HDB estates so they are easy to use, available and prominent enough to consistently remind you. Train stations have green and red arrows on the platform indicating where you should stand so as to speed up the alighting process. If you opt to travel at off-peak times (before 0700), your fare is reduced.

And with six out of 10 Singaporeans eating at food courts four or more times a week, getting people to eat healthier is also a priority. As well as the Healthier Dining Programme, some places make it cheaper to take the healthy option. If you’re determined to eat that Fried Bee Hoon at Khoo Teck Puat Hospital, for example, you’re going to have to pay more for it.

The National Steps Challenge, which encourages participants to get exercising using free step counters in exchange for cash and prizes, has been so successful that the programme name has been trademarked. This form of gamifying is one of the more successful ways of engaging users in achieving objectives. Massive queues to collect the free fitness tracker demonstrated the programme’s popularity.

And it’s not just in tangible ways that nudges are being rolled out. Citizens pay into a mandatory savings programme called the Central Provident Fund at a high rate. This can be accessed for healthcare, housing and pensions as a way to get people to save long-term because evidence has shown that people are too short-sighted when it comes to financing their future

And as the government looks to increase the population 30% by 2030, the city-state’s ageing population and declining birth rate is a problem. The Baby Bonus Scheme goes some way to encouraging parents to have more children by offering cash incentives. Introduced in 2001, the scheme means that all Singapore citizens who have a baby get a cash gift as well as a money into a Child Development Account (CDA) which can be used to pay for childcare and healthcare. The more children you have, the more money you get – since March 2016 you get a cash gift of $8,000 SGD (£4,340) for your first child and up to $10,000 (£5,430) for the third and any subsequent children, as well as money into your CDA.

So do people like being nudged? Is there any cultural difference in the way people react to being swayed toward a ‘better’ choice or behaviour? Given the breadth of the international use of behavioural insights, there is relatively little research done into whether people are happy about it….(More)”.

The Rise of Virtual Citizenship


James Bridle in The Atlantic: “In Cyprus, Estonia, the United Arab Emirates, and elsewhere, passports can now be bought and sold….“If you believe you are a citizen of the world, you are a citizen of nowhere. You don’t understand what citizenship means,” the British prime minister, Theresa May, declared in October 2016. Not long after, at his first postelection rally, Donald Trump asserted, “There is no global anthem. No global currency. No certificate of global citizenship. We pledge allegiance to one flag and that flag is the American flag.” And in Hungary, Prime Minister Viktor Orbán has increased his national-conservative party’s popularity with statements like “all the terrorists are basically migrants” and “the best migrant is the migrant who does not come.”

Citizenship and its varying legal definition has become one of the key battlegrounds of the 21st century, as nations attempt to stake out their power in a G-Zero, globalized world, one increasingly defined by transnational, borderless trade and liquid, virtual finance. In a climate of pervasive nationalism, jingoism, xenophobia, and ever-building resentment toward those who move, it’s tempting to think that doing so would become more difficult. But alongside the rise of populist, identitarian movements across the globe, identity itself is being virtualized, too. It no longer needs to be tied to place or nation to function in the global marketplace.

Hannah Arendt called citizenship “the right to have rights.” Like any other right, it can be bestowed and withheld by those in power, but in its newer forms it can also be bought, traded, and rewritten. Virtual citizenship is a commodity that can be acquired through the purchase of real estate or financial investments, subscribed to via an online service, or assembled by peer-to-peer digital networks. And as these options become available, they’re also used, like so many technologies, to exclude those who don’t fit in.

In a world that increasingly operates online, geography and physical infrastructure still remain crucial to control and management. Undersea fiber-optic cables trace the legacy of imperial trading routes. Google and Facebook erect data centers in Scandinavia and the Pacific Northwest, close to cheap hydroelectric power and natural cooling. The trade in citizenship itself often manifests locally as architecture. From luxury apartments in the Caribbean and the Mediterranean to data centers in Europe and refugee settlements in the Middle East, a scattered geography of buildings brings a different reality into focus: one in which political decisions and national laws transform physical space into virtual territory…(More)”.

