Innovate or Stagnate

Curated on Posted on by Stefaan Verhulst

Mohammed bin Rashid Al Maktoum at Project Syndicate: “Companies, like people, grow old. They start life small and eager to survive, fueled by youthful energy and fresh ideas. They compete, expand, mature, and eventually, with few exceptions, fade into obscurity. The same is true of governments: they, too, can lose the hunger and ambition of youth and allow themselves to become complacent….

The key to corporations’ rejuvenation, civilizations’ evolution, and human development in general is simple: innovation. I am always amazed when governments think they are an exception to this rule. Innovation in government is not an intellectual luxury, a topic confined to seminars and panel discussions, or a matter only of administrative reforms. It is the recipe for human survival and development, the fuel for constant progress, and the blueprint for a country’s rise.

The first key to business-like innovation in government is a focus on skills. Top-tier companies continuously invest in their employees to provide them with the right skills for the marketplace. Governments must do the same, by constantly upgrading skills and nurturing innovation – among their own employees, across key sectors of the economy, and at the foundations of the education system. Governments that fail to equip new generations with the skills needed to become leaders for their time are condemning them to be led by other, more innovative societies….

The second key to transforming governments into engines of innovation is to shift the balance of investment toward intangibles, as in the private sector. Whereas more than 80% of the value of the Standard & Poor’s 500 consisted of tangible assets 40 years ago, today that ratio is reversed: more than 80% of the largest companies’ value is intangible – the knowledge and skills of their employees and the intellectual property embedded in their products.

Governments, too, should think strategically about shifting their spending away from tangible infrastructure like roads and buildings, and toward intangibles like education and research and development…. (More)”.

Training the next generation of public leaders

Curated on Posted on by Stefaan Verhulst

Thanks to the generous support of the Knight Foundation, this term the Governance Lab Academy – a training program designed to promote civic engagement and innovation – is launching a series of online coaching programs.
Geared to the teams and individuals inside and outside of government planning to undertake a new project or trying to figure out how to make an existing project even more effective and scalable, these programs are designed to help participants working in civic engagement and innovation develop effective projects from idea to implementation.
Convened by leading experts in their fields, coaching programs meet exclusively online once a week for four weeks or every other week for eight weeks. They include frequent and constructive feedback, customized and original learning materials, peer-to-peer support, mentoring by topic experts and individualized coaching from those with policy, technology, and domain expertise.
There is no charge to participants but each program is limited to 8-10 project teams or individuals.
You can see the current roster of programs below and check out the website for more information (including FAQs), to sign up and to suggest a new program.

Faculty includes: 

  • Brian Behlendorf, Managing Director at Mithril Capital Management and Co-Founder Apache
  • Alexandra Clare, Founder of Iraq Re:Coded
  • Brian Forde, Senior Former Advisor to the U.S. CTO, White House Office of Science Technology and Policy
  • Francois Grey,  Coordinator of the Citizen Cyberscience Centre, Geneva
  • Gavin Hayman, Executive Director of the Open Contracting Partnership
  • Clay Johnson, CEO of The Department for Better Technology and Former Presidential Innovation Fellow
  • Benjamin Kallos, New York City Council Member and Chair of the Committee on Governmental Operations of the New York City Council
  • Karim Lakhani, Lumry Family Associate Professor of Business Administration at the Harvard Business School
  • Amen Ra Mashariki, Chief Analytics Officer of New York City
  • Geoff Mulgan, Chief Executive of NESTA
  • Miriam Nisbet,  Former Director of the Office of Government Information Services
  • Beth Noveck, Founder and CEO of The GovLab
  • Tiago Peixoto, Open Government Specialist at The World Bank
  • Arnaud Sahuguet, Chief Technology Officer of The GovLab
  • Joeri van den Steenhoven, Co-Founder and Chief Research and Development Officer of MaRS Solutions Lab
  • Stefaan Verhulst, Co-Founder and Chief Research and Development Officer of The GovLab

2015 Edelman Trust Barometer

Curated on Posted on by Stefaan Verhulst
“The 2015 Edelman Trust Barometer shows a global decline in trust over the last year, and the number of countries with trusted institutions has fallen to an all-time low among the informed public.