U.S. soldiers are revealing sensitive and dangerous information by jogging


Liz Sly at Washington Post: “An interactive map posted on the Internet that shows the whereabouts of people who use fitness devices such as Fitbit also reveals highly sensitive information about the locations and activities of soldiers at U.S. military bases, in what appears to be a major security oversight.

The Global Heat Map, published by the GPS tracking company Strava, uses satellite information to map the locations and movements of subscribers to the company’s fitness service over a two-year period, by illuminating areas of activity.

Strava says it has 27 million users around the world, including people who own widely available fitness devices such as Fitbit and Jawbone, as well as people who directly subscribe to its mobile app. The map is not live — rather, it shows a pattern of accumulated activity between 2015 and September 2017.

Most parts of the United States and Europe, where millions of people use some type of fitness tracker, show up on the map as blazes of light because there is so much activity.

In war zones and deserts in countries such as Iraq and Syria, the heat map becomes almost entirely dark — except for scattered pinpricks of activity. Zooming in on those areas brings into focus the locations and outlines of known U.S. military bases, as well as of other unknown and potentially sensitive sites — presumably because American soldiers and other personnel are using fitness trackers as they move around.

The U.S.-led coalition against the Islamic State said on Monday it is revising its guidelines on the use of all wireless and technological devices on military facilities as a result of the revelations….(More)”.

They Are Watching You—and Everything Else on the Planet


Cover article by Robert Draper for Special Issue of the National Geographic: “Technology and our increasing demand for security have put us all under surveillance. Is privacy becoming just a memory?…

In 1949, amid the specter of European authoritarianism, the British novelist George Orwell published his dystopian masterpiece 1984, with its grim admonition: “Big Brother is watching you.” As unsettling as this notion may have been, “watching” was a quaintly circumscribed undertaking back then. That very year, 1949, an American company released the first commercially available CCTV system. Two years later, in 1951, Kodak introduced its Brownie portable movie camera to an awestruck public.

Today more than 2.5 trillion images are shared or stored on the Internet annually—to say nothing of the billions more photographs and videos people keep to themselves. By 2020, one telecommunications company estimates, 6.1 billion people will have phones with picture-taking capabilities. Meanwhile, in a single year an estimated 106 million new surveillance cameras are sold. More than three million ATMs around the planet stare back at their customers. Tens of thousands of cameras known as automatic number plate recognition devices, or ANPRs, hover over roadways—to catch speeding motorists or parking violators but also, in the case of the United Kingdom, to track the comings and goings of suspected criminals. The untallied but growing number of people wearing body cameras now includes not just police but also hospital workers and others who aren’t law enforcement officers. Proliferating as well are personal monitoring devices—dash cams, cyclist helmet cameras to record collisions, doorbells equipped with lenses to catch package thieves—that are fast becoming a part of many a city dweller’s everyday arsenal. Even less quantifiable, but far more vexing, are the billions of images of unsuspecting citizens captured by facial-recognition technology and stored in law enforcement and private-sector databases over which our control is practically nonexistent.

Those are merely the “watching” devices that we’re capable of seeing. Presently the skies are cluttered with drones—2.5 million of which were purchased in 2016 by American hobbyists and businesses. That figure doesn’t include the fleet of unmanned aerial vehicles used by the U.S. government not only to bomb terrorists in Yemen but also to help stop illegal immigrants entering from Mexico, monitor hurricane flooding in Texas, and catch cattle thieves in North Dakota. Nor does it include the many thousands of airborne spying devices employed by other countries—among them Russia, China, Iran, and North Korea.

We’re being watched from the heavens as well. More than 1,700 satellites monitor our planet. From a distance of about 300 miles, some of them can discern a herd of buffalo or the stages of a forest fire. From outer space, a camera clicks and a detailed image of the block where we work can be acquired by a total stranger….