Among the general population, the trust deficit is even more pronounced, with nearly two-thirds of countries falling into the distruster category.
In the last year, trust has declined for three of the four institutions measured. NGOs continue to be the most trusted institution, but trust in NGOs declined from 66 to 63 percent. Sixty percent of countries now distrust media. Trust in government increased slightly, driven by big gains in India, Russia and Indonesia but government is still distrusted in 19 of the 27 markets surveyed. And trust in business is below 50 percent in half of those markets.
 

Big Data Now

Curated on Posted on by Stefaan Verhulst

at Radar – O’Reilly: “In the four years we’ve been producing Big Data Now, our wrap-up of important developments in the big data field, we’ve seen tools and applications mature, multiply, and coalesce into new categories. This year’s free wrap-up of Radar coverage is organized around seven themes:

  • Cognitive augmentation: As data processing and data analytics become more accessible, jobs that can be automated will go away. But to be clear, there are still many tasks where the combination of humans and machines produce superior results.
  • Intelligence matters: Artificial intelligence is now playing a bigger and bigger role in everyone’s lives, from sorting our email to rerouting our morning commutes, from detecting fraud in financial markets to predicting dangerous chemical spills. The computing power and algorithmic building blocks to put AI to work have never been more accessible.
  • The convergence of cheap sensors, fast networks, and distributed computation: The amount of quantified data available is increasing exponentially — and aside from tools for centrally handling huge volumes of time-series data as it arrives, devices and software are getting smarter about placing their own data accurately in context, extrapolating without needing to ‘check in’ constantly.
  • Reproducing, managing, and maintaining data pipelines: The coordination of processes and personnel within organizations to gather, store, analyze, and make use of data.
  • The evolving, maturing marketplace of big data components: Open-source components like Spark, Kafka, Cassandra, and ElasticSearch are reducing the need for companies to build in-house proprietary systems. On the other hand, vendors are developing industry-specific suites and applications optimized for the unique needs and data sources in a field.
  • The value of applying techniques from design and social science: While data science knows human behavior in the aggregate, design works in the particular, where A/B testing won’t apply — you only get one shot to communicate your proposal to a CEO, for example. Similarly, social science enables extrapolation from sparse data. Both sets of tools enable you to ask the right questions, and scope your problems and solutions realistically.
  • The importance of building a data culture: An organization that is comfortable with gathering data, curious about its significance, and willing to act on its results will perform demonstrably better than one that doesn’t. These priorities must be shared throughout the business.
  • The perils of big data: From poor analysis (driven by false correlation or lack of domain expertise) to intrusiveness (privacy invasion, price profiling, self-fulfilling predictions), big data has negative potential.

Download our free snapshot of big data in 2014, and follow the story this year on Radar.”

Competition-Based Innovation: The Case of the X Prize Foundation

Curated on Posted on by Stefaan Verhulst

Paper by Hossain, Mokter and Kauranen, Ilkka, in the Journal of Organization Design,/SSRN: “The use of competition-based processes for the development of innovations is increasing. In parallel with the increasing use of competition-based innovation in business firms, this model of innovation is successfully being used by non-profit organizations for advancing the development of science and technology. One such non-profit organization is the X Prize Foundation, which designs and manages innovation competitions to encourage scientific and technological development. The objective of this article is to analyze the X Prize Foundation and three of the competitions it has organized in order to identify the challenges of competition-based innovation and how to overcome them….(More)”.
 

Mapping the Nation: Building a More Resilient Future

Curated on Posted on by Stefaan Verhulst

New book from Esri: “The fifth book in Esri’s Mapping the Nation series, Mapping the Nation: Building a More Resilient Future is a collection of geographic information system (GIS) maps that illustrate how federal government agencies rely on GIS analysis to build stronger, more resilient communities and help make the world a better place.
The print version of the book includes 118 full-color maps produced by more than 50 federal government agencies, including the US Forest Service, US Department of Defense, US Department of Education, and the Bureau of Ocean Energy Management. The digital version of Mapping the Nation offers enhanced and interactive maps and videos showcasing four start-up companies that are using ArcGIS technology in partnership with Esri and the government.
The maps depict how federal employees and officials use GIS to evaluate, plan, and respond to social, economic, and environmental concerns at local, regional, national, and global levels. Topics such as green government, economic recovery and sustainability, and climate protection show how government agencies use GIS to facilitate initiatives, improve transparency, and deliver strong business models…
Mapping and Apping the Nation 2015, an interactive digital adaptation of the printed map book, is available free of charge from the Esri Books app on Apple iTunes and the Google Play store.”