This is—to lift the title from another British futurist, Aldous Huxley—our brave new world. That we can see it coming is cold comfort since, as Carnegie Mellon University professor of information technology Alessandro Acquisti says, “in the cat-and-mouse game of privacy protection, the data subject is always the weaker side of the game.” Simply submitting to the game is a dispiriting proposition. But to actively seek to protect one’s privacy can be even more demoralizing. University of Texas American studies professor Randolph Lewis writes in his new book, Under Surveillance: Being Watched in Modern America, “Surveillance is often exhausting to those who really feel its undertow: it overwhelms with its constant badgering, its omnipresent mysteries, its endless tabulations of movements, purchases, potentialities.”

The desire for privacy, Acquisti says, “is a universal trait among humans, across cultures and across time. You find evidence of it in ancient Rome, ancient Greece, in the Bible, in the Quran. What’s worrisome is that if all of us at an individual level suffer from the loss of privacy, society as a whole may realize its value only after we’ve lost it for good.”…(More)”.

Satellites Predict a Cholera Outbreak Weeks in Advance


Sarah Derouin at Scientific American: “Orbiting satellites can warn us of bad weather and help us navigate to that new taco joint. Scientists are also using data satellites to solve a worldwide problem: predicting cholera outbreaks.

Cholera infects millions of people each year, leading to thousands of deaths. Often communities do not realize an epidemic is underway until infected individuals swarm hospitals. Advanced warning for impending epidemics could help health workers prepare for the onslaught—stockpiling rehydration supplies, medicines and vaccines—which can save lives and quell the disease’s spread. Back in May 2017 a team of scientists used satellite information to assess whether an outbreak would occur in Yemen, and they ended up predicting an outburst that spread across the country in June….

At the American Geophysical Union annual meeting in December, Jutla presented the group’s prediction model of cholera for Yemen. The team used a handful of satellites to monitor temperatures, water storage, precipitation and land around the country. By processing that information in algorithms they developed, the team predicted areas most at risk for an outbreak over the upcoming month.

Weeks later an epidemic occurred that closely resembled what the model had predicted. “It was something we did not expect,” Jutla says, because they had built the algorithms—and calibrated and validated them—on data from the Bengal Delta in southern Asia as well as parts of Africa. They were unable to go into war-torn Yemen directly, however. For those reasons, the team had not informed Yemen officials of the predicted June outbreak….(More).”

Humanitarian group uses blockchain tech to give Rohingya digital ID cards


Techwire Asia: “A Non-Governmental Organization is using blockchain technology to provide stateless Rohingya refugees who fled Burma (Myanmar) with digital identity cards in a pilot project aimed at giving access to services like banking and education.

The first 1,000 people to benefit from the project in 2018 will be members of the diaspora in Malaysia, Bangladesh and Saudi Arabia, decades-old safe havens for the Rohingya, who are the world’s biggest stateless minority.

“They are disenfranchised,” Kyri Andreou, co-founder of The Rohingya Project, which is organising the initiative, said at its launch in Kuala Lumpur on Wednesday.

“They are shut out. One of the key aspects is because of the lack of identification.”

More than 650,000 Rohingya Muslims – who are denied citizenship in Buddhist-majority Burma – have fled to Bangladesh since August after attacks by insurgents triggered a response by Burma’s army and Buddhist vigilantes….

According to The Sun, Muhammad Noor said the project focuses on two aspects – identity and opportunity – in which the system will provide the first verified data on Rohingya census across the world.

Individual Rohingya, he said, shall have their ancestry authentically identified to link them directly to their original land of dispersion…(More)”.

Behind the Screen: the Syrian Virtual Resistance


Billie Jeanne Brownlee at Cyber Orient: “Six years have gone by since the political upheaval that swept through many Middle East and North African (MENA) countries begun. Syria was caught in the grip of this revolutionary moment, one that drove the country from a peaceful popular mobilisation to a deadly fratricide civil war with no apparent way out.

This paper provides an alternative approach to the study of the root causes of the Syrian uprising by examining the impact that the development of new media had in reconstructing forms of collective action and social mobilisation in pre-revolutionary Syria.

By providing evidence of a number of significant initiatives, campaigns and acts of contentious politics that occurred between 2000 and 2011, this paper shows how, prior to 2011, scholarly work on Syria has not given sufficient theoretical and empirical consideration to the development of expressions of dissent and resilience of its cyberspace and to the informal and hybrid civic engagement they produced….(More)”.

Disrupting Democracy: Point. Click. Transform.


Book edited by Anthony T. Silberfeld: “In January 2017, the Bertelsmann Foundation embarked on a nine-month journey to explore how digital innovation impacts democracies and societies around the world. This voyage included more than 40,000 miles in the air, thousands of miles on the ground and hundreds of interviews.

From the rival capitals of Washington and Havana to the bustling streets of New Delhi; the dynamic tech startups in Tel Aviv to the efficient order of Berlin, this book focuses on key challenges that have emerged as a result of technological disruption and offers potential lessons to other nations situated at various points along the technological and democratic spectra.

Divided into six chapters, this book provides two perspectives on each of our five case studies (India, Cuba, the United States, Israel and Germany) followed by polling data collected on demographics, digital access and political engagement from four of these countries.

The global political environment is constantly evolving, and it is clear that technology is accelerating that process for better and, in some cases, for worse. Disrupting Democracy attempts to sort through these changes to give policymakers and citizens information that will help them navigate this increasingly volatile world….(More)”.

Transitioning Towards a Knowledge Society: Qatar as a Case Study


Book by Julia Gremm, Julia Barth, Kaja J. Fietkiewicz and Wolfgang G. Stock: “The book offers a critical evaluation of Qatar’s path from oil- and gas-based industries to a knowledge-based economy. This book gives basic information about the region and the country, including the geographic and demographic data, the culture, the politics and the economy, the health care conditions and the education system. It introduces the concepts of knowledge society and knowledge-based development and adds factual details about Qatar by interpreting indicators of the development status. Subsequently, the research methods that underlie the study are described, which offers information on the eGovernment study analyzing the government-citizen relationship, higher education institutions and systems, its students and the students’ way into the labor market. This book has an audience with economists, sociologists, political scientists, geographers, information scientists and other researchers on the knowledge society, but also all researchers and practitioners interested in the Arab Oil States and their future….(More)”.

How Oman is turning to Twitter to help govern


 at the Conversation: “…Following the Arab Spring, citizens of the Persian Gulf state of Oman became aware of Twitter’s potential and decided to adopt it as a platform for addressing social problems, rather than instigating revolutions. For example, unemployment for young people even with degrees is a problem in Oman, as it is in other nations in Europe, and young Omanis took to Twitter to discuss their predicament, gathering around the hashtag that is the Arabic translation of “we need a job”. This tweet was read by Oman’s Sultan, Qaboos bin Said Al Said, who then announced the creation of 25,000 jobs for younger adults.

Oman is one of the most absolutist states in the world, with political power resting almost entirely within the Sultan’s hands. Yet this gave citizens a feeling that was not possible before: that their concerns are matters of importance to the government. Twitter becomes a two-way communication channel for working towards social change, not just a one-way broadcast for promoting celebrities or for delivering government pronouncements.

Now, the civil service in Oman is adopting Twitter as part of its provision of public services. A similar approach has been taken elsewhere, for example the small Spanish town of Jun, where the mayor has put every municipal department on Twitter, encouraging citizens to contact them using that public forum. But in this case the approach has been scaled up to an entire country.

Digital government in Oman

We examined how Twitter was being used in Oman and to what effect. Our research revealed that Omani citizens found Twitter to be “empowering”, as it allows them to identify matters of concern and seek rapid responses and resolutions – something that was a rarity in the past….(More)”