The Cobweb: Can the Internet be archived?

Curated on Posted on by Stefaan Verhulst

in The New Yorker: “….The average life of a Web page is about a hundred days. ….Web pages don’t have to be deliberately deleted to disappear. Sites hosted by corporations tend to die with their hosts. When MySpace, GeoCities, and Friendster were reconfigured or sold, millions of accounts vanished. …
The Web dwells in a never-ending present. It is—elementally—ethereal, ephemeral, unstable, and unreliable. Sometimes when you try to visit a Web page what you see is an error message: “Page Not Found.” This is known as “link rot,” and it’s a drag, but it’s better than the alternative. More often, you see an updated Web page; most likely the original has been overwritten. (To overwrite, in computing, means to destroy old data by storing new data in their place; overwriting is an artifact of an era when computer storage was very expensive.) Or maybe the page has been moved and something else is where it used to be. This is known as “content drift,” and it’s more pernicious than an error message, because it’s impossible to tell that what you’re seeing isn’t what you went to look for: the overwriting, erasure, or moving of the original is invisible. For the law and for the courts, link rot and content drift, which are collectively known as “reference rot,” have been disastrous. In providing evidence, legal scholars, lawyers, and judges often cite Web pages in their footnotes; they expect that evidence to remain where they found it as their proof, the way that evidence on paper—in court records and books and law journals—remains where they found it, in libraries and courthouses. But a 2013 survey of law- and policy-related publications found that, at the end of six years, nearly fifty per cent of the URLs cited in those publications no longer worked. According to a 2014 study conducted at Harvard Law School, “more than 70% of the URLs within the Harvard Law Review and other journals, and 50% of the URLs within United States Supreme Court opinions, do not link to the originally cited information.” The overwriting, drifting, and rotting of the Web is no less catastrophic for engineers, scientists, and doctors. Last month, a team of digital library researchers based at Los Alamos National Laboratory reported the results of an exacting study of three and a half million scholarly articles published in science, technology, and medical journals between 1997 and 2012: one in five links provided in the notes suffers from reference rot. It’s like trying to stand on quicksand.
The footnote, a landmark in the history of civilization, took centuries to invent and to spread. It has taken mere years nearly to destroy. A footnote used to say, “Here is how I know this and where I found it.” A footnote that’s a link says, “Here is what I used to know and where I once found it, but chances are it’s not there anymore.” It doesn’t matter whether footnotes are your stock-in-trade. Everybody’s in a pinch. Citing a Web page as the source for something you know—using a URL as evidence—is ubiquitous. Many people find themselves doing it three or four times before breakfast and five times more before lunch. What happens when your evidence vanishes by dinnertime?… (More)”.

The Black Box Society

Curated on Posted on by Stefaan Verhulst

New book by Frank Pasquale on “The Secret Algorithms That Control Money and Information”: “Every day, corporations are connecting the dots about our personal behavior—silently scrutinizing clues left behind by our work habits and Internet use. The data compiled and portraits created are incredibly detailed, to the point of being invasive. But who connects the dots about what firms are doing with this information? The Black Box Society argues that we all need to be able to do so—and to set limits on how big data affects our lives.
Hidden algorithms can make (or ruin) reputations, decide the destiny of entrepreneurs, or even devastate an entire economy. Shrouded in secrecy and complexity, decisions at major Silicon Valley and Wall Street firms were long assumed to be neutral and technical. But leaks, whistleblowers, and legal disputes have shed new light on automated judgment. Self-serving and reckless behavior is surprisingly common, and easy to hide in code protected by legal and real secrecy. Even after billions of dollars of fines have been levied, underfunded regulators may have only scratched the surface of this troubling behavior….(More).”

Public-sector digitization: The trillion-dollar challenge

Curated on Posted on by Stefaan Verhulst

Article by Cem Dilmegani, Bengi Korkmaz, and Martin Lundqvist from McKinsey: “Citizens and businesses now expect government information to be readily available online, easy to find and understand, and at low or no cost. Governments have many reasons to meet these expectations by investing in a comprehensive public-sector digital transformation. Our analysis suggests that capturing the full potential of govern­ment digitization could free up to $1 trillion annually in economic value worldwide, through improved cost and operational performance. Shared services, greater collaboration and inte­gra­tion, improved fraud management, and productivity enhancements enable system-wide efficiencies. At a time of increasing budgetary pressures, governments at national, regional, and local levels cannot afford to miss out on those savings.
Indeed, governments around the world are doing their best to meet citizen demand and capture benefits. More than 130 countries have online services. For example, Estonia’s 1.3 million residents can use electronic identification cards to vote, pay taxes, and access more than 160 services online, from unemployment benefits to property registration. Turkey’s Social Aid Infor­ma­tion System has consolidated multiple government data sources into one system to provide citizens with better access and faster decisions on its various aid programs. The United Kingdom’s gov.uk site serves as a one-stop information hub for all government departments. Such online services also provide greater access for rural populations, improve quality of life for those with physical infirmities, and offer options for those whose work and lifestyle demands don’t conform to typical daytime office hours.
However, despite all the progress made, most governments are far from capturing the full benefits of digitization. To do so, they need to take their digital transformations deeper, beyond the provision of online services through e-government portals, into the broader business of government itself. That means looking for opportunities to improve productivity, collabo­ration, scale, process efficiency, and innovation….
While digital transformation in the public sector is particularly challenging, a number of successful government initiatives show that by translating private-sector best practices into the public context it is possible to achieve broader and deeper public-sector digitization. Each of the six most important levers is best described by success stories….(More).”

The Participatory Approach to Open Data

Curated on Posted on by Stefaan Verhulst

Christopher Whitaker at the SmartChicagoCollaborative: “…Having vast stores of government data is great, but to make this data useful – powerful – takes a different type of approach. The next step in the open data movement will be about participatory data.

Systems that talk back

One of the great advantages behind Chicago’s 311 ServiceTracker is that when you submit something to the system, the system has the capacity to talk back giving you a tracking number and an option to get email updates about your request. What also happens is that as soon as you enter your request, the data get automatically uploaded into the city’s data portal giving other 311 apps like SeeClickFix and access to the information as well…

Participatory Legislative Apps

We already see a number of apps that allow user to actively participate using legislative data.
At the Federal level, apps like PopVox allow users to find and track legislation that’s making it’s way through Congress. The app then allows users to vote if they approve or disapprove of a particular bill. You can then send explain your reasoning in a message that will be sent to all of your elected officials. The app makes it easier for residents to send feedback on legislation by creating a user interface that cuts through the somewhat difficult process of keeping tabs on legislation.
At the state level, New York’s OpenLegislation site allows users to search for state legislation and provide commentary on each resolution.
At the local level, apps like Councilmatic allows users to post comments on city legislation – but these comments aren’t mailed or sent to alderman the same way PopVox does. The interaction only works if the alderman are also using Councilmatic to receive feedback…

Crowdsourced Data

Chicago has hardwired several datasets into their computer systems, meaning that this data is automatically updated as the city does the people’s business.
But city governments can’t be everywhere at once. There are a number of apps that are designed to gather information from residents to better understand what’s going on their cities.
In Gary, the city partnered with the University of Chicago and LocalData to collect information on the state of buildings in Gary, IN. LocalData is also being used in Chicago, Houston, and Detroit by both city governments and non-profit organizations.
Another method the City of Chicago has been using to crowdsource data has been to put several of their datasets on GitHub and accept pull requests on that data. (A pull request is when one developer makes a change to a code repository and asks the original owner to merge the new changes into the original repository.) An example of this is bikers adding private bike rack locations to the city’s own bike rack dataset.

Going from crowdsourced to participatory

Shareabouts is a mapping platform by OpenPlans that gives city the ability to collect resident input on city infrastructure. Chicago’s Divvy Bikeshare program is using the tool to collect resident feedback on where the new Divvy stations should go. The app allows users to comment on suggested locations and share the discussion on social media.
But perhaps the most unique participatory app has been piloted by the City of South Bend, Indiana. CityVoice is a Code for America fellowship project designed to get resident feedback on abandoned buildings in South Bend…. (More)”